Topic:"Regulatory Compliance" in M12982

Dennita In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers: I am not an employee of Nova Scotia Power or the Nova Scotia...

AI summary Dennita, acting as the Dispute Resolution Officer (DRO), outlines her role in resolving disputes between Nova Scotia Power (NSP) and customers. She clarifies that her decisions are binding on NSP but not on customers, who may appeal to the Nova Scotia Energy Board (NSEB). She references specific Board approved regulations and requests customer consent for NSP to release account information.

INFORMATION REQUESTS – Non-Confidential To: Nova Scotia Power Inc. Kathleen Murray Regulatory Counsel By email: [[email protected]](mailto:[email protected]) From: Nova Scotia Energy Board Board Staff Responses Due: Tuesd...

AI summary The Nova Scotia Energy Board has issued a non-confidential information request to Nova Scotia Power Inc., seeking responses by September 15, 2026. The request was sent by Board Staff, with contact details provided for Eric Kirby, Senior Advisor, and Kathleen Murray, Regulatory Counsel from NS Power.