Topic:"Residential Programs" in M10473

2023-2025 DSM Plan Settlement Plan 2022 Investment Ramp up to 2023 Millions $ 2022 DSM Investment Approved 41.0 Re-introduction of Low-Income Homeowner Program 8.1 Expansion of Services to Mi'Kmaw Communities 1.1 Re-introduction of Behavio...

AI summary The 2023-2025 DSM Plan Settlement Plan outlines investments and program adjustments for demand-side management in Nova Scotia. Key items include a re-introduction of low-income homeowner programs, expansion of services to Mi'Kmaw communities, and inflationary increases. The plan also includes a wind-up of new home construction and a decrease in existing program investments, resulting in a total investment of $53 million for 2023.

1 Table 1: Residential Sector Barriers to Participation & Mitigating Strategies Program Program Component Description Target Market Segment Market and/or Participant Barriers and How they are Addressed in the Settlement Plan EFFICIENT PROD...

AI summary Table 1 outlines barriers to participation in the Efficient Product Rebates program and strategies to mitigate them. Key barriers include affordability, accessibility, lack of information, and lack of trust, with solutions such as financial incentives, flexible booking options, delivery agent management, and marketing efforts by EfficiencyOne.

NEW RESIDENTIAL New Home Construction For those building a new home: access to technical expertise and financial incentives for installing energy efficient upgrades during design and early construction phases. Nova Scotia residents and bui...

AI summary The New Residential program in Nova Scotia provides financial incentives and technical support for energy-efficient upgrades during new home construction. It addresses affordability and information gaps by offering tools, guides, and collaboration with builders to ensure energy efficiency does not increase purchase costs.

1.1.4 TRANSFORMATION OF THE NOVA SCOTIA MARKET Within the changing energy industry, E1 faces an increasingly complex DSM planning environment as the Nova Scotia market matures and transforms, particularly in the residential sector. The res...

AI summary E1 is addressing the evolving DSM planning environment in Nova Scotia as the market matures, particularly in the residential sector. The 2023-2025 DSM portfolio includes new programs such as residential behavior initiatives, low-income programs, and expansion into more complex retrofit projects and new construction market transformation through Enabling Strategies.

4 Table 1: New Initiatives and Key Enhancements in the 2023-2025 Settlement Plan Title Type of Initiative Section Reference Residential Affordable Single-family Homes New program component in the residential sector Section 4.2.2.6 Point-of...

AI summary The text outlines new initiatives and key enhancements in the 2023-2025 Settlement Plan, including new program components and enhancements in residential, BNI, and cross-sector initiatives, such as demand response programs, market transformation, and beneficial electrification.

- 7 sections of the Residential and BNI Programs & Services, Demand Response Programs & Services, and the - 8 Enabling Strategies sections of this document. Please refer to the Section Reference column in [Table 1,](#page-107-0) - 9 above,...

AI summary The text refers to sections of the document related to Residential and BNI Programs, Demand Response Programs, and Enabling Strategies, directing readers to Table 1 for specific references to report sections containing enhancement details.

14 Table 3: Balanced Plan Aspects Addressed in the Settlement Plan Balanced Plan Aspects 2023-2025 Settlement Plan Diversity of program delivery • 356 measures, with measure lives ranging from 1 to 36 years • 14 EE program components; 2 DR...

AI summary The Settlement Plan outlines a comprehensive approach to energy efficiency and demand response programs, emphasizing diversity in delivery and market presence. It includes 356 measures, multiple program components, and engagement across various market segments, with a focus on partnership development and maintaining existing programs.

1 Table 9: 2023-2025 Settlement Plan Investment and Savings, by Program Component 2023-2025 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW)...

AI summary Table 9 outlines the investment and savings from the 2023-2025 Settlement Plan, detailing energy efficiency and demand response programs. It includes program components such as residential and business energy efficiency, enabling strategies, and demand response, with metrics like investment amounts, energy savings, and cost-effectiveness.

12 13 Table 10: 2023 Settlement Plan Investment and Savings, by Program Component 2023 Investment a Lifetime Benefits b First-Year Energy Savings Lifetime Energy Savings Peak EE Demand Savings Available DR Capacity Cost Te esource st (TRC)...

AI summary The document presents a table detailing the 2023 Settlement Plan Investment and Savings by Program Component, including residential and business energy efficiency programs, enabling strategies, and demand response initiatives. It outlines investments, energy savings, and cost considerations for various programs across Nova Scotia.

Table 11: 2024 Settlement Plan Investment and Savings, by Program Component 2024 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Available D...

AI summary Table 11 outlines the 2024 Settlement Plan investment and savings by program component, including residential and business energy efficiency programs, enabling strategies, and demand response initiatives. It provides data on investment amounts, lifetime benefits, energy savings, and administrative costs.

11 Table 12: 2025 Settlement Plan Investment and Savings, by Program Component Lifetime First-Year Lifetime Peak EE Available esource gram rator Cost 2025 Investment Benefits b Energy Energy Demand DR Cost Tes st (TRC) c Test (PAC) d ($ mi...

AI summary Table 12 outlines the 2025 Settlement Plan Investment and Savings by Program Component, detailing investments, benefits, energy savings, and demand reductions for various energy efficiency and demand response programs in Nova Scotia, including residential, business, and enabling strategies.

5 3.4 SETTLEMENT PLAN – CUSTOMER GROUPS & SEGMENTS To ensure the Settlement Plan represents all Nova Scotians and is accessible for all to enjoy the benefits of energy efficiency, the Settlement Plan was designed with customers top of mind...

AI summary The Settlement Plan was designed with customers in mind, focusing on residential, BNI, and diverse & underserved communities. It outlines investments for 2023-2025 and emphasizes access to all market segments, including residential, small business, commercial & industrial, and diverse & underserved communities.

5 Table 15: Major Categories of Customer Segments, Dedicated Program Components & Other Support Category Description of Target Segment Dedicated Program Components Other Support & Resources Residential Homeowners/tenants of new and existin...

AI summary Table 15 outlines customer segments and associated programs for residential customers, including initiatives like Appliance Retirement, Instant Savings, and Home Energy Assessment. It also lists support resources such as Energy Solutions Advisors and online tools aimed at promoting energy efficiency and behavioral change.

4. RESIDENTIAL PROGRAMS & SERVICES For over a decade, E1's residential programs have provided Nova Scotia customers bill savings, improved comfort, and protection from energy cost increases. Over that decade, E1 introduced a new dedicated...

AI summary E1's residential programs have provided energy savings and improved comfort for Nova Scotia customers over a decade. The Settlement Plan aims to continue delivering cost-effective energy savings, with a focus on evolving programs to better support customers and promote energy efficiency in homes.

- in Table 16, below. Table 16: Settlement Plan – Residential Sector Offerings Program Program Component Target Market Segment Delivery Approach Enhancements in Settlement Plan Section Reference Residential Efficient Product ent income & M...

AI summary Table 16 outlines the Settlement Plan for Residential Sector Offerings, detailing various programs and their components, target market segments, delivery approaches, and enhancements. It includes programs like Efficient Product Rebates, Home Energy Assessment, and new initiatives such as Affordable Single-family Homes and Residential Behaviour.

10 4.1.1 OBJECTIVES 1 2 3 8 9 11 Objectives of the Residential Efficient Product Rebates program include: DATE FILED: 11 March 2022 - 1 make energy-efficient products more accessible to Nova Scotians across all income levels and 2 geograph...

AI summary The Residential Efficient Product Rebates program aims to increase access to energy-efficient products for all Nova Scotians, raise awareness of energy efficiency benefits, boost market participation, and remove inefficient appliances from the electricity system, ultimately helping customers reduce their energy bills.

17 Table 17: Summary of Benefits – Efficient Product Rebates (Residential) Participant Industry Benefits Environmental Strategic DSM Portfolio Benefits Benefits Benefits • utility bill savings and improved home comfort • improved access an...

AI summary Table 17 outlines the benefits of the Efficient Product Rebates (Residential) program, focusing on utility bill savings, environmental impact reduction, and strategic alignment with provincial and federal energy efficiency goals. It highlights improvements in home comfort, increased retailer sales, reduced GHG emissions, and support for adoption of energy codes and standards.

5 4.1.2.2 INSTANT SAVINGS PROGRAM COMPONENT 6 The Instant Savings program component focuses on purchases made through participating retail stores 7 across Nova Scotia by offering customers point-of-sale rebates on eligible energy efficient...

AI summary The Instant Savings program offers point-of-sale rebates for energy-efficient products purchased at participating retail stores across Nova Scotia. It includes year-round incentives and seasonal campaigns, and collaborates with retailers to promote energy efficiency through in-store events and trained ambassadors.

4.1.3.1 PROGRAM DELIVERY - The Residential Efficient Product Rebates program uses both a self-serve and turn-key delivery approach - to help residential customers make smart energy choices through the retirement and/or replacement of - ine...

AI summary The document discusses the delivery approaches for various energy efficiency programs, including self-serve and turn-key methods for the Residential Efficient Product Rebates program, and the use of delivery agents for appliance retirement and Instant Savings initiatives. It highlights plans to expand online rebate options through partnerships with retailers and online marketplaces.

4.1.4 PERFORMANCE INDICATORS - 19 Performance indicators for the Residential Efficient Product Rebates program are provided in Table 20, - 20 below. 21 29 30

AI summary The section discusses performance indicators for the Residential Efficient Product Rebates program, which are detailed in Table 20. The text references specific table numbers but does not provide further details on the indicators themselves.

Table 20: 2023-2025 Residential Efficient Product Rebates Performance Indicators Year Investment First-Year Energy Savings Lifetime Energy Savings Peak Demand Savings Total Re esource st (TRC) a Admin gram strator st (PAC) b Participation...

AI summary Table 20 outlines the performance indicators for the Residential Efficient Product Rebates program from 2023 to 2025, including investment amounts, energy savings, demand savings, and participation numbers, with a focus on cost and resource metrics.

