Topic/Matter Intersection

Topic:"Regulatory Approval Processes" in M13136

Matter: NSPI DRO Appeal - Billing Issues - Cinia Djnakovic
5 passages 3 documents

Regulatory Approval Processes across all matters →

D-1Notice of Appeal (redacted) 1 passage
Additional details:
Additional details: I am appealing the Final Written Decision of Nova Scotia Power's Dispute Resolution Officer, Don Farmer, P.Eng., concerning my approximately $2,835.44 outstanding balance. I am not refusing to pay for electricity that I...

AI summary The individual is appealing a Final Written Decision by Nova Scotia Power's Dispute Resolution Officer regarding an outstanding balance. The dispute centers on account classification, meter readings, charge reconciliation, and the regulatory basis for a security deposit and repayment arrangement.

D-2DRO Decision d. October 6, 2026 (redacted) 2 passages
Cinia Djankovic
Cinia Djankovic After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S...

AI summary The Dispute Resolution Officer (DRO) explains their role in resolving disputes between Nova Scotia Power and customers, emphasizing that they are not an employee of Nova Scotia Power or the Energy Board, and that their decisions are binding on Nova Scotia Power but not on customers, who may appeal within 12 days.

Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.)
Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) [email protected] Cinia Djankovic ; N.S.Power Customer Relations Cinia In response to your following email, I will begin with my Role Statement as Dispute Resolution Off...

AI summary Don Farmer, the Dispute Resolution Officer (DRO), explains his role in resolving disputes between Nova Scotia Power and customers. He is not an employee of Nova Scotia Power or the Nova Scotia Energy Board and is appointed to ensure compliance with Board regulations. Customers are directed to contact Nova Scotia Power directly for account information and to provide consent for information sharing.

103865Board Acknowledgment Letter (redacted) 2 passages
Section 1
October 9, 2026 Cinia Djnakovic Dear Appellant: M13136 – Nova Scotia Power Inc. – Appeal by CINIA DINAKOVIC of a Decision of the Dispute Resolution Officer This will acknowledge receipt of your correspondence received by the Board on Octob...

AI summary The letter acknowledges receipt of an appeal by Cinia Djnakovic against a decision by the Dispute Resolution Officer of Nova Scotia Power Inc. (NS Power). The appeal is part of proceeding M13136, and the Board will provide the appeal materials to NS Power. The letter also outlines the public record status of the appeal and the process for requesting confidential treatment of evidence.

Section 2
suant to Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document: 333705 By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to file a response to an appeal by October 26, 2026, and has directed NS Power to hold disconnection notices on the property until a decision is made. The appellant is given 10 business days to reply to NS Power's response.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →