Topic:"Regulatory Approval Processes" in M12414

3. OPERATlON OF THE FACILITY - 3.1. Once interconnected. the Customer will operate its Facility in accordance with all applicable rules, regulations, and lm.,s, including ·wilhout limitation, Rates and Regulations, spceificall} regulation...

AI summary The document outlines the operational requirements and responsibilities of the Customer regarding the Facility, including compliance with regulations, safety standards, and NSPI's rights to inspect and manage the Facility. It also addresses NSPI's rights to curtail output and the Customer's agreement not to seek compensation for such actions.

5. CUSTOMER COVENANTS - 5 .1. The Customer warrants, covenants and agrees as follows: - (a) the Facility will be operated in accordance with NSPl's Interconnection Guidelines. - (b) the Facility and all ancillary equipment will be approved...

AI summary The Customer is required to adhere to specific operational and safety standards for the Facility, including compliance with NSPI's interconnection guidelines, CSA approval, and adherence to electrical codes and safety regulations in Nova Scotia.

8. TERM AND TERMINATION - 8.1 This Agreement is effective as of the Effective Date and shall remain in effect until terminated. This Agreement may be terminated by either party upon providing thirty (30) days prior written notice to the ot...

AI summary The agreement outlines the conditions under which it can be terminated, including by either party with 30 days' notice, by NSPI if the customer defaults on obligations, or immediately by NSPI if the customer's service is disconnected or if the customer's facility fails to generate electricity for 12 months.

9. DISPUTE RESOLUTION - 9.1 Tn the event of a dispute in connection with this Agreement the Customer and a senior officer of NSPI shall promptly meet to discuss and resolve the dispute and the parties shall have ten (IO) days to resolve th...

AI summary This section outlines the dispute resolution process under the agreement, requiring prompt meetings between the Customer and NSPI to resolve disputes within ten days, or five days if urgent. If unresolved, disputes may be referred to binding arbitration under the Commercial Arbitration Act (Nova Scotia). Net metering services will continue without interruption unless the Customer requests otherwise.

Jeff Chetwynd After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.P...

AI summary Jeff Chetwynd, as a Dispute Resolution Officer (DRO), outlines his role in resolving disputes between Nova Scotia Power and customers. He explains that he does not have jurisdiction over day-to-day operations but must apply Board-approved regulations. The dispute involves self-generation credits under the Electricity Act and Board Regulation 3.6.1.

You may appeal this decision to the Nova Scotia Energy Board (NSEB) if you wish; their contact information is: P.O. Box 1692, Unit M, Suite 300, 1601 Lower Water St. Halifax, N.S., B3J 2S3; Email - [email protected] ;Telephone - 902-424-...

AI summary This text provides contact information for the Nova Scotia Energy Board (NSEB) for appealing a decision, and includes an email correspondence from Don Farmer, the Dispute Resolution Officer, to a customer regarding a dispute resolution process.

Don Farmer, P.Eng. Dispute Resolution Officer From: Customer Relations Sent: July 24, 2025 12:51 PM To: '[email protected]' Cc: Customer Relations Subject: RE: DRO 24 July re Jeff Chetwynd dispute re Power bill discrepency Act...

AI summary The email discusses the need to update Regulation 3.6 to reflect changes in Net Metering made by Bill 145 and amendments to the Electricity Act. NS Power has committed to making these amendments pending decisions through M10905. There is no change in rates for Net Metering, and customer-generators will be billed under the otherwise-applicable metered rate schedules.

See highlighted statement re Self Generation on the N.S.Power web site. This Customer fits that definition. Are rates charged to this Customer approved by the NSEB in any documented way (Approved Regulation or Board Decision) ? Don Farmer,...