4.1.4.1 LOW-INCOME PERFORMANCE INDICATORS 4 Low-Income performance indicators for the Residential Efficient Product Rebates program are provided in 5 Table 21, below.

AI summary The document section provides low-income performance indicators for the Residential Efficient Product Rebates program, referencing Table 21.

7 Table 21: 2023-2025 Residential Efficient Product Rebates Low-Income Performance Indicators Year First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW) Participation (products) a 2023 0.1 0.9 0.01 1,542 20...

AI summary Table 21 presents performance indicators for the 2023-2025 Residential Efficient Product Rebates program, showing energy savings, peak demand savings, and participation numbers for low-income households over three years.

4.1.5 PROGRAM ALTERNATIVES The Residential Efficient Product Rebates program shows no difference in the Alternate Scenario when compared to the Settlement Plan. Therefore, there is no variance in the Residential Efficient Product Rebates p...

AI summary The Residential Efficient Product Rebates program shows no difference between the Settlement Plan and the Alternate Scenario, as indicated in Table 22. This suggests that the program's structure and outcomes remain consistent across both scenarios.

18 Table 22: 2023-2025 Residential Efficient Product Rebates Performance Indicators – Comparison of Settlement Plan and Alternate Scenario Scenario Year Investment First-Year Energy Savings Lifetime Energy Savings Peak Demand Savings Cost...

AI summary The table compares performance indicators for the 2023-2025 Residential Efficient Product Rebates under the Settlement Plan and an Alternate Scenario, showing metrics such as investment, energy savings, peak demand savings, and cost metrics, with no variance noted in most categories.

13 4.2.1 OBJECTIVES - 14 Objectives of the Existing Residential program include: - 15 increase customer awareness of cost-effective options to increase their energy efficiency; - 16 improve the energy performance of residential dwellings w...

AI summary The Existing Residential program aims to increase energy efficiency in Nova Scotia homes, improve homeowner understanding of energy performance, reduce energy poverty, and support the transition to energy-efficient products and behaviors. The program also focuses on reducing peak demand and achieving long-term energy savings.

30 Table 23: Summary of Benefits – Existing Residential Participant Industry Benefits Environmental Strategic DSM Portfolio Benefits Benefits Benefits • • • • utility bill savings and increased sales of reduced GHG strengthened relationshi...

AI summary The table outlines the benefits of the existing residential programs, focusing on utility bill savings, environmental impacts such as reduced GHG emissions, and strategic DSM portfolio benefits like partnerships with Mi'kmaw communities and increased energy literacy for underserved populations.

14 Component Investment Energy Savings Demand Savings Participation Enhancements in 2023-2025 Continuing to build on the prescriptive rebate stream, introduced in the 2020-2022 DSM Plan, to help address barriers to participation for proper...

AI summary The 2023-2025 DSM Plan enhancements aim to increase participation by expanding rebate options for smaller buildings and improving heating system efficiency in affordable housing through the introduction of new rebate measures for heat pumps and water heaters.

13 Table 25: Three-Year Summary of the Efficient Product Installation Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 3.1 11.2 1.7 236,016 Low-income 0.57 3.92 0.62...

AI summary Table 25 provides a three-year summary of the Efficient Product Installation Program Component, detailing investments, energy and demand savings, and participation numbers for 2023, 2024, and 2025, including breakdowns for low-income participants.

4.2.2.3 MI'KMAW HOME ENERGY EFFICIENCY PROJECT The Mi'kmaw Home Energy Efficiency Project program component is a whole-home retrofit service offered to customers at no-cost. Available to band-owned homes in Mi'kmaw communities, the Mi'kmaw...

AI summary The Mi'kmaw Home Energy Efficiency Project provides no-cost whole-home retrofits to band-owned homes in Mi'kmaw communities, including energy assessments, building envelope improvements, and heating system upgrades. The program also includes appliance replacements for eligible low-income and Mi'kmaw customers, and Table 26 summarizes key aspects of the project over a three-year period.

Table 26: Three-Year Summary of the Mi'kmaw Home Energy Efficiency Project Program Component Annual Plan24 Investment Energy Savings Demand Savings Participation ($M) (GWh) (MW) (products) (homes) 2023 Total 1.2 0.5 0.2 130 118 2024 Total...

AI summary The Mi'kmaw Home Energy Efficiency Project is a low-income program targeting energy savings in Mi'kmaw communities. It addresses market barriers such as affordability, awareness, and split incentives, and includes measures like home energy assessments, heating system upgrades, and appliance replacements. The program has evolved from a pilot initiative into a standalone component under the DSM Resource Plan.

1 4.2.2.4 GREEN HEAT - 2 The Green Heat program component is externally marketed as Heating System Rebates. Through this - 3 offering, Nova Scotians can apply for post-purchase rebates for high-efficiency space and water heating - 4 system...

AI summary The Green Heat program, marketed as Heating System Rebates, offers post-purchase rebates for high-efficiency and renewable-fueled heating systems in Nova Scotia. Table 27 summarizes the program's three-year investment, energy and demand savings, target market, and key components under the Settlement Plan.

10 Table 27: Three-Year Summary of the Green Heat Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 2.2 3.6 2.7 3,406 2024 Total 2.2 3.6 2.7 3,408 2025 Total 2.2 3.6...

AI summary Table 27 summarizes the Green Heat Program Component over three years, showing consistent investment, energy savings, and participation. The program targets residential property owners in Nova Scotia and promotes energy-efficient heating technologies, addressing barriers like affordability and awareness.

5 4.2.2.5 HOME ENERGY ASSESSMENT The Home Energy Assessment program component was developed specifically to help homeowners make informed choices about energy efficient and deep savings upgrades to their homes. Home energy evaluations, cou...

AI summary The Home Energy Assessment program helps homeowners make informed decisions about energy-efficient upgrades through evaluations and recommendations by Natural Resources Canada registered Energy Advisors. Financial incentives are provided to support retrofits, and Table 28 summarizes key aspects of the program component within the Settlement Plan.

7 Table 28: Three-Year Summary of the Home Energy Assessment Program Component Investment Energy Savings Demand Savings Participation Measures Promoted Improved efficiency, comfort, and performance of existing residential housing stock • b...

AI summary The Home Energy Assessment Program Component focuses on improving the efficiency, comfort, and performance of existing residential housing through various measures such as building envelope upgrades, heat pump systems, biomass systems, and domestic water heating systems.

4.2.2.6 AFFORDABLE SINGLE-FAMILY HOMES This is a new program component being re-introduced under the Existing Residential Program in the Settlement Plan. Re-introduction of this program component provides an opportunity to ensure equity of...

AI summary The Affordable Single-family Homes program component is being reintroduced under the Existing Residential Program in the Settlement Plan. It offers no-cost, fully project-managed whole-home retrofits to income-qualified Nova Scotians, aiming to improve energy efficiency and comfort. The program builds on past efforts and includes energy assessments, building envelope improvements, and appliance replacements for eligible low-income and Mi'kmaw participants.

efficiency of existing homes within income-eligible and low-income communities. Annual Plan28 Investment Energy Savings Demand Savings Participation ($M) (GWh) (MW) (products) (homes) 2023 Total 8.1 2.9 0.8 217 493 2024 Total 8.2 2.9 0.8 2...

AI summary The text discusses the efficiency of existing homes in income-eligible and low-income communities, highlighting annual investment plans, energy and demand savings, and participation targets. It also outlines market barriers such as affordability, awareness, and lack of trust, and emphasizes the need for no-cost home energy assessments and upgrades.

4.2.3.1 PROGRAM DELIVERY - The Existing Residential Program leverages a variety of delivery approaches to help customers implement - energy efficiency improvements in their home. These strategies include: - turn-key direct installation ser...

AI summary The Existing Residential Program uses various delivery methods to promote energy efficiency in homes, including direct installation, rebates, and energy feedback. The Affordable Multi-family Housing and Non-Profit Organizations program partners with auditors to identify and implement upgrades, while the Efficient Product Installation program works with delivery agents to install energy-efficient products and provide customer education.

4.2.4 PERFORMANCE INDICATORS 23 Performance indicators for the Existing Residential program are provided in Table 31, below.

AI summary The document section discusses performance indicators for the Existing Residential program, referencing Table 31 for details. This section is part of a regulatory proceeding document from Nova Scotia.

Table 31: 2023-2025 Existing Residential Performance Indicators Year Investment First-Year Energy Savings Lifetime Energy Savings Peak Demand Savings Cost Tes esource st (TRC) a Admin Cost Te gram istrator st (PAC) b Participation (homes)...

AI summary Table 31 presents residential performance indicators for the years 2023 to 2025, including investment, energy savings, cost metrics, and participation data. The table highlights trends in energy savings, costs, and the number of homes and projects involved in demand-side management initiatives.

16 Low-income performance indicators for the Existing Residential program are provided in Table 32, below. Table 32: 2023-2025 Existing Residential Low-Income Performance Indicators Year First-Year Energy Savings (GWh) Lifetime Energy Savi...

AI summary Table 32 provides low-income performance indicators for the Existing Residential program from 2023 to 2025, showing energy savings, peak demand savings, and participation metrics across products, homes, and projects over the three-year period.

4.2.5 PROGRAM ALTERNATIVES The Existing Residential Program features several differences in the Alternate Scenario when compared to the Settlement Plan. The Efficient Product Installation program component does not contain a major initiati...

AI summary The Existing Residential Program under the Alternate Scenario differs from the Settlement Plan by reducing initiatives such as smart thermostat installations and Green Heat activities, along with lower levels of Residential Behaviour and Affordable Single-family Homes programs. These differences are detailed in Table 33.

4.3.1 OVERVIEW The New Residential program provides residential home builders and new home market entrants access to technical assistance and financial incentives for the installation of energy efficiency upgrades during the design and ear...

AI summary The New Residential program offers residential home builders and new market entrants technical assistance and financial incentives for energy efficiency upgrades during the design and early construction phases. E1 will wind down the program and shift focus to a market transformation approach described in Enabling Strategies.

