Topic:"Regulatory Approval Processes" in M12972

BACKGROUND On July 12, 2026, you filed a Notice of Appeal with respect to an unresolved billing dispute with Nova Scotia Power Inc. This letter addresses your request of the same date for confidentiality made under s. 12 of the Board Regul...

AI summary A Notice of Appeal was filed on July 12, 2026, regarding an unresolved billing dispute with Nova Scotia Power Inc. The letter also addresses a request for confidentiality under s. 12 of the Board Regulatory Rules.

Confidential documents - 12 (1) Subject to Rule 12(2), all documents filed in respect of an application shall be placed on the public record. - (2) A party may request that all or any part of the document be held in confidence by the Board...

AI summary This section outlines the procedures for handling confidential documents in regulatory proceedings. It specifies that documents filed in applications are generally placed on the public record, but parties may request confidentiality. The requesting party must justify the need for confidentiality and the potential harm from disclosure, while objections may be filed by other parties, with the Board deciding whether to grant confidentiality.

CONCLUSION Under Board Regulatory Rule 12, you requested confidential treatment of certain personal identifiers. As noted above, your mailing/civic address, your NS Power account number, your personal email address, your telephone number a...

AI summary The Board denied a request for confidential treatment of a complainant's full name, finding insufficient evidence of a serious risk to a public interest. The full name will be made public in all filings related to the matter.

BACKGROUND On July 12, 2026, you filed a Notice of Appeal with respect to an unresolved billing dispute with Nova Scotia Power Inc. This letter addresses your request of the same date for confidentiality made under s. 12 of the Board Regul...

AI summary A Notice of Appeal was filed on July 12, 2026, regarding an unresolved billing dispute with Nova Scotia Power Inc. The letter also addresses a confidentiality request made under s. 12 of the Board Regulatory Rules.

Confidential documents - 12 (1) Subject to Rule 12(2), all documents filed in respect of an application shall be placed on the public record. - (2) A party may request that all or any part of the document be held in confidence by the Board...

AI summary This section outlines the procedures for handling confidential documents in regulatory proceedings. It details the process for requesting confidentiality, the burden of proof on the requesting party, and the Board's authority to rule on such requests, considering public interest and security concerns.

CONCLUSION Under Board Regulatory Rule 12, you requested confidential treatment of certain personal identifiers. As noted above, your mailing/civic address, your NS Power account number, your personal email address, your telephone number a...

AI summary The Board denied a request for confidential treatment of a complainant's full name, finding no serious risk to a public interest. The full name will be made public in all filings related to the matter. The complainant may withdraw the complaint within seven days of the decision.

Note: - 1. All submitted documents include the appropriate corresponding CONFIDENTIAL and REDACTED copies. - 2. All documents are in PDF format except the Excel Billing Records. I have made every reasonable effort to resolve this matter di...

AI summary The submitter attempted to resolve the matter directly with NS Power and through the DRO process but was unsuccessful, leading to this NSEB filing as a last resort.

Introduction and Request Pursuant to Regulatory Rule 12 of the Nova Scotia Energy Board ("the Board"), I respectfully request that the Board hold specific personal information, enumerated below, in confidence and withhold it from the publi...

AI summary The complainant requests that specific personal information in their Statement of Complaint against Nova Scotia Power Incorporated be withheld from the public record, citing the Board's confidentiality policy. The request was made in accordance with the Board's Chief Clerk's instructions and based on the official policy, which requires a showing of reasonable expectation of actual harm.

4. No Objection to an Abridged Public Version (Rule 12(4)(b)(ii)) I'm fine with my REDACTED version being made public as the abridged version of my Statement of Complaint and exhibits. That version only removes the specific items listed in...

AI summary The complainant agrees to an abridged public version of their Statement of Complaint but objects to further shortening or editing. They emphasize the need for full context and confirm that the complete version will remain on file.

REDACTEDPage 4 of 4 This request is filed with the Board concurrently with my Statement of Complaint and Cover Letter, and will be served on Nova Scotia Power Incorporated as the respondent party, in accordance with Rule 12(4)(c). Respectf...

AI summary A complaint is filed with the Board, concurrently with a Statement of Complaint and Cover Letter, and is served on Nova Scotia Power Incorporated as the respondent party in accordance with Rule 12(4)(c). The submission is signed by David Nickerson on July 12, 2026.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Subject: My decision - RE: Request for extension of...

AI summary The sender disagrees with the Board's decision to disclose their full name but agrees to proceed with the complaint. They request confirmation of the complaint's status and next steps, as well as receipt of Nova Scotia Power's filings and correspondence.

From: Sent: July 22, 2026 2:35 PM To: Wallace, Lisa Cc: Penney, Nicole Subject: RE: M12972 NSPI Complaint - Billing Issues - D.N. You don't often get email from 1 . Learn why this is important \ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exer...

AI summary The complainant requests an extension of time under Rule 12(12) to decide whether to withdraw their complaint following a Board decision on confidentiality. They argue that seven days is insufficient to consider the implications of the decision, especially since they are self-represented and the ruling partially denies confidentiality for their full name.

From: Wallace, Lisa Sent: July 23, 2026 8:43 AM To: Cc: Penney, Nicole Subject: RE: M12972 NSPI Complaint - Billing Issues - D.N. Good morning, The Board has reviewed your request for an extension of time to consider the matter and approve...

AI summary The Nova Scotia Energy Board has granted an extension for the consideration of a complaint related to billing issues under matter M12972 NSPI. The extension is from July 28, 2026, to August 12, 2026.

From: Wallace, Lisa Sent: August 6, 2026 8:36 AM To: Cc: Penney, Nicole Subject: RE: M12972 - NSPI Complaint - Billing Issues - David Nickerson

AI summary An email from Lisa Wallace to Nicole Penney regarding a complaint (M12972) filed by David Nickerson with NSPI concerning billing issues. The email provides context for the complaint and likely initiates a regulatory process to address the concerns raised.

Basis of my decision to proceed: My decision to proceed with this complaint was based on the Board's Rule 12 confidentiality decision. That decision states that my mailing/civic address, NS Power account number, personal email address, tel...

AI summary The individual's decision to proceed with the complaint is based on the Board's confidentiality decision, which protects personal information from being made public. The individual confirms they understand that redacted documents may be available publicly, but sensitive details like their address and account number will remain confidential.

3. Advance notice I note your answer to 4(c) that no advance notice is required before disclosure. Given the direct conflict described above, I would ask that, at minimum, the Board provide written confirmation that my address will not be...

AI summary The individual is requesting written confirmation from the Board that their address will not be disclosed to the public during the resolution of a discrepancy and while their complaint remains active, given the direct conflict described.

4. My position going forward To restate my position clearly and for the record: I remain prepared to withdraw my complaint if the Board can identify the specific legal authority (statute, regulation, or Board rule) requiring or permitting...

AI summary The individual reiterates their position that they will withdraw their complaint only if the Board can identify the legal authority requiring public disclosure of their civic address, and reconcile it with Rule 12. Otherwise, they intend to continue their complaint and pursue the address-disclosure issue separately.

Good morning, The Board has provided its responses and details of the process that will apply to your appeal, including its approach to protecting your privacy through the redaction of personal identifiers. Please let us know within 15 day...

AI summary The Nova Scotia Energy Board has provided responses and details regarding the appeal process, including privacy protections through redaction of personal identifiers. The Chief Clerk, Lisa Wallace, requests a response within 15 days.

nderstand how your recent answer, stating that my address is subject to disclosure under the open court principle, can be reconciled with the Board's own prior finding on this exact point. I asked the Board to clarify which position govern...

AI summary The complainant questions the Board's position on the disclosure of their address under the open court principle, noting a contradiction with a prior ruling. They argue that this issue is blocking resolution of their complaint against NS Power and request clarification on who is reviewing their case.

4. My request I would ask that: - · The 15-day deadline be paused until I receive a substantive response to the outstanding questions above. - · The Board confirm whether this correspondence has been placed on the formal record of my compl...

AI summary The complainant is requesting a pause in the 15-day deadline until they receive a substantive response to outstanding questions and is asking the Board to confirm whether their correspondence has been placed on the formal record. They also request escalation if it has not been reviewed by the assigned Board Member. The complainant insists that their address should not be disclosed publicly without clear legal authority and is willing to withdraw the complaint if such authority is identified.

From: Sent: August 19, 2026 12:34 AM To: Wallace, Lisa Cc: Penney, Nicole ; Blake WIlliams ; Carley Freeman ; Chris Lanteigne ; Jennifer Ross ; Lisa Forsey ; Sofia Reiner ; Sonia Liao ; Kathleen Murray Subject: RE: M12972 - NSPI Complaint...

AI summary David Nickerson clarifies that he is not withdrawing his complaint and reiterates his position that the Board must identify the legal authority allowing public disclosure of his civic address, which conflicts with Rule 12's ruling that his address will not be made public.

From: Sent: August 19, 2026 6:02 PM To: Wallace, Lisa Cc: Penney, Nicole ; Blake WIlliams ; Carley Freeman ; Chris Lanteigne ; Jennifer Ross ; Lisa Forsey ; Sofia Reiner ; Sonia Liao ; Kathleen Murray Subject: RE: M12972 - NSPI Complaint -...

AI summary David Nickerson is confirming whether the Rule 12 ruling regarding his address remains valid and is requesting the exact issuance date of the ruling. He references the Energy and Regulatory Boards Act and the Sherman Estate v. Donovan case. He is not disputing the framework used in the ruling but seeks clarification on the specific finding related to his address.

From: Sent: August 24, 2026 5:05 PM To: Penney, Nicole Cc: Wallace, Lisa ; Blake WIlliams ; Carley Freeman ; Chris Lanteigne ; Jennifer Ross ; Kathleen Murray ; Lisa Forsey ; Sofia Reiner ; Sonia Liao Subject: Re: M12972 NSPI Complaint - B...

AI summary David Nickerson confirms his intention to proceed with his complaint (M12972) after the Board agreed to keep his personal identifiers confidential, except for his name. He inquires about the next procedural steps and whether additional documentation is required.

A. If I withdraw the complaint - 1. Will the Board return all documents I filed in this matter (including cover letter, statement of complaint, exhibits, and confidentiality materials), including under Rule 12(13) or any equivalent practic...

AI summary The text outlines questions regarding the consequences of withdrawing a complaint, focusing on document return, public availability, retention by the Board, and privacy concerns related to personal information.