AI summary The email exchange discusses the applicability of Regulation 3.6 to customers participating in the Self-Generation Option (SGO) and Commercial Net Metering Program (CNMP). The customer is asking if rates for self-generation are approved by the NSEB, and the response indicates that Regulation 3.6 does not currently apply to these programs and that amendments are pending.

t may be terminated if the generating facility is not in compliance with its original terms. An expansion of system capacity constitutes such non-compliance, necessitating participation under the SGO. NS Power also cited Section 3AA of the...

AI summary The document discusses the termination of a generating facility if it is not in compliance with its original terms, particularly when system capacity is expanded. It also outlines NS Power's policy under Section 3AA of the Electricity Act regarding renewable generators up to 27 kW and the transition from the Legacy NM rate code to the SGO. The DRO requested clarification on billing practices following the retirement of the Net Metering Program.

ram was retired and replaced with the SGO August 20, 2025 L. Wallace program as of April 22, 2022. This is referenced on pages 11 to 12 of 23 in the DRO file attached as Confidential Attachment 1. - July 17, 2025 NS Power clarified that Re...

AI summary The document discusses the replacement of the Net Metering Program with the Self-Generation Option (SGO) and clarifies the applicability of Regulation 3.6 to customers under the SGO and Commercial Net Metering Program (CNMP). NS Power explains that the SGO and CNMP are governed by the Electricity Act and the Renewable Electricity Regulations .

d or applied to any other account to which the generator is not connected. This framework supports customer benefits from self-generation while promoting fairness and consistency across the rate base. There is no requirement to apply to NS...

AI summary The text outlines NS Power's framework for self-generation and net metering, noting that changes below 27 kW do not require prior approval. It also discusses revisions to Section 3.6 of the Regulations in response to legislative changes from Bill 145, and mentions confidentiality of enclosed information.

Chetwynd DRO Appeal NSEB IR-1 Attachment 1 Page 4 of 10 REDACTED (CONFIDENTIAL INFORMATION REMOVED) - (b) the Facility and all ancillary equipment will be approved by the Canadian Safety Association ("CSA"), or by an agency which is accept...

AI summary The text outlines requirements for the Facility and its ancillary equipment, including approval by recognized standards, compliance with electrical codes, and customer notification regarding synchronization and voltage regulation on NSPI's distribution system.

6. SUSPENSION OF INTERCONNECTION - 6.1. If the Customer's Facility is not operating in accordance with the Interconnection Guidelines, as may be amended from time to time, any statutory requirements or the terms of this Agreement, NSPI may...

AI summary The document outlines the conditions under which NSPI may suspend or disconnect a customer's facility from the distribution system, including non-compliance with guidelines, failure to cure defaults, or threats to safety and system integrity.

8. TERM AND TERMINATION - 8.1 This Agreement is effective as of the Effective Date and shall remain in effect until terminated. This Agreement may be terminated by either party upon providing thirty (30) days prior written notice to the ot...

AI summary This section outlines the conditions under which the agreement can be terminated. Either party may terminate the agreement with 30 days' written notice. NSPI may terminate immediately if the customer is in default or if the customer's facility has not generated electricity for 12 months.

Chetwynd DRO Appeal NSEB IR-1 Attachment 1 Page 7 of 10 REDACTED (CONFIDENTIAL INFORMATION REMOVED) - 11.5 This Agreement is to be read with all changes in gender and number as required by the context. - 11.6 This Agreement shall be deemed...

AI summary This section outlines the governing law, interpretation, and enforceability of the agreement, emphasizing Nova Scotia's laws and the unenforceability of any single provision without affecting the rest. It also addresses the agreement's language, execution, and delivery methods.

NON-CONFIDENTIAL 1 However, effective April 22, 2022, amendments to the Nova Scotia Electricity Act through 2 the passing of Bill 145 retired the Legacy NM program. As a result, any new applications 3 or expansions submitted after this dat...

AI summary The Legacy Net Metering (NM) program was retired in April 2022 with the passing of Bill 145, requiring customers to transition to the Self Generation Option (SGO). Under SGO, customers can install up to 27 kW of generation or battery storage without formal enrollment in an NS Power program, with NS Power's involvement limited to electrical plan reviews and inspections.

