Topic:"Regulatory Approval Processes" in M12756

ined, following estimated meter readings, all estimation error is reconciled (see more detailed explanation below). Board approved Regulations relevant to this matter are 5.1 and 6.4 – copy attached. Specific bills can be other than expect...

AI summary The text explains that estimated meter readings are reconciled with actual readings in subsequent bills, ensuring cumulative accuracy. It references Board Regulations 5.1 and 6.4, emphasizing a self-reconciling process for billing adjustments based on actual meter data.

Teri From: [email protected] Sent: March 21, 2026 9:21 AM To: Customer Relations Cc: ; [email protected] Subject: DRO 21 Mar re Uday Yadav re closed billing dispute \ \ Exercise Caution - This is an external email fr...

AI summary This email is from the Dispute Resolution Officer (DRO) regarding a closed billing dispute involving Uday Yadav. The email includes contact information for the DRO and a warning about the external source of the email.

Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free 1-877-428-6202, Fax (902) 835-7744 [email protected] Uday Yadav; N.S.Power Customer Relations Udav In response to your following email, I will begin...

AI summary The Dispute Resolution Officer (DRO) explains their role in resolving disputes between Nova Scotia Power (NSP) and customers, clarifying that they are not an NSP employee and that their decisions are binding on NSP but not on customers. Customers are instructed to contact NSP for consent to release account information and to copy NSP on all future communications.

PARTIALLY CONFIDENTIAL Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12756 – DRO Appeal – Uday Yadav Dear Ms. Wallace: On March 18, 2026 Uday Yadav contacted the...

AI summary Uday Yadav is appealing a decision by the Dispute Resolution Officer (DRO) regarding his December 2025 bill from Nova Scotia Power Inc. (NS Power). The appeal relates to billing discrepancies, including estimated reads and a reconciliation bill. NS Power has been directed to file a response with the Nova Scotia Energy Board by April 14, 2026.

Udav Yadav Please ee following highlighted statements in email of 30 Jan, 31 Jan and particularly 2 Feb 12:21 pm. As a result, Idid not issue a Final Written Decision in this matter. Don Farmer, P.Eng. Dispute Resolution Officer From: Uday...

AI summary Udav Yadav appeals a billing dispute, noting the Dispute Resolution Officer (DRO) did not issue a Final Written Decision. The DRO closed the file without resolution, prompting Yadav to resubmit documents for the Board's review. The matter (M12756) awaits the attached DRO decision to proceed.

Udav In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : I am not an employee of Nova Scotia Power or the Nova Scotia En...

AI summary The Dispute Resolution Officer (DRO) explains their role in resolving disputes between Nova Scotia Power (NSP) and customers, emphasizing independence from NSP and the Nova Scotia Energy Board (NSEB). Decisions are binding on NSP but not customers, who may appeal within 12 days. The DRO requests customer consent to access account information for dispute resolution.

Uday Yaday Please ee following highlighted statements in email of 30 Jan, 31 Jan and particularly 2 Feb 12:21 pm. As a result, Idid not issue a Final Written Decision in this matter. Don Farmer, P.Eng. Dispute Resolution Officer From: Uday...

AI summary Uday Yadav disputes a billing decision, noting that Don Farmer, the Dispute Resolution Officer, did not issue a Final Written Decision. Yadav resubmits documents referencing the DRO's closure of the file in Matter M12756.

Yadav DRO Appeal (NSEB M12756) NSPI Responses to Nova Scotia Energy Board Information Requests

AI summary This document pertains to Yadav DRO Appeal (NSEB M12756) and includes NSPI's responses to information requests from the Nova Scotia Energy Board.