July 24, 2025 Crystal Henwood Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12376 - Comments on Terms of Reference for Review of Performance Standards Dear Ms. Henwood: Nova Scotia...
AI summary Nova Scotia Power (NS Power) provides feedback on the draft Terms of Reference for the review of performance standards by London Economics International (LEI), highlighting potential overlaps with other statutory frameworks and the need for careful coordination to avoid conflicts.
Background regarding existing performance standards related to reliability, customer service and storm response 3 In late 2016, in accordance with the PUA, the NSUARB established performance standards for reliability, response to adverse w...
AI summary In late 2016, the NSUARB established performance standards for reliability, customer service, and storm response under the PUA. These standards were reviewed over five years, ending in 2021. NS Power was directed to expand its reliability reporting, including SAIFI and SAIDI indices. In 2021, NS Power proposed amendments to nine standards and a new standard for reporting on large-scale weather-related outages, leading to a paper hearing.