Topic:"Regulatory Oversight" in M12376

M12376 – Review of Nova Scotia Power Incorporated Performance Standards In December 2015, the Government of Nova Scotia amended the Public Utilities Act , R.S.N.S. 1989, c. 380, to require the Nova Scotia Utility and Review Board (NSUARB)...

AI summary The document outlines the evolution of performance standards for Nova Scotia Power Inc. under the Public Utilities Act, including amendments, implementation periods, and the transition of regulatory oversight to the Nova Scotia Energy Board following the proclamation of the Energy and Regulatory Boards Act.

Performance standards - 52A (1) The Governor in Council may make regulations regarding all aspects of performance, including regulations that prescribe performance standards, requirements and minimums for Nova Scotia Power Incorporated. -...

AI summary This section outlines the Governor in Council's and the Energy Board's authority to establish performance standards for Nova Scotia Power Incorporated, covering areas such as outages, reliability, customer service, and environmental performance. The NS Power Performance Standards Regulations, effective November 15, 2022, include requirements related to power quality and customer reliability.

Scope of this proceeding The Board has retained London Economics International LLC ("LEI") to review existing performance standards and develop updated performance standards for NS Power in consideration of Section 52A of the PUA and relat...

AI summary The Nova Scotia Energy Board is proceeding to review and update performance standards for NS Power under Section 52A of the Public Utilities Act. The process involves multiple steps, including public comment, legislative review, data analysis, stakeholder workshops, and potential oral hearings.

To: Nova Scotia Energy Board - 1. The Department of Energy intends to participate in this proceeding and may address any or all of the issues as established by the Energy Board. Through the Minister of Energy, the Department of Energy has...

AI summary The Department of Energy plans to participate in the proceeding and requests that all notices and information be provided to specified individuals. The Department has authority over energy matters through the Minister of Energy.

Page 2 DATED at Bedford, Nova Scotia, this 15 day of July, 2025. Melissa P. MacAdam Small Business Advocate TO: Crystal Henwood Clerk of the Nova Scotia Energy Board 3 rd Floor Summit Place 1601 Lower Water Street Halifax, NS B3J 3S3

AI summary A letter dated July 15, 2025, from Melissa P. MacAdam, Small Business Advocate, to Crystal Henwood, Clerk of the Nova Scotia Energy Board, is addressed to the Energy Board.

Performance standards - 52A (1) The Governor in Council may make regulations regarding all aspects of performance, including regulations that prescribe performance standards, requirements and minimums for Nova Scotia Power Incorporated. -...

AI summary Section 52A of the Public Utilities Act grants the Governor in Council and the Energy Board authority to establish performance standards for Nova Scotia Power Incorporated, covering aspects like reliability, equity, customer service, and environmental performance. These standards are further detailed in the NS Power Performance Standards Regulations, which came into effect in 2022.

d any of these areas. - o LEI will identify clear timelines and processes for information requests and responses. LEI should work with NS Power to identify the most efficient means of obtaining requested information. - Step 65: Jurisdictio...

AI summary The proceeding outlines steps for information management and jurisdictional review. LEI is tasked with establishing timelines and processes for information requests and responses, and conducting a review of performance standards in North American and international jurisdictions.

Background regarding existing performance standards related to reliability, customer service and storm response[3](#page-1-1) In late 2016, in accordance with the PUA , the NSUARB established performance standards for reliability, response...

AI summary In late 2016, the NSUARB established performance standards for reliability, customer service, and storm response under the PUA. These standards included 13 metrics with targets, and a five-year review period ending in 2021. In 2021, NS Power proposed amendments to nine standards and a new standard for reporting on large weather-related outages. The NSUARB directed a paper hearing for the matter.

- Step 1 : Terms of Reference (TOR) : this Draft TOR is being sent to interested parties for comment. This would ensure that key customer concerns are considered in the review. Comments would be incorporated, as appropriate, and Terms of R...

AI summary The proceeding outlines a four-step process for reviewing performance standards under Section 52A of the Public Utilities Act. It includes drafting terms of reference, legislative review, preliminary discussions, and data collection from NS Power. The goal is to assess the practicality and reasonableness of performance standards and ensure customer concerns are considered.