E-3ENSC 2011 DSM Evaluation Report prepared by Econoler
217 passages
5 Table 15: Recommendations for the Retail Markdown Program......................................................... 27 Table 16: Recommendations for the Low Income Renter Program .................................................... 29 Tab...
AI summary The document lists tables with recommendations for various energy efficiency and demand-side management programs, including low-income initiatives, residential retrofits, and business rebates. It references an evaluation of 2011 DSM programs by Efficiency Nova Scotia Corporation and an executive summary from ECONOL:R.
2011 Energy Savings (GWh) 2011 Demand Savings (MW) DSM PROGRAM Tracked Evaluated Tracked Evaluated Targets Targets Savings Savings Savings Savings RESIDENTIAL PROGRAMS Efficient Products Programs ARet program 7.27 4.189 7.175 1.16 0.668 1....
AI summary The table presents 2011 energy and demand savings data for various DSM programs, including residential and C&I initiatives, showing tracked and evaluated savings against targets, with some programs exceeding their goals while others fell short.
2011 Evaluated 2011 Targets Results DSM PROGRAM GWh MW GWh MW RESIDENTIAL PROGRAMS a Efficient Products 42.89 4.79 49.415 8.912 b EnerGuide for Existing Houses 7.80 2.14 6.375 2.328 c Low Income 9.08 1.98 12.445 2.710 Performance Plus (New...
AI summary The document presents a 2011 evaluation of Nova Scotia's Demand Side Management (DSM) programs, comparing targets and results for residential and commercial/industrial (C&I) initiatives. Residential programs exceeded targets in energy savings (70.69 GWh vs. 62.37 GWh), while C&I programs fell slightly short (71.06 GWh vs. 96.12 GWh). Footnotes clarify program inclusions and exclusions.
Percentage of Percentage of Percentage of Percentage of Portfolio Savings Portfolio Savings Portfolio Savings Portfolio Savings DSM PROGRAM 2008 2009 2010 2011 Energy Demand Energy Demand Energy Demand Energy Demand RESIDENTIAL PROGRAM ARe...
AI summary The table presents portfolio savings percentages for various Demand Side Management (DSM) programs across 2008-2011, including residential and commercial-industrial initiatives like RMP, EP-DI, and BER programs, showing energy and demand savings trends over time.
1.0% 1.0% 4.9% 4.9% SLC program 9.0% 8.0% 7.0% 7.0% 5.6% 7.1% C&IC program 30.0% 27.0% 15.0% 11.0% 23.0% 14.0% 23.2% 13.0% SBES program 7.0% 11.0% 7.0% 8.0% 13.0% 9.0% 16.4% 23.6% C&I TOTAL 37.0% 38.0% 31.0% 27.0% 44.0% 31.0% 50.1% 48.7% T...
AI summary The commercial and industrial sectors contribute half of total energy savings, while residential programs like ARet and ARep exceeded ENSC's net savings targets. C&I programs SLC and C&IC also met or exceeded targets, unlike most other C&I initiatives.
Efficiency Nova Scotia Corporation ECONOL:R Overall Executive Summary Therefore, it is not surprising to learn that satisfaction towards the program was very high among participants. Indeed, most participants expressed their satisfaction w...
AI summary The MURR program received high satisfaction from participants and program partners. Despite plans to reconfigure the program in 2012, the Evaluator provided recommendations to optimize specific aspects of the program.
No. Recommendations MURR-R1. Review marketing material used for lobby events: The program partners have mentioned that the information related to time commitment shown on the marketing posters used to promote the lobby events was misleadin...
AI summary The recommendations focus on improving the marketing of lobby events for the MURR program to avoid misleading tenants about time commitments and enhancing participant education on the proper use of energy-saving products, such as power bars with integrated timers, to ensure long-term energy savings.
on the use of power bars with integrated timer. This strategy could help participants use the product correctly as they would be aware of all its advantages. Ref.: 5725 31 Evaluation of 2011 DSM Programs Efficiency Nova Scotia Corporation...
AI summary The text discusses the importance of targeting multi-unit renters with energy efficiency programs, as they are less likely to install energy-efficient products due to not owning the property or being responsible for electricity bills. The low level of free-ridership indicates the program's effectiveness in encouraging participation.
that the former program name, “Pull the Plug,” was more grabbing and more user friendly to customers, the recycling contractor mentions that the new name is more representative of the program itself. The recycling and transport contractors...
AI summary The Appliance Retirement Program faced challenges in implementation, including difficulties in finding reliable subcontractors and effective marketing strategies. Program partners and the delivery agent highlighted issues with third-party creative agencies and the complexity of managing multiple subcontractors.
ng an effective marketing strategy is also identified as a barrier to the program. The participant survey results show that 13 percent of respondents recommended that the program be better advertised. In order to improve the program, the t...
AI summary The document discusses participant perspectives on program awareness and enrolment, noting that 46% learned about the program through traditional media, 21% through direct mail, and 20% through word of mouth. It identifies marketing as a key factor in customer awareness and suggests improving the program through better advertising and a more complex tracking system for recycling units.
2011 Evaluation Report Most respondents enrolled in the program over the phone (86%) while the remainder signed up online (14%). Table 6: How Participants Enrolled in Program Method of Enrollment 2010 2011 Sample Size 70 90 Over the phone...
AI summary The 2011 Evaluation Report indicates that 86% of program participants enrolled over the phone, while 14% enrolled online. Most found the enrollment process easy, with 94% of phone enrollees and all online enrollees rating it as easy or very easy. One phone enrollee reported difficulty due to challenges in contacting someone.
ng of 5 or 4). Findings are generally consistent with those from 2010. The only respondent who had difficulty signing up over the phone (rating of 2) reported that it was hard to get hold of someone. Table 7: Ease of Program Enrolment by P...
AI summary The evaluation report from 2011 discusses the ease of program enrolment for the Efficient Products – Appliance Retirement Program, highlighting that most respondents found it easy to enroll, though some faced challenges in contacting someone over the phone.
cipate in the program or that they felt that the organization did not know what it was doing. The high proportion of respondents who would recommend the program is a strong indicator of satisfaction. Table 28: Recommended ARet Program Woul...
AI summary A high percentage of respondents (98%) would recommend the ARet program, indicating strong satisfaction. However, 71% could not provide recommendations for improvement, while others suggested better advertising, shorter wait times, more eligible products, and improved communication.
APHICS The majority of respondents live in a single-family detached home (87%), while a small number live in other types of homes such as semi-detached, apartment building, townhouse, or mobile home. Table 49: Type of Home Type of home 201...
AI summary The majority of respondents live in single-family detached homes (87%), with a small percentage in other housing types. Most respondents currently own their homes.
Don’t know/refused 1 1 The majority of respondents currently own their home. Table 50: Home Ownership Home Ownership 2010 2011 Sample Size 70 90 Own 91% 90% Rent/lease 7 8 Other 1 2 Don’t know/refused Ref.: 5725 58 Efficient Products – App...
AI summary The evaluation report highlights that most respondents own their homes, with a majority living in homes with at least three bedrooms. Approximately half of the respondents hold a college or university degree.
4 4 6 or more 3 6 Don’t know/refused 4 1 Ref.: 5725 59 Efficient Products – Appliance Retirement Program Efficiency Nova Scotia Corporation 2011 Evaluation Report Over one-half of respondents are 55 years of age or older (58%). Table 54: A...
AI summary The evaluation report discusses the demographics of respondents to the Efficient Products – Appliance Retirement Program. Over half are 55 years or older, and nearly all respondents pay their electric bills themselves. All respondents reside in their homes year-round.
000 to $79,999 7 4 $80,000 or more 24 23 Don’t know/refused 27 22 Six in 10 respondents are female (62%), while four in 10 are male (38%). Table 58: Gender Gender 2010 2011 Sample Size 70 90 Female 56% 62% Male 44 38 Ref.: 5725 61 Efficien...
AI summary The text includes demographic data on respondents, a table showing gender distribution in 2010 and 2011, and excerpts from an interview guide related to the Efficient Products – Appliance Retirement Program managed by Efficiency Nova Scotia Corporation. Questions focus on cost-effectiveness, municipal electrical distributors, and savings calculations when appliances are replaced.
– MULTIPLE RESPONSE) Age/Need 1. (Old unit was not working well) 2. (Didn’t need/use it any more) Replacing unit 3. (Bought new appliance) Ref.: 5725 81 Efficient Products – Appliance Retirement Program Efficiency Nova Scotia Corporation 2...
AI summary The text outlines reasons for replacing appliances under the Appliance Retirement Program, including age, housing changes, financial incentives, logistical convenience, and environmental concerns. It also asks about concerns participants had before joining the program.
4. Never 98. (Don’t know) 99. (Refused) DH2. Approximately how old was the dehumidifier you had removed through the program? Was it [READ, CHECK ONE]: 1. 0 to 5 years old 2. 6 to 10 years old 3. 11 to 15 years old 4. 16 to 20 years old 5....
AI summary The text contains survey questions related to the Efficient Products – Appliance Retirement Program by Efficiency Nova Scotia Corporation. It asks about the age, usage, and condition of dehumidifiers removed through the program.
mily member or friend? 1. Yes 2. No 98. (Don’t know) 99. (Refused) IM4. [IF IM3 = 2 “NO”] Why not? [RECORD VERBATIM – 98=Don’t know, 99=Refused] Ref.: 5725 111 Efficient Products – Appliance Retirement Program Efficiency Nova Scotia Corpor...
AI summary This section contains demographic questions from an evaluation report on Efficiency Nova Scotia Corporation's Appliance Retirement Program. Questions focus on residence type, bedroom count, home ownership, electricity bill payment, and whether the home is occupied year-round or seasonally.
pay the electric bills for your home? 1. Yes 2. No 98. (Don’t Know) 99. (Refused) D5. Is your home occupied year round, or is it a seasonal home? 1. Year round residence 2. Seasonal / vacation home 96. (Other Specify _) 98. (Don’t know) 99...
AI summary The text contains survey questions about home occupancy, household size, age, education, and income, likely part of a study or evaluation related to energy efficiency programs.
rocess Evaluation Program Name: Appliance Replacement Program Telephone Interview with the Program Manager Date: List of questions (Q) and comments (C) discussed Source: Program Manual Page 24 Q: Are you tracking the participants who recei...
AI summary The document outlines a telephone interview with the Program Manager of the Appliance Replacement Program, discussing program implementation, participant tracking, delivery agents, partnership roles, barriers related to landlord-tenant relationships and upfront capital, and performance indicators. It also references an evaluation report and questions about energy consumption data.
2011 Evaluation Report Q4 – How would you qualify your participation process in this program? Simple or easy Complex Q4a - If you checked the Complex box, please elaborate. No comment / no opinion Q5- On a scale from 1 to 10 (where 1 is ve...
AI summary The document is a 2011 evaluation report for the Appliance Replacement Program by Efficiency Nova Scotia Corporation. It includes survey questions about participant satisfaction, program complexity, and suggestions for improvement, as well as inquiries about the number of parties involved in the program.
........................................................................... 4 Figure 3: Light Output Equivalency for Incandescent Lamps to CFLs .................................................. 37 Ref.: 5725 v Efficient Products – Retail...
AI summary The 2011 evaluation of the Retail Markdown Program (RMP) in Nova Scotia assessed its impact through interviews, on-site visits, and surveys. The program, known as 'Plug Into Savings,' collaborated with 12 retail chains to offer discounts on energy-efficient products such as LED lamps, CFLs, and thermostats during spring and fall markdown periods.
over two retail markdown periods, retailers will be pleased to know that a marketing pulse approach is concurrently being developed. It will be important to maintain this initiative to preserve the Ref.: 5725 vii Efficient Products – Retai...
AI summary The 2011 evaluation report on the Retail Markdown Program highlights customer awareness of CFLs, satisfaction with the program and its relationship with retailers, and the need to maintain initiatives like the marketing pulse approach and in-store events to improve awareness of specialty CFLs.
Efficiency Nova Scotia Corporation 2011 Evaluation Report Table 4: List of Discounts per Product $3 on ENERGY STAR Regular CFLs $4 on Power Bars with Integrated Timer (multipacks of 4 or more) $3 on ENERGY STAR Specialty CFLs $10 on Heavy...
AI summary The Efficiency Nova Scotia Corporation (ENSC) conducted the Retail Markdown Program (RMP) in 2011, offering discounts on energy-efficient products like CFLs and LED lamps. The program was delivered by Summerhill Group under the 'Plug Into Savings' brand, with in-market periods and weekend events in retail stores to promote energy efficiency.
” Moreover, weekend events were held in participating retail stores during the markdown periods. These activities aimed at providing information about the program and involved specialty CFL giveaways. A pilot project was added to the progr...
AI summary The RMP program in Nova Scotia included weekend events, a pilot with Air Miles rewards, and promotions through various channels. Retailers participated extensively, and the program aimed for significant energy and demand savings in 2011. The program emphasized education and customer engagement to promote energy efficiency.
C should add a table with the unitary savings values for each product and calculate the savings in the tracking sheet with a formula referring to the values in the unitary savings table. > Keep track of the manipulation made for calculatin...
AI summary The text outlines recommendations for improving the tracking sheet used by Efficiency Nova Scotia Corporation (ENSC) in the Retail Markdown Program (RMP). It suggests adding a table with unitary savings values, tracking package-to-unit conversions, including technical product details, and using more descriptive field titles to enhance data accuracy and usability.
cipating retailers, etc.). The information pertaining to the RMP was available on the website only for the period of the markdown, which is a good practice to avoid confusion. 3.5.2 On-Site Visits In October and November 2011, a total of 1...
AI summary The Retail Markdown Program (RMP) was evaluated through mystery shopping visits to 10 stores in 2011. The instant discounts under the RMP were found to be poorly visible, with an average rating of 2.7 out of 5, leading to confusion for customers in identifying eligible products.
of 5 was awarded. Overall, the mystery shoppers noted that the discounts were not always clearly visible and that this created confusion when it came to identifying products eligible for the program. Most retailers rang up the discount to...
AI summary A review of a program's implementation found that discounts were not always clearly visible, leading to confusion for customers. Some retailers did not apply discounts correctly, and in-store staff lacked knowledge about eligible products. Promotional events increased product exposure, but some representatives were unhelpful, and free CFLs were not consistently provided.
oducts. On the other hand, in-store weekend events that took place in various stores throughout the fall greatly contributed to providing exposure to the program and delivering information to clients. Moreover, highly deficient promotional...
AI summary The document discusses the effectiveness of in-store promotions and employee knowledge of the Retail Markdown Program (RMP). It highlights challenges faced by smaller stores in coordination and support, as well as issues with discount signage visibility. The delivery agent expressed satisfaction with the program but raised concerns about marketing strategies.
not easily adaptable to each store. Finally, one retailer suggested rethinking the marketing for it to be more customer- oriented, meaning that it should be more “eye-catching,” yet still informative. The retailers were very satisfied with...
AI summary Retailers expressed satisfaction with the Retail Markdown Program's support and communication but suggested improvements in marketing, product selection, and communication consistency. They recommended adding more products and improving the marketing approach to be more customer-oriented.
what or very familiar with it. The level of familiarity among non-participants is significantly lower, with 61 percent saying they were somewhat or very familiar with the ENERGY STAR label or symbol. Table 7: Level of Familiarity with ENER...
AI summary The text discusses the level of familiarity with the ENERGY STAR label among participants and non-participants in 2010 and 2011, with significantly lower familiarity among non-participants. It also mentions a table comparing familiarity levels and references an evaluation report on the Retail Markdown Program by Efficiency Nova Scotia Corporation.
bulbs but have a heavier base. Just over four in 10 non-participants (44%) were aware of this type of CFL. Thus, the familiarity with some types of specialty CFLs is rather low among the population. Table 10: Knowledge of CFLs (2011) To th...
AI summary The text discusses awareness of compact fluorescent lamps (CFLs) and their features among participants and non-participants in a program. It highlights that familiarity with certain specialty CFLs is low and provides statistics on program awareness, including in-store promotions and discounts offered by Efficiency Nova Scotia Corporation (ENSC).
SC regarding the purchase and use of CFLs in retail stores in the province, while 36 percent of non-participants were aware that ENSC was offering a discount for the purchase of specific CFL packages. Results show a higher level of program...
AI summary The 2011 evaluation of Efficiency Nova Scotia Corporation's Retail Markdown Program shows a decrease in program awareness among non-participants compared to 2010, likely due to methodological changes and issues with promotional displays and store organization, which made it harder for customers to identify discounted products.
l display was sometimes disheveled. A lack of organization was also felt by the mystery shoppers in some of the stores. Consequently, the clients had difficulty identifying discounted products. Table 11: Program Awareness (2011) Non- Total...
AI summary The text discusses issues with store organization and customer experience, noting that a lack of organization made it difficult for clients to identify discounted products. Tables provide data on program awareness from 2008 to 2011, showing varying levels of participant recall and awareness of promotions.
cified Good for 17 5 7 13 9 7 1 5 4 environment Liked light they 3 2 2 4 2 2 produce Utility 2 2 2 3 <1 recommended Needed specialty 2 bulbs Heard they were 2 2 safer Because of an 3 3 ad Recommended 3 1 Fit better in 1 <1 fixtures Don't k...
AI summary The 2011 Evaluation Report for the Retail Markdown Program by Efficiency Nova Scotia Corporation assesses the program's effectiveness in promoting energy-efficient products through markdowns. The report includes survey data on consumer preferences and perceptions of efficient lighting products.
ed any CFLs during the markdown periods. The top response was because non-participants did not feel they needed them (58%) while two in 10 indicated they were waiting for the bulbs to burn out (21%).
AI summary The text discusses the low participation rate in the CFL replacement program, with 58% of non-participants stating they did not need the bulbs and 21% waiting for existing bulbs to burn out.
30 10 12 30 12 17 24 17 19 31 10 Ω 18 16 or more 43 17 20 37 19 20 21 10 13 23 13 17 CFL Purchases – Program Period Sample Size 57 70 127 70 71 141 70 58 128 70 65 135 Average 13.2 3.3 4.4 10.4 2.4 3.8 6.9 0.7 2.9 8.0 1.5 4.0 Total 751 233...
AI summary The text presents data on CFL purchases during and outside the program period, including sample sizes, averages, totals, and distribution across different purchase ranges. The data highlights the frequency of purchases and non-purchases, with notable percentages and numerical values provided for analysis.
Table 24: Likelihood of Purchasing CFLs in the Next Year (2008 to 2010) 2008 2009 2010 Non- Total Non- Total Non- Total Participants Participants (weighted) Participants Participants (weighted) Participants Participants (weighted) Sample 5...
AI summary Table 24 presents data on the likelihood of purchasing Compact Fluorescent Lamps (CFLs) from 2008 to 2010, showing trends in consumer behavior over time with weighted percentages and sample sizes for each year.
tions for both participants and non-participants. These results are consistent with findings stating that, had the markdown periods been longer, non-participants might have been program participants. Table 25: Factors that Would Encourage...
AI summary The table presents factors that would encourage the purchase of compact fluorescent lamps (CFLs) in 2011, showing that lower prices and the replacement of burned-out CFLs were the most significant motivators, while other factors had minimal influence.
Table 26: Factors that Would Encourage CFL Purchases (2008 to 2010) 2008 (#) 2009 (#) 2010 (#) Non- Total Non- Total Non- Total Participants Participants Participants Participants (unweighted) Participants (unweighted ) Participants (weigh...
AI summary Table 26 outlines factors that influenced the purchase of CFLs (Compact Fluorescent Lamps) between 2008 and 2010, highlighting factors such as discounts, energy savings, and product characteristics like brightness and lifespan.
Very Dissatisfied 2 3 3 Please note scale change: ‘not at all satisfied in 2008-2010 and ‘very dissatisfied’ in 2011 Table 28: Reasons for Dissatisfaction with CFLs (2011) 2011 Non- Reason for Dissatisfaction with CFLs Participants Partici...
AI summary The text presents a table detailing customer dissatisfaction with CFLs in 2011, highlighting reasons such as disliking the light, bulbs dimming, and lack of awareness about discounted bulbs. It also references an evaluation report on the Retail Markdown Program by Efficiency Nova Scotia Corporation.
an average unitary savings value based on the proportion of housing type in Nova Scotia’s residential market. Table 37: Unitary Savings Estimation for Programmable Thermostats Housing Type Calculation Parameters Duplex / Triplex / Single-D...
AI summary The text discusses the calculation of unitary savings values for programmable thermostats and CEE Tier 3 ENERGY STAR refrigerators in Nova Scotia. It provides estimates based on housing type proportions and energy savings data, which are used in the 2011 impact evaluation of the RMP.
1050. This value was provided by ENSC and corresponds to the line loss factor for residential customers. At the generator, the gross energy and demand savings correspond to 19.752 GWh and 1.987 MW. Ref.: 5725 50 Efficient Products – Retail...
AI summary The text provides a value for the line loss factor for residential customers, provided by ENSC, and mentions gross energy and demand savings at the generator level. It also references an evaluation report related to the Retail Markdown Program by Efficiency Nova Scotia Corporation.
ther. Table 44 presents the details of the calculation. Overall, the total net energy and demand savings amount to 12.490 GWh and 1.257 MW at the meter, and 13.802 GWh and 1.388 MW at the generator. Ref.: 5725 57 Efficient Products – Retai...
AI summary The document provides an evaluation of the Retail Markdown Program by Efficiency Nova Scotia Corporation in 2011, highlighting total net energy and demand savings at both the meter and generator levels.
ally adjusted based on the most recent evaluation results. 4. Refine and disseminate the marketing plans: Marketing plans, even if they are prepared in another department, should cover a whole year of activities and be included in the prog...
AI summary The text discusses the need to refine and disseminate marketing plans for the Retail Markdown Program, emphasizing the importance of including performance indicators and product specifications such as relative advantage, compatibility, complexity, trialability, and observability in marketing strategies to effectively influence consumer behavior.
On-Site Visits 15. Support independent stores with their promotional displays: Moreover, highly deficient promotional displays were found in a couple of stores, including one independent retailer. This issue was brought up by one of the re...
AI summary The document highlights issues with the Retail Markdown Program (RMP) such as inadequate promotional displays in smaller stores, poor visibility of discount signage, and ineffective marketing materials. These challenges hinder the participation of independent retailers and reduce the effectiveness of the program.
re precise quantification of spillover through market effects and could increase the number of products targeted by the assessment of this distortion effect. Ref.: 5725 65 Efficient Products – Retail Markdown Program Efficiency Nova Scotia...
AI summary This section discusses the demographics of participants and non-participants in the Retail Markdown Program, noting that most own their homes. It refers to a 2011 evaluation report by Efficiency Nova Scotia Corporation.
84% 86% 72% Rent 11 16 14 28 Don’t know/refused responses removed Table 47: Home Ownership Status – 2008 to 2010 2008 2009 2010 Non- Non- Non- Participants Participants Total Participants Participants Total Participants Participants Total...
AI summary The table shows the percentage of participants and non-participants who own or rent homes from 2008 to 2010. Most participants and non-participants live in single-family detached homes. The data includes percentages for each year and the total number of participants and non-participants.
8 4 17 13 The majority of participants (79%) and non-participants (79%) live in single family detached homes, which is similar to previous findings. Table 48: Type of Residence – 2011 Participants Non-Participants Total (Weighted) Census S...
AI summary The majority of both participants and non-participants (79%) reside in single-family detached homes, consistent with previous findings. The data is presented in Table 48, which compares residence types among participants, non-participants, and the general population.
Table 49: Type of Residence – 2008 to 2010 2008 2009 2010 Non- Total Non- Total Non- Total Participants Participants (Weighted) Participants Participants (Weighted) Participants Participants (Weighted) Sample 60 70 130 69 69 138 70 70 140...
AI summary The table provides data on the type of residence for participants from 2008 to 2010, showing the distribution of participants across different housing types such as single-family detached homes, semi-detached homes, townhouses, row houses, apartments, and mobile homes.
0 1 1 than five stories Tent 0 0 0 1 0 <1 2 1 1 home The majority of participants (78%) and non-participants (73%) live in homes with three or more bedrooms. Table 50: Number of Bedrooms – 2011 Non- Total Participants Participants (Weighte...
AI summary The text discusses the distribution of participants and non-participants in homes with three or more bedrooms, with 78% of participants and 73% of non-participants living in such homes. It references Table 50 from the 2011 evaluation report on the Retail Markdown Program by Efficiency Nova Scotia Corporation.
ion report) and we hope that they will contribute to improving program performance. If we need to clarify some of your answers, we might call you back. Your name Date Phone number E-mail Ref.: 5725 81 Efficient Products – Retail Markdown P...
AI summary This document is an interview guide used by Efficiency Nova Scotia Corporation for the Retail Markdown Program, formerly known as the Power Down program. It outlines the process for contacting and interviewing corporate retailers as part of the 2011 evaluation report.
Scale: c. The knowledge of consumers with regard to CFLs Scale: d. The variety of CFLs offered in your stores Scale: Ref.: 5725 87 Efficient Products – Retail Markdown Program Efficiency Nova Scotia Corporation 2011 Evaluation Report C7. W...
AI summary The document includes questions about the sales of Compact Fluorescent Lamps (CFLs) and ENERGY STAR refrigerators under the Retail Markdown Program, focusing on consumer knowledge, product variety, and sales projections during specific markdown periods.
On a scale from 1 to 10 (where 1 is very bad and 10 is excellent), what is your satisfaction level in regard to the preparation process to the Markdown promotion periods? Scale: S2a If your answer to S2 was equal to or less than 8, would y...
AI summary The text contains a series of survey questions about customer satisfaction with various aspects of a program, including preparation processes, marketing, program support, and program discounts. It also includes references to an evaluation report and a document number.
ied 98. (Don’t know) 99. (Refused) IC9. [IF IC8 = 4 OR 5] Why are you not satisfied with the CFL bulbs? [MULTIPLE MENTION, DON’T READ LIST] Light Quality 1. (Bulb is too bright) 2. (Bulb is not bright enough) 3. (Don’t like the overall qua...
AI summary The text outlines survey questions related to customer dissatisfaction with compact fluorescent light bulbs (CFLs), including issues with light quality, function, performance, and physical limitations. It also includes questions for non-participants regarding their experience with purchasing CFLs.
2011 Evaluation Report 7. Apartment or condo building that has five or more 96. Other [SPECIFY: ] 98. (Don’t know) 99. (Refused) D2. How many bedrooms are in your residence? _ [98=DK, 99=REF; Enter zero for a studio apartment with no bedro...
AI summary This section of the 2011 Evaluation Report contains survey questions related to household demographics, including residence type, ownership, bedroom count, electricity bill payment, household size, and education level of the head of household. It also includes a reference to an efficiency program by Efficiency Nova Scotia Corporation.
h of the following income categories best describes your total annual household income before taxes in 2010? Stop me when I reach the right category. [READ LIST; SELECT ONE RESPONSE] 1. Less than $15,000 2. $15,000 - $24,999 3. $25,000 - $...
AI summary The document contains a survey question regarding household income and an appendix detailing the 2011 Efficiency Nova Scotia Retail Markdown Program, including discounts on energy-efficient products such as CFLs, thermostats, and refrigerators.
d bills (64%). In addition to this, a variety of other reasons are offered by a minority of participants, including the fact that the other units in their building were included in the program (13%). Table 5: Reasons for Participating in t...
AI summary The text discusses reasons for participation in the LIR Program, with the majority of participants (64%) citing energy cost savings as the primary motivation. Other reasons include program availability, environmental concerns, and receiving free energy-efficient products.
of 1 or 2 to express their dissatisfaction (5% combined), while just under two in 10 offered a mid-range score of 3 (16%). Table 12: Overall Experience with the LIR program Level of Satisfaction 2011 Sample Size 69 Very satisfied – 5 55% 4...
AI summary The LIR program received high satisfaction ratings in 2011, with 55% of participants very satisfied and 23% satisfied. The primary reasons for satisfaction included lower energy bills, good service, and energy savings. These findings are based on a sample size of 69 participants.
Sample Size 4 Bill did not decrease 2 Other 2 Using a 5-point satisfaction scale, where 5 is “very satisfied” and 1 is “very dissatisfied,” participants were asked to rate various aspects of the program. Most aspects received high satisfac...
AI summary Participants in the LIR Program reported high satisfaction with the time required to complete work (87%) and the quality of work (84%). Satisfaction with energy-efficient products (69%) and communication (66%) was slightly lower but still positive. Only a small percentage expressed dissatisfaction with any aspect of the program.
ation, such as the power of lamps replaced, was also collected to validate the parameters used in the unitary savings calculations. 4.1.1 On-Site Visit Sampling and Protocol Sampling Methodology A total of 15 on-site visits were conducted...
AI summary The 2011 evaluation of ENSC’s Low Income Renter (LIR) program involved 15 on-site visits to validate product installations and unitary savings calculations. Sampling focused on Halifax and Dartmouth due to high installation rates, and product removal rates and reasons were documented.
report3 or on other reliable secondary sources of data. This document is a reliable secondary data source in which the assumptions used for savings calculations are well documented. 4.2.1 CFLs ENSC uses the same unitary savings value of 41...
AI summary ENSC uses a unitary savings value of 41 kWh for 13 W CFLs based on a 2009 evaluation, which considered their replacement of 60 W incandescent bulbs. This value was later revised by Econoler for two types of CFLs (13 W and 23 W), with separate savings values assigned for each.
0 0.153 0.304 – at Generator (GWh) Demand Savings Energy-to-demand ratio 4.46 4.46 4.46 4.46 4.46 4.46 4.46 4.46 4.46 4.46 Total Gross Demand 0.515 0.195 0.004 0.050 0.001 0.137 0.122 0 0.031 0.062 Savings – at Meter (MW) Line loss factor...
AI summary The document discusses the interactive effects of energy efficiency measures, specifically the replacement of lighting products with compact fluorescent lamps (CFLs) in the Low Income Renter (LIR) program. This change increases heating load in winter and decreases cooling load in summer due to the reduced heat output of CFLs.
4 Some educational material will be prepared for participating tenants to be Educational and training material given by the DA after installing the energy-efficient products. 5 The DA will install the products in Tracking data and activiti...
AI summary The document outlines a program involving the installation of energy-efficient products in tenants' apartments by a DA, with the goal of increasing energy savings and participant awareness. Educational materials will be provided, and data on installations will be tracked and reported to ENSC. The program also includes future evaluations and sustainability indicators.
y one in 10 respondents live in an apartment building with fewer than five stories (10%) or in detached, single-family houses (10%). Table 31: Type of Residence Residence 2011 Sample Size 70 Townhouse/duplex with shared adjacent walls 36%...
AI summary The text provides data on the types of residences and bedroom counts of participants in a survey. It indicates that 10% live in apartments with fewer than five stories or in detached homes, while one-third live in single or two-bedroom residences and half have three bedrooms.
lledDateJob.ProcessingDate]. Since these measures were installed, what changes, if any, have you noticed in your energy bills? Have ... READ STATEMENTS IN ORDER - RECORD ONE RESPONSE 1. Your bills gone down 2. Your bills gone up, or 3. Has...
AI summary This section of the document asks participants in the Low Income Renter Program about changes in their energy bills and comfort levels after energy efficiency measures were installed. It includes questions on perceived improvements in comfort, energy bill changes, and knowledge of energy efficiency.
[SPECIFY _]) 98. (Don’t know) 99. (Refused) R3. Do you have any recommendations that you think would help improve the program? PROBE: Anything else? 1. (Offer more products/measures to be installed) 2. (Offer more information on the produc...
AI summary The document contains survey responses and demographic questions from a program evaluation report, focusing on recommendations for improving the Efficient Products – Low Income Renter Program by Efficiency Nova Scotia Corporation in 2011. It includes responses on product offerings, communication, and work quality, along with demographic data on residence type and bedroom count.
4. (College certificate or diploma) 5. (University degree, certificate or diploma) 97. Other (SPECIFY: ) 98. (Don’t know) 99. (Refused) Ref.: 5725 65 Efficient Products – Low Income Renter Program Efficiency Nova Scotia Corporation 2011 Ev...
AI summary This document contains survey questions and an on-site visit protocol from the 2011 evaluation report of the Efficient Products – Low Income Renter Program by Efficiency Nova Scotia Corporation. The survey collects information on participants' education, income, and gender, while the protocol outlines general information for on-site visits.
Validation Date of installation: Number of units installed: Number of units removed after installation: Explanation (contact declaration): Source of energy for water heating: Ref.: 5725 69 Efficient Products – Low Income Renter Program Eff...
AI summary The document outlines validation forms and evaluation reports related to energy efficiency programs in Nova Scotia, including the Efficient Products – Low Income Renter Program and the Efficient Products – Multi-Unit Residential Renter Program, with data collection details and a 2011 evaluation report.
............. 37 Table 29: Comparison of Tracked and Evaluated Savings at the Generator ........................................ 38 LIST OF FIGURES Figure 1: Efficient Products – Multi-Unit Residential Renter Program Logic Model .............
AI summary This 2011 evaluation report assesses the Multi-Unit Residential Renter (MURR) program, which aimed to educate tenants on energy efficiency through events and direct installation of energy-efficient products in selected communities across Nova Scotia. The evaluation included interviews, site visits, and a survey of participants.
ton Regional Municipality (CBRM) and the Town of Antigonish were selected to hold events in common areas, during which tenants could be informed one-on-one and ask energy efficiency-related questions. The program also conducted direct inst...
AI summary The MURR program conducted direct installs of energy-efficient products in 853 households in 2011, achieving 0.651 GWh of net energy savings. Participant satisfaction was very high, with no reports of dissatisfaction. The program was delivered by Summerhill and targeted specific energy savings goals.
mitment and involvement required from the tenants. This would prevent losing tenants who would have showed up to the events but did not because the information was confusing. MURR-R2. Improve measure sustainability: The on-site visits reve...
AI summary The text discusses the importance of tenant engagement and information provision in energy efficiency programs for multi-unit renters. It highlights the need for continued outreach, improved product usage education, and program sustainability to ensure long-term energy savings and participant satisfaction.
d not have installed any energy-efficient products in the absence of the program. This result shows the need for increasing awareness for energy efficiency in this market. Ref.: 5725 ix Efficient Products – Multi-Unit Residential Renter Pr...
AI summary The Multi-Unit Residential Renter (MURR) program, launched by Efficiency Nova Scotia in 2011, aimed to educate tenants in multi-unit buildings about energy efficiency through events and product installations. The program included the installation of energy-efficient products and opportunities for tenants to retire old appliances.
raps. The program also provided tenants with the opportunity to retire and recycle their old dehumidifiers and room air conditioner units in exchange for a rebate coupon from a participating retailer. Buildings across the Halifax Regional...
AI summary The program targeted buildings in the Halifax Regional Municipality, CBRM, and Antigonish, offering tenants rebates for retiring old appliances and installing energy-efficient products. Summerhill Group was the delivery agent, and the program achieved electricity and demand savings. Two pilot projects were also conducted, using similar direct installation methods as the MURR program.
conducted periodically by ENSC. It would ensure that all data are correctly entered by the DA. With such a method, anomalies and missing values would be detected early on in the process. > Collect all necessary information for determining...
AI summary The document discusses the need for data validation and tracking sheets to ensure accurate eligibility determination for products installed under the Multi-Unit Residential Renter Program. It suggests separating tracking sheets into specific columns and adding fields to confirm product replacements are made only where applicable.
cerns regarding the opportunities for replacing remaining incandescent lamps with CFLs, the Evaluator finds the latter satisfactory based on the results from the tracking sheet and the on-site visits. To improve the program, the DA recomme...
AI summary The evaluation of the MURR program highlights the success of replacing incandescent lamps with CFLs and identifies areas for improvement, such as better defining program scope and improving marketing materials to avoid confusion among participants.
Refused 20 Don’t know 40 Multiple responses Ref.: 5725 11 Efficient Products – Multi-Unit Residential Renter Program Efficiency Nova Scotia Corporation 2011 Evaluation Report 3.6.2 Participant Barriers The participant survey did not establ...
AI summary The 2011 evaluation report on the Efficient Products – Multi-Unit Residential Renter Program found that only 7% of participants had concerns about the program, primarily related to cost or distrust. Additionally, 17% of respondents did not install some recommended energy-efficient products, believing they were not needed.
all. The five respondents who did not choose to install some products did so because they felt they did not need these products. Table 8: Recommended Products Not Installed Recommended Products Not Installed 2011 Sample Size 30 Yes 17% No...
AI summary The evaluation report discusses the MURR program, noting that 80% of respondents did not install recommended energy-efficient products, feeling they were not needed. Nearly all respondents (97%) recall a program representative discussing energy efficiency in their apartments as part of the program.
100% Low-flow showerheads 12 12 Faucet aerators 13 10 1 2 Ref.: 5725 13 Efficient Products – Multi-Unit Residential Renter Program Efficiency Nova Scotia Corporation 2011 Evaluation Report 3.6.4 Program Influence The most important factor...
AI summary The Efficient Products – Multi-Unit Residential Renter Program's influence was driven by factors such as free installation, advice from program advisors, and information from events. Previous experience had a lesser impact on the decision to install energy-efficient products.
rea of the building (mean score of 8.1). Previous experience was less important, with a mean score of 5.8. Table 11: Importance in Decision to Install Energy-Efficient Products Through the Program Importance in Decision to Install Energy-E...
AI summary The text discusses the importance of various factors in the decision to install energy-efficient products through a program, with free installation and program advisor information being highly valued. It also notes that 13% of respondents removed some products post-installation, though this appears to be isolated and not targeted at specific products.
dating the removal of the faucet aerators and the low-flow showerheads (see Section 4.2.14 for additional information). Table 12: Removal of Energy-Efficient Products Post-Program Products Removed 2011 Sample Size 30 Yes 13% No 87 Ref.: 57...
AI summary The document discusses the removal of energy-efficient products, such as faucet aerators and low-flow showerheads, after the program's implementation. It also highlights improvements in participants' interest and knowledge of energy efficiency following their involvement in the Multi-Unit Residential Renter Program.
NA Interest in energy efficiency 30 17% 33 37 3 7 3 Knowledge of energy efficiency 30 17% 30 30 17 3 3 Survey results also indicate that the MURR program has had an impact on the energy behaviour of participants. Indeed, three-quarters of...
AI summary Survey results show that the MURR program significantly influenced participants' energy behavior, with 76% reporting changes in energy use habits. Common changes included turning off lights (64%) and appliances (41%), with smaller percentages reducing water usage and adjusting thermostats.
othes 9 Set heating thermostat lower 5 Other 23 Ref.: 5725 15 Efficient Products – Multi-Unit Residential Renter Program Efficiency Nova Scotia Corporation 2011 Evaluation Report 3.6.7 Satisfaction with the Program Nearly all MURR program...
AI summary The 2011 Evaluation Report for the Efficient Products – Multi-Unit Residential Renter Program indicates that nearly all participants (96%) were satisfied with their overall experience, with no respondents expressing dissatisfaction.
h saving should be equal to 2.4 h/day. This, in turn, corresponds to the daily usage of interior fixtures estimated from the telephone survey conducted in 2010 under the Retail Markdown Program (RMP). This value was revised by Econoler for...
AI summary The document discusses the calculation of energy savings for CFLs under the Multi-Unit Residential Renter Program. It references a 2010 telephone survey and a 2011 study by the Ontario Power Authority to determine usage patterns and displaced wattage for different CFL models.
edco Homeowner pilot project was targeted at the residential sector. Econoler calculated an average unitary savings value based on the proportion of housing types in Nova Scotia’s residential market. Table 20: Unitary Savings Estimation fo...
AI summary The Nedco Homeowner pilot project targeted residential energy efficiency, with Econoler estimating average unitary savings based on housing types in Nova Scotia. Table 20 outlines savings from programmable thermostats across different housing types, including single-detached, duplex/triplex, and apartment units. The report also references Hydro-Québec's findings on energy savings from electronic thermostats.
Proportion 40.3% 15.7% 19.4% 24.6% Average Wattage 38.1 W 28 W 60 W 28 W Old Operating Time 9 h/day 14 h/day 6 h/day 11 h/day New Operating Time – with Timer 5 h/day 8 h/day 3 h/day 4 h/day Operating Season 12 months 12 months 8.5 months 8...
AI summary The text discusses energy savings from power bars with integrated timers installed through the MURR program, based on assumptions and on-site visits. It also mentions the MURR program's appliance retirement component, which targeted room air conditioners and dehumidifiers, and notes the installation rate and potential for product removal.
the installation rate calculated from the five on-site visits conducted under the framework of this evaluation. Table 24: Percentage of Products Installed and Installation Rate Percentage of Installation Tracking Sheet – On-Site Visits – R...
AI summary The evaluation found that 100% of CFLs, faucet aerators, and low-flow showerheads were installed, but only 40% of power bars with timers were used effectively. The low usage of the timer on power bars reduces energy savings, and the issue could be addressed by providing more information to participants on how to use the timer.
Power Hot Water 13 Watt 23 Watt CFL LED Programmable Electric Faucet Low-Flow Pipe Product Category CFLs CFLs Torchieres Nightlights Thermostats Kettles Aerators Showerheads Bars with Insulation Tank Timer Wraps Energy Savings Number of un...
AI summary The text presents a summary of energy-saving product installations across various categories, including CFLs, LED, programmable electric faucets, and low-flow aerators. It details the number of units installed through different initiatives, such as the MURR tracking sheet and the Nedco Homeowner pilot, and provides installation rates for each category.
.0% No electric heating with air conditioning 67% × 18% = 12.1% 3.6% No electric heating without air conditioning 67% × 82% = 54.9 % 0% Weighted Interactive Effects Factor - -18.5% 12 DOE-2 is a widely used and accepted software building e...
AI summary The document presents statistical data on residential heating and air conditioning usage in Nova Scotia, along with references to energy efficiency studies and software tools used for building energy analysis. It also cites an evaluation report on the Efficient Products – Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation in 2011.
imer installed through the program. Therefore, an installation rate of 100 percent was used. However, since a significant number of sites visited did not use the timer with their power bar, Econoler recommends increasing the number of on-s...
AI summary The document discusses the Efficient Products – Multi-Unit Residential Renter Program, focusing on the evaluation of educational materials for energy efficiency. It highlights the need for increased on-site visits due to low timer usage with power bars and outlines program theory and performance indicators.
he program. energy and its advantages. Analyzing the available educational material will allow an adequate selection for this category of customers. 2 This is a three-month pilot program in three Stating clearly the selection criteria for...
AI summary This document outlines a three-month pilot program in three municipalities aimed at promoting energy efficiency. It includes criteria for building selection, analysis of energy-efficient products, and the development of educational materials for landlords and tenants. The program will be implemented by a delivery agent, the Summerhill Group.
free of charge. 6 Program implementation will be done through Contract between ENSC and the Summerhill a delivery agent (Summerhill Group). Group. 7 Once the buildings are selected as well as the List of activities (educational, walk-throu...
AI summary The Efficient Products – Multi-Unit Residential Renter Program is implemented by a delivery agent, Summerhill Group, through a contract with ENSC. The program involves selecting buildings and products, followed by implementation activities such as educational sessions and product installations. Monthly reports are submitted for monitoring and evaluation, with the expected outcome being reduced utility bills.
n and control purposes. 9 The expected outcome is a reduction in the Tracking deemed savings associated with each bill for whomever is responsible. product. 10 In the medium term, one should expect an In future evaluations, persistence of...
AI summary The text discusses the expected outcomes of an energy efficiency program, focusing on reducing energy bills, increasing awareness, and addressing institutional barriers between landlords and tenants regarding energy use and product installation in multi-unit residential rental properties.
APHICS A demographic profile of program participants is derived from the following tables. All 30 respondents rent their apartment. Table 30: Home Ownership Own or Rent 2011 Sample Size 30 Rent 100% Own 0 Six in 10 respondents have two bed...
AI summary The text provides a demographic profile of program participants, highlighting that all 30 respondents rent their apartments, 60% have two bedrooms, 93% pay their electric bills, and only 7% do not. The data is presented in three tables.
30 Yes 93% No 7 Ref.: 5725 45 Efficient Products – Multi-Unit Residential Renter Program Efficiency Nova Scotia Corporation 2011 Evaluation Report Nearly all respondents occupy their home year round (97%). Table 33: Year-Round Residence Ye...
AI summary The 2011 Evaluation Report on the Efficient Products – Multi-Unit Residential Renter Program indicates that nearly all respondents live in their homes year-round, with a majority being single occupants. The report also highlights the age distribution of participants, with a significant portion being young adults.
3 Three in 10 respondents are aged 18 to 24 (30%), while just over two in 10 are 25 to 34 (23%). Table 35: Age Age 2011 Sample Size 30 18 to 24 30% 25 to 34 23 35 to 44 13 45 to 54 17 55 to 64 13 65 or over 3 Ref.: 5725 46 Efficient Produc...
AI summary The text provides demographic data on respondents, highlighting that 30% are aged 18 to 24 and 53% have a college or university degree. This data is presented in tables and relates to an evaluation report on an energy efficiency program.
3 Don’t know 13 Six in 10 respondents are male (60%), while four in 10 are female (40%). Table 38: Gender Gender 2011 Sample Size 30 Male 60% Female 40 Ref.: 5725 47 Efficient Products – Multi-Unit Residential Renter Program Efficiency Nov...
AI summary The text presents demographic data showing that 60% of respondents are male and 40% are female. It also includes an interview guide for evaluating the Efficient Products – Multi-Unit Residential Renter Program, focusing on selection criteria, program duration, delivery agents, and the number of buildings selected.
s for such a score? Reason(s): Q3 – Did you receive any complaint from participants in the program? Yes What was the complaint about? No Don’t Know Refused Not applicable Ref.: 5725 51 Efficient Products – Multi-Unit Residential Renter Pro...
AI summary This text is part of an evaluation report for the Efficient Products – Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation from 2011. It includes survey questions about participant satisfaction, complaints, and suggestions for improvement.
Efficiency Nova Scotia Corporation 2011 Evaluation Report Q8 – Last year, have you been interviewed by another evaluator about the same program? Yes No Not applicable Q8a – If you answered Yes to Q8, we would like your opinion on the frequ...
AI summary This document is part of a 2011 evaluation report on the Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation. It includes survey questions about program evaluation, market confusion, complaints, and barriers to implementation.
he energy efficiency of your house and to install CFL bulbs, power bars with timers, low flow showerheads or faucet aerators. Do you recall participating in this program? 1 Yes [CONTINUE] 2 No [PROMPT: “Are you sure? An event would have ta...
AI summary The text outlines a survey process for participants in the Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation, asking if they recall participating in the program and providing prompts for clarification if they do not remember.
TO THEM AND REPEAT INTRODUCTION] No [THANK & TERMINATE] 4. Refused [THANK AND TERMINATE] The survey will take about fifteen minutes. Is this a good time for you? [IF REFUSED, ASK “Can we schedule a more convenient time for you to conduct t...
AI summary This text outlines a survey process conducted by Efficiency Nova Scotia Corporation as part of the Multi-Unit Residential Renter Program. It includes verification steps for property ownership, recall of program visits, and confirmation of installed energy efficiency measures.
mation is correct and that the measure was installed? [1=YES, INSTALLED, 2=NO, NOT INSTALLED, 98=DON'T KNOW, 99=REFUSED]? NOTE FOR PROGRAMMER: DO NOT PUT THE NUMBER OF EACH MEASURE a) CFL bulbs (CFLs 13W – CFLs 23W) b) Low flow showerheads...
AI summary The text outlines a survey process for participants in the Multi-Unit Residential Program, asking about the installation of energy-efficient products and the reasons for participation, with a focus on energy cost savings and home evaluation.
S4) S3. [IF DISSATISFIED, S1 = 1 or 2] Were there any other reasons you were dissatisfied? [DO NOT READ. PROBE FOR SPECIFIC REASONS. ACCEPT MULTIPLE] [SAME LIST AS S2 ABOVE] S4. Now I’m going to ask you about your experience with specific...
AI summary The text contains survey questions related to customer satisfaction with the Multi-Unit Residential Program, focusing on aspects like energy evaluation, installed measures, and program representatives. It also includes questions about the program's impact on energy efficiency interest and knowledge. A reference to an evaluation report from Efficiency Nova Scotia Corporation in 2011 is included.
Efficiency Nova Scotia Corporation 2011 Evaluation Report SM2. [ASK IF V2= 1] Has the information you received from the energy evaluation changed your behavior in terms of how you use energy at home? 1. Yes 2. No 98. (Don’t know) 99. (Refu...
AI summary The document presents survey questions from Efficiency Nova Scotia Corporation's 2011 Evaluation Report, focusing on behavioral changes in energy use and barriers to action related to energy efficiency measures in multi-unit residential properties.
ough the Multi-Unit Residential Program that you chose not to install or implement in your house? 1. Yes 2. No 98. (Don’t know) 99. (Refused) Ref.: 5725 61 Efficient Products – Multi-Unit Residential Renter Program Efficiency Nova Scotia C...
AI summary The text outlines a survey related to the Efficient Products – Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation, focusing on why participants chose not to install energy efficiency measures and instructions for data collection and analysis.
SUBSEQUENT SEQUENCES. START SECOND/SUBSEQUENT SEQUENCES BY SAYING: “AND NEXT. In the absence of the Program, would you have . . . DO NOT ACCEPT A RANGE – POSE FR2M1 SEQUENCE IN ORDER/DO NOT RANDOMIZE FR2aM1 …installed the [MEASURE 1] that...
AI summary The text outlines a survey sequence for assessing the impact of the Multi-Unit Residential program on the installation of energy-efficient products, including follow-up questions about potential delays in installation without the program.
ipate in the Multi-Unit Residential Program, you had already made the decision to install [MEASURE 2]? 1. Yes 2. No 98. (Don’t know) 99. (Refused) [READ FIRST TIME THROUGH ONLY] Now I would like to ask you to consider what actions you woul...
AI summary The text contains survey questions related to customer participation in the Multi-Unit Residential Program and their likelihood of taking energy efficiency actions without the program. It also references an evaluation report on the Efficient Products – Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation from 2011.
Efficiency Nova Scotia Corporation 2011 Evaluation Report FR2ccM2. You indicated in your previous response that if the Multi-Unit Residential program had not been available there was an [FR2cM2] in 10 likelihood that you would have install...
AI summary The text discusses the Multi-Unit Residential program by Efficiency Nova Scotia Corporation, including questions about the timing of energy-efficient product installations and whether participants would have paid for the measures if they were not installed for free.
important”, please rate the importance of each of the following in your decision to implement the energy-efficient products you installed through the Program. DO NOT ACCEPT A RANGE Factor Responses (READ AND RANDOMIZE) a. The free installa...
AI summary The text asks participants to rate the importance of various factors in their decision to install energy-efficient products through the Program. It also inquires about additional energy-efficient measures or appliance retirements since participating in the Multi-Unit Residential Program.
d appliances on your own? 1. Yes 2. No [Go to D series] 98. (Don’t know/Don’t recall) [Go to D series] 99. (Refused) [Go to D series] Ref.: 5725 67 Efficient Products – Multi-Unit Residential Renter Program Efficiency Nova Scotia Corporati...
AI summary This text is part of a survey related to the Efficient Products – Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation. It asks participants whether they installed additional energy-efficient measures or retired old appliances after participating in the program and explores their use of other financing or rebate programs.
n or what appliances you have retired on your own after participating in the program. Did you install additional… POSE THE FOLLOWING IN ORDER – DO NOT RANDOMIZE SO4a. CFLs of any kind? 1. Yes 2. No 98. (Don’t know) SO4b. Faucet aerators? 1...
AI summary The text contains a series of survey questions from an evaluation report on the Efficient Products – Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation. The questions focus on appliance installations and retirements by participants in the program.
Efficiency Nova Scotia Corporation 2011 Evaluation Report SO5. [IF SO3 = 2 ‘NO’] How influential was your experience with the Multi-Unit Residential Program on your decision to implement these additional energy-efficient measures or retire...
AI summary The text contains survey questions from Efficiency Nova Scotia Corporation's 2011 Evaluation Report, focusing on the Multi-Unit Residential Program and demographic data collection. It includes questions about the influence of the program on energy-efficient measures and household demographics.
(Refused) D6. Including yourself, how many people live in this residence on a full-time basis? Number of people: [NOTE: DON’T ALLOW ZERO FOR A RESPONSE] Ref.: 5725 70 Efficient Products – Multi-Unit Residential Renter Program Efficiency No...
AI summary The text contains a series of survey questions related to household demographics, including number of residents, age group, education level, income, and gender, as part of an evaluation report for an energy efficiency program in multi-unit residential rental properties.
): W W W Number of units removed after installation: Explanation (contact declaration): Hours of use [hrs/day] (contact declaration): Ref.: 5725 72 Efficient Products – Multi-Unit Residential Renter Program Efficiency Nova Scotia Corporati...
AI summary The document provides data collection forms for efficiency programs, specifically focusing on the installation and performance of efficient products such as power bars with timers and low-flow showerheads under the Multi-Unit Residential Renter Program by Efficiency Nova Scotia Corporation in 2011.
EP-DI) program. The 2011 evaluation was based on in-depth interviews with the Program Manager and one delivery agent, on 15 on-site visits as well as on a telephone survey of 70 program participants. PROGRAM OVERVIEW The EP-DI program prov...
AI summary The EP-DI program provides free installation of energy-efficient products to businesses and multi-unit residential buildings, aiming to overcome barriers to adoption. Initially launched in 2008 for small businesses, it expanded to larger businesses and institutions by 2011 and introduced new products to meet energy-saving targets, including a pilot for LED PAR lamps.
hose were interested in having programmable thermostats installed. Moreover, one in five past participants was interested in replacing dimmable lamps. The eligible products in 2011 are the following: 1 13 Watt CFLs; 2 23 Watt CFLs; 3 LED e...
AI summary The Efficient Products – Direct Install Program, managed by Efficiency Nova Scotia Corporation (ENSC) and delivered by Summerhill Group, expanded in 2011 to include all businesses and new products. The program promotes energy-efficient products like programmable thermostats and occupancy sensors, with outreach through local business associations and a call centre.
0 <1 4 6 Don’t know 3 2 1 Multiple responses2 2 In assessing the source of program awareness, participants had historically been allowed to indicate only one response, representing the source of first contact with the program. In 2011, the...
AI summary The 2011 Evaluation Report for the Efficient Products – Direct Install Program highlights that the primary motivation for participation was saving on energy costs, with 57% citing it as their first motivation and 34% as a secondary motivation. Environmental concerns were also a factor, though less prominent than in previous years.
ting up the power bar with integrated timer and a lack of information about the program as a barrier to participation. Table 8: Barriers Faced During Program Participation Barriers Faced 2008 2009 2010 2011 Sample Size 70 70 77 70 No 86% 7...
AI summary The text discusses barriers to program participation, citing a lack of information and difficulty in setting up the power bar with an integrated timer. It also highlights positive energy attitudes among participants, with most emphasizing the importance of reducing energy usage and managing energy costs to their businesses.
heduling and timing of the installation (91%), their initial contact (91%) as well as the on-site lighting audit (85%). Table 13: Satisfaction with EP-DI Program 2008 2009 2010 2011 Satisfaction with Program n % n % n % n % Program overall...
AI summary The text presents survey data on customer satisfaction with the EP-DI program from 2008 to 2011, highlighting high satisfaction rates across various aspects such as installation, communication, and audit processes, with some decline noted in later years.
Products Removed 2008 2009 2010 2011 Sample Size 70 70 77 323 Did not remove any lighting 93% 88% 86% 63% Removed only CFLs 1 12 9% 38% Removed only LED exit lights 3 Removed some CFLs and some 1 <1 LEDs Don’t know 1 5 2008 2009 2010 2011...
AI summary The text presents data on the removal of lighting products from 2008 to 2011, including sample sizes and reasons for removal such as burned out bulbs, dimmer switch incompatibility, and energy savings. It highlights the prevalence of CFLs and LEDs being removed, with varying percentages across years.
5 3 Eight in 10 (81%) of 2011 respondents reported that their businesses were independent and not part of a larger company. Table 33: Type of Company Respondents Type of Company 2008 2009 2010 2011 Sample Size 70 70 77 70 Independent 69% 7...
AI summary The Direct Install Program (C&I) has undergone multiple name changes, including Small Business Energy Solution and Efficient Lighting Products Direct Install Program, raising questions about the reasons for these changes.
– If you answered Yes to Q8, we would like your opinion on the frequency of these evaluations. Too frequent Adequate No opinion Part II: Questions Specific to the Direct Install Program Q9- On a scale from 1 to 10 (where 1 is very bad and...
AI summary The text includes survey questions related to the Direct Install Program, focusing on participant experiences with program partners, lead generation, market confusion, program name changes, modifications, and complaints. It references an evaluation report from 2011.
-efficient products you installed through the Program. DO NOT ACCEPT A RANGE Factor (READ AND RANDOMIZE) (a) Performance of Measure _ Response _98 Don’t Know _99 a. Free [MEASURE 2] Refused b. Free Installation services _ Response _98 Don’...
AI summary This section of the evaluation report asks participants about additional energy-efficient measures installed after participation in the Direct Install Program. It includes questions about spillover effects and whether the organization installed additional measures on its own.
’, how satisfied are you with your experience of the following aspects of the Direct Install Program? [98 = Don’t know/Don’t recall] [RANDOMIZE A-H; THEN ASK I] DO NOT ACCEPT A RANGE a. Interaction and communication with contractors b. Ini...
AI summary The text includes survey questions about customer satisfaction with various aspects of the Direct Install Program, including interaction with contractors, installation process, and specific measures like lighting quality and function. It also asks for reasons for dissatisfaction with installed measures.
(Bulb is not bright enough) 3. (Don’t like the overall quality of the light) 4. (Don’t like the color of the light—it is too [SPECIFY: _]) Function/Performance 5. (Delay in light coming on) 6. (Interference with radio, TV, other electronic...
AI summary The text outlines reasons for dissatisfaction with the [MEASURE 2] installed by the Direct Install Program, including issues with bulb brightness, light quality, color, and performance. It also asks for feedback on overall satisfaction with the installed measure.
er) 96. (Other (Specify: _)) 98. (Don’t know/Don’t recall) 99. (Refused) B3. What was the SECOND most important barrier? (Do not read) 1. (Concern that actual bill savings would be less than estimated) 2. (Lack of information to make an in...
AI summary The text presents survey questions about barriers to energy efficiency programs and asks respondents to rate the importance of reducing energy usage and managing energy costs. It includes options for answering and a reference to an evaluation report.
’t recall] B5. On a scale of 1 to 5, where 1=‘not at all important’ and 5=‘very important’, how important is managing energy costs to your organization? [98 = Don’t know/Don’t recall] B6. Approximately, what percent of your annual operatin...
AI summary The text presents survey questions aimed at understanding the importance of energy costs to organizations, the percentage of annual operating budgets attributed to energy costs, and feedback on improving the Direct Install Program. It also asks about the potential benefit of a visual guide for program participation.
Not at all 96. (Depends on what the figure or illustration would have been) 97. (This kind of document already exists) 98. (Don’t know) 99. (Refused) Ref.: 5725 87 Efficient Products – Direct Install Program Efficiency Nova Scotia Corporat...
AI summary The text is a section from an evaluation report about the Efficient Products – Direct Install Program by Efficiency Nova Scotia Corporation, focusing on the hours of operation of a facility located at a service address. It asks respondents to provide operating hours for each day of the week and whether the business is closed for specific periods of the year.
6. 100 to 249 7. 250 or More 98. (Don’t know/Don’t recall) 99. (Refused) F4. Is your organization independent, or part of a larger organization or company? 1. Independent 2. Part of a larger organization or company 96. Other ( _) 98. (Don’...
AI summary This document outlines the on-site visit protocols for the Efficient Products – Direct Install Program by Efficiency Nova Scotia Corporation, including details on site observation, data collection, and follow-up information.
rmostat? Indicate the heating system number (based on the information collected in the heating system section): Locate the heating device and indicate its type (ex: baseboard, wall heater, etc.): Ref.: 5725 101 Efficient Products – Direct...
AI summary The document outlines forms and data collection procedures for efficiency programs, including thermostat usage, heating system details, and insulation information for hot water systems. It focuses on data gathering for the Direct Install Program by Efficiency Nova Scotia Corporation in 2011.
2009 2010 2011 Primary Secondary Primary Secondary Primary Secondary Reason Reasons Reason Reasons Reason Reasons Sample Size 15 15 50 41 31 30 Too expensive 33% 7% 46% 17% 61% 7% Didn’t have the financial 13 2 6 7 means Too busy 7 4 6 Did...
AI summary The text presents survey results from 2009 to 2011 regarding barriers to energy efficiency program participation. Key reasons cited include high costs, lack of financial means, perceived lack of need, and dissatisfaction with rebate sizes. These insights highlight challenges in encouraging program uptake.
y dissatisfied (n=4), expressed this opinion for the following reasons: they had not received their rebate yet, there was a lack of information or the equipment they had installed was not eligible. Ref.: 5725 28 EnerGuide for Existing Hous...
AI summary Respondents expressed dissatisfaction with the EnerGuide for Existing Houses Program due to not receiving their rebate and lack of information. However, overall satisfaction with the program's aspects like energy audits and advisor courtesy was extremely high.
reduced the annual savings of a residential solar DHW system in Toronto by 5.3 percent to obtain the unitary annual savings to be used for Nova Scotia; i.e., 1,622 kWh/year for each installed unit. 15 Daily Water Use Profile, Building Amer...
AI summary The document discusses the adjustment of annual savings for residential solar DHW systems in Nova Scotia based on Toronto data and outlines pilot project savings for the EnerGuide for Existing Houses Program, including various energy-efficient products installed.
he calculation details of the interactive effects. It reflects the proportion of residences in Nova Scotia that are mainly heated by electricity and those that have air conditioning units or systems. Table 31: Interactive Effects Factor fo...
AI summary The table calculates the interactive effects factor for CFLs and LED bulbs in Nova Scotia, considering different heating and air conditioning scenarios. It shows the percentage of residences in each category and the corresponding interactive effects factor, resulting in a weighted average of -43.8%.
s 3 and 4 is not clear. Both steps take place when the assessment after retrofit has been completed. These sections could be revised for better understanding. 15. Provide examples: In the “Enroll in the Program’’ section found on the websi...
AI summary The text highlights concerns regarding the clarity of steps in the EnerGuide for Existing Houses Program, the need for simplified rebate descriptions, and confusion around maximum rebate amounts. It suggests revisions to improve understanding and consistency between program materials.
fied with the program overall. What was the SINGLE most important reason you were not satisfied with the program overall? [PROBE FOR SPECIFIC REASON. ACCEPT ONE RESPONSE] DO NOT READ 1. (The first or final energy audit took too long) 2. (I...
AI summary The text outlines a survey conducted to assess customer satisfaction with the EnerGuide for Existing Houses Program, focusing on reasons for dissatisfaction and specific aspects of the program. It includes questions about the audit process, cost, rebate size, and evaluator experience.
and/or final energy audit that was done of your home. What was the SINGLE most important reason you were dissatisfied? [DO NOT READ. PROBE FOR SPECIFIC REASONS. ACCEPT ONE RESPONSE] 1. (The energy audit took too long) 2. (I did not agree w...
AI summary The text presents a survey questionnaire focused on customer dissatisfaction with home energy audits and recommended upgrades. It asks for the single most important reason for dissatisfaction and explores additional reasons if applicable. The questionnaire also verifies which energy upgrades were recommended for the home.
ates from other Efficiency Nova Scotia programs? 1. Yes [Go to NP1] 2. No 98. (Don’t know) [Go to NP1] 99. (Refused) [Go to NP1] [IF SO3 = 2] SO4. How influential was your experience with the Program on your decision to implement some or a...
AI summary The text presents a series of survey questions related to participation in an energy efficiency program, specifically the EnerGuide for Existing Houses program, and reasons for non-participation or non-installation of recommended upgrades. It includes response options and instructions for data collection.
. (Refused) D2. How many bedrooms are in your home? [98=DK; Enter zero for a studio apartment with no bedrooms] D5. Is your home occupied year round, or is it a seasonal home? 1. Year round residence 2. Seasonal / vacation home 96. (Other...
AI summary The text contains a series of survey questions related to household characteristics, including number of bedrooms, occupancy status, number of residents, age group, education level, and income category. These questions are part of the EnerGuide for Existing Houses Program evaluation report by Efficiency Nova Scotia Corporation in 2011.
tional comfort and help the environment. Communications should emphasize to customers the opportunities to save on energy bills since it is by far the main motivation for participating in the pilot. Table 6: Reasons for Participating 2011...
AI summary The document discusses customer motivations for participating in a pilot program, with saving on energy costs being the primary reason. Only a small percentage of participants expressed concerns about the efficiency of the new heating system.
unt (rebate)) 8. (There are too many verifications from Efficiency Nova Scotia) 96. (Other, [specify: _]) 98. (Don’t know) 99. (Refused) S3. [IF S1 = 1 or 2] Were there any other reasons you were dissatisfied? [PROBE FOR SPECIFIC REASONS....
AI summary The text contains survey questions related to customer satisfaction with the Fuel Substitution Program, including aspects like program application, communication with Efficiency Nova Scotia, rebate amounts, and installation of systems. It also includes a question about whether participants had already considered replacing their heating systems prior to the program.
Scotia Corporation 2011 Evaluation Report 1 PROGRAM DESCRIPTION 1.1 PROGRAM DESCRIPTION AND BACKGROUND The Low Income program is aimed at facilitating the implementation of cost-effective electrical-saving measures in residential low-incom...
AI summary The Low Income program, administered by ENSC, provides energy efficiency measures for low-income households in Nova Scotia. It includes two scopes of work, with funding sources varying based on heating type. Eligibility is determined by income and home ownership criteria, and delivery agents conduct energy audits and implement measures.
or the two E audits. Nevertheless, the Evaluator identified a number of opportunities for improving on-site visit effectiveness. In light of the on-site visit evaluation, the Evaluator recommends to: > Explain in detail the protocol to the...
AI summary The Evaluator identified opportunities to improve the effectiveness of on-site visits during energy audits. Recommendations include explaining the program protocol in detail to clients and spending more time explaining household energy use basics to enhance understanding and project success.
ighting (54%). Finally, 49 percent believe that the measures have reduced the noise level because of the replaced appliances. Table 10: Specific Impacts on Comfort Specific Impacts on Comfort 2009 2010 2011 Sample Size 55 62 70 Provided ev...
AI summary The text discusses survey results showing that 49% of respondents believe appliance replacements have reduced noise levels, and 70% noticed improved interest in energy efficiency. The data comes from a table tracking comfort improvements over time, including temperature control, drafts, and hot water longevity.
Savings Program- Flush- CFL LED Power per 13 Watt 23 Watt Specialty CFL Tor- mable Electric Product Category EnerGuide CFLs CFLs CFLs Mount Porch chieres Night- Thermos- Kettles Bars with CFLs Lights lights Timer Point tats Energy Savings...
AI summary The table presents energy savings data across various product categories, including the number of units from low-income tracking sheets and the first nation direct install pilot. It highlights the distribution of energy-saving devices such as CFLs, LED lights, and other efficient products.
Type of Home 2009 2010 2011 Sample size 55 62 70 Detached single-family home 82% 69% 71% Mobile home or house trailer 16 15 27 Townhouse or duplex which share adjacent walls 2 2 1 Apartment building that has fewer than five stories 6 Semi-...
AI summary The text presents data on the types of homes and number of bedrooms in different years (2009-2011), including sample sizes and percentages. It also includes information on the number of full-time inhabitants in these homes.
y satisfied 2. Satisfied 3. Neither satisfied or dissatisfied 4. Dissatisfied 5. Very Dissatisfied 98. (Don’t know) 99. (Refused) P8. [IF DISSATISFIED—P7= 4 or 5] You indicated that you were not satisfied with the program overall. What was...
AI summary The text outlines a survey structure to assess participant satisfaction with a program, including options for satisfaction levels and reasons for dissatisfaction. It focuses on gathering feedback on specific aspects of the Low Income Homeowners program.
99. (Refused) [SKIP TO SECTION SM] [IF YES TO VA2] VA3. Which measures did you choose to remove from your home? [READ, RECORD ALL THAT APPLY] LIST OF MEASURES ON RECORD 1. Air sealing or weather stripping 2. Programmable thermostats 3. Tan...
AI summary This section of the document asks participants in a program to indicate which energy efficiency measures they removed from their homes, listing various options such as air sealing, programmable thermostats, and CFL light bulbs. It also includes a reference to an evaluation report from Efficiency Nova Scotia Corporation in 2011.
3. Has there been no change in your bills VOLUNTEERED 4. It is too soon to tell) 98. (Don’t know) 99. (Refusal) Section IM - Impact of measures IM1. Please indicate how each of the following has changed since participating in the Low Incom...
AI summary The text discusses the impact of the Low Income Homeowners Program on participants' comfort, energy bills, and energy efficiency knowledge. It includes survey questions about changes in comfort levels and energy savings measures installed in homes.
he Performance Plus program. The 2011 evaluation was based on in-depth interviews with the Program Manager (PM) and 10 builders, two on-site visits, and a telephone survey of 70 program participants. PROGRAM OVERVIEW The Performance Plus p...
AI summary The Performance Plus program provides financial incentives to homeowners and builders to encourage energy efficiency in new residential constructions beyond building code requirements. It involves simulation tools, reports with recommendations, and a final inspection to assess efficiency and provide an EnerGuide rating.
and a blower door test are completed once the home is built to assess the home’s level of efficiency and to provide a final EnerGuide rating. The following measures were promoted through the program: > ENERGY STAR®-qualified ductless (“min...
