Michael Mc Mahon
p. pp. 0-1
Michael Mc Mahon After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N....
AI summary The Dispute Resolution Officer (DRO) has issued a final decision regarding a billing dispute between Nova Scotia Power and a customer. The DRO clarified that billing format is not governed by Board regulations, and that Nova Scotia Power complies with US GAAP for financial statements, not customer bill presentation. The customer may appeal the decision to the Nova Scotia Energy Board.