4.3.1.1 NEW HOME CONSTRUCTION PROGRAM COMPONENT Since its adoption in 2011, the New Home Construction program component has provided support, education, and incentives to the building industry in Nova Scotia. The program has been successfu...

AI summary The New Home Construction program, established in 2011, has successfully supported energy efficiency in residential new construction in Nova Scotia. However, due to reduced future savings adjustments and rising costs, the program will be replaced by a new market transformation initiative under Enabling Strategies. The program offers performance-based incentives for energy efficiency upgrades and is aligned with Nova Scotia building code targets.

4.3.2.1 PROGRAM DELIVERY - 6 New registrations for the New Residential program will close in July 2022. As a result of long lead times for - 7 new residential construction, the final year of efficient new residential build completions, enr...

AI summary The New Residential program will close new registrations in July 2022, with completions from prior enrollments extending into the first year of the Settlement Plan in 2023. The program is delivered in partnership with licensed service organizations until 2023, with customers working directly with E1 and NRCan registered EAs for home design advice and evaluations.

4.3.3 PERFORMANCE INDICATORS 17 Performance indicators for the New Residential program are provided in Table 35, below. 18

AI summary The section discusses performance indicators for the New Residential program, referencing Table 35 for detailed information.

19 Table 35: 2023-2025 New Residential Performance Indicators Year Investment ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW) Total Resource Cost Test (TRC) a \nincl. excl. incl. excl. str...

AI summary Table 35 outlines the 2023-2025 New Residential Performance Indicators, including investment, energy savings, demand savings, and cost metrics. The data shows figures for 2023, with 2024 and 2025 left blank, and a total row summarizing the 2023 values. Notes clarify the currency and rounding issues.

4.3.4 PROGRAM ALTERNATIVES New Residential investment and savings in the Settlement Plan are included in year 2023 only. The 2 estimates are based on a wind up of the program with new registrations ending in July 2022. The number of comple...

AI summary The New Residential investment and savings in the Settlement Plan are only included for the year 2023. The estimates are based on the program winding down, with new registrations ending in July 2022. Both the Settlement Plan and Alternate Scenario assume the same number of completions in 2023, leading to no variance in the New Residential program between the two scenarios.

5. BUSINESS, NON-PROFIT & INSTITUTIONAL PROGRAMS & SERVICES For over a decade, E1 has been a leader in designing and implementing business, non-profit, and institutional (BNI) energy efficiency programs. E1 has built an extremely successfu...

AI summary E1 has been a leader in designing and implementing BNI energy efficiency programs for over a decade. The Settlement Plan focuses on expanding equity, streamlining delivery, and increasing awareness of energy efficiency. It aims to help businesses overcome participation barriers and shift towards more challenging energy savings, including system-peak demand reduction.

3 5.3.2 OVERVIEW - 4 The Direct Installation program provides small business customers access to technical assistance and - 5 financial incentives for the installation of energy efficient and system-peak demand reduction equipment. - 6 The...

AI summary The Direct Installation program offers small business customers technical assistance and financial incentives for installing energy-efficient equipment and reducing system-peak demand. It includes the Small Business Energy Solutions component with two participation pathways.

13 Table 50: Three-Year Summary of the Small Business Energy Solutions Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 6.4 11.9 2.5 106,189 Low-income 0.11 0.48 0.1...

AI summary The Small Business Energy Solutions Program Component aims to support small commercial businesses, not-for-profits, and multi-unit residential buildings with annual electrical energy consumption of 350,000 kWh or less. The table outlines the program's investment, energy savings, demand savings, and participation over three years (2023-2025).

5.3.3.3 QUALITY ASSURANCE - Direct Installation has an established quality assurance framework, which includes random and targeted - site inspections, documentation review, and customer surveys.

AI summary The Quality Assurance section outlines the Direct Installation program's framework, which includes random and targeted site inspections, documentation reviews, and customer surveys to ensure quality.

5.3.4 PERFORMANCE INDICATORS Performance indicators for the Direct Installation program are provided in [Table 51,](#page-8-0) below.

AI summary The document section introduces performance indicators for the Direct Installation program, referencing Table 51 for detailed information.

19 5.3.5 PROGRAM ALTERNATIVES - 20 The Direct Installation program does not vary between the Alternate Scenario and Settlement Plan – as - 21 summarized in Table 53, below.

AI summary The Direct Installation program remains unchanged between the Alternate Scenario and Settlement Plan, as outlined in Table 53.

Table 55: Three-Year Summary of the Residential Demand Response Program Component Annual Plan Investment ($M) New DR Capacity (MW) Available DR Capacity (MW) Participation36 (participants) 2023 Total 0.4 0.1 0.2 374 Annual Plan Investment...

AI summary Table 55 summarizes the residential demand response program component over three years, showing investments, new and available demand response capacity, and participant numbers for 2023. The data provides a snapshot of program performance and participation levels.

7.2.3.3 PARTNERSHIP DEVELOPMENT - Partnership development activities focus on growing and developing the EPP network to improve access to energy efficiency products and contractors. The EPP network builds relationships with various organiz...

AI summary This section outlines partnership development activities aimed at expanding the EPP network, improving access to energy efficiency products, and supporting the growth of the energy efficiency industry through recruitment, training, and strategic partnerships. Goals include increasing network members, ensuring quality service, and promoting youth engagement in the sector.

2.1.3 Customer Count Projections The following steps were followed to generate customer count projections: - Separate out Interruptible Rider customers using Business, Non-profit & Institutional (BNI) account counts by rate class - Exclude...

AI summary Customer count projections were generated by separating interruptible rider customers, excluding specific account types, disaggregating data by business types and residential categories, and using EV adoption forecasts. Forecasts are presented in Figure 8 and Table 6 over a ten-year period.

Table 7. Customer Count by Customer Segment Year Residential Market Rate Residential LI Services Miscellaneous⁵ Retail Trade Offices EV Manufacturing 2021 412,698 66,292 15,719 11,848 7,225 4,123 886 1,624 2022 415,608 66,760 15,751 11,881...

AI summary Table 7 presents customer counts by segment from 2021 to 2030, showing growth in residential, low-income, and EV segments, while other segments show minimal changes or declines.

Table 14. DLC Thermostat-BYOT and DI Characteristics Item Description Program Description • Direct Load Control option to customers with Wi-Fi enabled smart thermostats, where customer electric space heating is controlled during DR events,...

AI summary The document outlines two approaches for implementing Direct Load Control (DLC) thermostats: Bring Your Own Thermostat (BYOT) and Direct Install (DI). Under BYOT, customers receive rebates for using their own smart thermostats, while under DI, thermostats are installed at no cost. Both approaches aim to enable demand response (DR) events through temperature reset strategies.

Item Description Eligible Customers • Residential, small commercial, and small industrial customers with central heat pumps (HP), mini-split heat pumps (MSHP), or baseboard heaters and with smart thermostats to control the different equipm...

AI summary The text outlines the parameters and assumptions for a program targeting residential and small commercial/industrial customers with heat pumps and smart thermostats. It details eligible customers, participation levels, operating months, event windows, and unit impacts in terms of kW reduction per thermostat. Participation is expected to ramp up gradually by 2023 and 2025.

The 2023-2025 DR Portfolio includes a Bring Your Own Device (BYOD) controllable water heater and Direct Install (DI) water heater switch option to residential and small C&I customers. This option is expected to provide approximately 5.5 MW...

AI summary The 2023-2025 DR Portfolio includes a Bring Your Own Device (BYOD) controllable water heater and Direct Install (DI) water heater switch option for residential and small C&I customers, expected to provide 5.5 MW of load reduction by 2025, with 80-95% of the reductions coming from residential customers.

Table 17. Critical Peak Pricing Option Characteristics Item Description Program Description • NS Power plans to offer voluntary opt-in to Residential and Small C&I customer classes starting in 2023, based on the approved CPP rate submitted...

AI summary NS Power plans to introduce a voluntary Critical Peak Pricing (CPP) rate for residential and small commercial/industrial customers starting in 2023, with a 150 cents/kWh critical peak rate. The program includes the direct installation of no-cost smart thermostats to enhance load reduction during peak events. Enrollment is expected to reach 15% of eligible customers after a 5-year period, and the CPP rate is currently a pilot subject to future NSUARB approval.

Table 18. EV Charging Control Option Characteristics Item EV Charging Control Description This option will manage EV charging by controlling either through the EVSE or through onboard telematics at the vehicle. This option could potentiall...

AI summary Table 18 outlines the characteristics of an EV Charging Control option aimed at managing EV charging through the EVSE or onboard telematics. It includes eligibility criteria, participation assumptions, event parameters, incentives, and projected load reductions, with a focus on winter peak reduction and a participation incentive of $32/kW-yr.

3.2.7 Behavioural DR E1 expect to offer a Behavioural DR option to residential customers. This option is projected to provide approximately 1.1 MW of load reduction by 2025. [Table 20](#page-125-1) presents a high-level design and outlines...

AI summary E1 plans to offer a Behavioural Demand Response option to residential customers, aiming to achieve approximately 1.1 MW of load reduction by 2025. The high-level design and key characteristics are detailed in Table 20.

Table 20. Behavioural DR Option Characteristics Item Behavioural DR Description Residential customers will be offered the BDR option on an opt-in basis. BDR does not offer any financial incentives for customers to reduce their usage, nor d...

AI summary The Behavioural Demand Response (BDR) program offers residential customers an opt-in option to reduce electricity usage during high-demand periods through communication and social comparisons, without financial incentives or technology installation. It is projected to achieve a 1.1 MW peak reduction in 2025 with cumulative costs of approximately $233k over the 2023-2025 Plan period.

Table 22. Residential EE-DR Integration Considerations EE Program EE Program Component EE-DR Measure for Integration Corresponding DR Option for Integration Considerations Brief Description of EE-DR Integration Approach Efficient Smart The...