Chetwynd DRO Appeal (NSEB M12414) NSPI Responses to NSEB Information Requests

AI summary This document outlines NSPI's responses to information requests made by the NSEB in the context of the Chetwynd DRO Appeal (NSEB M12414). It provides details related to the regulatory process and the information disclosure requirements.

NON-CONFIDENTIAL 1 2 program implementation in its 30-day report and should implement the Class 2 Net Metering Service earlier than 90 days if it is able to do so.2 3 4 With respect to progress toward implementation of Class 2 CNMP, the Co...

AI summary The document discusses the implementation of Class 2 Net Metering Service (NM), referencing regulatory processes and revisions to Regulation 3.6. NS Power is required to finalize administrative processes for Class 2 NM applications and has provided updates on progress items, including revisions related to ongoing matters such as M10905, M10872, M11626, and M12164.

2 M10872 – Board Decision, 303485, page 3. July 4, 2023. 3 M10872 – NS Power, CNMP 30-day Report, page 6. August 3, 2023. 4 M10872 – Board Order, 308596, page 2. November 1, 2023. 5 M10872 – NS Power, CNMP 90-day Report, page 2. January 30...

AI summary The text includes references to several regulatory proceedings and reports related to Nova Scotia Power, including Board decisions, orders, and annual reports, spanning from 2023 to 2025.

Chetwynd DRO Appeal (NSEB M12414) NSPI Responses to NSEB Information Requests 1 respectively. 2 3 Now that the Interconnection Processes proceeding (M10905) has completed many of its 4 deliverables, including compliance with Synapse recomm...

AI summary The text discusses the Chetwynd DRO Appeal (NSEB M12414) and NSPI's responses to NSEB information requests. It mentions the completion of the Interconnection Processes proceeding (M10905) and the upcoming revisions to Regulation 3.6. The response to IR-8 explains that a log from January 6, 2023, is not relevant to the dispute and is part of routine billing processes for NM customers. A request (IR-9) asks for an explanation of why a customer cannot continue the same contract after a system upgrade.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] December 22 2025 Karen Chetwynd Dear M...

AI summary The Nova Scotia Energy Board is reviewing a complaint filed by Karen Chetwynd against Nova Scotia Power Inc. regarding billing issues. The review includes multiple submissions from both the complainant and NS Power, as well as responses to information requests from the Board.

NS Power responded to your complaint and the IRs. The relevant events are summarized below: Date Event January 5, 2016 NS Power final inspection/approval of the original 3.57 kW system May 16, 2019 NS Power final inspection/approval of exp...

AI summary The text outlines the transition of a customer from net metering to the Self-Generating Option (SGO) under amendments to the Electricity Act in 2022. NS Power informed the customer of the transition and lack of payout for surplus generation, leading to a complaint and a final decision by the Dispute Resolution Officer.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb August 6, 2025 Karen Ch...

AI summary The Board has received an appeal from Karen Chetwynd against a decision by NS Power's Dispute Resolution Officer. The appeal is related to matter M12414. The Board will provide a copy of the appeal and associated materials to NS Power and the DRO. The evidence submitted will be part of the public record unless confidentiality is requested.

From: Russell, Krysta Sent: August 22, 2025 12:06 PM To: Jeff Chetwynd Cc: Wallace, Lisa ; Penney, Nicole ; Forsey, Lisa ; Murray, Kathleen ; Williams, Blake ; Lanteigne, Chris ; Ross, Jennifer ; Russell, Krysta Subject: RE: M12414 NSPI to...

AI summary Krysta Russell from Nova Scotia Power informs Jeff Chetwynd that his complaint (M12414) has been formally opened with the Nova Scotia Energy Board. All future correspondence must include all parties, and the Board will post the communication as an exhibit. The Board has 90 days to issue a written decision after receiving final evidence.

