NON-CONFIDENTIAL Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12641 – Customer Complaint – Bonnie MacLean Dear Ms. Wallace: On December 18, 2025, Nova Scotia Pow...
AI summary NS Power explains the annual reset of solar energy credits under the Self-Generation Option (SGO) as mandated by the Electricity Act . The reset occurs on December 31, and any excess energy credits are applied retroactively to billed consumption within the same calendar year. NS Power cannot change the settle-up date as it is tied to the Act's provisions.