AI summary Table 22 outlines the integration of energy efficiency (EE) and demand response (DR) measures in residential programs, focusing on the use of smart thermostats. The table highlights the 'Direct Install' delivery approach and incentives for customer participation in demand-limiting control (DLC) through the Efficient Product Installation component of the Existing Residential program.

Residential Instant Savings Assumptions: • Assume that all customers are purchasing items for Residential use (i.e. that all customers are in the Residential and Municipal rate classes). - To determine the number of participants in Instant...

AI summary The document outlines assumptions for the Residential Instant Savings program, including participation rates over time, re-participation rates, and the impact of participation on other DSM programs. It also assumes full participation by municipal utilities each year.

5.3 ENERGY SAVINGS ACTIONS (HOME ENERGY REPORT) PARTICIPATION Customers receiving the Home Energy Report were modelled as new participants in 2013. The same cross- participation rates used for Residential Instant Savings are used for the H...

AI summary The Home Energy Report program, which ended in 2015, was modelled with participation rates similar to the Residential Instant Savings program. Some participants continued to use the web portal until its closure in 2016.

Table 2: 2023-2025 Alternate Scenario Investment and Savings, by Program Component 2023-2025 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings Lifetime Energy Savings Peak EE Demand Savings Available DR Cap...

AI summary Table 2 outlines investment and savings for energy efficiency and demand response programs in Nova Scotia from 2023 to 2025. It details program components, including residential and business initiatives, along with their associated investment costs, lifetime benefits, energy savings, and demand savings.

1 Table 3: 2023 Alternate Scenario Investment and Savings, by Program Component 2023 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Availab...

AI summary Table 3 presents investment and savings data for various energy efficiency and demand response programs in 2023, including residential and business initiatives, with details on costs, benefits, and energy savings.

1 Table 4: 2024 Alternate Scenario Investment and Savings, by Program Component 2024 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Availab...

AI summary Table 4 presents investment and savings data for energy efficiency and demand response programs in 2024, including details on residential and business programs, enabling strategies, and overall portfolio performance. The data highlights investments, lifetime benefits, energy savings, and other metrics for various program components.

1 Table 5: 2025 Alternate Scenario Investment and Savings, by Program Component 2025 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Availab...

AI summary Table 5 outlines the 2025 Alternate Scenario Investment and Savings for various energy efficiency and demand response programs in Nova Scotia. It provides data on investment amounts, lifetime benefits, energy savings, and other metrics for residential, business, and institutional programs.

Table 1: 2021 Portfolio Evaluation Plan DSM Program Program Components Impact Process Market Residential Residential Efficient Appliance Retirement (ARet) Condensed Products Rebates Instant Savings Comprehensive X Efficient Product Install...

AI summary The 2021 Portfolio Evaluation Plan outlines various energy efficiency programs, including appliance retirement, efficient product installation, and business energy rebates, with different levels of impact and market evaluation themes. Selected program components are highlighted for additional evaluation activities.

Table 3: 2021 Interviews Completed Program Component Program Manager 1 / EOne Staff Service Provider/ Distributors Participants Retailers Program Administrators Residential Appliance Retirement 2 - - - - Instant Savings 2 - - 8 - Home Ener...

AI summary Table 3 presents the number of interviews conducted in 2021 across various program components and stakeholder groups, including program managers, service providers, participants, and program administrators. The data highlights engagement levels for different programs such as appliance retirement, instant savings, and market transformation.

2.2 Process and Market Evaluation The process and market evaluations were conducted using a range of activities such as program component documentation and secondary data reviews and in-depth interviews with program staff, stakeholders, an...

AI summary The process and market evaluations involved activities such as program documentation, secondary data reviews, and interviews with staff, stakeholders, and participants. Key tasks included evaluating the New Construction process and market evaluations for Instant Savings, Green Heat, and Business Energy Rebates.

Table 6: Comparison of 2021 Evaluated and Tracked Energy Savings at the Generator Portfolio Total 141.346 111.047 138.896 0.79 109.418 1,548.786 99% BNI Subtotal 90.978 71.663 88.668 0.77 68.142 970.670 95% Direct Installation Small Busine...

AI summary Table 6 compares the 2021 evaluated and tracked energy savings across different programs and portfolios, including BNI, residential, and DSM initiatives. It highlights energy savings metrics such as annual gross and net savings, NTGR, and lifetime net energy savings for various programs like Small Business Energy Solutions, Strategic Energy Management, and the Mi'kmaw Home Energy Efficiency Project.

Table 7: Comparison of 2021 Evaluated and Tracked Peak Demand Savings at the Generator Tracked Results Evaluated Results10 DSM Program Program Component Annual Gross Savings (MW) Annual Net Savings (MW) Annual Gross Savings (MW) NTGR Annua...

AI summary Table 7 compares the evaluated and tracked peak demand savings for various demand-side management (DSM) programs in 2021, including residential and BNI programs, with metrics such as annual gross and net savings, net-to-gross ratio (NTGR), and net realization rates.

Residential Efficient Product Rebates In 2021, Residential Efficient Product Rebates achieved net electrical energy and peak demand savings of 16.788 GWh and 1.987 MW respectively at the generator. The two components under this program are...

AI summary In 2021, the Residential Efficient Product Rebates program achieved significant energy and demand savings, with two components: Appliance Retirement and Instant Savings. The program saved 16.788 GWh of electrical energy and 1.987 MW of peak demand at the generator.

Existing Residential In 2021, the net energy savings of Existing Residential reached 18.806 GWh while the net peak demand savings amounted to 9.378 MW at the generator. Existing Residential is comprised of Home Energy Assessment, Green Hea...

AI summary In 2021, the Existing Residential program achieved 18.806 GWh of net energy savings and 9.378 MW of net peak demand savings. The program includes Home Energy Assessment, Green Heat, Efficient Product Installation, Mi'kmaw Home Energy Efficiency Project, and Affordable Multifamily Housing, with results of each component discussed.

New Residential New Residential is comprised of one program component: New Home Construction. In 2021, New Home Construction achieved net energy savings of 5.683 GWh and net peak demand savings of 2.285 MW at the generator.

AI summary The New Residential program, specifically the New Home Construction component, achieved significant energy and peak demand savings in 2021, with net energy savings of 5.683 GWh and net peak demand savings of 2.285 MW at the generator.

New Home Construction - › NHC net electrical energy savings surpassed targets but net peak demand savings fell short of targets. - › In 2021, NHC participation levels were lower than in 2020. - › Evaluated gross savings were identical to t...

AI summary New Home Construction (NHC) net electrical energy savings exceeded targets, but net peak demand savings did not meet expectations. Participation in 2021 was lower than in 2020, and evaluated gross savings matched those tracked by EOne, while net savings were slightly higher.

Table 8: 2021 Free-ridership, Spillover and NTGRs Program Component and Measure Type Free-ridership Levels Spillover Levels NTGR Residential Refrigerators - 0.56 Freezers - 0.47 Appliance Retirement a Air Conditioners - 0% 0.53 Small Refri...

AI summary Table 8 presents data on free-ridership, spillover, and net-to-gross ratios (NTGRs) for various energy efficiency programs in 2021, including appliance retirement, LED lighting, home energy assessments, and business energy rebates. The table highlights varying levels of free-ridership and spillover across different program components and participant groups.

Table 11: 2021 Satisfaction Results DSM Program Program Component Participant Satisfaction Partner Satisfaction Residential Residential Efficient Product Rebates Instant Savings - 8.0 Green Heat 9.0 - Existing Residential Efficient Product...

AI summary Table 11 presents 2021 satisfaction results for various energy efficiency programs in Nova Scotia. Participant and partner satisfaction scores are listed for different program components, with most scoring 8.0 or higher on a 10-point scale.

The EOne portfolio of DSM program components achieved 109.418 GWh in total net energy savings and 27.484 MW in peak demand savings at the generator, representing 10% lower savings than the planned energy savings and 17% lower savings than...

AI summary The EOne DSM program achieved lower than planned energy and peak demand savings in 2021, with some residential programs exceeding their targets. Residential energy savings were 3% below plan, primarily due to underperformance in the Existing Residential component. Residential peak demand savings were 10% below plan, despite some components like Residential Efficient Product Rebates exceeding targets.

Table 13: Evaluated Net Energy Savings at the Generator, 2017-2021 Energy Savings (GWh) Energy Savings (%) DSM Program Program Component 2017 2018 2019 2020 2021 2017 2018 2019 2020 Appliance Retirement 3.094 2.657 2.545 2.111 2.474 2% 2%...

AI summary Table 13 presents evaluated net energy savings from various demand-side management (DSM) programs in Nova Scotia from 2017 to 2021, highlighting energy savings in gigawatt-hours and percentages for initiatives such as appliance retirement, home energy assessments, and business energy rebates.

Table 14: Evaluated Net Peak Demand Savings at the Generator, 2017-2021 Peak Demand Savings (MW) Peak Demand Savings (%) DSM Program Program Component 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021 Residential Residential Appliance Reti...

AI summary Table 14 presents evaluated net peak demand savings from various demand-side management (DSM) programs in Nova Scotia from 2017 to 2021, highlighting the contributions of residential, BNI, and overall portfolio programs in terms of megawatts (MW) and percentage savings.

Instant Savings: LED Lamps and Fixtures EOne has been active in the LED market since 2011 through Instant Savings. Electro-federation Canada (Electrofed) data available up to the year 2020 were used to estimate residential lighting market...

AI summary The document discusses the growth of LED lamps and fixtures in Nova Scotia, highlighting their increasing market share and the impact of the pandemic on sales. LED lamps, particularly non-A-type lamps, are in a sustained growth phase, while LED fixtures also show strong growth. Retailer feedback is mixed regarding future sales trends.

Table 15: 2021 Recommendations on Residential Program Components No. Recommendation Instant Savings – R1 Update the LED lamp and fixture baselines in the 2020-2022 Measure Assessment to reflect updates to regulations, the growing presence...