Administrative Assistant – Regulatory Affairs Nova Scotia Power 1223 Lower Water Street, Halifax, NS B3J 3S8 L6B T: 902-428-7165 E: [email protected] www.nspower.ca We acknowledge that we live and work in Mi'kma'ki, the ancestral a...

AI summary Jeff Chetwynd is concerned about NS Power selling power generated by his system without compensating him, and he questions why the regulatory board would allow this. He also mentions not being informed about changes to his contract when he applied to upgrade his system.

NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: A DRO Appeal regarding Billing by a customer of NOVA SCOTIA POWER INC. (NS Power) – Chetwynd NON-CONFIDENTIAL INFORMATION REQUESTS To: Karen and...

AI summary The Nova Scotia Energy Board has issued a non-confidential information request to Karen and Jeff Chetwynd regarding billing by NS Power. Responses are due by September 25, 2025, and the contact person is Rianne MacDonell.

NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: A DRO Appeal regarding Billing by a customer of NOVA SCOTIA POWER INC. (NS Power) – Chetwynd NON-CONFIDENTIAL INFORMATION REQUESTS To: Kathleen M...

AI summary The Nova Scotia Energy Board has issued a non-confidential information request to Nova Scotia Power Inc. regarding billing practices under the Public Utilities Act. The request, directed to Kathleen Murray, seeks responses by September 25, 2025, and is part of a DRO appeal related to billing by a customer in Chetwynd.

Request IR-7: Reference Exhibit C3, pages 4 and 5 of NS Power's response: NS Power is in the process of identifying potential revisions to Section 3.6 of the Regulations in response to legislative changes introduced by Bill 145. These revi...

AI summary NS Power is considering revisions to Section 3.6 of the Regulations due to legislative changes from Bill 145, particularly affecting Class 2 CNMP customers and potentially other categories like those under the SGO. The request seeks clarification on the timeline and reasons for the delay in identifying these revisions.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] December 22 2025 Karen Chetwynd Dear M...

AI summary This document outlines the process of a regulatory proceeding where Karen Chetwynd appeals a decision made by the Dispute Resolution Officer regarding Nova Scotia Power's billing practices. The Board has reviewed several submissions and responses from both the complainant and NS Power.

NS Power responded to your complaint and the IRs. The relevant events are summarized below: Date Event January 5, 2016 NS Power final inspection/approval of the original 3.57 kW system May 16, 2019 NS Power final inspection/approval of exp...

AI summary NS Power transitioned a customer from net metering to the Self-Generating Option (SGO) following system expansions and amendments to the Electricity Act in 2022. The customer was informed of the transition and lack of payout for surplus generation in 2025, leading to a complaint and a DRO decision upholding NS Power's compliance with regulations.

CONCLUSION After reviewing all the information provided the Board finds that you have two options: - 1. You can agree to NS Power's termination of your legacy net metering agreement. This means that you will remain under the SGO. You will...

AI summary The Board presents two options to the customer regarding the termination of their legacy net metering agreement with NS Power. If they agree, they will remain under the SGO without compensation for surplus generation. If they refuse, NS Power must compensate them based on the older 5.58 kW system, which has historically not generated surplus, and the agreement could be terminated if they do not downgrade their system. The Board also encourages NS Power to inform customers about the impacts of upgrading systems on their contracts.

January 30, 2026 Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12414 – DRO Appeal – Karen Chetwynd Dear Ms. Wallace: On August 6, 2025, the Nova Scotia Energy Boa...

AI summary NS Power has issued a Notice of Default to Karen Chetwynd for non-compliance with the Legacy Net Metering Agreement due to exceeding the agreed export capacity. The customer has not provided written confirmation to transition to the Self-Generation Option (SGO), and NS Power has followed up with multiple communications. The customer has 30 days to cure the default or face termination of the agreement.