[email protected] Thu, Jul 9, 1:19 PM (11 days Ad reactio ago) to me, customerrelations Repl Mor Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free 1-877-428-6202, Fax (902) 835-7744 n...
AI summary The Dispute Resolution Officer (D.R.O.) clarifies that Nova Scotia Power (NSP) is responsible for delivering power to the metering point, not for on-premise energy consumption. Meter accuracy is emphasized as the key factor in billing disputes, with NSP offering to test the meter for accuracy.