AI summary The text discusses recommendations for updating residential energy efficiency programs in Nova Scotia. It suggests updating LED lamp and fixture baselines to reflect market trends and simplifying the tracking sheet for evaluation purposes to reduce calculation errors and improve data integration.

APPENDIX I BIBLIOGRAPHY Program Components Bibliographic References United Illuminating Company and Connecticut Light & Power Company, Connecticut Program Savings Document, 15th Edition for 2019 Program Year, March 2019. Econoler, Évaluati...

AI summary This appendix lists bibliographic references for various energy efficiency programs and studies, including evaluations of thermostat programs and residential energy use data from Statistics Canada. These references are used to support program design and analysis in the proceeding.

DEFINITIONS Accuracy Reflects the proximity of measurements to the true value. 10 INSTANT SAVINGS KEY FINDINGS AND RECOMMENDATIONS76 CONCLUSION79 LIST OF TABLES Table 1: Summary of 2021 Residential Efficient Product Rebates Program Evaluat...

AI summary The text provides definitions and lists tables related to the evaluation of energy efficiency programs, including the 2021 Residential Efficient Product Rebates Program and the ARet program. It includes details on tracked and evaluated savings, free-ridership, and other metrics.

Table 42: Average LED Prices by Fixture Type, 2017-202171 Table 43: Free-ridership Level for LED Fixtures 2019-2021 72 Table 44: Overview of 2021 Key Factors in Program Planning74 Table 45: Overall 2021 Residential Efficient Product Rebate...

AI summary The document contains a list of tables and figures related to energy efficiency programs, including average LED prices, free-ridership levels, and participation metrics for residential and commercial programs. It also includes figures that track savings, shipments, and market evolution for LED lighting in Atlantic Canada.

EXECUTIVE SUMMARY This report presents the 2021 demand-side management (DSM) evaluation results of the Residential Efficient Product Rebates program administered by EfficiencyOne (EOne). This program is comprised of two components: (1) App...

AI summary This report evaluates the 2021 demand-side management results of the Residential Efficient Product Rebates program, administered by EfficiencyOne. The program includes two components: Appliance Retirement and Instant Savings.

[Table](#page-87-1) 2 below presents the participation levels, NTGRs, as well as evaluated gross and net savings at the generator for each program component and for the Residential Efficient Product Rebates program as a whole.

AI summary Table 2 presents participation levels, NTGRs, and evaluated gross and net savings at the generator for each program component and for the Residential Efficient Product Rebates program as a whole.

Peak demand savings correspond to the demand savings that coincide in time with the peak demand period of the electricity system. The projected electricity peak demand period in Nova Scotia is between 5 p.m. and 7 p.m. in the months of Dec...

AI summary The document discusses peak demand savings in Nova Scotia, specifically during the evening hours of December to February on non-holiday weekdays. It references a table that lists unitary peak demand savings from appliance retirements and replacements in 2021 through programs like ARET, HomeWarming, and MHEEP.

Table 20: Number of Rebated Products Sold Through Instant Savings, 2020-2021 Product Category 2020 2021 Variation ENERGY STAR Certified Non-A-type LED Lamps 94,148 76,443 19% ENERGY STAR Certified LED Fixturesa 66,094 62,125 6% Controlsb 2...

AI summary Table 20 presents the number of rebated products sold through the Instant Savings program between 2020 and 2021, showing a slight overall decrease of 2% despite some categories, like appliances, experiencing a significant increase of 73%.

7.1 Participant Perspectives An online participant survey was conducted as part of the Instant Savings evaluation. A total of 120 surveys were completed with LED purchasers during the 2021 fall campaign. A distinction was made between cons...

AI summary A survey of 120 LED purchasers in Nova Scotia revealed that 58% were aware of the Instant Savings program, with in-store promotions being the main source of awareness. Most purchasers intended to replace existing bulbs or install new fixtures, and awareness of rebates was high at the point of purchase. Awareness of in-store signage was also consistent with previous years.

LED Fixtures The perceived level of influence of Instant Savings on consumer and sales staff knowledge about LED fixtures and their benefits is moderate and has declined overall since 2020. The average influence rating for consumer knowled...

AI summary The perceived influence of the Instant Savings program on consumer and sales staff knowledge about LED fixtures is moderate, with some retailers reporting higher influence during campaign periods. Retailers generally rely on their own insights rather than the program for selecting LED fixtures in-store.

Table 24: Influence of Instant Savings on LED Fixtures, 2019-2021 2 019 20 )20 2021 Influence Factors Sample Size Mean Sample Size Mean Sample Size Consumer knowledge about LED fixtures and their benefits 6.4 7 6.5 8 5.8 6 Staff knowledge...

AI summary Table 24 presents data on the influence of instant savings on LED fixtures from 2019 to 2021, highlighting factors such as consumer and staff knowledge, and the quantity and variety of LED fixtures stocked in-store. The data is measured on a scale from 0 to 10, with higher values indicating greater influence.

2021 Instant Savings Participant and Partner Perspective Highlights - Awareness about the program component slightly decreased in 2021 (58%) compared to 2020 (68%). In-store promotion remains the main source of awareness for participants,...

AI summary In 2021, the Instant Savings program saw a slight decrease in participant awareness and retailer satisfaction. In-store promotions remained the primary awareness source, while retailers were still satisfied with interactions with program delivery representatives. The program had a moderate influence on LED product stocking and consumer knowledge.

Other Products No interactive effects factors were calculated for power bars, outdoor devices, and thermostats sold through the program component. For clotheslines and outdoor drying racks, as well as large appliances, interactive effects...

AI summary The text states that interactive effects factors were not calculated for certain products like power bars, outdoor devices, and thermostats sold through the program component. For clotheslines, outdoor drying racks, and large appliances, interactive effects were considered negligible.

9.1.2 LED Lamps Rebated by Instant Savings [Figure](#page-158-2) 16 below illustrates the number of LED lamps rebated by Instant Savings since 2013, broken down by lamp type where data were available. Since A-type lamps were no longer reba...

AI summary The document discusses the number of LED lamps rebated by the Instant Savings program from 2013 to 2021, showing a decline in rebates after 2018, particularly for A-type lamps. The decrease in non-A-type lamps and BR, R, and decorative lamps is noted, though this trend contrasts with Electrofed data. The Evaluator recommends monitoring the situation due to uncertainties and supply chain issues during the pandemic.

9.1.4 Instant Savings Participating Retailer Outlook A total of six retailers were asked about the impacts of COVID-19 on their lighting sales in 2021. They expressed mixed opinions. While two retailers reported increased consumer sales re...

AI summary Six retailers provided mixed feedback on the impact of COVID-19 on their lighting sales in 2021, with some reporting increased sales and others noting declines due to reduced foot traffic. Retailers also expressed differing views on the future of LED non-A-type and A-type bulb sales in Nova Scotia, with opinions ranging from growth to market saturation.

9.2.3 Instant Savings Participating Retailer Outlook Instant Savings participating retailers were asked about their predictions for LED fixture sales in 2022. As with LED lamps, they primarily forecast that their LED fixture sales will be...

AI summary Retailers participating in the Instant Savings program provided varied outlooks on LED fixture sales in 2022. While some expect continued growth, others believe the market is nearing maturity or stabilization. Disagreement exists regarding the current state of the LED fixture market, with differing opinions on whether it is in a growth phase or approaching saturation.

9.2.4 LED Fixture Prices [Figure](#page-165-2) 21 below illustrates the prices (before a rebate is applied) of Instant Savings eligible LED fixtures sold through Instant Savings. Except for slight variations in 2020, the average prices of...

AI summary The text discusses the average prices of LED fixtures sold through the Instant Savings program, noting that prices for fixtures without motion sensors have remained relatively stable, while those with motion sensors have increased significantly since 2018. Price ranges are also highlighted, showing a wide variation in costs.

2021 Instant Savings-Finding: Instant Savings net electrical energy savings and peak demand savings surpassed the targets. Instant Savings achieved 14.314 GWh in net electrical energy savings and 1.629 MW in net peak demand savings at the...

AI summary In 2021, the Instant Savings program exceeded its energy and peak demand savings targets, driven by increased participation in controls and appliance categories. Despite challenges from the pandemic, participation remained high, with non-lighting products contributing the majority of gross savings. Retailers reported high satisfaction with the program and its delivery.

CONCLUSION Table 45 summarizes the participation level as well as the gross and net electrical energy savings for each Residential Efficient Product Rebates program component and for the program as a whole.

AI summary The conclusion section references Table 45, which summarizes participation levels and energy savings for the Residential Efficient Product Rebates program and its components.

Table 45: Overall 2021 Residential Efficient Product Rebates Participation Level and Evaluated Savings Participat tion Level Gross Sa vings NTGR Net Savings Value Unit Value Unit Value Value Unit ARet Energy Savings 4.462 GWh 0.55 2.474 GW...

AI summary Table 45 summarizes the 2021 participation levels and savings from the Residential Efficient Product Rebates program. The program exceeded its net electrical energy savings target by 29% and peak demand savings target by 20%, with Instant Savings being the main contributor.

Table 4: 2021 ARet Corrected Tracked Savings Program Component Result Value Tracked by EOne Corrected Tracked Value Relative Difference Value Unit Value Unit Value ARet Gross Energy Savings at the Generator 4.341 GWh 4.342 GWh 0.03% Gross...

AI summary Table 4 presents corrected tracked savings for the 2021 ARet program, showing minimal differences between original and corrected values for both gross and net energy and peak demand savings at the generator, as well as for the HomeWarming and Mi'kmaw Home Energy Efficiency Project.

B. Purchase – LED Bulbs - B1. How many non-pear-shaped LED bulbs did you purchase? Please enter the number of bulbs, not packages. - 1. Enter number of LED bulbs bought: ____ [NUMBER OF BULBS MUST BE ≥ 1]. - 98. Don't know [ASK RESPONDENT...

