Topic:"Regulatory Oversight" in M13074

Matter: NSPI DRO Appeal - Billing Issues - Joanna Hammersley

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Regulatory Oversight across all matters →

H-2Appellants Evidence (redacted) 1 passage

Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.)

Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free 1-877-428-6202, Fax (902) 835-7744 [email protected] Charlton Krentz acting as Agent for the Account of Joanna Hammersley After revie...

AI summary Don Farmer, the Dispute Resolution Officer (DRO), outlines his role in resolving disputes between Nova Scotia Power and its customers. He emphasizes that he is not an employee of Nova Scotia Power or the Energy Board, and his decisions are binding on the company but not on customers, who may appeal to the Board.

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