AI summary The Performance Plus program, run by Efficiency Nova Scotia Corporation, achieved significant energy savings in 2011, with 701 participants and 2.45 GWh of net electricity savings. The program promotes energy-efficient measures such as heat pumps, water heating systems, and lighting.
net energy savings, the program generated 2.45 GWh in 2011, which represents an increase of approximately 360 percent in comparison to 2010 net savings (0.68 GWh). Homeowner and Builder Involvement Most homeowner participants personally to...
AI summary The Performance Plus program achieved significant net energy savings, increasing by 360% from 2010 to 2011. Homeowners and builders were both actively involved in the program, with homeowners showing high satisfaction levels and builders expressing strong support. Suggestions for improvement included more information on energy measures and increased advertising.
cotia Corporation 2011 Evaluation Report 1 PROGRAM DESCRIPTION 1.1 PROGRAM DESCRIPTION Efficiency Nova Scotia Corporation’s (ENSC) Performance Plus program is aimed at encouraging homeowners and builders across Nova Scotia (NS) to exceed t...
AI summary Efficiency Nova Scotia Corporation's Performance Plus program encourages homeowners and builders to exceed required building code energy efficiency standards in new homes. The program is funded by electricity ratepayers and the Province of Nova Scotia, with funds used to reduce electricity consumption and support all homes regardless of heating type.
received from electricity ratepayers go towards measures that reduce electricity consumption, whereas funds from the Province of Nova Scotia are directed to all homes regardless of their heating type. Three delivery agents (DAs), approved...
AI summary Funds from electricity ratepayers support energy efficiency measures, while provincial funds benefit all homes regardless of heating type. Nova Scotia’s Performance Plus program, managed by three delivery agents approved by Natural Resources Canada, requires registration, simulation using HOT2000, and achieving an EnerGuide rating of 83 or higher for rebate eligibility.
Efficiency Nova Scotia Corporation 2011 Evaluation Report Several types of incentives are provided through the program. As mentioned above, the builder or the homeowner needs to send a payment of $250 to have the initial evaluation of the...
AI summary The Efficiency Nova Scotia Corporation program offers various incentives for energy-efficient home improvements, including initial evaluations and rebates based on EnerGuide ratings. In 2011, the program had 701 participants and aimed for 2.60 GWh of electricity savings and 0.79 MW of demand savings.
s show a high level of involvement on the part of homeowners, although a non- negligible proportion of builders are involved in decision making showing the importance of builders as program partners. Table 5: Homeowner Involvement in Decis...
AI summary The text highlights that homeowners are highly involved in decision-making processes related to energy efficiency programs, with a significant portion of builders also participating. Most participants were involved in the initial planning and design stages, showing increased engagement compared to previous findings.
revious findings, while just over one in 10 were not involved or bought their home after it was completed (13%). Table 6: Stage of Owner Involvement in Home Energy Efficiency Decision When Owner Became Involved 2009 (#) 2010 (%) 2011 (%) S...
AI summary The table outlines the stage at which homeowners became involved in home energy efficiency decisions, showing that most became involved during the initial planning/design stage. The report discusses participation motivations and barriers in the Performance Plus Program.
pondents, one was not sure about the eligibility of his modular home, one was not familiar with the type of measures implemented and one thought the process would take too long or be too complicated. Table 8: Concerns with Program Prior to...
AI summary Respondents expressed concerns about program eligibility, understanding of measures, and process complexity. Program incentives were the most influential factor in decisions to build energy-efficient homes, followed by information provided, EnerGuide Label, and feedback from home plan reviews.
ng builders contacted during the in-depth interviews believed that improvements could be made on the first review of house plans and recommended that the results from this review be delivered faster.
AI summary Builders who participated in in-depth interviews suggested that improvements could be made in the initial review of house plans and emphasized the need for faster delivery of review results.
Table 12: Suggested Improvements to the Program Suggestions 2009 (#) 2010 (%) 2011 (%) Sample size 10 43 70 More marketing/advertising 1% 7% 7% Offer more information on the measures recommended 7 Make process simpler (consolidate rebate 3...
AI summary Table 12 outlines suggested improvements to a program over the years 2009 to 2011, highlighting areas such as increasing marketing, simplifying processes, offering more eligible measures, improving auditor quality, and enhancing communication with builders and customers.
reasing the number of interviews with participating builders in future evaluations to have a better chance of capturing potentially more significant market effects. Ref.: 5725 Performance Plus Program Efficiency Nova Scotia Corporation 201...
AI summary The document discusses the demographics of respondents in the Performance Plus Program evaluation, noting that most reside in detached single-family homes, with a smaller percentage in mobile homes or house trailers.
ority of respondents reside in detached single-family homes (87%), and a small number live in mobile homes or house trailers (6%). Table 22: Type of Residence Owners 2009 2010 2011 Sample Size 10 43 70 Detached single-family home 8 86% 87%...
AI summary The text discusses the distribution of residence types and bedroom counts among respondents, highlighting that most reside in detached single-family homes and that a majority of homes have three bedrooms.
3 Six in 10 homes have three bedrooms (63%) while three in 10 have four or more bedrooms (28%). Table 23: Number of Bedrooms Owners Number of Bedrooms in Home 2009 2010 2011 Sample Size 10 43 70 0 1 1% 2 16% 7 3 7 56 63 4 3 17 5+ 7 11 Ref....
AI summary The text provides statistics on the number of bedrooms in homes and the size of households, highlighting that six in 10 homes have three bedrooms and four in 10 households have two residents, with half having three or more residents.
Efficiency Nova Scotia Corporation 2011 Evaluation Report I2_1. Are you sure? This program provides rebates for implementing energy-efficient upgrades in newly constructed houses and residential buildings. Plans for the house are reviewed...
AI summary The text outlines a survey process related to the Performance Plus program, which provides rebates for energy-efficient upgrades in newly constructed residential buildings. It includes prompts for confirming participation and procedures for handling responses such as 'No,' 'Don’t know,' or 'Refused.'
CENTAGE OF ANSWER TO A1] A3. Has your firm ever participated in the Performance Plus program? Yes No Don't know Refused Ref.: 5725 Performance Plus Program Efficiency Nova Scotia Corporation 2011 Evaluation Report A4. For what reason(s) ha...
AI summary The document includes questions about participation in the Performance Plus program and the implementation of energy-efficient measures in new residential units by a firm. It also asks about reasons for non-participation and the measures taken.
2011 Evaluation Report M2. What energy-efficient measures has your firm implemented in those new residential units? M3. What percentage of these measures would you not have implemented if the program had not been implemented (point out pro...
AI summary This document is a questionnaire from the 2011 Evaluation Report on the Performance Plus Program by Efficiency Nova Scotia Corporation. It includes questions directed at participants regarding the implementation of energy-efficient measures in residential units and the influence of the Performance Plus program on building decisions.
ESTIONNAIRE Participant questionnaire Performance Plus Program October 14, 2011 Hello may I please speak with [INSERT NAME]? 1. Yes [GO TO INTRODUCTION] 2. No [SAY “Perhaps you can help me anyway.” GO TO INTRODUCTION] INTRODUCTION Hello, m...
AI summary This document is a participant questionnaire for the Performance Plus program, formerly known as 'EnerGuide for New Houses' or 'R2000', conducted by Efficiency Nova Scotia Corporation. The questionnaire aims to evaluate the program's performance based on participant feedback.
Recall V1. We understand you participated in the Performance Plus program for the house you built or are building at [ADDRESS FROM FILE]. Is that correct? 1. Yes [CONTINUE] 2. No [PROMPT: “Are you sure? This program provides rebates for in...
AI summary The text discusses the Performance Plus program by Efficiency Nova Scotia Corporation, which provides rebates for energy-efficient upgrades in newly constructed homes. It includes prompts to confirm participation in the program and instructions for handling responses.
uld know about having participated in the Performance Plus program?”] 1. Yes [ASK TO SPEAK TO THEM AND REPEAT INTRODUCTION] 2. No [THANK & TERMINATE] 99. Refused [THANK AND TERMINATE] [IF REFUSED, ASK “Can we schedule a more convenient tim...
AI summary The text outlines a survey related to the Performance Plus program conducted by Efficiency Nova Scotia Corporation in 2011. It includes questions about participation in the program, decision-making roles, and involvement in energy efficiency measures for homes.
ng statements would you say best describes when you became involved in the decisions about the energy efficiency of your home? Would you say… READ STATEMENTS IN ORDER – CODE ONE ONLY 1. You were involved from the initial planning and desig...
AI summary The text includes survey questions about homeowner involvement in energy efficiency decisions during home planning and learning about the Performance Plus program. It asks respondents to indicate when they became involved and how they learned about the program.
g part in the program? 1. Yes 2. No 98. (Don’t know) 99. (Refused) [IF P4 = 1] P5. What were those concerns? [DO NOT READ. ACCEPT ALL RESPONSES] 1. (That my “bottom line” would suffer/I wouldn’t recover the cost of installing energy effici...
AI summary The text includes survey questions about participation and satisfaction with the Performance Plus program, focusing on concerns about costs, effectiveness, and overall experience. It also references a report from Efficiency Nova Scotia Corporation on the 2011 evaluation of the program.
ed with the program overall. What was the SINGLE most important reason you were not satisfied with the program overall? [DO NOT READ. PROBE FOR SPECIFIC REASONS. ACCEPT ONE RESPONSE] 1. (The review of the plans took too long) 2. (Took too...
AI summary The text outlines a survey questioning participants about their satisfaction with the Performance Plus Program, focusing on reasons for dissatisfaction, such as delays in rebate processing, installation, and paperwork, as well as specific aspects like the first review of house plans and scheduling.
am, or a similar program either from _ Response _98 Don’t Know _99 Refused Efficiency Nova Scotia or Nova Scotia Power Section SO – Spillover – Homeowners SO1. Now I’d like you to think about the time since you participated in the Performa...
AI summary The text includes survey questions related to the Performance Plus Program by Efficiency Nova Scotia, asking participants about additional energy-efficient measures they implemented post-program and whether they benefited from other financing or rebates.
f you had not installed the energy efficiency measures, do you think the energy efficiency measures installed through the program have resulted in a significantly lower energy bills? 1. Yes 2. No 98. (Don’t know) 99. (Refused) Section RU -...
AI summary The text includes survey questions about the impact of energy efficiency measures on energy bills and homeowner receptivity to upgrades not covered by the Performance Plus Program. It also asks for recommendations to improve the program.
6. (Advertise the program more or in a better way) 7. (No recommendation) 96. (Other [SPECIFY _]) 97. (Don’t know) 98. (Refused) R2. Would a figure illustrating the various steps to follow in order to participate in the Performance Plus Pr...
AI summary The text includes survey questions related to program participation, specifically the Performance Plus Program, and demographic characteristics of home buyers. It focuses on gathering feedback on program advertising, participation facilitation, and home occupancy.
. (Refused) D2. How many bedrooms are in your home? [98=DK; Enter zero for a studio apartment with no bedrooms] D5. Is your home occupied year round, or is it a seasonal home? 1. Year round residence 2. Seasonal / vacation home 96. (Other...
AI summary The text includes survey questions about household characteristics, such as the number of bedrooms, occupancy status, number of residents, age group, and education level of the head of household, as well as income categories. These questions are part of a data collection process likely for program evaluation.
rogram, a small number of respondents would like more information or information sessions (14%), better marketing of the program (12%) or better communication between customers and program staff (9%). More specifically, analysis of respond...
AI summary Respondents suggest improving program awareness through better marketing, information sessions, and advertising on agricultural websites. They also recommend increasing interactions with businesses and improving communication with program staff. Some respondents noted difficulties in accessing program representatives and suggested electronic forms for easier participation.
ary savings for each type of ballasts were recalculated using the percentage of each type of lamps sold for 2011. The table below presents the revised unitary savings value for each type of ballasts. Table 7: HPT8 Ballast Savings for 2011...
AI summary The text discusses the recalculations of energy savings for different types of ballasts based on 2011 lamp sales data and provides product sales information for the UBER sub-program in 2011.
l or not-for-profit new constructions. 2 FRANKEL, Mark et al., “Core Performance Guide: Efficiency Nova Scotia Corporation Edition 1.00,” New Building Institute – Advanced Buildings Program, 2010. Ref.: 5725 3 Commercial & Industrial Custo...
AI summary The Commercial & Industrial Custom and New Construction (CINC) program offers different paths for incentives, including the New Construction Prescriptive Rebate path, which functions similarly to the BER program. ENSC facilitates the process for small construction projects under CINC while providing financial incentives through BER.
s, seven report participating in the Small Business Lighting Solutions program (now named Small Business Energy Solutions). Table 6: Participated in other Programs7 Participated in Other NSPI or ENSC Programs 2008 2009 2010 2011 Sample Siz...
AI summary The text discusses participation in the Small Business Energy Solutions program and the Commercial & Industrial Custom and New Construction Program, highlighting program awareness and participation rates over several years. It also outlines how participants learned about the C&IC program.
- Heavy equipment repair 1 Other 7 Four in 10 respondents work at organizations with 250 or more full time workers (41%), while two in 10 have between 100 and 249 full time workers (22%). Table 26: Full-time Equivalent Workers Full-time Eq...
AI summary The document discusses the distribution of full-time equivalent workers across different organization sizes and the types of companies participating in the Commercial & Industrial Custom and New Construction Program. It highlights that 41% of respondents work for organizations with 250 or more full-time workers, and 67% are independent organizations.
erson in your company or organization who is most knowledgeable about your experience with the Efficiency Nova Scotia’s Custom Program? 1. Yes (if YES go to P1) 2. No V4. We would like to talk to the person who is the most knowledgeable ab...
AI summary The text outlines procedures for identifying the most knowledgeable person in an organization regarding the Efficiency Nova Scotia’s Custom Program and includes a reference to a 2011 evaluation report on the Commercial & Industrial Custom and New Construction Program.
ic Ballast Fixture x Other (specify) non‐holiday weekdays only Cooling System 4 ENSC_C&IC_On‐Site Visits Protocol 111024.xlsx 2012‐02‐15 3 of 4 C&I Custom Retrofit Program Efficiency Nova Scotia Corporation On-Site Visit Protocol 6. Lighti...
AI summary The document outlines a protocol for on-site visits under the C&I Custom Retrofit Program, focusing on the assessment of lighting systems, including baseline and new installations, with specific attention to emergency lighting systems.
................................................... 3 Figure 2: Methodological Model .............................................................................................................. 4 Ref.: 5725 iv Small Business Energy Solut...
AI summary The 2011 evaluation of the Small Business Energy Solutions Program assessed its process and impact through interviews, on-site visits, and surveys. The program provides direct installation of energy-efficient lighting retrofits to small businesses and facilities.
valuation should be modified in the Demand Side Management Data System. Correcting these values will ensure that uniform wattage values are used for savings calculations. SBES-R2. Enhance marketing and advertising to increase program aware...
AI summary The text discusses the need to correct wattage values in the Demand Side Management Data System to ensure uniformity in savings calculations. It also highlights the need for improved marketing and advertising efforts for the SBES-R2 program to increase awareness and participation, particularly among landlords and property management companies in urban areas.
Scotia Power (NSPI) bill for up to a 24-month period at 0 percent interest. If participants do not use financing from NSPI, they pay their portion of the project cost before any materials are shipped. For the purposes of this program, “sma...
AI summary Nova Scotia Power offers a financing program for small businesses, allowing them to defer project costs for up to 24 months at 0% interest. The program defines small businesses based on electricity usage and expanded province-wide in 2010. Delivery agents manage the program, with changes made to allow them to select vendors for better prices and services.
ales and administration staff; qualified electrical/lighting auditing staff and qualified electricians. In 2011, the province was divided into six (6) designated areas, with a DA assigned to each one. The DAs are responsible for all aspect...
AI summary The Small Business Energy Solutions Program (SBES) aims to overcome barriers to energy efficiency in small businesses by promoting efficient lighting products and providing support for installations. The program's goals include improving lighting quality, increasing participation through access to resources, and achieving electricity and demand savings.
4.27 MW in 2011. The SBES program generated net electricity savings of 11.21 GWh in 2010, 4.70 GWh in 2009 and 1.52 GWh in 2008. Eligible Measures The promoted measures in 2011 were the following: > A variety of CFLs including hard glass,...
AI summary The Small Business Energy Solutions (SBES) program in 2011 promoted various energy-efficient lighting measures, including CFLs, LEDs, and lighting controls, and achieved electricity savings of 11.21 GWh in 2010. The document outlines the program's logic model and evaluation methodology.
artners interviewed (DAs and electricians), the transition of responsibilities from Nova Scotia Power (NSPI) to ENSC did not cause any confusion in the market, except for minor delays and adjustments. The partners state that the implementa...
AI summary Partners involved in the SBES program report a smooth transition from Nova Scotia Power to ENSC, with minor delays. They find the program easy to implement and appreciate recent changes, such as the new program name and material vendor flexibility. However, they recommend creating a mailing list and accepting faxed contracts to improve outreach and efficiency.
programs, three reported participating in one NSPI lighting program (without providing more detail as to the specific program). Table 5: Previous Program Participation Other Program Participation 2011 Sample Size 61 Yes 11% No 87% Don’t kn...
AI summary The document discusses the SBES program's participant awareness, noting that 51% learned about it through word of mouth, 34% through ENSC staff, and 30% through other or previous participants, indicating strong program satisfaction and momentum.
icator of program satisfaction and also suggests that the program has built momentum after the initial years of operation. Table 6: Source of Awareness of SBES Program
AI summary The text discusses the SBES program's growing momentum and satisfaction levels after its initial years of operation, with Table 6 highlighting the source of awareness for the program.
08. Improving existing lighting conditions was the second most frequently mentioned motivation, mentioned by three in 10 respondents as a primary (13%) or secondary (16%) motivation (Table 7). The program should continue to promote the fin...
AI summary Improving existing lighting conditions was the second most common motivation for participation, mentioned by 13% as a primary and 16% as a secondary motivation. The program should continue emphasizing the financial benefits of participating in the SBES program, as energy cost savings is the main reason for participation.
inancial benefit of participating in the SBES program since savings on energy cost is the main participation reason. Table 7: Reasons for Participating
AI summary The text discusses the financial benefit of participating in the SBES program, with energy cost savings being the primary reason for participation.
he most important barrier by three respondents, followed by a lack of contact with program representatives by two respondents. Table 8: Barriers to Program Participation Any Barriers 2008 2009 2010 2011 Sample Size 50 50 65 61 No 88% 90% 8...
AI summary The text discusses barriers to program participation, highlighting the most important barrier as identified by respondents. It also examines building ownership status and the need for owner permission, with a small percentage of renters reporting needing permission, though none found it a significant barrier.
respondents reported that reducing energy usage (95%) and managing energy costs (93%) were important for their businesses. Table 10: Importance of Energy Management Importance of Energy Management 2008 2009 2010 2011 Sample Size 50 50 65 6...
AI summary Respondents emphasized the importance of reducing energy usage and managing energy costs for their businesses. In 2011, 62% of respondents had previously purchased energy-efficient lighting products, with a notable increase in the adoption of CFLs, T8s/T5s retrofits, and LED Exit lights compared to 2010.
Satisfaction with SBES Program 2008 2009 2010 2011 Sample Size 50 50 65 61 Overall program 100% 94% 97% 87% Capabilities of installers or 96% contractors doing installation work Audit technician 93% 99% 90% 93% Rebate/Incentive amount 96%...
AI summary The text presents satisfaction survey results for the SBES Program from 2008 to 2011, including feedback on various aspects such as installer capabilities, audit quality, rebate amounts, and customer interactions. Satisfaction levels vary across different categories and years.
he change caused such drop in satisfaction; however, Econoler still recommends closely monitoring this program aspect. Table 15: Satisfaction with Lighting Equipment Satisfaction with Lighting Equipment 2008 2009 2010 2011 Sample Size 50 5...
AI summary The satisfaction levels with lighting equipment in the SBES program have fluctuated over the years, with energy savings showing a significant drop in satisfaction. Econoler recommends monitoring this aspect closely. Participants suggested improvements such as increasing advertising, providing more information, and improving interactions with program representatives.
he “Rise” project. The line loss factors were provided by Nova Scotia Power for each rate code. The total revised savings obtained for each category of measures implemented are presented in Table 20. The total gross energy savings for the...
AI summary The document discusses the 'Rise' project and provides line loss factors for each rate code, as well as the total revised savings from the SBES program, including gross energy and demand savings at both the meter and generator levels.
Business Type 2008 2009 2010 2011 Sample Size 50 50 65 61 Retail – other than mall 18% 18% 17% 15% Warehouse and storage 14 5 13 Enclosed mall or strip mall 2 2 2 10 Food service/Grocery 2 8 8 8 Service 14 24 31 8 Car dealership/repair 16...
AI summary The text presents a table showing the distribution of business types across different years from 2008 to 2011, with sample sizes and percentages for each category. It provides data on the number of businesses in various sectors such as retail, warehouse, food service, and others.
n Report Over eight out of 10 2011 respondents (84%) reported that their businesses were independent and not part of a larger company. Table 29: Type of Company Type of Company 2008 2009 2010 2011 Sample Size 50 49 62 61 Independent 84% 70...
AI summary The 2011 evaluation report for the Small Business Energy Solutions Program discusses survey data indicating that 84% of respondents were independent businesses, and 64% had only one business location in Nova Scotia. The report includes an interview guide for the program manager as part of the process evaluation.
e participant) to only one organization? Attachment A (Program Flow Chart) Q: You are using the term labor vendor instead of material vendor. Is it the same? If yes why do you call them differently? C: This flow chart is for the internal u...
AI summary The text discusses various attachments and comments related to the Small Business Energy Solutions (SBES) program, including requests for clarification on terminology, document formatting, and program evaluation methods. Comments focus on improving clarity, participant engagement, and the structure of evaluation tools.
DELIVERY AGENTS PROCESS EVALUATION QUESTIONNAIRE FOR ENSC ENERGY EFFICIENCY PROGRAM PARTNERS Program Name: Small Business Energy Solutions How to fill this form: This is a word document that integrates some form features. All you have to d...
AI summary The document is a process evaluation questionnaire for ENSC's Small Business Energy Solutions program, asking partners to provide information about their role, experience with the transition from Nova Scotia Power to ENSC, and the impact on their relationship with the Program Administrator.
TH ELECTRICIANS PROCESS EVALUATION QUESTIONNAIRE FOR ENSC ENERGY EFFICIENCY PROGRAM PARTNERS Program Name: Small Business Energy Solutions How to fill this form: This is a word document that integrates some form features. All you have to d...
AI summary This document is a process evaluation questionnaire for ENSC's Small Business Energy Solutions program, aimed at program partners. It includes questions about their role, duration of partnership, and the impact of the transition from Nova Scotia Power to ENSC on market perception and relationship with the Program Administrator.
t applicable It was the same Program Administrator I had to deal with a new PA The transition went smoothly The transition caused some delays or adjustments Other, please comment Q2 - On a scale from 1 to 10 (where 1 is very bad and 10 is...
AI summary The text is a survey questionnaire related to the Small Business Energy Solutions Program administered by Efficiency Nova Scotia Corporation. It asks participants about their experience with the Program Administrator, satisfaction levels, complaints received, and suggestions for improvement.
