Topic:"Regulatory Approval Processes" in M12777

Miguel Adam After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Pow...

AI summary The Dispute Resolution Officer (DRO) outlines their role in resolving disputes between N.S.Power and customers, and summarizes a customer's dispute regarding estimated power bills. The customer seeks a full explanation of how the March bill was calculated and provided meter photos and usage records. The DRO refers to Board approved Regulations 5.1 and 6.4.

rce. There is no heat pump heating the basement, and there is no electric heater installed or running in the basement at all. Upstairs is only lightly heated for sleeping. In those circumstances, I do not understand what appliance, heating...

AI summary The customer disputes a large electricity bill attributed to their property, arguing that the level of consumption does not align with the heating setup and household conditions. They question the speed and thoroughness of the DRO process and request the Board to validate the billed consumption before upholding the disputed amount.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Response to Information Requests – Matter No. M1277...

AI summary This external email is a response to information requests in Matter No. M12777. The sender is addressing the requests but does not provide specific details about the content of the response or the nature of the information requested.

INFORMATION REQUESTS – Non-Confidential To: Nova Scotia Power Inc. Kathleen Murray Regulatory Counsel By email: [email protected] From: Nova Scotia Energy Board Board Staff Responses Due: Tuesday, June 16, 2026 Contact Person: Anh...

AI summary The Nova Scotia Energy Board has sent an information request to Nova Scotia Power Inc., asking for responses by June 16, 2026. The request was issued on May 26, 2026, in Halifax, and contact details for the Board's Analyst, Anh Nguyen, are provided for follow-up.

3RD INFORMATION REQUESTS – Non-Confidential To: Nova Scotia Power Inc. Kathleen Murray Regulatory Counsel By email: [[email protected]](mailto:[email protected]) From: Nova Scotia Energy Board Board Staff Responses Due: T...

AI summary The Nova Scotia Energy Board has issued a third information request to Nova Scotia Power Inc., seeking responses by July 28, 2026. The request is part of a regulatory proceeding, with contact details provided for both the Board and NSP's regulatory counsel.