AI summary This section asks respondents to report the number of non-pear-shaped LED bulbs purchased, emphasizing that the quantity of bulbs, not packages, should be provided. If the respondent does not know the number, they are asked to provide an estimate or the survey is terminated.

B7. Do you plan on installing this LED bulb … [ALLOW ONLY [ASK IF B5=2] ONE CODE ] 1. To replace a bulb once it burns out 2. To replace a bulb that is still working 96. Other [SPECIFY] B8. You bought [INSERT NUMBER OF LEDS [ASK IF B1 OR B2...

AI summary The text presents a series of survey questions related to the installation and replacement of LED bulbs, including scenarios such as replacing bulbs once they burn out, replacing bulbs that are still working, and the reasons behind such replacements. These questions are structured to gather detailed information on consumer behavior and usage patterns.

[ASK THE FOLLOWING QUESTIONS IF AWARE OF THE DISCOUNT [(D1=](#page-193-0)1) OR [(D2=](#page-193-2)1), OTHERWISE SKIP TO SECTION H] - D3. Before the beginning of the rebate campaign on September 24th, were you aware that discounts on LED bu...

AI summary The text presents a series of questions related to customer awareness and behavior regarding LED bulb discounts. It asks whether respondents were aware of the discount, if they postponed purchases, and what they would have bought if the discount was not available.

- 96. Other, SPECIFY: ______________________ Incandescent bulb Halogen bulb CFL bulb D7. How likely would you have been to buy the LED bulbs that you purchased if you had to pay the full price? Please answer on a scale of 0 to 10, with a 0...

AI summary The text includes a question about the likelihood of purchasing LED bulbs at full price and another about the timing of purchase without a discount. These questions are part of a survey or proceeding related to consumer behavior and energy efficiency programs.

E4. Are there any LED fixtures currently installed in your home? [ALLOW ONLY ONE CODE] 1. 2. 98. Yes No Don't know E5. Will the LED fixture(s) you bought be installed indoor or outdoor? [ALLOW ONLY ONE CODE] 1. 2. 3. 96. Indoor Outdoor [SH...

AI summary The text presents a survey form with questions about LED fixture installation, including whether they are installed indoors or outdoors, the number of fixtures purchased, and the reasons for purchasing them. The form includes specific instructions for data entry and validation.

F2. [ASK IF [F1=](#page-197-1)1] How did you find out about this program? [ALLOW MULTIPLE RESPONSES; MAKE DON'T KNOW EXCLUSIVE] - 1. TV ads - 2. Print ads - 3. Radio ads - 4. In-Store radio remote live radio personalities at a local store...

AI summary The text presents a survey question asking respondents how they learned about a program, with multiple response options including TV, print, radio, in-store promotions, social media, and other methods. It also asks about visibility of promotional materials for LED light fixture discounts at the point of purchase.

ROTATE [(H1](#page-1-0) + [H2](#page-1-1)[-H3)](#page-1-2) AND [(H4](#page-2-0) + [H5](#page-2-1)[-H6)](#page-2-2) SEQUENCES; SHOW [H1](#page-1-0) TO [H3](#page-1-2) ON SAME SCREEN AND [H4](#page-2-0) TO [H6](#page-2-2) ON SAME SCREEN - H1...

AI summary This document contains survey questions related to customer experiences with Efficiency Nova Scotia programs and promotional materials, specifically regarding LED bulb and fixture purchases. It explores whether prior participation in programs or exposure to promotional materials influenced purchasing decisions and energy-saving considerations.

I. Demographics These final questions are asked for statistical purposes only. The information collected is strictly confidential and will only be used in group results. - I1. What type of residence do you live in? [ACCEPT ONLY ONE CODE] -...

AI summary This section collects demographic information about residents for statistical purposes. It asks about the type of residence individuals live in, with multiple options provided, including specific categories for different types of homes and the option to specify another type or decline to answer.

B3. Did you purchase these bulbs for your own use (for example, for your home or cottage), or are you a company or contractor purchasing products for a client or clients outside of your organization? Purchase Reason 2020 2021 Sample Size 8...

AI summary The text asks respondents whether they purchased LED bulbs for personal use or for clients outside their organization and provides statistics on the responses. It also inquires about the presence of non-pear-shaped LEDs in homes and the installation plans for a newly purchased LED bulb.

B6/B9. Concerning the LED bulbs that you will use to replace existing LED bulbs: do you plan on installing these LED bulbs mostly …? Existing LED Bulb Replacement Timing 2019 2020 2021 Sample Size 18 (#) 34 19 (#) To replace LED bulbs once...

AI summary The text presents survey data on consumer behavior regarding LED bulb replacement, including timing and reasons for replacing bulbs that are still functional. It outlines responses from 2018 to 2021 and highlights factors such as lighting preference and bulb lifespan influencing replacement decisions.

Multiple responses C3. The day you recently bought the LED bulb(s), did you see the stickers, shelf signs, or posters at the front of the store or in the light bulb section of the store promoting the discount offered on LEDs?\

AI summary The question asks whether the respondent saw promotional materials for LED bulb discounts at the time of purchase, focusing on in-store signage such as stickers, shelf signs, or posters in the light bulb section.

In-store Promotion Awareness 2017 2018 2019 2020 2021 Sample Size 94 152 48 84 67 Yes 94% 96% 81% 63% 55% No 5% 4% 19% 37% 40% Don't know 1% - - - 4% Base: Respondents who purchased LED bulbs (2017-2018) and respondents who purchased non-A...

AI summary The table shows declining in-store promotion awareness for LED bulb purchases from 2017 to 2021, with a significant drop from 94% in 2017 to 55% in 2021. The sample sizes and response percentages are provided for each year.

In-store Promotion Awareness 2019 2020 2021 Sample Size 63 100 53 Yes 68% 55% 62% No 29% 30% 30% Don't know 3% 15% 8% Base: Respondents who purchased LED fixtures Wording change in 2021 C3/F3. The day you recently bought the LED [bulb(s)/l...

AI summary The text presents survey data on in-store promotion awareness for LED products from 2019 to 2021, showing varying percentages of respondents who saw promotional materials. The data is split into two tables based on different sample groups and includes a note about wording changes in 2021.

- D2. To confirm, you did not know about the discount on specific LED bulbs before paying at the register?\ [CODE ONE ONLY] Discount Awareness 2017 2018 2019 2020 2021 Sample Size 100 163 48 84 67 Yes, was aware of discount before paying 9...

AI summary The text asks respondents whether they were aware of a discount on specific LED bulbs before paying at the register. The data shows a declining trend in awareness from 2017 to 2021, with a significant drop from 94% in 2017 to 52% in 2021.

D3. Before the beginning of the rebate campaign on September 24th, were you aware that discounts on LED bulbs would be offered this fall? Program Awareness 2017 2018 2019 2020 2021 Sample Size 94 152 40 53 35 Yes, aware that discounts woul...

AI summary The question asks whether the respondent was aware of discounts on LED bulbs before a rebate campaign started on September 24th. The table shows awareness levels over several years, with low awareness in most years and a significant majority not being aware of the discounts.

D5. If the discount on LEDs had NOT been offered, what would you have bought? Would you have...? Purchases if Discount Had not Been Offered 2017 2018 2019 2020 2021 Sample Size 94 152 40 53 35 Bought LEDs anyway 38% 41% 45% 62% 89% Bought...

AI summary The table shows that a significant percentage of respondents would have purchased LED bulbs even without the discount, with the percentage increasing over time from 38% in 2017 to 89% in 2021. A smaller percentage would have bought other types of bulbs, while the majority would not have purchased any bulbs.

E4. Are there any LED fixtures currently installed in your home? LED Fixtures Currently Installed 2019 2020 2021 Sample Size 63 100 53 Yes 78% 76% 77% No 22% 23% 17% Don't know - 1% 6% Base: Respondents who purchased LED fixtures 2020 2021...

AI summary The text discusses the installation of LED fixtures in homes, showing a high percentage of respondents who have installed them, with most intended for indoor use. The data spans from 2019 to 2021 and includes responses on the type and location of LED fixtures installed.

Responses do not sum to 100% due to rounding 2020 2021 Intended Location of Fixtures Recessed Fixtures Other LED Fixtures Recessed Fixtures Other LED Fixtures Sample Size 30 70 15 (#) 38 Indoor 93% 86% 12 92% Outdoor 3% 7% 2 5% Both 3% 7%...

AI summary The table presents data on the intended location of LED fixtures (recessed and other) purchased by respondents in 2020 and 2021, including sample sizes and percentages for indoor, outdoor, and both locations. The data is presented with some rounding, which may cause the percentages to not sum to 100%.

- G2 To confirm, you did not know about the discount on specific LED fixtures before paying at the register?\ Aware of Discount 2019 2020 2021 Sample Size 63 100 53 Yes 84% 49% 66% No 14% 51% 34% Don't know 2% - - Base: Respondents who pur...

AI summary The text asks whether a respondent was aware of a discount on specific LED fixtures before purchasing them, with a table showing the percentage of respondents who were aware of the discount in 2019, 2020, and 2021.

H1. Before your recent purchase, had you at any time in the past benefitted from a discount on energy efficient products or participated in other programs offered by Efficiency Nova Scotia?\ Benefitted from Other ENS Programs in the Past 2...

AI summary The text presents survey data on customer participation in Efficiency Nova Scotia (ENS) programs and their influence on recent purchases of LED bulbs and fixtures. It shows that a majority of respondents had previously participated in ENS programs and that their experience influenced their decision to purchase LED products.

I2. Do you own or rent this residence? Home Ownership 2017 2018 2019 2020 2021 Sample Size 100 194 111 184 120 Own/buying 87% 91% 96% 94% 95% Rent/lease 13% 9% 4% 4% 3% Other - - - 1% - Prefer not to say - - - 2% 2% I3. Do you or does your...

