Topic:"Regulatory Approval Processes" in M13021

.Power and their Customers : I am not an employee of Nova Scotia Power or the Nova Scotia Energy Board. I am appointed by Nova Scotia Power to satisfy the Regulations of the Board with respect to dispute resolution. My role is to address,...

AI summary The customer is lodging a formal complaint about the placement of current transformers and proposed electrical lines near their home, citing safety concerns related to EMF exposure and proximity to their living spaces. The Dispute Resolution Officer explains that they cannot assist with this issue as it does not relate to a Board-approved regulation.

PO Box 910 Halifax, Nova Scotia Canada B3J August 20, 2026 REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M13021 – DRO Appeal – S.L. Doward Dear Ms. Wallac...

AI summary S.L. Doward is appealing a DRO decision that found the DRO does not have jurisdiction over her complaint regarding transformer placement and proposed electrical lines. NS Power has been directed to file a response with the Board by August 20, 2026, and provide a copy of the complete file reviewed by the DRO.

Doward – Service Complaint (NSEB M13021) NSPI Responses to NSEB Information Requests

AI summary This document outlines a service complaint filed by Doward and the responses provided by NSPI to information requests from NSEB in matter M13021.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb August 6, 2026 Dear App...

AI summary This letter acknowledges receipt of an appeal by S. L. DOWARD against a decision by the Dispute Resolution Officer of Nova Scotia Power Inc. The appeal relates to matter M13021. The Board will provide a copy of the appeal to NS Power, and notes that filing an appeal does not prevent NS Power from taking recovery action for arrears not covered by the appeal.

suant to Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document: 332267 By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to file a response to an appeal by August 20, 2026, and provided instructions regarding the appeal process, including a 10-business-day reply period for the appellant. Disconnection notices are placed on hold until a decision is made.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Good morning Maryna and Lisa, I have reviewed the a...

AI summary The email discusses an appeal related to transformer safety issues, noting that the matter may be outside the scope of regulations and suggesting direct customer response with Board involvement. A filing deadline is emphasized, and correspondence should be copied to all parties.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Thank you Lisa and our thoughts in this immediate m...

AI summary A resident of Halifax raises concerns about the placement of a new power pole near their historic property, arguing that it is unnecessary and will exacerbate existing issues. They request that the pole be scrapped and the tree replanted, while also questioning the need for the new infrastructure. NS Power has sent correspondence to the Nova Scotia Energy Board, and the Board is seeking public input on the proposed action.

From: MCSher Sent: August 20, 2026 9:37 AM To: Wallace, Lisa < Lisa. [email protected]> Cc: Carvery, Kim ; Penney, Nicole ; Blake Williams ; Carley Freeman ; Chris Lanteigne ; Jennifer Ross ; Kathleen Murray ; Lisa Forsey lisa.forsey@n...

AI summary The email requests the Board and recipients to keep evidence confidential, citing potential harm such as lowered property value and privacy concerns for the sender's business, which deals with clients in threatening situations. It emphasizes the need for privacy and confidentiality.

NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: AN APPEAL by NOVA SCOTIA POWER INCORPORATED DRO Appeal - Transformer Safety Issues -S L Doward INFORMATION REQUESTS To: Nova Scotia Power Incorpo...

AI summary The Nova Scotia Energy Board has issued an information request to Nova Scotia Power Incorporated regarding transformer safety issues as part of an appeal proceeding under the Public Utilities Act. Responses are due by October 5, 2026, and the request is part of a regulatory process involving technical and compliance considerations.

M13021 - Nova Scotia Power Incorporated - Appeal of a Decision of the Dispute Resolution Officer On August 5, 2026, you filed a complaint with the Nova Scotia Energy Board (Board) regarding the placement of new electrical distribution infr...

AI summary A complaint was filed with the Nova Scotia Energy Board regarding the placement of new electrical distribution infrastructure by NS Power and the brightness of streetlights causing disruption. The Board reviewed multiple responses and correspondence related to the complaint.

BACKGROUND You are a customer of NS Power. In your complaint, you stated that you are a resident of the property located at . You filed a complaint raising concern and requesting a remedy regarding proposed NS Power electrical distribution...

AI summary A customer of NS Power filed a complaint regarding proposed electrical infrastructure on Norwood Street and excessive lighting near their property. NS Power responded that the work is due to another customer's request and is within HRM's right-of-way. The Board acknowledged the complaint and issued information requests, which NS Power answered.

ANALYSIS In response to IR-1, NS Power stated that based on the existing electrical load in the area, coupled with the requested increase in load for the other customer's upgrade, additional transformation capacity is required. The Utility...

AI summary NS Power responded to inquiries regarding electrical distribution upgrades, providing details on required clearances, adherence to distribution standards, and clarification on streetlight ownership. The Utility emphasized compliance with its Distribution Standard V-4M and noted that HRM is responsible for streetlight specifications.