Cinia Djankovic After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S...
AI summary The Dispute Resolution Officer (DRO) explains their role in resolving disputes between Nova Scotia Power and customers, emphasizing that they are not an employee of Nova Scotia Power or the Energy Board, and that their decisions are binding on Nova Scotia Power but not on customers, who may appeal within 12 days.
Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) [email protected] Cinia Djankovic ; N.S.Power Customer Relations Cinia In response to your following email, I will begin with my Role Statement as Dispute Resolution Off...
AI summary Don Farmer, the Dispute Resolution Officer (DRO), explains his role in resolving disputes between Nova Scotia Power and customers. He is not an employee of Nova Scotia Power or the Nova Scotia Energy Board and is appointed to ensure compliance with Board regulations. Customers are directed to contact Nova Scotia Power directly for account information and to provide consent for information sharing.