Ken MacPhee After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Pow...
AI summary Ken MacPhee outlines his role as a Dispute Resolution Officer (DRO) appointed by Nova Scotia Power to resolve disputes between the company and its customers regarding the application of Board-approved regulations. His decisions are binding on Nova Scotia Power but not on customers, who may appeal to the Board within 12 days.