3 d. _ Program 4 P3. (REPEAT FOR EACH PROGRAM IDENTIFIED IN P2) In what year did your company or organization participate in [Program x]? ACCEPT MULTIPLE YEARS 1. Before 2000 2. 2000 3. 2001 4. 2002 5. 2003 6. 2004 7. 2005 8. 2006 9. 2007...
AI summary The text outlines a series of questions related to participation in the Small Business Energy Solutions Program, including the year of participation and how participants learned about the program. It also asks for the most important reason for participation.
Efficiency Nova Scotia Corporation 2011 Evaluation Report SPILLOVER [SP series] SP1. Now I'd like you to think of the time since you participated in the Small Business Energy Solutions Program. Has your company purchased and installed any...
AI summary The document is a 2011 evaluation report for the Small Business Energy Solutions Program, containing a series of survey questions aimed at assessing participants' actions post-program, including whether they installed additional energy-efficient lighting products and if they received or plan to receive financing or incentives from other Efficiency Nova Scotia programs.
what are the additional energy-efficient lighting products that you have installed on your own after participating in the Small Business Energy Solutions Program. Did you install… Ref.: 5725 76 Small Business Energy Solutions Program Effic...
AI summary The text is from an evaluation report on the Small Business Energy Solutions Program, asking participants about additional energy-efficient lighting products they installed after program participation. It includes a list of specific lighting products and options for respondents to indicate whether they installed them.
-D exit signs? 1. Yes 2. No 98. (Don’t know) SP4h. Other energy-efficient lighting products? 1. Yes 2. No 98. (Don’t know) SP5. [IF SP3 = 2 ‘NO’] Did your experience with the energy-efficient lighting products installed through the Small B...
AI summary The text includes survey questions related to the Small Business Energy Solutions Program, focusing on the use of energy-efficient lighting products and customer satisfaction with the program. It also references an evaluation report from Efficiency Nova Scotia Corporation from 2011.
2. No (Go to B7) 98. (Don’t know/Don’t recall) (Go to B7) 99. (Refused) (Go to B7) B5. What was the SINGLE most important barrier? (Do not read - one response) 1. (Concern that actual bill savings would be less than estimated) 2. (Lack of...
AI summary The text presents a survey form asking about the most important barriers to participation in the Small Business Energy Solutions Program by Efficiency Nova Scotia Corporation. It includes options such as concerns about bill savings, lack of information, and approval delays, and asks respondents to rate the importance of reducing energy usage on a scale of 1 to 5.
f 1 to 5, where 1=‘not at all important’ and 5=‘very important’, how important is reducing energy usage to your company or organization? [98 = Don’t know/Don’t recall, 99 = Refused] B8. On a scale of 1 to 5, where 1=‘not at all important’...
AI summary The text contains survey questions aimed at understanding the importance of energy usage reduction and cost management for businesses, as well as feedback on the Small Business Energy Solutions Program. It asks about the percentage of annual operating budgets attributed to energy costs and seeks suggestions for program improvements and the potential benefits of a participation flowchart.
Not at all 96. (Depends on what the figure or illustration would have been) 97. (This kind of document already exists) 98. (Don’t know) 99. (Refused) Ref.: 5725 81 Small Business Energy Solutions Program Efficiency Nova Scotia Corporation...
AI summary The text includes a series of responses to survey questions related to the Small Business Energy Solutions Program and Efficiency Nova Scotia Corporation. The questions pertain to building activity and the number of full-time equivalent workers at a facility, with multiple response options provided.
Other? 17. Vacant 98. (Don’t know) 99. (Refused) F3. Approximately how many full-time equivalent workers are employed at this facility? 1. Fewer than 5 2. 5 to 9 3. 10 to 19 4. 20 to 49 5. 50 to 99 6. 100 to 249 7. 250 or More 98. (Don’t k...
AI summary The text contains a series of survey questions related to workforce size, building operating hours, company structure, and number of business locations in Nova Scotia. These questions are part of an evaluation report for the Small Business Energy Solutions Program by Efficiency Nova Scotia Corporation.
) 98. (Don’t know) 99. (Refused) F6. How many business locations does your organization have in Nova Scotia? [RECORD A NUMBER 1-99; 998 = Don’t know, 999 = Refused] END. Those are all the questions I have for you. I thank you very much for...
AI summary The document contains a series of survey questions and an on-site visit protocol for the Small Business Energy Solutions Program by Efficiency Nova Scotia Corporation. It includes sections for gathering business location information and details about heating and cooling systems.
2 3 Heat source Heating system type Heating system efficiency or COP Cooling system: Please fill the table below for each cooling source at the site Cooling system 1 Cooling system Cooling system Cooling system 4 2 3 Cooling system type Co...
AI summary The document provides a template for reporting heating and cooling system details, including efficiency metrics and occupancy schedules, as part of an evaluation report for the Small Business Energy Solutions Program by Efficiency Nova Scotia Corporation.
Efficiency Nova Scotia Corporation 2011 Evaluation Report Schedule Lighting Monday Tuesday Wed. Thu. Fri. Sat. Sun. Holidays # schedule Operating hours (for example: 8:00 1 to 17:00) Hours per day Operating hours 2 Hours per day Operating...
AI summary This section of the 2011 Evaluation Report for the Small Business Energy Solutions Program includes a question about the use of new lighting installed through the program, asking respondents to select the statement that most accurately describes their company's or organization's usage.
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Table 7: Program Performance as Net Energy and Demand Savings at the Generator 2011 2012 DSM PROGRAM Energy GWh Demand MW Energy GWh Demand MW RESIDENTIAL ARet 7.175 1.144 6.795 0.999 Appliance Replacement 0.548 0.065 Instant Savings 13.80...
AI summary Table 7 presents program performance data for energy and demand savings from 2011 to 2012, including contributions from residential and BNI programs. The table includes specific programs like ARet, HEA, and BES, and highlights overall net energy and demand savings achieved by C&S.
b In 2012, NC was evaluated as a separate program. Before 2012, it was evaluated with Custom Retrofit. & lt;sup>c BER includes the mail-in rebate component and the instant rebate component (previously known as Smart Lighting Choices). d BE...
AI summary In 2012, Efficiency Nova Scotia Corporation (ENSC) restructured its Demand-Side Management (DSM) program portfolio, including the integration of pilot projects such as Fuel Substitution and MURB, and the rebranding of programs like EnerGuide for Existing Houses to HEA. The residential sector's contribution to energy savings increased, and new programs like RDI were introduced to expand coverage.
Table 16: Recommendations for Instant Savings No. Recommendations Instant-R2. Generate greater involvement from the retailers: The DA mentioned an important concern during the evaluation process. They spoke of the difficulty to involve ret...
AI summary The document highlights challenges in engaging retailers at both corporate and store levels in the Instant Savings program. It emphasizes the importance of retailer collaboration for the program's success and suggests continuing to strengthen relationships with corporate retailers and taking more concrete actions with store associates to promote the program effectively.
Table 17: Recommendations for Home Energy Assessment No. Recommendations HEA-R2. Consider the possibility of providing technical support for HOT2000: A great majority of the EAs reported a lack of collaboration and support from NRCan after...
AI summary The document highlights the need for technical support for the HOT2000 software used in home energy assessments. EAs report a lack of collaboration and support from NRCan after training, and the software has several deficiencies. Econoler recommends that ENSC analyze the possibility of training an employee or employing an external expert to provide HOT2000 expertise to EAs.
Table 18: Recommendations for Fuel Substitution No. Recommendations Fuel-R2. Consider reintroducing a rebate on high quality, high efficiency ductless mini split heat pumps: According to distributors, there is a need for ENSC to once again...
AI summary The document recommends reintroducing rebates for high-efficiency ductless mini-split heat pumps, emphasizing the need for ENSC to ensure only heat pumps meeting specific efficiency standards, such as Tier 2 ENERGY STAR ratings, are eligible for rebates to improve the quality of products in the residential market.
Table 19: Recommendations for Low Income Homeowner Service No. Recommendations LIHS-R1. Consider the possibility of providing technical support for HOT2000: A great majority of the EAs reported a lack of collaboration and support from NRCa...
AI summary The table outlines recommendations for improving Low Income Homeowner Service (LIHS), focusing on providing technical support for HOT2000 software and implementing a continuous simulation review process to improve the quality of EnerGuide ratings and address errors in data collection and building simulations.
Table 21: Recommendations for Residential Direct Install No. Recommendations RDI-R1. Fine-tune the program marketing approach: The evaluation results indicated that RDI promotional efforts did yield positive results. Nevertheless, accordin...
AI summary The evaluation of the Residential Direct Install program suggests that while promotional efforts yielded positive results, marketing challenges remain. Distributor Agents (DAs) identified marketing as a major barrier due to regional and demographic restrictions. ENSC is advised to continue consulting with DAs to refine the program's marketing approach.
4.1.8 Multi-Unit Residential Buildings The 2012 evaluation of MURB demonstrated that the transition from a pilot to a component of the Existing Houses program has been successful overall. The Evaluator found major improvements to the progr...
AI summary The 2012 evaluation of the Multi-Unit Residential Buildings (MURB) program showed significant improvements since 2011, including better tools, revised marketing strategies, and high installation rates. The program achieved 100% installation rates for CFLs and generated notable energy and demand savings. Econoler recommended continued improvements, particularly in recognizing building superintendents for their support.
Table 22: Recommendations for Multi-Unit Residential Buildings No. Recommendations MURB-R1. Analyze the possibility of rewarding building superintendents' support: The new marketing strategy, which involves direct collaboration with landlo...
AI summary The document recommends analyzing ways to reward building superintendents for their support in energy efficiency programs, continuing to provide information on energy efficiency to multi-unit renters, and collecting data on installed products per tenant unit for better planning and tenant engagement.
3.5.1 Program Awareness and Enrolment Survey respondents were asked how they became aware of the program. Results indicated that participants found out about ARet a number of different ways. Advertising from ENSC was the primary source of...
AI summary Survey results show that 41% of participants learned about the Appliance Retirement (ARET) program through ENSC advertising, with word of mouth being another common source (35%).
Table 6: Method of Enrolment in the Program Method of Enrolment 2011 2012 Sample Size 90 201 Over the phone 86% 73% Online 14% 23% Both 1% Don't know/Refused 2%
AI summary Table 6 outlines the method of enrolment in a program for the years 2011 and 2012, showing a decrease in phone enrolments and an increase in online enrolments over the period.
Table 13: Amount of Time Appliance was Plugged In 2011 2012 Time Plugged In Refrigerators Freezers (%) (%) Refrigerators (%) Freezers (%) Sample Size 26 39 37 80 All the time 62% 90% 54% 81% Most of the time 12% 3% 14% 4% Occasionally 19%...
AI summary Table 13 presents data on the amount of time appliances such as refrigerators and freezers were plugged in during 2011 and 2012, based on responses from participants in a program. The data includes percentages for different usage categories and sample sizes for each year.
Table 40: Type of Home Type of home 2011 2012 Sample Size 90 201 Single-family detached house 87% 87% Apartment building that has fewer than 5 stories 2% 3% Single-family attached house (townhouse, row house, or duplex) 1% 3% Semi-detached...
AI summary Table 40 presents data on the distribution of home types among respondents in 2011 and 2012, showing that the majority (87%) lived in single-family detached houses. The majority of respondents owned their homes (91%).
Table 46: Method of Electricity Bill Payment You Pay Electricity Bills 2011 2012 Sample Size 90 201 Yes 97% 94% No 2% 5% Don't know/Refused 1% The vast majority of respondents were in homes where they resided year-round (99%).
AI summary Table 46 shows that in 2011 and 2012, the majority of respondents (97% and 94% respectively) paid their electricity bills. A small percentage (2% and 5%) did not pay, and a minimal number (1%) were unsure or refused to answer. Most respondents lived in year-round homes.
Program Satisfaction [S Series] S1. Using a scale from 1 to 5 where 1 is "extremely dissatisfied" and 5 is "extremely satisfied" how would you rate your satisfaction with the program overall? [RECORD NUMBER, 98=Don't know, 99 Refused] [DO...
AI summary The text outlines a survey related to program satisfaction, specifically focusing on the Appliance Retirement Program. It includes questions on overall satisfaction, reasons for dissatisfaction, sign-up methods, and recommendations for improvement. The survey aims to gather feedback on program accessibility, eligibility, and customer experience.
Remaining Refrigerators (RRF Series) RRF1. How many refrigerators are currently in use in your home since you removed a refrigerator through the program? [RECORD NUMBER]_____ [98 Don't know, 99 Refused] [IF 0 GO TO FZ1 (Freezer Series)]. I...
AI summary The text outlines a survey question (RRF1) asking about the number of refrigerators currently in use in a home after removing one through a program. It also includes follow-up questions (RRF2a through RRF2c) to determine the age of each refrigerator, with options for different age ranges and provisions for 'Don't know' or 'Refused' responses.
Freezer [FZ Series] [IF V1 = 1 AND FZ > 0 OR IF V4>0 (had freezer removed) ASK FZ SERIES, OTHERWISE SKIP TO AC1 (Air conditioner unit Series)] [READ IF V1 = 1 AND FZ = 1 OR IF V4=1] Now, I'd like you to think about the stand-alone freezer...
AI summary This section of the document contains survey questions related to the removal of stand-alone freezers through a program. It asks about the usage, age, condition, and importance of the freezer in the household, as well as its location.
Air Conditioner Units [AC Series] [IF V1 = 1 AND AC > 0 OR IF V5>0 (had air conditioner unit removed) ASK AC SERIES, OTHERWISE SKIP TO SO SERIES [READ IF V1 = 1 AND AC = 1 OR IF V5=1] Now, I'd like you to think about the air conditioner un...
AI summary The text outlines a survey section focused on air conditioner units removed through a program, asking about usage frequency, age, working condition, and duration of non-use. It includes conditional logic for survey flow based on responses.
Factor (READ AND RANDOMIZE) Responses a. The $10 incentive provided by Efficiency Nova Scotia Response 98 Don't Know 99 Refused b. Information or advice received from the program Response 98 Don't Know 99 Refused c. Removal and recycling s...
AI summary The text discusses customer responses to an appliance retirement program, focusing on incentives and services provided. It asks respondents about their likelihood of participating in the program without the financial incentive, highlighting the role of monetary and non-monetary factors in program participation.
Demographics [D Series] These final questions are asked for statistical purposes only. The information collected is strictly confidential. - D1. What type of residence do you live in? [READ RESPONSES 1-7, THEN 96; SELECT ONE RESPONSE] - 1....
AI summary This section of the document collects demographic information about residents for statistical purposes. It asks respondents to identify the type of residence they live in, including options such as detached homes, apartments, and mobile homes.
Awareness and Marketing In order for the program to keep being successful in the years to come, program awareness constitutes an important aspect of the program strategy. Survey results showed that nearly six in ten CFL or LED buyers had h...
AI summary The Instant Savings program's success depends on effective awareness and marketing strategies. Surveys show high customer recognition of the program, with in-store promotions and customer engagement events contributing significantly. However, challenges remain, including difficulties in engaging store personnel and tight timelines for campaign preparation. Retailers also suggest expanding the range of eligible products to increase program impact.
1 COMPONENT DESCRIPTION Efficiency Nova Scotia Corporation (ENSC) Instant Savings offers customers instant discounts at the cash register at more than 200 participating retailers when purchasing eligible energy-efficient products. Instant...
AI summary Efficiency Nova Scotia Corporation's Instant Savings program provides customers with instant discounts on energy-efficient products at participating retailers. The program collaborates with a delivery agent and various retail chains, and it has undergone name changes over time, including 'Plug Into Savings' and 'Retail Markdown Program.'
Table 3: List of Discounts per Product STAR® Regular CFLs $3 on ENERGY Between $5–$7 on Power Bars with Integrated Timers (multipacks of 2 or more) ($7 in the spring and $5 in the fall) $4 on ENERGY STAR® Specialty CFLs (single or double p...
AI summary Table 3 outlines discounts for various energy-efficient products in 2012, including CFLs, LED lamps, and programmable thermostats. Many products had similar discounts as in 2011, but some additions and increases were made, such as higher discounts on LED lamps and the inclusion of load sensing power bars.
Employees' Knowledge of the Products and Program Overall, the salespeople were aware of the Instant Savings campaign, and of the fact that rebates applied to various products offered. However, as mentioned above, the rebates were not alway...
AI summary Salespeople were generally aware of the Instant Savings campaign and rebates for various products, but sometimes struggled to clearly identify rebate amounts for different products, such as the difference between rebates for regular and specialty CFLs.
Product Promotional Display Among the ten stores visited, four participated in the customer engagement event. Overall, the in-store events were quite successful, which increased exposure of the products covered by the program. Indeed, repr...
AI summary The in-store customer engagement events were successful in promoting ENSC programs, with representatives adequately informing clients about available products and rebates. However, not all representatives mentioned all ENSC programs, such as the Instant Savings campaign. Promotional tools were widely used, with rebates and displays concentrated in the lighting section.
3.5.1 Interview with Delivery Agent The program's DA was interviewed as part of the process evaluation of Instant Savings. The DA expressed a high level of satisfaction with the overall program and their relationship with ENSC's team. Neve...
AI summary The Delivery Agent (DA) expressed overall satisfaction with the Instant Savings program but highlighted challenges with retailer involvement, particularly at the corporate level, and the need for better communication and education regarding POP and in-store engagement. They also noted improvements in campaign timelines and recommended continuing marketing efforts and one-on-one consumer education.
nd dishwashers to the list of eligible products. Two retailers also suggested a greater focus on LED products going forward with the program. Moreover, many appliance retailers would like to see a change in the variety of energy-efficient...
AI summary Retailers expressed preferences for expanding energy-efficient appliance eligibility, particularly for LED products and a broader range of refrigerator and washer models. They emphasized the need for instant cash rebates over loyalty rewards and highlighted satisfaction with rebate processing, though they requested faster payments.
3.6.3 Program Influence Participants indicated that the discount was important in influencing their decision to install energyefficient products. This was more so the case for those who bought LEDs (mean score of 8.0) than for those who bo...
AI summary Participants emphasized the importance of discounts in influencing their decision to install energy-efficient products, particularly LEDs, which had a higher mean score (8.0) compared to CFLs (6.7), likely due to the higher price of LEDs and the greater discount available for them.
Table 15: Other Discounted Products Other Discounted Products 2012 Sample Size 31 Motion sensors 29% Programmable thermostats 29% Outdoor timers 26% Power bars or Smart strips 19% Hardwired dimmer switches 19% LED lamps and recessed downli...
AI summary Table 15 presents data on the distribution of other discounted products in 2012, including motion sensors, programmable thermostats, and LED lamps, among others. The data reflects responses from a sample size of 31, with percentages indicating the proportion of each product category.
In the table below, please check off the items which apply to your product. Product Purchase Situation Product to purchase: xxxxxxx Instant rebate received directly at the counter upon presentation of the product to purchase Instant rebate...
AI summary The text presents a table for checking off product purchase situations, including rebate receipt methods and problems encountered during purchase. It includes fields for instant rebates, coupon usage, and issues faced at the cash register.
In the store visited, the products eligible for rebates are easily identified. The products are located at eye level on the shelf. Yes No Indicate the percentage of available products that are eligible versus ineligible (i.e., Energy Star...
AI summary The text discusses the visibility and identification of rebate-eligible products in a store, focusing on their placement, labeling, and the ability of shoppers and salespersons to identify them.
2012 Evaluation Report How did you learn about the rebate? You saw the instant rebate coupon (Home Hardware – may be behind the counter). Yes No You saw promotional material announcing a rebate on certain products. Yes No Comments: Is the...
AI summary The 2012 Evaluation Report includes a table and comments section about customer awareness and in-store exposure of rebate promotional materials, specifically focusing on instant rebate coupons and product displays.
Do not ask the following questions directly to the representative. Simply show interest in the product/event. In-Store Event Section of the Store where the Event Takes Place Comments Location of the event (which section in the store). Is i...
AI summary This table outlines an in-store event related to energy efficiency programs, focusing on the location, information provided by representatives, and promotional materials used. It includes questions about product rebates, program details, and event visibility.
Table 37: Type of Home 2012 Type of Home Overall CFL Purchasers LED Purchasers Both CFL/ LED Purchasers Sample Size 164 96 61 7 Single-family detached house 77% 72% 84% 6 Semi-detached house 9% 9% 8% Apartment or condo building that has fe...
AI summary Table 37 provides data on the types of homes owned by participants in a study, with the majority being single-family detached houses. The table shows percentages of participants in different home categories, including single-family detached, semi-detached, apartments, townhouses, and mobile homes.
Table 39: Method of Electricity Bill Payment 2012 You Pay Electric Bills Overall CFL Purchasers LED Purchasers Both CFL/ LED Purchasers Sample Size 13 12 1 0 I pay the electricity bill 10 10 My landlord pays the electricity bill 2 1 1 'Oth...
AI summary Table 39 shows the method of electricity bill payment among respondents, with most paying their own bills. The sample size is small, and the data highlights that the majority of respondents are male. The table also indicates that a few respondents have landlords pay their bills.
Table 40: Gender 2012 Gender Overall CFL Purchasers LED Purchasers Both CFL/ LED Purchasers Sample Size 163 95 61 7 Male 66% 58% 77% 5 Female 34% 42% 23% 2
AI summary Table 40 presents gender distribution data among participants in a program, showing that males constituted a higher percentage of participants compared to females across different categories, including overall, CFL purchasers, LED purchasers, and both CFL/LED purchasers.
INTRODUCTION AND ELIGIBILITY Hello, my name is _____and I am with Corporate Research Associates, and we are performing the evaluation of the Instant Savings program provided by Efficiency Nova Scotia Corporation. We are gathering informati...
AI summary This section outlines the introduction and eligibility criteria for a customer survey conducted by Corporate Research Associates to evaluate the Instant Savings program provided by Efficiency Nova Scotia Corporation. The survey focuses on customers who purchased energy-efficient light bulbs (CFLs and LEDs) and includes questions about purchase details and willingness to participate.
Purchase (P Series) - P1. Are there any CFLs or LEDs currently installed in your home? [CODE ONE ONLY PROBE FOR DETAILS] - 1. Yes CFLs only - 2. Yes LEDs only - 3. Yes Both - 4. No - 98. (Don't Know) - 99. (Refused) - P2. How many [BASED O...
AI summary The text outlines a survey questionnaire related to the purchase of CFLs and LEDs, asking respondents about current installations and recent purchases, with specific instructions on how to record and follow up on responses.
EXECUTIVE SUMMARY This report presents the results of the 2012 process and impact evaluation of Home Energy Assessment (HEA), which is a component of the Existing Houses program. The 2012 evaluation was based on in-depth interviews with th...
AI summary The 2012 process and impact evaluation of the Home Energy Assessment (HEA) program, part of the Existing Houses program, involved interviews with key personnel, on-site visits, participant simulations, and a telephone survey to assess the program's effectiveness.
PROGRAM COMPONENT OVERVIEW HEA encourages homeowners in Nova Scotia to improve the energy efficiency (EE) and comfort of their home while reducing its environmental impact and the burden of high energy cost. HEA provides financial incentiv...
