Topic:"Regulatory Approval Processes" in M12338

file attached as Confidential Attachment 1. A Certificate of Measurement Dispute Investigations Findings is referenced on page 19 of 79 in the DRO file attached as Confidential Attachment 1. - June 2, 2025 Ms. Dennis emailed the DRO appeal...

AI summary The document outlines a dispute over energy billing where Ms. Dennis appealed a DRO decision, which found that NS Power appropriately billed her for on-premise consumption. NS Power supports the DRO's decision, stating it is not responsible for customer energy usage beyond delivering power to the metering point.

Sherry Dennis DRO Appeal (NSEB M12338) NSPI Responses to NSEB Information Requests

AI summary This document outlines Sherry Dennis's DRO Appeal (NSEB M12338) and NSPI's responses to NSEB Information Requests. It is part of a regulatory proceeding in Nova Scotia.

DECISION Pursuant to the Public Utilities Act , the Board is responsible for the general supervision of all public electric utilities operating in Nova Scotia, including NS Power. Among other things, the Board's jurisdiction includes appro...

AI summary The NSUARB dismissed an appeal, finding that NS Power followed Board-approved regulations in billing for energy consumption. The Board emphasized its role in supervising public utilities and ensuring compliance with regulations.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb June 23, 2025 Dear Appe...

AI summary This letter acknowledges receipt of an appeal by Sherry Dennis against a decision made by the Dispute Resolution Officer of Nova Scotia Power Inc. The appeal relates to a matter (M12338) and outlines the process for submitting evidence and the public record nature of the appeal.

suant to Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document: 322409 By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to file a response to an appeal by July 8, 2025, and to provide relevant documents reviewed by the DRO. The appeal process is being managed under Regulatory Rule 12, and the Board will consider all information to determine if further documentation is needed.

INFORMATION REQUESTS – Non-Confidential To: Nova Scotia Power Inc. Kathleen Murray Regulatory Counsel By email: [email protected] From: Nova Scotia Energy Board Board Staff Responses Due: Wednesday, August 20, 2025 Contact Person:...

AI summary The Nova Scotia Energy Board has issued a non-confidential information request to Nova Scotia Power Inc., seeking responses by August 20, 2025. The request is directed to Kathleen Murray, Regulatory Counsel, and contact details for Anh Nguyen, Analyst, are provided.

From: Russell, Krysta Sent: August 25, 2025 3:03 PM To: Sherry Fabulous < Cc: Wallace, Lisa ; Penney, Nicole ; Williams, Blake ; Murray, Kathleen ; Ross, Jennifer ; Forsey, Lisa Subject: RE: M12338 NSPI to NSEB Dennis DRO Appeal - IR Respo...

AI summary Krysta Russell from Nova Scotia Power informs Sherry Fabulous that the matter M12338 has been formally opened with the Nova Scotia Energy Board. The Board will review the complaint and may request additional information from the parties involved. NS Power will provide any necessary documentation to support the Board's review.

l and unceded territory of the Mi'kmaq people. From: Sherry Fabulous Sent: Monday, August 25, 2025 9:41 AM To: Russell, Krysta Cc: Wallace, Lisa ; Penney, Nicole ; Williams, Blake ; Murray, Kathleen ; Ross, Jennifer ; Forsey, Lisa Subject:...

AI summary Sherry Fabulous is seeking clarification on whether she can request documents from NS Power directly or if the Board must make the request for her appeal. She is asking for billing information for a property from March 2018 until she took over the account, despite the account originally being in someone else's name.

The following table summarizes some of the key events in the evidence before the Board. Date Event Mar 6, 2020 Meter #2056066 (an AMI meter) was installed at , Dartmouth Jun 29, 2022 You started account # with NS Power for , Dartmouth Feb...

AI summary The text outlines a customer's interaction with NS Power regarding a high bill, meter testing, and the AMI program. The customer opted out of the AMI program but was re-enrolled, and an appeal process was initiated following a DRO decision.

DECISION Pursuant to the Public Utilities Act , the Board is responsible for the general supervision of all public electric utilities operating in Nova Scotia, including NS Power. Among other things, the Board's jurisdiction includes appro...

AI summary The Nova Scotia Utility and Review Board (NSURB) dismissed an appeal, finding that NS Power followed approved regulations in billing for energy consumption. The Board emphasized its role in overseeing public utilities and ensuring compliance with regulations, and clarified that it does not act as a mediator between NS Power and customers.