Topic:"Residential Behaviour" in M11983

Request IR-4: - The Residential Behaviour Program was initially forecast to achieve 29.8 GWh in savings at a cost of $2.2 million, but this was revised mid-year to 8 GWh at $2.7 million, and the year-end projection now shows 4.4 GWh at $2....

AI summary The Residential Behaviour Program's energy savings dropped from 29.8 GWh to 4.4 GWh, with costs rising from $2.2 million to $2.5 million. The request seeks explanations for the reduced savings, increased cost per GWh, and how participant engagement impacts program effectiveness.

Request IR-6: In the notes to Table 2, EOne stated that Residential Behaviour participation is defined as the number of unique participants who have received an Efficiency Insights Report, with participation fluctuating month-to-month base...

AI summary EOne's Residential Behaviour Program participation metrics are questioned regarding inclusion of repeat participants, eligibility gaps, and tracking methodologies. The regulator seeks clarification on participation definitions, barriers to report delivery, and systems used to monitor report receipt and engagement.