From: ["[email protected]"](mailto:[email protected]) [ ](mailto:[email protected]) To: Cc: ["[email protected]"](mailto:[email protected]) [ ](mailto:[email protected]...
AI summary An email regarding a DRO Final Written Decision concerning a billing dispute between Bernard Wentzell and Nova Scotia Power. The email is sent from a dispute resolution email address to customer relations at Nova Scotia Power.
meter test by Measurement Canada if the Customer wishes to have an independent meter test performed I Instructed N.S.Power to test your serving meter for accuracy measuring both that generated and delivered to the network and that consumed...
AI summary The document discusses the results of a meter test conducted by N.S. Power on meter #2291261, confirming it operates within prescribed accuracy limits. It outlines the net metering service and the responsibilities of N.S. Power versus the customer. The final decision by the Dispute Resolution Office (DRO) is provided, along with appeal options to the Nova Scotia Energy Board.
Bernard In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : I am not an employee of Nova Scotia Power or the Nova Scotia...
AI summary The Dispute Resolution Officer (DRO) clarifies their role in resolving disputes between Nova Scotia Power and customers, emphasizing that they are not an employee of Nova Scotia Power and that their decisions are binding on the company but not on customers, who may appeal to the Board.
PO Box 910 Halifax, Nova Scotia Canada B3J July 17, 2026 REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12947– DRO Appeal – Bernard Wentzell Dear Ms. Wall...
AI summary This letter from Lisa Wallace, Chief Clerk of the Board, directs Nova Scotia Power Inc. to respond to an appeal by Bernard Wentzell regarding a Dispute Resolution Officer (DRO) decision from June 26, 2026. The appeal concerns the accuracy of solar array generation and charges/credits under the net metering program.
July 9, 2026 Bernard Wentzell Dear Appellant: M12947 – Nova Scotia Power Inc. – Appeal by BERNARD WENTZELL of a Decision of the Dispute Resolution Officer This will acknowledge receipt of your correspondence received by the Board on July 7...
AI summary This letter acknowledges the receipt of an appeal by Bernard Wentzell against a decision by NS Power's Dispute Resolution Officer. The appeal is related to matter M12947, and the Board will provide a copy of the appeal to NS Power. The letter also outlines procedures regarding public access to appeal information and the handling of evidence.
Request IR-5: - Please confirm whether NS Power agrees with the DRO's identification of NS Power Regulations - 3.6, 5.5, 6.4, and 6.7, and the Electricity and Gas Inspection Act , Regulations , as relevant to this - matter. - a) If NS Powe...
AI summary Request IR-5 asks NS Power to confirm its agreement with the DRO's identification of specific regulations and the Electricity and Gas Inspection Act as relevant to the matter. If NS Power does not agree, it must identify the applicable legal requirements it relies on; if it agrees, it must explain how each regulation applies to SGO customers and the issues in the appeal.
Request IR-7: - Please confirm whether section 3.6 of NS Power Regulations applies to SGO customers. - a) If yes, please identify the specific subsections relied on and explain how they correlate with section 7 of the Electricity Act . - b...
AI summary The text requests clarification on whether section 3.6 of NS Power Regulations applies to SGO customers, and if not, which provisions govern them and whether NS Power plans to propose regulatory updates for SGO.
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