AI summary The Home Energy Assessment (HEA) program encourages homeowners in Nova Scotia to improve energy efficiency and reduce energy costs through financial incentives. The program includes pre- and post-retrofit assessments, and focuses on insulation measures. It was rebranded from EnerGuide for Existing Houses (EEH) in 2012. The program aimed to achieve net electricity savings of 4.20 GWh and demand savings of 1.3 MW for 2012.
ctiveness of optional upgrades. This EnerGuide rating along with the effectiveness of the proposed energy efficiency measures are calculated using a simulation tool developed by NRCan, namely HOT2000. The homeowner then has 12 months to co...
AI summary The Home Energy Assistance (HEA) program allows homeowners to upgrade their homes with energy efficiency measures, using a simulation tool from NRCan. Participants have 12 months to complete upgrades and undergo a post-retrofit assessment. Rebates are provided based on the completed upgrades, and participants may also qualify for ENSC's Residential Direct Install program. The program aimed for 4.2 GWh of electricity savings and 1.3 MW of demand savings in 2012.
representatives in person and energyefficiency contests they can enter. It encourages followers to access all the energy-efficiency services for which they are eligible. - > New Website: ENSC's new website will feature robust categorizatio...
AI summary This section discusses ENSC's marketing and outreach activities, including a new website with predictive features, email marketing strategies, and customer relationship management improvements. Additional efforts focus on promoting the Heat Energy Assistance program through various media and in-store initiatives.
Table 7: Concerns with Program Prior to Taking Part Participant Concerns 2011 2012 Sample Size 70 80 Yes 6% 8% No 94% 93% The concerns held by participants were varied. Participants were concerned that the improvements would cost a lot, th...
AI summary Participants expressed concerns about the cost of improvements, dissatisfaction with recommended measures, low rebate amounts, and perceived inefficiency of their homes prior to taking part in the program.
Table 11: Recommended and Implemented Measures 2011 2012 Measures Recom mended Imple mented Recom mended Imple mented Sample Size 70 70 80 80 Draft proofing n/a n/a 76% 45% Windows/Doors/Skylights n/a n/a 70% 30% Electric water heater tank...
AI summary Table 11 presents the recommended and implemented measures for energy efficiency programs from 2011 to 2012, including insulation, heat pumps, and water heating systems, with varying levels of implementation across different measures.
Those participants who implemented upgrades that were recommended generally involved a contractor when undertaking the upgrades. Approximately one half of participants hired a contractor to complete all of the upgrades (45%), while one thi...
AI summary The text discusses how participants who implemented recommended upgrades generally involved contractors, with 45% hiring contractors for all upgrades, 33% doing some work themselves and using contractors for others, and 22% doing all the work themselves.
3.7.5 Impact of Measures Participants were asked a series of questions regarding comfort, in order to assess the impact the program measures have had. Eight in ten participants noticed a change in the comfort level of their home (81%). Of...
AI summary Participants in the program reported that 81% noticed a change in home comfort, with 46% noting increased warmth and 37% observing reduced energy costs. Other improvements included more even temperatures, fewer drafts, and easier heating.
Four in ten participants (40%) indicated they would like more information when they receive the rebate or incentive cheque, while six in ten participants (60%) did not express the need for more information. When asked about the type of inf...
AI summary The survey found that 40% of participants wanted more information with their rebate or incentive cheques, with 50% of those wanting details on rebate measures and calculations, and 17% each interested in energy savings tips and other program information.
Table 20: Specific Information Would Like to See with Rebate/Incentive Cheque Specific Information 2012 Sample Size 24 More detail on what measures would get a rebate/Break down of the rebate calculation 50% More energy saving tips 17% Oth...
AI summary Table 20 outlines customer preferences regarding the information they would like to see with rebate or incentive cheques. The majority (50%) want more detail on rebate measures and calculations, while 17% prefer energy saving tips or information on other programs. A significant portion (17%) indicated they don't know.
- 5. Be consistent in program name formulation across all residential programs: ENSC increases focus on serving customers through a onewindow service approach and is therefore planning to market all residential activities as services inste...
AI summary ENSC is shifting its residential program naming strategy to a 'one-window service approach,' renaming programs like HEA, LIHS, and MURB as services. The Evaluator recommends consistent naming across all internal and external documents to avoid confusion and ensure clarity for participants.
ENERGY ADVISOR INTERVIEW GUIDE EFFICIENCY NOVA SCOTIA HEA PROGRAM September 28, 2012 INTRODUCTION Hello, my name is _______, from Econoler. I am calling on behalf of Efficiency Nova Scotia Corporation for the Home Energy Assessment program...
AI summary This document is an interview guide for the Efficiency Nova Scotia Home Energy Assessment (HEA) program from 2012. It outlines the purpose of the interview, confidentiality, and questions about the respondent's involvement and participation process in the program.
Table 28: Type of Residence Type of Residence 2011 2012 Sample Size 70 80 Single-family detached 94% 88% Semi-detached 3% 8% Mobile home or house trailer 3% Townhouse or duplex 1% Apartment with more than five stories 1% Row house Apartmen...
AI summary Table 28 provides data on the type of residence for participants in the study, showing a high percentage of single-family detached homes in both 2011 and 2012. The majority of participants lived in homes with at least three bedrooms.
INSTRUCTION QUESTION WORDING SHOULD BE ADAPTED ACCORDING TO TRACKING SHEET COLUMN "PROGRAM" - EGH=ENERGUIDE FOR EXISTING HOUSES PROGRAM - HEA=HOME ENERGY ASSESSEMENT SERVICE Hello may I please speak with [INSERT NAME]? - 1 Yes [GO TO INTRO...
AI summary The text outlines an instruction for handling customer inquiries, specifically regarding energy programs, and includes a script for engaging with a named individual. It references specific programs such as ENERGUIDE FOR EXISTING HOUSES and HOME ENERGY ASSESSEMENT SERVICE.
Satisfaction with [Service/Program] (S Series) - S1. Thinking of your OVERALL experience with the [Home Energy Assessment service/EnerGuide for Existing Houses Program] up to this point, including any services received or energy efficient...
AI summary The text outlines a survey designed to assess customer satisfaction with the Home Energy Assessment service or the EnerGuide for Existing Houses Program. It includes questions about overall satisfaction, reasons for dissatisfaction, and specific aspects of the service or program.
Reasons for Non-Participation [NP Series] [ASK IF VR2a=1 OR 3 OR IF VR2b=2] - NP1. You mentioned in a previous answer that there were some recommended upgrades that you decided not to install. What is the SINGLE most important reason you d...
AI summary The text outlines reasons for non-participation in a home energy program, focusing on the single most important reason participants decided not to install recommended upgrades. It includes options such as cost, financial means, and payback period, and allows for additional reasons to be specified.
Factor (READ AND RANDOMIZE) Responses a. The [service/program] incentive Response 98 Don't Know99 Refused b. Information or advice provided by the [service/program] Response 98 Don't Know99 Refused c. Information or advice from the energy...
AI summary The text presents a table with factors related to a service or program and responses indicating a lack of knowledge or refusal to answer. It also references the impact of measures on comfort level, though no details are provided.
98. (Don't know) 99. (Refused) R2. 1. 2. 98. 99. Are there any energy efficiency upgrades that were not covered by the [service/program] that you would like to have had covered through the [service/program]? (Yes) (No) (Don't know) (Refuse...
AI summary The text presents a survey with questions related to energy efficiency upgrades and customer experiences with rebate or incentive programs. It includes response options such as 'Don't know' and 'Refused' and outlines demographic questions for statistical purposes.
2.2.3 On-Site Visits In October and November 2012, eight on-site visits were conducted in households that participated in Fuel Substitution. They were conducted by Econoler's subcontractor, Equilibrium Engineering. These visits were used t...
AI summary In October and November 2012, eight on-site visits were conducted in households participating in Fuel Substitution to validate new equipment, collect data on previous heating systems, and assess energy usage. The methodology is detailed in the Impact Evaluation section and Appendix III.
Table 3: Sample Size and Sampling Error Survey Population Sample Size (n) Sampling Error at 90% Confidence Interval 2012 Participants 2821 75 ±8.2% 2011 Participants 2962 28 ±14.8% 2.2.5 Ductless Mini-Split Heat Pump Research
AI summary Table 3 provides sample size and sampling error for surveys conducted in 2011 and 2012. The data shows a decrease in sample size from 75 to 28, resulting in an increase in sampling error from ±8.2% to ±14.8%. The section also references research on ductless mini-split heat pumps.
ect was not approved or if the installation is not completed yet. As for the 2012 Rebates and 2012 Financing tabs, they contain information only for participants who have completed their installation. The 2012 Application tab lists both ap...
AI summary The 2012 Rebates and Application tabs contain data on completed installations and participant information. The Application tab includes most necessary details, though some fields like rate codes were missing. The Rebates tab tracks energy and demand savings using unitary savings values. ENSC has started collecting rate codes on a new form, and some technical details like energy sources and equipment models are available.
Table 6: Reasons for Participating 2011 2012 Reasons for Participating Most Important Motivation Second Most Important Motivation Most Important Motivation Second Most Important Motivation Sample Size 28 28 75 75 Save on energy costs/bills...
AI summary Table 6 shows that the primary motivation for participating in energy efficiency programs was saving on energy costs, with a significant majority of respondents in both 2011 and 2012 citing this as their main reason. Other factors like comfort and environmental benefits were less frequently mentioned. The table also highlights that participants often cited themselves as the most influential factor in their decision-making, followed by family and friends.
Table 7: Purchase Influencer Who Influenced Equipment Bought Through the Program 2012 Sample Size 75 Participant made decision 29% Co-worker, family, friend or word of mouth 20% The store where you purchased your new equipment 13% An Insta...
AI summary Table 7 presents data on who influenced participants' decisions to purchase equipment through a program in 2012. The majority of participants (29%) made the decision themselves, followed by influence from co-workers, family, friends, or word of mouth (20%). Other influences include the store (13%), an installer (7%), and online information (3%).
Table 8: Concerns with Program Prior to Taking Part Concerns with Program Prior to Taking Part 2011 2012 Sample Size 28 75 Yes 4% 11% No 96% 89% Of the eight respondents who had concerns, three felt they might not be eligible; a similar nu...
AI summary Table 8 shows that in 2011 and 2012, the majority of respondents did not have concerns about the program, with 96% and 89% respectively. Of the few who did, concerns included eligibility, cost, and perceived inefficiency of new heating systems.
Table 16: Application Process Program Application Process 2012 Sample Size 75 5 - Very easy 64% 4 27% 3 7% 2 1% 1 - Very difficult 1% Don't know removed from calculations \ \ Percentage of respondents who gave a rating of 5 or 4 on a scale...
AI summary Table 16 presents the application process for a program in 2012, with 75 respondents rating the ease of application. The majority (64%) found it 'very easy,' while only 1% found it 'very difficult.' The data reflects customer satisfaction with the process.
\ \ \ Question wording in 2011: The measure implemented in your home Those who found participation in the program difficult offered a number of reasons for this opinion. Two participants noted that the paperwork or the process was time-con...
AI summary Participants found the program difficult to navigate due to time-consuming paperwork, lack of awareness, installation issues, poor communication, and delays in receiving rebates.
Impact of the elimination of the ENSC rebate Distributors found sales of ductless mini-split heat pumps steady following the elimination of the rebate on this equipment. Several distributors noted that they saw a continued interest in duct...
AI summary The elimination of the ENSC rebate did not significantly impact the sales of ductless mini-split heat pumps, as distributors reported steady sales due to continued customer interest and the product's energy efficiency. Some distributors attributed this to ENSC's previous financial offerings and positive word of mouth, while others noted that the product's efficiency made it a standard choice in the market.
Reintegration of a ductless mini-split heat pump rebate into ENSC programs All distributors felt that ENSC should again include a rebate on ductless mini-split heat pumps within one of its residential programs. This opinion was largely due...
AI summary Distributors recommend reintegrating a rebate for ductless mini-split heat pumps into ENSC programs to ensure quality installations and prevent low-confidence in energy-efficient heating solutions. Concerns include low-quality products and improper installation by unlicensed contractors.
Recommendation Upon the review of existing programs that include a rebate on ductless mini-split heat pumps, the feedback from distributors in Nova Scotia and the results from the HEA participant survey, the Evaluator has the following rec...
AI summary The Evaluator recommends reintroducing a rebate for high-efficiency ductless mini-split heat pumps in Nova Scotia, based on distributor feedback and HEA survey results. Distributors believe a rebate would encourage the installation of quality heat pumps, and the program should only cover units with a Tier 2 ENERGY STAR rating to ensure higher efficiency and reduce free-ridership.
Table 21: Total Number of Units and Tracked Savings Used for On-Site Visit Sampling 14 Type of Equipment Installed Wood Stove Pellet Stove Wood Furnace or Boiler Central NG Heating System Gas DHW Heating System Gas Area Heaters Air Source...
AI summary Table 21 presents the total number of units installed and tracked savings for different types of heating equipment. Wood stoves and pellet stoves account for the majority of installations. The Evaluator planned eight on-site visits to verify at least one unit from other equipment types, despite their low installation numbers.
Validate tracking sheet information with participant: Category of System Installed From Tracking Sheet On-Site Validation Wood Stove Pellet Stove Wood Furnace or Boiler Central Natural Gas Natural Gas / Propane DHW Natural Gas / Propane Ar...
AI summary The text presents a table for validating tracking sheet information with participants, listing categories of installed systems such as wood stoves, pellet stoves, and heat pumps. The table includes columns for tracking sheet data and on-site validation.
APPENDIX IV – DEMOGRAPHICS The demographic profile of the program participants interviewed for the survey is presented in the following tables. The majority of respondents resided in a detached single-family home (91%). Nearly one-half of...
AI summary The demographic data shows that most respondents live in single-family homes, with a majority having two or more people in their households. The data includes details on home size and household composition.
Introduction Hello, my name is ____________________ from CRA (Corporate Research Associates). I am calling on behalf of the Fuel Substitution Program from Efficiency Nova Scotia Corporation (ENSC). We are calling customers who used the pro...
AI summary CRA is conducting a survey for the Fuel Substitution Program from Efficiency Nova Scotia Corporation (ENSC), targeting participants who replaced electric space heating with alternative heating sources in 2012. The survey aims to gather feedback to improve the program, with confidentiality assured.
FR2a. not use electricity? replaced or substituted your space heating or domestic hot water system with one that did Response 98 Don't Know 99 Refused FR2b. one that uses electricity? replaced or substituted your old space heating or domes...
AI summary The text presents a series of questions and responses related to the replacement or substitution of space heating and domestic hot water systems with ones that use electricity. The responses include categories such as 'Don't Know' and 'Refused', indicating participant non-response or refusal to answer.
Factor (READ AND RANDOMIZE) Responses – DO NOT ACCEPT A RANGE a. The program rebate Response 98 Don't Know 99 Refused b. Information on the program provided by a salesperson Response 98 Don't Know 99 Refused c. Program promotion on the Int...
AI summary The text presents a table with factors related to a program, including rebate information, program promotion, and previous experience, with response options for participants. The section is labeled 'Spillover [SP series]' and appears to be part of a survey or data collection effort.
Value of the program to customers [VP Series] VP1. Would you recommend the Fuel Substitution Program to a family member or friend? - 1. Yes
AI summary The document presents a question about recommending the Fuel Substitution Program to a family member or friend, with an option to answer 'Yes'. It is part of an evaluation of the program's value to customers.
[ASK ALL RESPONDENTS] These final questions are asked for statistical purposes only. The information collected is strictly confidential. - D1. What type of residence do you live in? [READ RESPONSES 1-5, then 96; SELECT ONE RESPONSE] - 1. D...
AI summary This section asks respondents to identify the type of residence they live in, with options including detached homes, semi-detached houses, mobile homes, townhouses, row houses, or other unspecified types. The question is part of a statistical survey and collects strictly confidential information.
1 COMPONENT DESCRIPTION Efficiency Nova Scotia Corporation's (ENSC) Low Income Homeowner Service (LIHS) aims to facilitate the implementation of cost-effective building enclosure measures in low-income, customer-owned households across Nov...
AI summary The Low Income Homeowner Service (LIHS) by Efficiency Nova Scotia Corporation provides free building enclosure upgrades to low-income homeowners. Measures include insulation, draft-proofing, and energy-efficient appliance replacements, funded by ratepayers or provincial funds. Participants may also qualify for the Residential Direct Install (RDI) program.
1 PROGRAM DESCRIPTION Efficiency Nova Scotia Corporation's (ENSC) Performance Plus' main objective is to encourage homeowners and builders across Nova Scotia to exceed the required building code for energy efficiency in new homes, in order...
AI summary Efficiency Nova Scotia Corporation's Performance Plus program encourages homeowners and builders to exceed building code energy efficiency standards in new homes. The program is funded by electricity ratepayers and the Province of Nova Scotia, with incentives based on achieving specific EnerGuide ratings. Registration is required within 30 days of obtaining a building permit, and final evaluation includes a blower door test and EnerGuide rating.
3.5.4 Opinion on Marketing Strategy The majority of the program partners expressed a very low level of satisfaction with respect to the promotional activities currently implemented, since they feel that the marketing is left up to them. Mo...
AI summary Program partners expressed low satisfaction with current promotional activities, emphasizing the need for improved marketing strategies. They suggested radio and newspaper campaigns to educate builders and the public about energy efficiency. There was a call for better dissemination of information on the HOT2000 model and Performance Plus, with a joint effort between ENSC and building offices recommended.
Table 10: Reasons for Participating - Homeowners 2011 2012 Reasons for Participating Most Important Motivation Second Most Important Motivation Most Important Motivation Second Most Important Motivation Sample Size 53 52 69 68 To have a ho...
AI summary This table presents data on the reasons homeowners participated in energy efficiency programs in 2011 and 2012, with energy cost savings and rebates being the most significant motivators.
3.6.4 Program Influence on Homeowners Given that the primary motivation for participation was to save money, it is not surprising that the program incentive was very important in participants' decisions to build or buy a house with a high...
AI summary The primary motivation for homeowners to participate in energy efficiency programs is cost savings, with program incentives being a significant factor. The EnerGuide label, expert advice, and feedback during home plan reviews were also important, while previous experience with ENSC programs had less influence.
Table 14: Impact of Measures on Comfort Level Measures Increased Home Comfort 2011 (%) 2012 (%) Sample Size 70 70 Yes 96% 94% No 1% 4% Don't know 3% 1%
AI summary Table 14 shows the impact of measures on home comfort levels in 2011 and 2012, with a high percentage of respondents indicating an increase in comfort. The sample size remained consistent at 70, and the percentage of 'No' responses increased slightly from 1% to 4%.
Table 15: Homeowner Satisfaction with Program Satisfaction with Program 2011 (%) 2012 (%) Sample Size 70 70 Program overall 91% 93% Sample Size 54 53 First review of house plans, overall 89% 74% Scheduling and timing of review 85% 75% Repo...
AI summary Table 15 presents homeowner satisfaction rates with a program across 2011 and 2012. Satisfaction levels vary across different aspects of the program, with overall satisfaction slightly increasing from 91% to 93%. Some areas, like recommendations for energy efficiency measures, show a decline in satisfaction over the same period.
Table 17: Reasons for Dissatisfaction with First Review of House Plans - Homeowners 2012 (#) Reasons Dissatisfied with First Review of House Plans Single Most Important Reason Other Reasons Sample Size 14 14 They made mistakes 3 – Poor com...
AI summary Table 17 summarizes reasons homeowners were dissatisfied with the first review of house plans, with the most common reasons being mistakes made, poor communication, and insufficient coverage of items in the review.
Table 27: Reasons for Participating - Builder 2012 (%) Reasons for Participating Most Important Motivation Second Most Important Motivation Sample Size 42 42 To get rebates for measures that we were already planning 38% 19% We were interes...
AI summary The table shows that the primary motivation for builders participating in energy efficiency programs is to receive rebates for measures they were already planning, followed by an interest in building more energy-efficient homes. Other motivations include cost savings for buyers, marketing appeal, and compliance with building codes.
Table 30: Satisfaction with Program - Builder Satisfaction with Program Sample Size 2012 Program overall 50 92% Process to receive rebate 47 77% Respondents giving a ratings of "Very satisfied" or "Satisfied" Don't know/Refused excluded fr...
AI summary Table 30 shows builder satisfaction with the program, with 92% satisfied overall and 77% satisfied with the rebate process. Dissatisfaction was cited due to lack of information, insufficient incentives, poor service, and delays in rebate processing and plan reviews.
3.7.7 Builder Recommendations for Improvements Suggestions to improve the program included speeding up the process to receive the rebates, offering more measures to be rebated, simplifying the process, increasing program marketing and adve...
AI summary The document outlines builder recommendations for improving the program, including speeding up rebate processes, offering more rebatable measures, simplifying procedures, enhancing marketing, and providing more information. A significant percentage of builders could not offer suggestions.
APPENDIX V – DEMOGRAPHICS The profile of the program participants interviewed for the survey is presented in the following tables. The majority of participants resided in single-family detached homes (81%), while a small number lived in mo...
AI summary The majority of program participants reside in single-family detached homes (81%), with smaller proportions living in mobile homes (9%), townhouses (4%), and semi-detached homes (4%).
Table 40: Type of Residence Owners Type of Residence 2011 (%) 2012 (%) Sample Size 70 70 Detached single-family home 87% 81% Mobile home or house trailer 6% 9% Townhouse or duplex 4% Semi-detached house 1% 4% Others 3% Don't know 3% 1% The...
AI summary Table 40 shows the distribution of residence types among participants in 2011 and 2012, with the majority living in detached single-family homes. The sample size was 70 in both years, and the majority of participants had households with 3 or more bedrooms.
Table 42: Number of Residents Number of Full-Time Residents Owners 2011 (%) 2012 (%) Sample size 70 70 1 9% 11% 2 43% 47% 3 23% 16% 4 23% 20% 5 1% 3% 6+ 1% 3% Don't know/Refused All the program participants resided in their home all year r...
AI summary Table 42 presents the distribution of full-time residents in program participant homes for 2011 and 2012, showing percentages for different numbers of residents. All participants resided in their homes year-round.
Table 43: Type of Home Type of Home Owners 2011 (%) 2012 (%) Sample Size 70 70 All year 99% 100% Seasonal/vacation home 1% Don't know/Refused One-third of the participants were under the age of 35 (34%). Three in ten were 55 years of age o...
AI summary Table 43 outlines the distribution of home types among participants, with the majority owning all-year homes. It also notes demographic information, indicating that 34% of participants were under 35 and 31% were 55 or older.
Table 45: Education Owners Education 2011 (%) 2012 (%) Sample Size 70 70 Less than high school graduation certificate 3% 4% High-school grad and/or some post-secondary 16% 11% Trades certificate or diploma 4% 6% College certificate or dipl...
AI summary Table 45 provides education statistics for program participants, showing a majority (49%) had a university certificate or diploma, with a slight increase from 2011 to 2012. Additionally, nearly half (53%) of participants had a household income of $80,000 or more.
Table 48: Full-Time Equivalent Workers 2012 Full-Time Employees Overall (%) Participating Builders (%) Non Participating Builders (#) Sample Size 57 50 7 Fewer than 5 25% 24% 2 5 to 9 28% 26% 3 10 to 19 26% 26% 2 20 to 49 16% 18% 50 to 99...
AI summary Table 48 presents data on the distribution of full-time equivalent workers across different employment size categories in 2012, including statistics for overall, participating builders, and non-participating builders.
