Section 5
p. p. 0
previous reporting, step‑down transformers were counted as standalone substations. Going forward, for the purposes of this report, NS Power has defined a substation as one with a transmission supply that serves distribution customers. From...
AI summary The Board observes an increase in customers and infrastructure expansion but notes a decline in customer satisfaction in two regions. It raises concerns about the redefinition of substations and its impact on outage tracking and PLT resources, as the utility has not clarified how these changes will affect data collection.