AI summary The text presents survey data on home ownership and electricity bill payment responsibilities from 2017 to 2021. It shows a trend of increasing home ownership rates and decreasing rental rates over time. The data also includes gender distribution across the same years.

Table 1: Overview of Data Collection Activity Descriptor This Instrument Instrument Type Interview Guide Estimated Time to Complete 25-30 minutes Target Audience Head office retailers Expected Number of Completions 7 Contact List Source EO...

AI summary The document outlines two tables related to data collection activities. Table 1 describes an interview guide targeting head office retailers, while Table 2 outlines research objectives and associated sections. The text includes instructions for importing variables and skipping patterns.

Context Since the beginning of 2021, Efficiency Nova Scotia has held two promotional campaigns for the Instant Savings program, where customers can get rebates for products including LED bulbs. The spring promotion was held from April 9 to...

AI summary Efficiency Nova Scotia has conducted promotional campaigns for the Instant Savings program, offering rebates for LED bulbs and fixtures. The impact of the COVID-19 pandemic on 2021 lighting sales in Nova Scotia is being discussed, with questions about whether sales have been higher, lower, or unaffected compared to a typical year.

[ASK THIS SECTION IF LED FIXTURE RETAILER] Now let's talk about the lighting fixtures you carry. As you may recall, the LED fixtures promoted by Instant Savings are ENERGY STAR certified, hard-wired, with integrated LED lighting, so the on...

AI summary The text discusses LED fixture sales in Nova Scotia, referencing data provided to Efficiency Nova Scotia and asking the retailer to confirm or adjust the estimated number of fixtures sold during the first three quarters of 2021.

[ASK THIS SECTION TO ALL] [NOTE TO INTERVIEWER: IN 2019, EFFICIENCY NOVA SCOTIA CHOSE TO REMOVE LED A-TYPE BULBS FROM INSTANT SAVINGS PRODUCT OFFER. F1 IS TO UNDERSTAND IMPACT OF THIS CHANGE ON 2021 SALES.] The next questions are to unders...

AI summary The text discusses the removal of LED A-type bulbs from the Instant Savings product offer in 2019 and seeks to understand the impact on 2021 sales. It also asks about anticipated sales trends for residential lighting products in 2022 and where different lighting products stand on the product adoption curve.

Algorithm – LED Bulbs Algorithm – LED Bulbs D5. If the discount on LEDs had NOT been offered, what would you have bought? IF 1: D5 = 100% 1. Bought LEDs anyway IF 2: D5 = Use D6 2. Bought another type of bulb IF 3: D5 = 0% 3. Not bought an...

AI summary This section outlines an algorithm used to assess customer behavior related to LED bulb purchases, focusing on whether discounts influenced their decisions and when they would have purchased LEDs without the discount.

EXECUTIVE SUMMARY This report presents the 2021 demand-side management (DSM) results of the Existing Residential program administered by EfficiencyOne (EOne). This program is comprised of five components: (1) Home Energy Assessment (HEA);...

AI summary This report outlines the 2021 demand-side management (DSM) results of the Existing Residential program administered by EfficiencyOne (EOne). The program includes five components aimed at promoting energy efficiency in residential homes and affordable housing through financial incentives, technical support, and direct installations.

Table 2: Overall 2021 Existing Residential Participation and Evaluated Savings Participation Level Gross Savings NTGR Net Savings Value Unit Value Unit Value Value Unit HEA Energy Savings 3.618 GWh 0.96 3.481 GWh Lifetime Energy Savings 96...

AI summary Table 2 presents the 2021 participation levels and evaluated savings for various residential energy efficiency programs in Nova Scotia. It details energy savings, lifetime energy savings, and peak demand savings for programs such as Home Energy Assessment, Green Heat, Efficient Product Installation, Mi'kmaw Home Energy Efficiency Project, and Affordable Multifamily Housing, along with net-to-gross ratios and net savings.

Table 7: Comparison of 2021 MHEEP Tracked and Evaluated Savings at the Generator Gross Savings Net Savings Realization Value Unit NTGR Value Unit Rate Energy Savings Tracked Savings by EOne 0.316 GWh 1.00 0.316 GWh Evaluation Results 0.316...

AI summary Table 7 compares the 2021 MHEEP tracked and evaluated savings at the generator level, showing 100% realization for both energy and peak demand savings. The AMH Findings and Recommendations section follows, likely addressing outcomes and next steps based on these results.

1.1 HEA Description HEA is a home energy evaluation-based program component that encourages homeowners to improve the energy efficiency and comfort of their home by providing them with related information and financial incentives in the fo...

AI summary The Home Energy Assessment (HEA) program provides homeowners with energy evaluations and financial incentives to improve home energy efficiency. The program involves a pre-retrofit assessment, eligibility for rebates, and a post-retrofit assessment to confirm upgrades. The cost of the pre-retrofit assessment increased in August 2021, and eligible participants can receive a reimbursement of $100 after completing upgrades.

Table 10: Implementation Status of Past Recommendations for HEA # Past Recommendations Status Comments 2019 HEA-R2 Develop and document a long-term strategy to improve contractor engagement with HEA. Deferred EOne will develop a strategy t...

AI summary This table outlines the implementation status of past recommendations related to the Home Energy Assessment (HEA) program. Both recommendations from 2019 HEA-R2 and HEA-R3 have been deferred, with plans to address them in 2022, considering the impact of the ongoing COVID-19 pandemic and upcoming updates like the Greener Homes Grant.

2021 HEA-Finding: The HEA tracking sheet is becoming more prone to calculation errors and other mistakes. The number of HEA tracking sheet fields has expanded a lot over the last few years with such additions as a new demand savings calcul...

AI summary The HEA tracking sheet has become more error-prone due to increased complexity, including a new demand savings calculation approach. It will further change in 2022 with the integration of the federal Greener Homes program. A recommendation is made to simplify and reorganize the tracking sheet to reduce calculation errors.

5.1 Green Heat Description The Heating System Rebates Program, referred to as Green Heat, is aimed at encouraging the installation of energy efficient heating systems as well as heating systems for which fuel is provided from renewable res...

AI summary The Green Heat program, managed by EOne, provides financial incentives for energy-efficient heating systems and renewable fuel heating in Nova Scotia homes. The program includes rebates for heat pumps, biomass systems, solar heating, and demand reduction measures. In 2020, a pilot program in the Klondike area introduced enhanced incentives and new measures, which were later expanded province-wide. The application period for the program was extended from 90 to 180 days in April 2021.

6 GREEN HEAT EVALUATION APPROACH The 2021 Green Heat evaluation comprised a condensed impact evaluation and a market evaluation. The main objectives of the evaluation were as follows: - › Collect information on participant perspectives - ›...

AI summary The 2021 Green Heat evaluation focused on assessing the impact and market evolution of mini-split heat pumps (MSHPs), with objectives including collecting participant perspectives, calculating energy savings and emissions reductions, and analyzing market trends.

7 GREEN HEAT PARTICIPANT PERSPECTIVES Awareness about Green Heat was driven largely by contractors, retailers, or distributors (34%) through word-of-mouth (19%) or online (14%). Sources of awareness are generally consistent with the previo...

AI summary The Green Heat program has high participant satisfaction, with households rating it 9.0 out of 10. Awareness was driven by contractors and online sources, and the main motivations for participation were saving on energy costs and receiving rebates. Participants were concerned with equipment reliability and selection, and some expressed dissatisfaction with rebate amounts.

2021 Green Heat Participant Perspective Highlights - › Awareness about Green Heat is largely driven by contractors, retailers, and distributors. - › The primary motivations for participating in Green Heat are to save on energy costs and be...

AI summary The 2021 Green Heat Participant Perspective Highlights indicate that awareness is driven by contractors and retailers, with participants motivated by energy cost savings and rebates. Concerns about equipment reliability and selection are prominent, though overall satisfaction with the program is high, albeit with lower satisfaction regarding rebate amounts.

8.2.1 Installation Rates Installation rates represent the proportion of measures recorded in the tracking sheet that remain installed in participants' homes. Installation rates for all energy efficient heating systems under Green Heat were...

AI summary Installation rates for energy efficient heating systems under Green Heat are estimated at 100% due to their relatively high cost, indicating that all recorded measures remain installed in participants' homes.

Table 31: 2021 Green Heat Unitary Peak Demand Savings Measure Tracked Peak Demand Savings [W] Evaluated Peak Demand Savings [W] Heat Pumps MSHPs – Fully Electrically Heated 2,496 No change MSHPs – Mainly Electrically Heated 2,576 No change...

AI summary Table 31 presents 2021 Green Heat Unitary Peak Demand Savings for various measures, including heat pumps, biomass, and solar technologies. It shows tracked and evaluated peak demand savings in watts for different types of heating systems, with some entries marked as 'No change' or 'N/A'.

9.1.1 Market Share of Heat Pumps The data presented in this subsection are for all heat pumps, not just MSHPs. NS Power data indicates that, since 2013, over 90% of heat pumps installed through the NS Power on-bill financing program compon...

AI summary The text discusses the market share of heat pumps in Nova Scotia, noting that the majority of heat pumps installed through NS Power's on-bill financing program and EOne's incentives are mini-split heat pumps (MSHPs). It provides data on the number of homes with heat pumps installed annually from 2013 to 2021 and forecasts future growth rates and cumulative numbers.

Table 40: HEA Incented High-efficiency Mini-split Heat Pump Systems, 2015-2021 2015 2016 2017 2018 2019 2020 2021 Number of MSHP Systems 16 220 542 420 585 514 503 [Figure](#page-141-1) 23 below presents an evolution of the number of MSHP...

AI summary Table 40 shows the number of HEA-incented high-efficiency mini-split heat pump systems installed from 2015 to 2021. The data indicates a significant increase in installations, with the Green Heat program contributing the majority of incented systems in 2021.

9.1.2 Green Heat Eligible Mini-split Heat Pumps The Evaluator interviewed five distributors of HVAC products, including MSHPs, in Nova Scotia to gain more in-depth understanding of MSHP market trends and sales of Green Heat-eligible high-p...

