Dave Rossiter In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : I am not an employee of Nova Scotia Power or the Nova...
AI summary Dave Rossiter, acting as Dispute Resolution Officer (DRO), clarifies his role in resolving disputes between Nova Scotia Power and customers. He emphasizes that he is not an employee of Nova Scotia Power or the Energy Board and that his decisions are binding on the company but not on customers, who may appeal to the NSEB. Regulation 3.6.4 (b) is referenced, which outlines billing rules for excess self-generation.