Topic:"Regulatory Compliance" in M13136

ad historically been seasonal and that the seasonal classification remained in place. I respectfully dispute whether simply carrying forward a prior seasonal classification complied with Regulation 3. 3, which concerns premises occupied in...

AI summary The text disputes the classification of a customer's account as seasonal, arguing that carrying forward a prior classification may not have complied with Regulation 3. It also questions whether Nova Scotia Power's billing practices contributed to the accumulation of arrears and whether the DRO's investigation followed Regulation 6.4.

Cinia Djankovic After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S...

AI summary The Dispute Resolution Officer (DRO) explains their role in resolving disputes between Nova Scotia Power and customers, emphasizing that they are not an employee of Nova Scotia Power or the Energy Board, and that their decisions are binding on Nova Scotia Power but not on customers, who may appeal within 12 days.

October 9, 2026 Cinia Djnakovic Dear Appellant: M13136 – Nova Scotia Power Inc. – Appeal by CINIA DINAKOVIC of a Decision of the Dispute Resolution Officer This will acknowledge receipt of your correspondence received by the Board on Octob...

AI summary The letter acknowledges receipt of an appeal by Cinia Djnakovic against a decision by the Dispute Resolution Officer of Nova Scotia Power Inc. (NS Power). The appeal is part of proceeding M13136, and the Board will provide the appeal materials to NS Power. The letter also outlines the public record status of the appeal and the process for requesting confidential treatment of evidence.