s appeal and guidance on any additional information or steps required. Thank you for your time and consideration. Sincerely, Jaspal Singh Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free 1-877-42...
AI summary Don Farmer, Dispute Resolution Officer (DRO), outlines his role in resolving disputes between Nova Scotia Power (NSP) and customers. He clarifies that his decisions are binding on NSP but not customers, who may appeal to the Board within 12 days. He emphasizes his independence from NSP and the Energy Board, focusing on interpreting Board regulations.