On Wed, Dec 17, 2025, 4:44 p.m. [email protected] wrote: Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free 1-877-428-6202, Fax (902) 835-7744 [email protected] Trrslee &...
AI summary This message from Don Farmer, the Dispute Resolution Officer (DRO) for Nova Scotia Power, clarifies his role in addressing disputes between Nova Scotia Power and its customers. He emphasizes that he is not an employee of Nova Scotia Power or the Nova Scotia Energy Board and is appointed to resolve disputes that cannot be resolved through normal customer channels. He also states that he does not have jurisdiction over Nova Scotia Power's day-to-day operations and suggests continuing direct communication with Nova Scotia Power.