Topic:"Regulatory Approval Processes" in M12476

0cd7c.jpeg, Liang Lu Ledger Copy.pdf, Liang Lu Meter Reads Copy.pdf, Regulation 5.1 Estimated Readings.pdf, Regulation 6.4 - Copy.pdf, Regulation 2.2 .pdf Customer Relations Fri, Sep 12 at 2:55PM To: [email protected] Cc: Cust...

AI summary The customer disputes the estimated billing of 488 kWh for May 1–12, arguing that it is not reasonable compared to the actual usage of 281 kWh over the following 58 days. The customer has not claimed double billing but is concerned about the accuracy of the estimate. The customer plans to appeal to the Nova Scotia Utility and Review Board.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb September 16, 2025 Dear...

AI summary This letter acknowledges the receipt of an appeal by LU against a decision made by the Dispute Resolution Officer (DRO) of Nova Scotia Power Inc. (NS Power). The appeal is part of matter M12476, and the Board will provide a copy of the appeal and related materials to NS Power and the DRO. The letter also outlines procedures for handling the appeal, including public access to records and confidentiality requests.

REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12476 – DRO Appeal – Liang Lu Dear Ms. Wallace: In the Nova Scotia Energy Board's (Board, NSEB) letter date...

AI summary This letter from the Nova Scotia Energy Board requests NS Power to respond to an appeal by Ms. Liang Lu regarding a DRO decision from September 11, 2025. The appeal concerns a billing dispute related to Ms. Lu's electricity usage and charges for May 2025. The letter includes details about the timeline of events and attachments with relevant billing information.