Catherine Urbonas
Catherine Urbonas After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N...
AI summary Catherine Urbonas, appointed as a Dispute Resolution Officer (DRO) by Nova Scotia Power, outlines her role in resolving disputes between N.S.Power and its customers. She is not an employee of N.S.Power or the Nova Scotia Energy Board and her decisions are binding on N.S.Power but not on customers, who may appeal to the Board within 12 days.