Topic:"Regulatory Oversight" in M12556

Eugene van den Berg 1.902.448.2277 From: [email protected] Sent: Thursday, November 6, 2025 11:10 To: Cc: 'Customer Relations' Subject: DRO Final Written Decision re Eugene Van Den Berg re Electricity consumption errors Acc: I...

AI summary An email from the Dispute Resolution Office (DRO) to Nova Scotia Power (NSP) regarding a final written decision on electricity consumption errors involving Eugene van den Berg. The matter is marked as high importance.

Eugene I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : In response to your following email, I will begin with my Role Statement as Dispute Resolution Off...

AI summary The Dispute Resolution Officer (DRO) explains their role in resolving disputes between Nova Scotia Power (NSP) and customers, clarifying that they are not an employee of NSP or the Nova Scotia Energy Board and that their decisions are binding on NSP but not on customers, who may appeal within 12 days.

NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: An Appeal of the Dispute Resolution Officer's Decision by a customer of NOVA SCOTIA POWER INC. (NS Power) – Eugene Van Den Berg INFORMATION REQUE...

AI summary The Nova Scotia Energy Board has issued an information request to Nova Scotia Power Inc. regarding an appeal of a Dispute Resolution Officer's decision by a customer, Eugene Van Den Berg. Responses are due by January 6, 2025, and the matter is under the Public Utilities Act.