N-1DRO Decision - Redacted
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Jean I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : In response to your following email, I will begin with my Role Statement as Dispute Resolution Offic...
AI summary The Dispute Resolution Officer (DRO) explains their role in resolving disputes between Nova Scotia Power and customers, clarifying that they are not an employee of Nova Scotia Power or the Nova Scotia Energy Board and that their decisions are binding on Nova Scotia Power but not on customers. Customers may appeal decisions to the Board.
99877Board Decision Letter - Redacted
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DECISION Pursuant to the Public Utilities Act , the Board is responsible for the general supervision of all public electric utilities operating in Nova Scotia, including NS Power. Among other things, the Board's jurisdiction includes appro...
AI summary The Nova Scotia Energy Board dismissed an appeal, finding that NS Power properly applied its regulations in billing for electrical consumption. The decision emphasizes the Board's role in overseeing public utilities and ensuring compliance with approved regulations.
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