Program Notoriety and Reasons for Participating – Homeowners (P Series) - P1. How did you learn about the Performance Plus program? [DO NOT READ. ACCEPT MULTIPLE] - 1. (Efficiency Nova Scotia bill insert) - 2. (Efficiency Nova Scotia's Web...
AI summary The document lists various ways homeowners learned about the Performance Plus program, including through Efficiency Nova Scotia's website, bill inserts, program delivery agents, and word of mouth.
[IF V3=1, CONTINUE OTHERWISE SKIP TO S1] - P2. Now I'm going to ask you to think back to when you decided to participate in the Performance Plus program. What was the SINGLE most important reason you were interested in participating in the...
AI summary The text presents a survey question from the Performance Plus program, asking participants about their primary motivation for joining. It lists several options, including saving on energy costs, getting expert advice, and helping the environment. A 2012 Evaluation Report is referenced but not discussed in detail.
9. (I am generally interested in energy efficiency and renewable energy) 10. (To get rebates (general)) 11. (Energy efficiency (general)) 12. (To get expert advice on what measures to implement/how to make home more energy efficient) 96. (...
AI summary The text includes survey questions related to energy efficiency programs, focusing on participant motivations, concerns, and experiences. It asks about reasons for participation, concerns about costs, and whether participants had any concerns before joining the program.
S4. Now I'm going to ask you about your experience with specific aspects of the Performance Plus Program. Using a scale from 1 to 5, where 1 means "very dissatisfied" and 5 means "very satisfied", please tell me how satisfied you are with...
AI summary The text presents a survey regarding the Performance Plus Program, asking participants to rate their satisfaction with various aspects of the program, including reviews, audits, scheduling, rebates, and information provided by Energy Advisors.
FR2b. with a high level of energy efficiency that has built or bought a standard house, with an EnerGuide rating under 83, instead of a house an EnerGuide rating of 83 or higher? Response 98 Don't Know 99 Refused FR2c. EnerGuide rating of...
AI summary The text includes survey questions related to energy efficiency, specifically focusing on EnerGuide ratings and the Performance Plus program. Respondents are asked about their likelihood of building or buying a house with a high level of energy efficiency and the timing of such decisions if the program had not been available.
Factor (READ AND RANDOMIZE) Responses a. The program incentive Response 98 Don't Know 99 Refused b. Expert advice provided by the auditor Response 98 Don't Know 99 Refused c. Feedback received from the review of home plans Response 98 Don'...
AI summary The text presents a table with factors related to responses regarding a program incentive, expert advice, feedback from home plan reviews, the EnerGuide Label, and previous experience with the Performance Plus program. The data includes responses such as 'Don't Know' and 'Refused'.
INTRODUCTION – PARTICIPANT BUILDERS Hello, my name is _________ and I am with CRA (Corporate Research Associates), and we are performing an evaluation of energy efficiency services provided by Efficiency Nova Scotia Corporation. Our record...
AI summary CRA is conducting an evaluation of Efficiency Nova Scotia Corporation's Performance Plus program, seeking input from participants regarding their experience and the residential new construction market. The survey is expected to take about fifteen minutes and is aimed at improving the program.
INTRODUCTION – NON PARTICIPANT BUILDERS Hello, my name is _________ and I am with CRA (Corporate Research Associates), and we are performing an evaluation of energy efficiency services provided by Efficiency Nova Scotia Corporation. We wou...
AI summary CRA is conducting an evaluation of Efficiency Nova Scotia Corporation's Performance Plus program, which incentivizes builders to construct more energy-efficient homes. The survey aims to gather insights from non-participant builders regarding the residential new construction market in Nova Scotia.
Verification and Recall (VRP Series) VRP1. Are you in the business of building and/or selling homes? - 5. Yes [CONTINUE] - 6. No [THANK & TERMINATE] - 98. (Don't know) [THANK & TERMINATE] - 99. (Refused) [THANK & TERMINATE] - VRP2. We unde...
AI summary This section of the document is part of a verification and recall process (VRP Series) that asks respondents if they are in the business of building or selling homes and whether they or someone from their firm participated in the Performance Plus program, which provides rebates for energy-efficient upgrades in newly constructed homes.
- 99. Refused [THANK AND TERMINATE] [IF REFUSED, ASK "Can we schedule a more convenient time for you to conduct this survey?"] [SCHEDULED, IF NECESSARY, FOR:] VRP3. Approximately how many new houses, including single units, semi-detached u...
AI summary This section of the regulatory proceeding document outlines a survey question regarding the number of new residential units completed by a firm in Nova Scotia in 2012, including single units, semi-detached units, and row houses, with specific instructions on how to count semi-detached units.
Market Effects – Non Participants (M Series) We will now talk about the houses you have built in 2012 without participating in the Performance Plus program. - M1. Before today, had you ever heard of the Performance Plus program from Effici...
AI summary The document explores the market effects of the Performance Plus program on non-participants, specifically asking about awareness, participation, and implementation of energy-efficient measures in houses built in 2012 in Nova Scotia.
Market Effects – Participants (MP Series) We will now talk about the houses you have built in 2012, but without participating in the Performance Plus program. - MP1. [DO NOT ASK IF DK/REFUSED IN VRP4 OR VR3] You told me that you or your fi...
AI summary The text discusses a question regarding the number of houses built in 2012 in Nova Scotia by a participant in the Performance Plus program and the number of houses built without participation in the program.
INSTRUCTION - READ: "Can you please tell me which answer(s) need(s) to be corrected between the number of new houses you or your firm have built so far in 2012 in Nova Scotia and the number of houses built in 2012 in Nova Scotia under the...
AI summary The text outlines a set of instructions for a regulatory proceeding, focusing on data collection related to the number of houses built in 2012 in Nova Scotia, specifically under the Performance Plus program. It includes prompts for correcting answers, entering percentages, and assessing the implementation of energy efficiency measures.
Program Notoriety and Reasons for Participating (P Series) - P1. How did you learn about the Performance Plus program? [DO NOT READ. ACCEPT MULTIPLE] - 18. (Efficiency Nova Scotia bill insert) - 19. (Efficiency Nova Scotia's Website) - 20....
AI summary The document lists various methods by which participants learned about the Performance Plus program, including bill inserts, websites, delivery agents, media, and word of mouth.
Value of the Program to Builders and Customers (VA Series) - VA1. Overall how would you rate the value of the Performance Plus program to your company? On a scale from one to five, where one is No VALUE and five is considerable VALUE, how...
AI summary The text presents two survey questions from the 'Value of the Program to Builders and Customers (VA Series)' regarding the Performance Plus program. Builders are asked to rate the program's value to their company and to their customers on a scale from one to five.
Recommendations for Program Improvements (R Series) - R1. Do you have any recommendations for improving the Performance Plus program? Probe: Anything else? Accept multiple responses. - 12. (Offer more measures eligible for rebates) [GO TO...
AI summary The document outlines recommendations for improving the Performance Plus program, including expanding eligible measures, improving communication, streamlining processes, and enhancing auditor availability. Respondents are also asked about additional energy efficiency upgrades not currently covered by the program.
Builders FR1. Without the program and its rebate, would you have built the same number of houses with the exact same level of efficiency? IF 1. Yes: Use FR1a IF 2 OR 9: FR1 = 0% FR1a. I just want to make sure I understand – If the program...
AI summary The text presents a series of questions to builders regarding the impact of a program offering rebates for constructing energy-efficient homes with an EnerGuide rating of 83 or higher. It asks whether the program influenced the number of houses built and their efficiency levels.
KEY FINDINGS The 2012 evaluation of RDI demonstrated that the program is well designed and revealed a significant level of participation, particularly considering that it is a new program. The program totalled 28,397 participants for the y...
AI summary The 2012 evaluation of the Residential Direct Install (RDI) program showed it is well designed and achieved significant participation with 28,397 participants and 37.043 GWh in energy savings for the year.
Satisfaction Satisfaction with the program was very high. Indeed, nearly all participants were satisfied with the program overall and its various aspects. As for the DAs, they indicated being satisfied with the overall program and especial...
AI summary Satisfaction with the program was very high, with nearly all participants expressing satisfaction. DAs were particularly satisfied with their relationship with ENSC staff and the other DA, despite challenges in ramping up to full capacity due to program complexity.
Program Influence and Impact While free installation of energy-efficient products is the main factor influencing the decision to install such products, it should be noted that information or advice provided by the program advisor during th...
AI summary The program's influence on energy-efficient product installation is primarily due to free installation, but information and advice from program advisors also play a significant role. Half of the households reported behavioral changes in energy use after receiving information during installation. The program should continue to provide educational support and improve communication.
various places in the present report, which are aimed at optimizing the program. Based on the evaluation results, the most important recommendations that Econoler has for this program are as follows: - RDI-R1. Fine-tune the program marketi...
AI summary The report outlines recommendations to optimize the Residential Direct Install (RDI) program, including fine-tuning marketing, continuing education on energy-efficient products, and improving the tracking sheet content. These recommendations are based on evaluations and feedback from DAs and participants.
2.2.1 Analyzing Existing Program Information Analyzing program documentation was the first task in the process evaluation for RDI. At this stage, all of the available program information was reviewed. The information used to conduct this a...
AI summary The first task in the process evaluation for the Residential Direct Install (RDI) program was analyzing program documentation. Information was obtained from the ENSC website, Program Manual, and Tracking Sheet.
3.1 OBJECTIVE AND APPROACH OF THE PROCESS EVALUATION RDI is a new component to the Existing Houses program launched in 2012. As RDI is being evaluated for the first time, the process evaluation focuses on assessing the effectiveness of the...
AI summary The process evaluation of the Residential Direct Install (RDI) component of the Existing Houses program, launched in 2012, assesses program design and delivery effectiveness. The evaluation includes an analysis of program documentation and interviews with the Program Manager, partners, and participants.
Table 4: Program Manual Content Program Manual Content - RDI 2012 Document revisions Program description (including nature or type of program) Program justification Program objectives Incentives Eligibility criteria Program partners and th...
AI summary Table 4 outlines the content of the Program Manual for the Residential Direct Install (RDI) program in 2012, listing various sections such as program description, incentives, eligibility criteria, and evaluation plans, with some sections marked as 'Not Applicable' or lacking information.
A small number of participants reported concerns about the program (n=13), giving various reasons for these concerns. Four participants mentioned that they were uncomfortable about letting strangers into their home or that it could be a sc...
AI summary A small number of participants (n=13) expressed concerns about a program, citing discomfort with strangers entering their homes, suspicion of scams, doubts about the program being free, and worries about health risks from the products offered.
Table 17: Recommendations for Improvements Participant Suggestions 2012 Sample Size 181 Better advertising/program awareness 13% Offer more products/measures to be installed 6% Offer more information on the products/measures installed 5% I...
AI summary Table 17 outlines participant suggestions for improving energy programs in 2012. The majority (67%) indicated no other recommendations, while others suggested better advertising, more products, improved communication, and compensation for larger projects.
The products mentioned by those who would have liked to see more products or measures installed through the program (n=5) include solar panels, heat pumps or geothermal, insulation and hot water tank wraps.
AI summary Five individuals expressed a desire for more products or measures to be installed through the program, including solar panels, heat pumps or geothermal systems, insulation, and hot water tank wraps.
Sampling Methodology A total of 100 on-site visits were conducted as part of the 2012 evaluation of ENSC's RDI program. The sampling was carried out in September 2012 based on the tracking sheet, which contained the list of participants an...
AI summary A sampling methodology was used in the 2012 evaluation of ENSC's RDI program, involving 100 on-site visits. The sampling focused on households with specific energy-efficient products installed and excluded pilot initiatives from earlier in the year. Key regions and multi-unit residential buildings were considered in the selection process.
Tracked Savings Pipe insulation is installed under RDI. For each unit of pipe insulated, ENSC uses a savings value of 74 kWh per year. This value comes from the 2009 impact evaluation report of the Low Income Homeowner program. The calcula...
AI summary Pipe insulation under the Residential Demand Installation program uses a savings value of 74 kWh per year per unit, derived from the 2009 impact evaluation of the Low Income Homeowner program, based on a 10-foot-long, 0.75-inch diameter pipe.
This Appendix presents all recommendations made by the Evaluator throughout the report as well as the sections where the recommendations originated. Sections Recommendations 2. Continue informing participants about energy-efficient product...
AI summary The Evaluator recommends continuing to provide participants with information and advice on energy-efficient products during installation, based on survey results showing that such information influenced decisions and encouraged energy-saving behaviors at home.
Table 39: Type of Home Type of home 2012 Sample Size 181 Single-family detached house 90% Semi-detached house 3% Townhouse or duplex which shares adjacent walls 2% Mobile home or house trailer 4% Don't know 1% Nearly all the participants o...
AI summary Table 39 shows that in 2012, 90% of participants lived in single-family detached homes, with the remaining 10% distributed across other home types, including semi-detached, townhouses, mobile homes, and unknown categories. Nearly all participants (99%) owned their homes.
Table 40: Home Ownership Home Ownership 2012 Sample Size 181 Own 99% Rent/lease 1% The majority of participants were in homes with three or more bedrooms (85%), while just over one in ten (14%) resided in a two-bedroom home.
AI summary Table 40 shows that in 2012, 99% of participants owned their homes, with only 1% renting or leasing. Most participants lived in homes with three or more bedrooms (85%), and 14% lived in two-bedroom homes.
INTRODUCTION V2. Hello, my name is and I am with CRA (Corporate Research Associates), and we are performing an evaluation of energy efficiency services provided by Efficiency Nova Scotia Corporation. Our records indicate that you or your h...
AI summary The text introduces a survey conducted by CRA (Corporate Research Associates) on behalf of Efficiency Nova Scotia Corporation to evaluate the Residential Direct Installation of Efficient Products (RDIEP) program. Participants are asked to provide feedback on their experience with the program, which involves the installation of energy-efficient products at no cost.
- 2. No, I don't remember the program / Don't know [PROMPT: "Are you sure? Someone would have come to your house and installed free energy-efficient products for you to save energy and money?" RECODE AS "YES" IF THE PROMPT WORKS; IF RESPON...
AI summary The text outlines a survey or interview process to determine if a respondent participated in the Efficiency Nova Scotia program, including prompts and follow-up questions based on their responses.
Verification and Recall [V Series] V3. I am going to read you a list of energy-efficient products that, according to our records, were installed in your house by the program: [READ WHAT IS ON RECORD (MEASURE≠0 IN THE DATABASE)]. For each o...
AI summary This section of the document outlines a verification and recall process for energy-efficient products installed in a respondent's home by a program. It asks the respondent to confirm if the listed products were installed and provides options for response.
99. (Refused) [GO TO P5] Do you still live in the same residence where these installations were made as part of the 1. 2. 98. 99. Yes [GO TO P2] [CONTINUE] (Don't Know) [ASK FOR THE PERSON WHO WOULD KNOW] (Refused) [THANK AND TERMINATE] [I...
AI summary The text is a portion of a survey related to a program, asking participants if they still live in the same residence where installations were made and how they found out about the program. It also asks for the most important reason they participated.
Satisfaction with the Program [S Series] - S1. Using a scale from 1 to 5, where 1 means "very dissatisfied" and 5 means "very satisfied", please tell me how satisfied you are with your OVERALL experience with the program. [97 = Not Applica...
AI summary The text presents a survey on program satisfaction, asking participants to rate their experience on a scale from 1 to 5. If they are dissatisfied, they are asked to provide specific reasons, including installation delays, unmet expectations, lack of energy savings, and dissatisfaction with installed products or installers.
Recommendations (R Series) - R1. Do you have any recommendations that you think would help improve the program? PROBE: Anything else? [DO NOT READ, ACCEPT MULTIPLE] - 1. (Offer more products/measures to be installed) - 2. (Offer more infor...
AI summary The document presents a series of recommendations aimed at improving an energy efficiency program. Respondents are asked to suggest ways to enhance the program, including offering more products, improving communication, and increasing work quality. If respondents select the option to offer more products, they are asked to specify which energy efficiency products they would like to have installed.
SELECTION METHOD FOR THE TWO MEASURES: - IF CFL ARE VERIFIED IN V3 AND V4, RESPONDENT WILL AUTOMATICALLY ANSWER ACCORDING TO CFL - THEN, CHOOSE ANOTHER MEASURE VERIFIED IN V3 AND V4 AT RANDOM, AMONG THE FOLLOWING: - o Low flow showerheads...
AI summary The document outlines a selection method for two measures in a survey, where respondents are automatically assigned based on CFL verification in V3 and V4. If CFL is not available, another verified measure is selected at random. LEDs are excluded from the free-ridership section. The survey includes questions about pre-program installation intentions and likelihood of taking actions without the program.
FR2aM1. installed the [MEASURE 1] that was installed through the Program? Response 98 Don't Know 99 Refused FR2cM1. installed the [MEASURE 1] that was installed through the Program but at a later date? Response 98 Don't Know 99 Refused IF...
AI summary The document includes survey questions related to the installation of energy-efficient measures through the Residential Direct Installation program. Respondents are asked whether they installed the measure through the program, if they would have installed it later without the program, and how many months later they would have done so.
FR2aM2. installed the [MEASURE 2] that was installed through the Program? Response 98 Don't Know 99 Refused FR2cM2. installed the [MEASURE 2] that was installed through the Program but at a later date? Response 98 Don't Know 99 Refused IF...
AI summary The document includes survey questions related to the installation of energy-efficient measures through the Residential Direct Installation program, asking respondents about the timing of installation and whether they would have installed the measures later if the program was not available.
Would it have been within . . . - 1. Less than 6 months? - 2. 6 months to less than 1 year later? - 3. 1 to less than 2 years later? - 4. 2 to less than 3 years later? - 5. 3 to less than 4 years later? - 6. 4 or more years later? - 7. (Ne...
AI summary The text presents a series of questions regarding the timing of energy efficiency measures and customer willingness to pay for them. It includes options for responses related to timeframes and payment intentions, indicating a focus on customer behavior and program participation in energy efficiency initiatives.
[ASK FR4 ONCE, NOT FOR EACH MEASURE VERIFIED IN V3-V4] FR4. Next, I'm going to ask you to rate the importance of factors that might have influenced your decision to install energy-efficient products through the Residential Direct Installat...
AI summary The text asks respondents to rate the importance of various factors influencing their decision to install energy-efficient products through the Residential Direct Installation program, using a scale from 0 to 10.
[ASK ALL RESPONDENTS] These final questions are asked for statistical purposes only. The information collected is strictly confidential. - D1. What type of residence do you live in? [READ RESPONSES 1-7, THEN 96; SELECT ONE RESPONSE] - 1. A...
AI summary The text presents a set of statistical questions aimed at collecting information about respondents' residences, including type of residence, number of bedrooms, ownership status, and who pays the electric bills. The information is collected for statistical purposes and is strictly confidential.
Common Areas Rental Units - > CFLs; > CFLs; - > LED exit signs; and > faucet aerators; - > hot water tank wraps. > low-flow showerheads; - > LED lamps; > LED nightlights; - > pipe insulation; and - > hot water tank wraps. In 2011, under th...
AI summary The Common Areas Rental Units program includes energy efficiency upgrades like LED lighting, faucet aerators, and hot water tank wraps. Funding for electricity-related upgrades comes from rate-payers, while other fuel-related upgrades are funded by the Province of Nova Scotia. Savings from these upgrades are tracked under the Commercial Direct Install targets and the Existing Houses program.
2.2.5 Participant Survey A telephone survey with a total of 37 landlords or property managers participating in the program was conducted by Econoler's subcontractor, Corporate Research Associates, Inc. (CRA), from its offices in Halifax. T...
AI summary A telephone survey conducted in October 2012 by CRA for the MURB program gathered feedback from 37 landlords and property managers on program awareness, motivations, concerns, satisfaction, and recommendations for improvement. The survey used CATI technology and lasted an average of 12 minutes.
Table 6: Characteristics of Participation Participation 2012 Sample Size 37 Did not have products installed in common area 76% Did have products installed in common area 24% Saving on energy and energy costs was mentioned as the single mos...
AI summary Table 6 outlines participation characteristics in the MURB program in 2012, including sample size and reasons for participation. Energy savings was the primary motivation, with other reasons including program cost, pre-existing upgrade plans, and curiosity about energy efficiency. A minority noted that building management made the decision to participate.
Table 7: Reasons for Participating in Program Reasons for Participating Single Most Important Reason Other Reasons Sample Size 37 37 To save on energy/To save on energy costs 65% 16% Building management made decision 16% 3% Program was fre...
AI summary Table 7 outlines the primary reasons respondents participated in an energy efficiency program. The most significant reason was saving on energy costs (65%), followed by building management decisions (16%) and program being free (5%). Other reasons included environmental concerns (11%) and planning for energy efficiency upgrades.
Table 9: Products Installed but Later Removed Products that were Removed 2012 Sample Size 9 Yes 1 No 8 Base: Respondents who had products installed in common areas of building Just fewer than one in ten participants noted that there were p...
AI summary Table 9 shows that only one out of nine participants had products installed through the program that were later removed. Three participants opted not to have recommended products installed, citing complexity and lack of need as reasons.
Those who were overall satisfied with MURB mentioned the following reasons for their satisfaction: satisfaction with the service (38%); lower energy bills (25%); saving energy (22%); satisfaction with the products and services offered thro...
AI summary Survey respondents satisfied with the Multi-Unit Retrofit Program (MURB) cited reasons such as satisfaction with service, lower energy bills, energy savings, and the free nature of the program. Other factors included positive relationships with evaluators and the information provided.
Table 15: Reasons for Satisfaction with Program Reasons for Satisfaction 2012 Sample Size 32 Good service 38% Lowered energy bill 25% Saves energy 22% Products/services offered through the program 16% Program was free 9% Liked the evaluato...
AI summary Table 15 outlines the reasons for satisfaction with a program among 32 respondents in 2012. The top reason was good service (38%), followed by lowered energy bills (25%) and energy savings (22%). Three of the four dissatisfied participants noted that installed products did not meet their needs.
Although the majority (59%) of the participants did not offer any recommendations for improvements, those who did offered various recommendations to improve MURB. Just over one in ten participants would like to see a wider variety of produ...
AI summary Most participants (59%) did not offer recommendations for improving the MURB program, but some suggested adding more product variety (14%), providing more product information (11%), improving scheduling and wait times (5%), and faster on-site service (3%). One respondent specifically mentioned toilets as an additional product.
Table 25: Unitary Savings Values by Length of Insulated Pipe Length of Insulated Pipe Unitary Savings Value 3 feet 38 kWh/year 6 feet 76 kWh/year 9 feet 114 kWh/year 12 feet 152 kWh/year 15 feet 190 kWh/year While 3 feet seems to be a comm...
AI summary Table 25 provides unitary savings values for insulated pipe lengths ranging from 3 to 15 feet. The text notes that 6 to 15 feet is typical for residential insulation, though 3 feet is common for purchase. Savings calculations assume installation downstream of the hot water tank, where heat loss is greatest.
Table 30: Interactive Effects Factor for Pipe Insulation and Hot Water Tank Wraps Parameters % of Residences24 Interactive Effects During Heating Period Interactive Effects During Cooling Period Electric heating with air conditioning 33% ×...
AI summary Table 30 presents the Interactive Effects Factor for Pipe Insulation and Hot Water Tank Wraps, showing the percentage of residences and effects during heating and cooling periods. The weighted interactive effects factor is -19.0% during the heating period and +3.1% during the cooling period.
