Topic:"Regulatory Approval Processes" in M12633

Forwarded message From: Date: Tue, Dec 16, 2025, 2:35 p.m. Subject: DRO Final Written Decision re Charles Howatt dispute with N.S.Power To: > Cc: Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free...

AI summary This document is a forwarded message regarding a dispute between Charles Howatt and N.S.Power, with the Dispute Resolution Officer (DRO) providing context about their role in resolving disputes between N.S.Power and customers. The DRO emphasizes their independence and the appeal process available to customers.

Power but not on the Customer. Customers may appeal my Decisions (within 12 days of receipt of Final Written Decision) to the Board. Your Dispute in summary is: that you had service from N.S.Power af f (Account # a). that your dispute is t...

AI summary The customer disputes N.S.Power's claim of owing money, citing that they moved out in August 2023 and that ongoing service charges were not transferred to their bankruptcy proceeding. N.S.Power claims the customer did not request disconnection, and the service was disconnected when another customer connected on 21 November 2023. NSUARB Regulation 2.2 is referenced, stating the customer remains liable until disconnection is requested.

representing charges up to August 8, 2023, to the bankruptcy account. The remaining $489.03, for service from August 8 to November 21, 2023, is postbankruptcy debt and remains payable by Mr. Howatt. Further, under Regulation 2.2 of NS Powe...

AI summary The document outlines the handling of an account following a bankruptcy, specifying that charges up to August 8, 2023, were transferred to the bankruptcy account, while postbankruptcy charges remain payable by Mr. Howatt. Regulation 2.2 ensures the customer of record remains liable until formal notice of disconnection is received, which was not provided in this case.

From: Charles Howatt Sent: January 5, 2026 3:32 PM To: Penney, Nicole Cc: Kelly Mason ; Wallace, Lisa ; Nakhatovych, Maryna ; Kathleen Murray ; Blake WIlliams ; Chris Lanteigne ; Jennifer ; Lisa ; Sonia Liao Subject: Re: M12633 - Secure Su...

AI summary The email discusses concerns about NSP's alleged violations of federal bankruptcy law, including failure to disconnect power and improper handling of bankruptcy documents. The sender claims NSP is bullying customers and should be fined by the board for these violations.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb December 17, 2025 Dear...

AI summary This letter acknowledges the receipt of an appeal by Charles Howatt against a decision made by the Dispute Resolution Officer of Nova Scotia Power Inc. (NS Power). The letter outlines the next steps, including providing the appeal to NS Power and the DRO, and notes that filing an appeal does not prevent NS Power from taking recovery actions for arrears not covered by the appeal.

suant to Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document: 326614 By copy of this letter, the Board reques...

AI summary The Nova Scotia Energy and Utility Board has requested NS Power to file a response to an appeal and provide relevant documents by January 5, 2026. The appeal process involves the DRO and the Board, with the appellant having 10 business days to respond. Disconnection notices are on hold pending the Board's decision.

From: Charles Howatt < Sent: January 5, 2026 3:32 PM To: Penney, Nicole [ ](mailto:[email protected]) Cc: Kelly Mason [ ](mailto:[email protected]); Wallace, Lisa [ ](mailto:[email protected]); Nakhatovych, Maryna [...

AI summary An email exchange regarding a regulatory proceeding (M12633) involving multiple stakeholders, including Nova Scotia Power and government officials, discussing a secure submission. The message highlights the involvement of key entities and the regulatory process in Nova Scotia.

INFORMATION REQUESTS To: Charles Howatt From: Board Staff Nova Scotia Energy Board Responses Due: Monday, March 2, 2026 Copies: 1electronic copy (PDF searchable) Contact Person: Miranda Mavhunga Senior Advisor, Finance Nova Scotia Energy B...

AI summary The Nova Scotia Energy Board has issued an information request to Charles Howatt, with responses due by March 2, 2026. The request was sent by Board Staff and copied to Miranda Mavhunga, Senior Advisor, Finance, at the Nova Scotia Energy Board.

his determination. - If, after reviewing the file material, the Board Member determines that further investigation is warranted, it shall conduct a more detailed investigation. After Document: 329553 reviewing the results of further invest...

AI summary The document outlines the process for handling complaints before the Board, including investigation, paper hearings, and potential in-person hearings. If a complaint is successful, the Board may issue an order to the utility to remedy the issue. Lisa Wallace, Chief Clerk of the Board, is the contact for inquiries.

rd also does not find evidence that NS Power attempted to recover debt that should have been included in your bankruptcy. Rather, the evidence demonstrates that the Company separated the account into: - Pre-bankruptcy charges incurred befo...

AI summary The Board upholds the DRO's decision to distinguish between pre-bankruptcy and post-bankruptcy charges. The remaining balance of $489.03 is considered post-bankruptcy debt, and NS Power is directed to offer a reasonable payment arrangement if requested.