Program Manual - 6. Document major changes in the Document Revision section: In the Document Revision section, it is advisable to give a brief description of the major changes incorporated into the new version of the program manual. For ex...
AI summary The Program Manual outlines best practices for updating and standardizing program documentation. It emphasizes documenting major changes in the Document Revision section and maintaining consistency in program naming across all residential services to avoid confusion and enhance clarity for participants.
Q4. The Multi-Unit Residential Building Program worked as a pilot last year. Has the transition to a full program been successful? Explain. Q5a. Regarding program on-course modifications (program delivery model, products installed, etc.),...
AI summary The document contains a series of questions related to the transition of the Multi-Unit Residential Building (MURB) Program from a pilot to a full program, including inquiries about program modifications, barriers to delivery, complaints received, and suggestions for improvement.
APPENDIX III – ON-SITE VISIT PROTOCOL 1 General Information Date of visit: Building ID Number: Building address: Tenant name: Apartment number: Telephone: Electricity Bills: Paid by the property owner: Paid by the tenant: 2 Product Ins...
AI summary This document outlines an on-site visit protocol for a building assessment, including general information about the visit and product installation details for lighting products. It provides a structured format for recording data such as building details, tenant information, electricity bill responsibilities, and specifics about lighting products installed.
declaration): For domestic hot water (DHW) related products (Based on on-site observation and contact Water Heating Type: ☐Electric ☐Non-Electric Tank Size (in gallons): Product Number in Tracking Sheet Number On-Site Explanation, If Diffe...
AI summary This document contains a declaration form related to domestic hot water (DHW) products, including water heating types, tank sizes, and product tracking details such as hot water tank wraps, pipe insulation, faucet aerators, and low flow showerheads. The form includes notes and locations for these items, though many fields remain blank.
FR4M1. If Efficiency Nova Scotia had not installed [CFLs AND/OR LED NIGHTLIGHTS] in your unit for free, what is the likelihood that you would have paid to install these products in your unit? Please answer on a scale of 0 to 10, with a 0 i...
AI summary The text presents a survey question regarding the likelihood of residents paying for energy-efficient lighting products if they had not been installed for free. It also includes a section about domestic hot water (DHW) related products and instructions for adapting survey questions based on installed products.
My first questions will be about the energy-efficient products related to domestic hot water heating, i.e. low-flow showerheads, faucet aerators, hot water tank wrap and/or pipe insulation that were installed in your unit through the progr...
AI summary The text contains interview questions aimed at understanding participants' behavior regarding the installation of energy-efficient domestic hot water heating products, specifically low-flow showerheads, faucet aerators, hot water tank wraps, and pipe insulation, in the context of the Multi-Unit Residential Buildings program.
Table 34: Number of Multi-Residential Buildings Owned Number of Multi-Residential Buildings Owned 2012 Sample Size 37 1 35% 2-3 22% 4 or more 19% Other 24% In most cases, the tenants were responsible for paying the electricity bills in the...
AI summary Table 34 presents data on the number of multi-residential buildings owned in 2012, with 35% owning one building, 22% owning 2-3 buildings, 19% owning 4 or more buildings, and 24% in the 'Other' category. In most cases, tenants were responsible for paying electricity bills.
Participant Survey ENSC – Multi-Unit Residential Building Program October 15, 2012 Could I speak with [INSERT NAME]? - 1. Yes [GO TO INTRODUCTION]
AI summary The document is a participant survey for the ENSC Multi-Unit Residential Building Program, dated October 15, 2012. It seeks to contact a participant named [INSERT NAME] and includes a question about whether they can be contacted for the survey.
- 2. No [SAY "Perhaps you can help me anyway." GO TO INTRODUCTION] [INTRODUCTION] Hello, my name is and I am with CRA (Corporate Research Associates), and we are performing an evaluation of energy efficiency services provided by Efficiency...
AI summary This text is an introduction to a survey conducted by CRA (Corporate Research Associates) evaluating the Multi-Unit Residential Program by Efficiency Nova Scotia Corporation. The survey aims to gather feedback from participants regarding their experience with the program, which provides energy conservation measures at no charge.
NOTE FOR PROGRAMMER: DO NOT PUT THE NUMBER OF EACH MEASURE - a) CFL bulbs - b) LED bulbs - c) LED Exit Signs - d) Pipe insulation/Tank wraps - V4. [FOR EACH OF V3a to V3d = NO and RECORD = YES] Are you sure? According to our records someon...
AI summary The text outlines a verification process for the installation of energy efficiency measures, such as CFL bulbs, LED bulbs, LED exit signs, and pipe insulation/tank wraps, asking if the installation was confirmed in the records.
SELECTION METHOD FOR THE TWO MEASURES: - IF CFL ARE VERIFIED IN V3 AND V4, RESPONDENT WILL AUTOMATICALLY ANSWER ACCORDING TO CFL - THEN, CHOOSE ANOTHER MEASURE VERIFIED IN V3 AND V4 AT RANDOM, AMONG THE FOLLOWING: - o LED bulbs - o LED Exi...
AI summary The text outlines a selection method for two measures (CFL and another verified in V3 and V4) used in a survey related to the Multi-Unit Residential Program. It includes response options for participants regarding their prior plans to install the selected measure and their likelihood of taking action without the program.
[IF ONLY ONE MEASURE VERIFIED IN V3-V4, SKIP TO FR4] The next questions will be about the [MEASURE 2] you had installed through the program. FR1M2. Did you have any specific plans to install [MEASURE 2] in the common area of your building...
AI summary The text outlines survey questions related to the installation of [MEASURE 2] in the common areas of a Multi-Unit Residential Building (MURB) through the Multi-Unit Residential Program. It asks whether the respondent had plans to install the measure prior to engaging with the program and explores alternative actions they might have taken without the program.
FR2aM2 installed the [MEASURE 2] that was installed through the Program? Response 98 Don't Know 99 Refused FR2bM2 installed standard equipment instead of energy-efficient [MEASURE 2]? Response 98 Don't Know 99 Refused FR2cM2 installed the...
AI summary The document contains a series of questions related to the installation of energy-efficient measures through a program, focusing on whether the Multi-Unit Residential program influenced the timing of installations. Respondents are asked to indicate if they would have installed the same measures at a later date if the program had not been available.
[ASK FR4 ONCE, NOT FOR EACH MEASURE VERIFIED IN V3-V4] FR4. Next, I'm going to ask you to rate the importance of the Program as well as other factors that might have influenced your decision to install energy efficient measures through the...
AI summary The text requests participants to rate the importance of the Multi-Unit Residential program and other factors influencing their decision to install energy-efficient measures using a scale from 0 to 10. The instruction emphasizes not providing a range and asking the question once, not for each measure verified in V3-V4.
EXECUTIVE SUMMARY This report presents the results of the 2012 impact evaluation of the electricity savings generated by Solar; Residential Solar and Commercial Solar being components of the Existing Houses and Prescriptive Rebate programs...
AI summary This report evaluates the 2012 electricity savings from Solar programs, including Residential Solar and Commercial Solar, which are part of the Existing Houses and Prescriptive Rebate programs. The evaluation was conducted through discussions with the Program Manager and five on-site visits.
1 COMPONENT DESCRIPTION Solar is aimed to encourage the adoption of solar thermal (water and air heating) installations in homes and businesses (Business, Non-profit and Institutional) across Nova Scotia. Solar heating systems convert the...
AI summary The Solar component of ENSC encourages the adoption of solar thermal systems for heating in residential and commercial settings. It offers rebates and financing options, with funding sourced from EDSM and the Province of Nova Scotia. The program has evolved over time, with changes in rebate structures and financing availability.
2.2.3 On-Site Visits In November 2012, five on-site visits were conducted in residential and commercial facilities where solar equipment had been installed. The visits were conducted by Econoler's subcontractor, Equilibrium Engineering. Th...
AI summary In November 2012, five on-site visits were conducted by Econoler's subcontractor, Equilibrium Engineering, to residential and commercial facilities with installed solar equipment to ensure proper installation and function. The methodology is detailed in the Impact Evaluation section and Appendix II.
3 TRACKING SHEET Econoler reviewed the content of ENSC's tracking sheet for Solar. The tracking sheet is clear and useful. It provides a quick way to monitor the status and achieved savings of all the projects, and only minor additions for...
AI summary Econoler reviewed ENSC's Solar tracking sheet and found it to be clear, useful, and well-structured, with minor additions needed for evaluation. The sheet includes tabs for pre-approval, rebate approval, and financing approval, and provides detailed information on projects, participants, and savings calculations.
On-Site Visit Protocols An on-site visit protocol listing the information to be collected for each site was developed for this program. For each site visited, the Evaluator ensured that the systems were installed correctly and functioning...
AI summary An on-site visit protocol was developed to collect information for each site visited, ensuring systems were installed correctly and functioning properly. The type and characteristics of the solar system and heat source were also collected.
3. Project information Solar system From tracking sheet Contact declaration Date of installation: N/A Validate that the solar system is operational: N/A Energy source for the existing DHW heating system (electric, natural gas, etc.): Energ...
AI summary This section outlines a table for collecting project information related to solar systems, including details such as installation date, energy sources, system type, and operational status. The table includes fields for validation and notes but contains minimal filled-in data.
1 PROGRAM DESCRIPTION Business Energy Rebates (BER) provides financial incentives in the form of prescriptive rebates to business, non-profit and institutional (BNI) clients to encourage the reduction of electrical energy consumption and d...
AI summary The Business Energy Rebates (BER) program provides prescriptive rebates to BNI clients in Nova Scotia to reduce energy consumption. Launched in 2010, it includes categories like HVAC and lighting, with eligible measures based on industry standards. In 2012, the program expanded to include commercial kitchen and agricultural equipment, aiming for 14.9 GWh electricity savings.
, the name of each distributor is registered once in the column where their product codes are listed. This way of inputting data makes it difficult to calculate sales and savings for each distributor. Technical data on products are sometim...
AI summary The document highlights issues with the format and content of monthly reporting sheets used for tracking instant rebate programs. It notes that distributor product codes are not systematically categorized, making it difficult to analyze sales and savings data. The Evaluator recommends consolidating information and improving the reporting sheets for better data tracking.
Table 5: Distributors' Satisfaction with Program Aspect of Program Mean (/10) Sample Size 10 Mean (1="Not at all Satisfied", 10="Very Satisfied") Program overall 8.3 Program support and communications 8.9 Rebate processing, tracking and re...
AI summary Table 5 presents distributors' satisfaction with a program, showing high scores for program support and communications but lower scores for rebate processing. Distributors noted that advertising improved sales, especially for LED lighting, but some felt that other BNI programs competed with their BER business by offering similar products and services.
3.5.1 Previous Program Participation Before participating in BER, three in ten participants had previously taken part in an ENSC program (30%). Among those who had previously participated in the programs, Smart Lighting Choices and Custom...
AI summary Before joining the Business Energy Rebates (BER) program, 30% of participants had previously taken part in an Efficiency Nova Scotia Corporation (ENSC) program. The most frequently mentioned previous programs were Smart Lighting Choices and Custom Retrofit, while participation in other programs was less common.
Table 6: Previous Program Participation Other Program Participation 2011 (%) 2012 (%) Sample Size 43 56 Yes 21% 30% No 65% 66% Don't know 14% 4% Program Participation 2011 (#) 2012 (#) Sample Size 9 17 Smart Lighting Choices (SLC) 7 Custom...
AI summary Table 6 presents data on previous program participation, showing a slight increase in participation from 2011 to 2012, with a sample size of 43 in 2011 and 56 in 2012. The participation rates for various programs are also outlined, including Smart Lighting Choices, Custom Retrofit, and Small Business Energy Solutions.
3.5.2 Program Awareness Participants found out about BER in a number of different ways. However, communication from ENSC was the primary source (41%), including contact with ENSC staff (20%), the ENSC website (14%), the newspapers (5%), EN...
AI summary Participants learned about the Business Energy Rebates (BER) program through various channels, with ENSC communication being the primary source. Word of mouth also played a significant role, suggesting high program satisfaction.
Table 9: Motivations for Product Installation 2012 Motivations for Product Lighting New Motors or VSDs HVAC Equipment/ Upgrades Compressed Air Kitchen Agriculture All Measures Installation Most Imp. % 2nd Most Imp. % Most Imp. # 2nd Most I...
AI summary Table 9 outlines the motivations for product installation across various categories such as lighting, new motors, HVAC equipment, and others. The primary motivation is saving on energy costs, with additional factors including program incentives, building renovations, and reducing carbon footprint.
Table 21: Diversity Factors for Mail-In Rebate Category of Measure 2012 Diversity Factor HVAC 100% Lighting 97% Refrigeration 100% Motors and Drives 93% Compressed Air 65% Agricultural Equipment 85% Commercial Kitchen Equipment 97% Corresp...
AI summary Table 21 presents diversity factors for various categories of measures under the Mail-In Rebate program, with percentages ranging from 65% for Compressed Air to 100% for HVAC and Refrigeration. The table also notes that the 97% diversity factor for Commercial Kitchen Equipment corresponds to a weighted average calculated for each project visited.
4.5 NET SAVINGS The net savings for the mail-in rebate approach were estimated using the NTGR. Since interactive effects were already included in the gross savings calculations of the lighting projects, no other factor had to be applied. T...
AI summary The net savings for the mail-in rebate approach were calculated using the Non-Technical Generation Ratios (NTGR). The equation used was Net Savings = Revised Gross Savings × NTGR, applied to both energy and demand savings. In 2012, total net energy and demand savings were 7.230 GWh and 2.390 MW at the meter, and 7.779 GWh and 2.572 MW at the generator.
Table 26: Displaced Wattages for Each Type of Ballast Used in the Tracking Sheet New Ballast and Lamp Systems Baseline Wattage New Wattage Lamp ΔW Ballast ΔW Proportion of T8 Lamps Average Ballast ΔW 1-lamp ballast with HP-T8-32 W lamp 43....
AI summary Table 26 presents displaced wattages for various ballast and lamp systems used in the tracking sheet. It includes baseline wattage, new wattage, and changes in wattage for lamps and ballasts, along with the proportion of T8 lamps sold through the SLC program in 2011.
CONCLUSION The 2012 evaluation of BER demonstrated that the program had undergone a series of changes, creating an intensified impact on the market. In fact, BER has grown in both range and scale, expanding from offering only mail-in rebat...
AI summary The 2012 evaluation of the Building Energy Rebate (BER) program showed significant improvements in its range, scale, and impact since the 2011 evaluation. The program expanded to include instant rebates and new equipment categories, and ENSC implemented key recommendations. Net energy savings and demand savings increased substantially in 2012, though some distributors noted competition from other BNI programs.
importance of each of the following in your decision to implement the energy-efficient [MEASURE CATEGORY] measure you implemented through the Program. Factor (READ AND RANDOMIZE) Responses a. The Efficiency Nova Scotia rebate(s) Response 9...
AI summary The text presents a table that collects responses on the importance of various factors in implementing energy-efficient measures through a program. The responses are largely 'Don't Know' or 'Refused,' indicating a lack of engagement or knowledge from participants.
Barriers to Actions & Recommendations for Improvements [B Series] - B1. Were there any challenges or barriers that you faced in implementing the energy efficient measures for which you received a rebate from the Business Energy Rebates Pro...
AI summary The text outlines barriers and recommendations related to the Business Energy Rebates Program, including challenges such as concerns about bill savings, lack of information, and paperwork issues. It also asks for suggestions to improve the program, such as better marketing, more information, and improved forms.
PROGRAM OVERVIEW Custom Retrofit by Efficiency Nova Scotia Corporation (ENSC) provides large business, non-profit and institutional (BNI) customers with technical assistance, financial incentives and project financing to help reduce their...
AI summary Custom Retrofit by Efficiency Nova Scotia Corporation (ENSC) assists large business, non-profit, and institutional customers with energy efficiency projects through technical assistance, financial incentives, and project financing. The program includes two components: one for retrofit projects and another for new construction or major renovations. In 2012, it aimed for 26.3 GWh in net electricity savings and 3.7 MW in demand savings.
3.4 CONSULTANT PERSPECTIVES Two consultants were interviewed as part of the Custom Retrofit evaluation to understand their involvement in the program, their participation process, as well as their perception of and satisfaction with the pr...
AI summary Two consultants were interviewed about their experience with the Custom Retrofit program. They found the participation process easy but noted issues with lighting forms and long wait times for incentives. While satisfied with marketing and staff relationships, opinions were split on overall satisfaction, with one consultant expressing concern about the impact of Business Energy Rebates (BER) on their business and suggesting financial support for fuel/gas/propane savings measures.
3.5.1 Previous Program Participation Before participating in Custom Retrofit, 44 percent of the respondents had previously taken part in an ENSC program. Of the 12 respondents who participated in previous NSPI or ENSC programs, five report...
AI summary In the Custom Retrofit program, 44% of respondents had previously participated in an ENSC program. Among 12 respondents who had participated in previous NSPI or ENSC programs, five participated in Small Business Energy Solutions, five in Smart Lighting Choices, one in Commercial Direct Install, and one in an unspecified program.
Ref.: 5790 24 IREP is a program targeting ice rinks in Nova Scotia. This program is overseen by the Recreation Facility Association of Nova Scotia (RFANS). The electric savings achieved under IREP are incentivized and claimed under ENSC's...
AI summary IREP is a program targeting ice rinks in Nova Scotia, overseen by the Recreation Facility Association of Nova Scotia (RFANS). Electric savings from IREP are incentivized under ENSC's Custom Retrofit, while non-electric savings are promoted at the provincial level. The program includes partially completed projects, with savings claimed annually based on project implementation status.
Table 15: Comparison of the Final Sample with the Population for Custom Retrofit 6 Description Number of Projects Expected Gross Energy Savings at the Generator (GWh/yr) Expected Gross Demand Savings at the Generator (MW) Population 80 16....
AI summary Table 15 compares the final sample of Custom Retrofit projects with the overall population, showing differences in the number of projects and expected energy and demand savings. The On-Site Visit Protocol is also mentioned, though no details are provided.
Reasons for Participating [P Series] - P1. Did your company or organization participate in any other Nova Scotia Power or Efficiency Nova Scotia energy efficiency programs before participation in the Custom Program? - 1. Yes - 2. No (GO TO...
AI summary The document outlines a series of questions related to participation in energy efficiency programs, specifically the Custom Program. It asks whether respondents participated in prior programs, which ones, and how they learned about the Custom Program. The options include various Efficiency Nova Scotia programs and other sources of information.
EXECUTIVE SUMMARY This report presents the results of the 2012 impact evaluation of Custom New Construction (NC), which is a component of the Custom program. The 2012 evaluation was based on in-depth interviews with the Program Manager (PM...
AI summary This report evaluates the 2012 impact of the Custom New Construction (NC) component of the Custom program, based on interviews with the Program Manager and 10 on-site visits.
1 PROGRAM DESCRIPTION The Custom program is comprised of two components, with one targeting retrofit projects and the other targeting new construction or major renovations to the existing buildings. As part of the Custom program, Custom Ne...
AI summary The Custom program, managed by Efficiency Nova Scotia Corporation (ENSC), includes New Construction (NC) and Retrofit components. NC provides incentives for energy-efficient commercial and industrial buildings, using energy modeling and prescriptive rebates. The program aims for significant electricity and demand savings, with performance tracked under the 2012 Demand-Side Management Plan.
These questions must be asked during the on-site visits of New Construction Program's participants, in November and December 2012. Project Identification and Date Project ID: Project Name: Person Interviewed: Date of the Visit: Telephone:...
AI summary This document outlines the questions to be asked during on-site visits for participants in the New Construction Program in 2012, focusing on their reasons for participation and any recommendations they received.
Small Business Energy Solutions SBES provides implementation of energy-efficient lighting and non-lighting measures to small businesses all across Nova Scotia. The eligible businesses pay as low as 20 percent of the installation and materi...
AI summary SBES provides energy-efficient lighting and non-lighting measures to small businesses in Nova Scotia, with eligible businesses paying as low as 20% of the installation costs. The program includes pilot initiatives such as 100% incentive for Very Small Businesses, free LED installation for retail facilities, and LED Blitz for replacing inefficient bulbs in malls and hotels.
Commercial Direct Install CDI provides direct installation of energy-efficient lighting and non-lighting products free of charge to small businesses in Nova Scotia. CDI features the following products: - > a variety of compact fluorescent...
AI summary The Commercial Direct Install (CDI) program provides free installation of energy-efficient products to small businesses in Nova Scotia. It includes lighting and non-lighting items such as LED exit signs, hot water tank wraps, and faucet aerators. The program aimed for significant electricity and demand savings in 2012.
Category of Product Number of Sites Visited Quantity Installed – From Tracking Sheet Percentage of Products Installed On-Site Installation Rate Error Margin6 T8 48 4,135 97% 97% 2% T5 1 57 100% 100% 0% CFL 32 635 90% 90% 7% Exit Sign 13 71...
AI summary Table 14 presents data on the installation rates and percentages of products installed on-site for various categories, including T8, T5, CFL, Exit Sign, and Other. The table highlights the number of sites visited, quantity installed, and error margins for each category.
5.2.12 Occupancy Sensors, Thermostats and Power Bars Occupancy sensors, programmable thermostats and power bars with integrated timers were part of the 2011 EP-DI program. Occupancy sensors and programmable thermostats were phased out of C...
AI summary Occupancy sensors, programmable thermostats, and power bars with integrated timers were included in the 2011 EP-DI program but were phased out of CDI in 2012 due to high installation costs and low demand. Savings from these products were calculated using unitary values from the 2011 EP-DI evaluation report.
Tracking Sheet SBES 4. Specify the detailed characteristics of each lighting product: The current tracking sheet does not specify some of the characteristics of the old or new lighting products. In fact, such details as the number of lamps...
AI summary The tracking sheet SBES lacks detailed specifications for lighting products, such as the number of lamps per fixture, wattage, and ballast factors, which are all compressed into one field. This makes it difficult for evaluators to differentiate similar products and validate wattage values used in savings calculations. The Evaluator recommends adding separate fields for old and new lighting product characteristics.
Satisfaction (Series S) - S1. Thinking of your OVERALL experience with the [Small Business Energy Solutions/Commercial Direct Install] program, including any services or energy efficient products received and installed, how satisfied were...
AI summary The document contains survey questions related to customer satisfaction with the Small Business Energy Solutions and Commercial Direct Install programs. It asks participants to rate their overall satisfaction and identify the primary reasons for dissatisfaction, such as delays, product suitability, and incentive levels.
Factor (READ AND RANDOMIZE) Responses a. Efficiency Nova Scotia Financial Assistance Response98 Don't Know99 Refused b. Information received during the initial contact by the program representative. Response98 Don't Know99 Refused c. Effic...
AI summary The document outlines various factors related to energy efficiency programs, including financial assistance, industry practices, and previous program participation. Responses to these factors are largely marked as 'Don't Know' or 'Refused.'
ure_0.jpeg) FRC3M1. If Efficiency Nova Scotia had not installed [MEASURE 1] for free, would you have paid the full cost of the [MEASURE 1]? - 1. Yes - 2. No - 97. (Depends on the cost) - 98. (Don't know) - 99. (Refused) [IF ONLY ONE MEASUR...
AI summary The text outlines survey questions related to customer participation in the Commercial Direct Install program, specifically asking about installation decisions and alternative actions in the absence of the program. It includes questions about whether respondents would have installed measures without the program and their likelihood of taking specific actions.