AI summary The Evaluator interviewed HVAC product distributors in Nova Scotia to understand market trends and sales of Green Heat-eligible mini-split heat pumps. All interviewed distributors sell high-performing units, with four stating that at least 90% of their contractor customers carry Green Heat-eligible units. The data includes NS Power forecasts and actual numbers from incentive programs.

9.1.4 Mini-split Heat Pump Market Outlook and Trends To evaluate the evolution of MSHP sales over the past two years, the Evaluator asked for distributors' inputs. From 2019 to 2020, four out of five distributors reported an increase in sa...

AI summary The text discusses the growth in mini-split heat pump (MSHP) sales in Nova Scotia from 2019 to 2021, driven by increased home improvement spending, pandemic-related work-from-home trends, and incentive programs like Green Heat and Greener Homes. Distributors report higher-than-forecasted growth, with most sales being high-performing cold climate units. Challenges include higher costs and customer reluctance to apply for incentives.

11.1 EPI Description EPI provides participants with free-of-charge direct installations of energy efficient products. EOne contracts service providers to provide this service across the province. EPI is available to both homeowners and ren...

AI summary The Efficient Product Installation (EPI) program offers free direct installation of energy-efficient products to homeowners and renters. Energy Efficiency Nova Scotia (EOne) contracts service providers to deliver this service province-wide, and Table 44 outlines the products available in 2021 and their energy-saving focus.

On-site Visits In the fall of 2021, Equilibrium performed on-site visits in 63 participant homes. The protocol for the onsite visits is presented in Appendix XIII.

AI summary In the fall of 2021, Equilibrium conducted on-site visits in 63 participant homes as part of a program, with the protocol detailed in Appendix XIII.

A Air Sealing Kits – Heat Pump Heatin g Total for Product Category Foam Gaskets Door Sweeps Window Air Sealing Door Weather Stripping Single-family Homes Number of Units Number of Units 9 0 0 2 9,541 Installation Rate (%) 31% 100% 84% 84%...

AI summary The table presents data on the installation and energy savings of various home energy efficiency products, including air sealing kits and heat pump heating systems. It includes details on the number of units, installation rates, energy savings, and peak demand savings for single-family homes in Nova Scotia.

Table 57: 2021 EPI Net-to-gross Ratios by Product Category LED Lamps Low-flow Showerheads Other Products Non-low income Participants Low-income Participants Non-low income Participants Low-income Participants Non-low income Participants Lo...

AI summary Table 57 presents the 2021 Net-to-gross Ratios (NTGR) for the Efficient Product Installation (EPI) program by product category and participant type. The table shows that low-income participants had higher NTGR values for LED lamps and other products, while non-low-income participants had a higher proportion of gross savings. A footnote explains that 2019 owner values were used for comparison due to lack of differentiation between owners and tenants in 2021.

16.1 MHEEP Description MHEEP provides energy efficiency upgrades to band-owned homes in Mi'kmaw communities at no cost to participants or the community. EOne works with community housing managers (HMs), two delivery agents (DA), and Mi'kma...

AI summary MHEEP provides energy efficiency upgrades to Mi'kmaw band-owned homes at no cost, managed by EOne, community housing managers, delivery agents, and Mi'kmaw-preferred contractors. It includes home energy assessments, building envelope upgrades, and appliance replacements. Funding comes from electricity ratepayers and the Province of Nova Scotia. MHEEP was suspended during the COVID-19 pandemic and aimed for specific energy savings in 2021.

16.3 Participant History As presented in [Figure 32](#page-5-0) below, 82 participants completed projects and achieved electrical energy savings in 2021 under MHEEP, representing a 242% increase in participation compared to 2020. Participa...

AI summary In 2021, MHEEP saw a 242% increase in participation compared to 2020, with 82 participants completing projects and achieving electrical energy savings. Average savings per participant increased by 5%, partly due to a lower proportion of participants with non-electrical heating. MHEEP achieved 0.316 GWh in gross electrical energy savings and 0.147 MW in gross peak demand savings, with heat pump retrofits being the primary measure for electrical savings.

Table 64: Evaluated 2021 MHEEP Gross Energy and Peak Demand Savings Total Number of Participants 82 Energy Savings Gross Energy Savings Without Overestimation Ratio (OR) – at the Meter (GWh) 0.425 Gross Energy Savings with OR – at the Mete...

AI summary Table 64 evaluates the 2021 MHEEP program's energy and peak demand savings. It reports 82 participants, with gross energy savings of 0.289 GWh at the meter and 0.316 GWh at the generator. Peak demand savings were 0.129 MW at the meter and 0.147 MW at the generator, with a peak demand-to-energy ratio of 0.445 MW/GWh, differing from previous calculations due to new methodology for heat pumps.

20.1 AMH Description AMH provides affordable housing owners and non-profit organizations, such as rehabilitation or transition houses, with incentives for building-wide energy retrofit projects with the intent of reducing electrical and no...

AI summary AMH provides incentives for energy retrofit projects in affordable housing and non-profit organizations, aiming for energy savings. Projects require audits unless specific measures are installed, and funding comes from electricity ratepayers and the Province of Nova Scotia. Due to the pandemic, in-home activities were suspended temporarily, affecting project completions.

CONCLUSION Table 74 presents the participation levels as well as evaluated gross and net savings at the generator for each Existing Residential program component and for the program as a whole.

AI summary The conclusion section references Table 74, which outlines participation levels and evaluated gross and net savings at the generator for each component of the Existing Residential program and the program as a whole.

Table 74: Overall 2021 Existing Residential Participation and Evaluated Savings Participa Gross S Gross Savings Net Sa vings Value Unit Value Unit Value Value Unit HEA Energy Savings 3.618 GWh 0.96 3.481 GWh Lifetime Energy Savings 961 Par...

AI summary Table 74 presents the 2021 residential participation and evaluated savings across various energy efficiency programs, including HEA, Green Heat, EPI, MHEEP, and AMH. The table details energy savings, lifetime energy savings, and peak demand savings for each program, with overall totals provided.

INTRODUCTION Could I speak with ? - 1. Yes [CONTINUE] - 2. No [SAY "PERHAPS YOU CAN HELP ME ANYWAY." CONTINUE] Hello, my name is ____________________ from Narrative Research, a Halifax-based survey research company. We are performing an ev...

AI summary The introduction outlines a survey conducted by Narrative Research on behalf of Efficiency Nova Scotia to evaluate the Heating System Rebates program. Participants are contacted to provide feedback on their experience with the program, which offers rebates for installing solar systems or home heating equipment.

B. Awareness and Motivations for Participating - B1. How did you first become aware of the Green Heat program? [DO NOT READ. SINGLE RESPONSE] - 1. Radio ads - 2. Print ads (magazine or newspaper) - 3. In-store signage - 4. Retailer flyer -...

AI summary This section of the regulatory proceeding explores how respondents became aware of the Green Heat program and their motivations for participating. It includes options for how they learned about the program and the primary reasons for interest, such as energy savings, comfort, and environmental benefits.

Series B: Questions on the decision to install a high-efficiency heat pump Only high-efficiency heat pump models are eligible for a rebate under the Green Heat program, so the heat pump you have installed is much more efficient than the st...

AI summary The document discusses the eligibility of high-efficiency heat pumps for rebates under the Green Heat program and asks if the respondent was aware of such models before learning about the program.

Factor (READ AND RANDOMIZE) Responses a. The program rebate 98 Don't Know Response 99 Refused b. Information provided by Efficiency Nova Scotia 98 Don't Know Response 99 Refused c. Information on the benefits of high efficiency equipment p...

AI summary The text presents a table with factors related to a program rebate and responses from participants, including a high number of 'Don't Know' and 'Refused' responses. The table includes information provided by Efficiency Nova Scotia and details on the benefits of high efficiency equipment from retailers or contractors.

H. Barriers - H1. For the next few statements, I'd like you to think back to the time when you started to consider installing [a/an] . On a scale of 1 to 10 where 1 means "not at all a concern" and 10 means "a major concern," how much of a...

AI summary This section asks respondents to rate the level of concern they had regarding various barriers to installing equipment on a scale from 1 to 10. The barriers include selecting the right equipment, finding a qualified contractor, and cost concerns.

B2. What was the SINGLE most important reason you were interested in participating in Green Heat?\ 2018 2019 2021 Most Important Reason for Participating Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Bioma...

AI summary The table presents survey data on the most important reasons for participating in the Green Heat program from 2018 to 2021. The primary motivation was saving on energy costs, with significant variations across years and heating technologies.

B2/B3. What was the SINGLE most important reason you were interested in participating in Green Heat? Were there any other reasons? 2021 Important Reasons for Participating (All Mentions) Total MSHP Central Heat Pump Solar/ Biomass Sample S...

AI summary The survey asked participants about their reasons for joining the Green Heat program, with saving on energy costs being the most common reason. Other motivations included rebates, environmental concerns, and home comfort.

C6. Before you heard about the Green Heat Program, had you already made the decision to install a high-efficiency heat pump model? Previously Decided to Install High Efficiency Heat Pump 2018 2019 2021 Sample Size 26 30 53 Yes 81% 93% 79%...

AI summary The text discusses survey responses about decisions to install high-efficiency heat pumps before the Green Heat Program and the impact of rebates on willingness to pay. Most respondents had already decided to install high-efficiency heat pumps prior to the program, and the majority would have paid the full cost even without the rebate.

Influence of Factors on Decision to Have High Efficiency Heat Pump Installed 201 8 20 19 2021 Sample Size Mean Sample Size Mean Sample Size Mean Information on the benefits of high efficiency heat pumps provided by the retailers or contrac...

AI summary The table presents data on how different factors influence the decision to install high efficiency heat pumps. It shows the sample size and mean scores for information provided by retailers, contractors, and ENS, as well as the impact of rebate programs.

201 8 201 19 202 21 Would Have Paid Full Equipment Sample Size Mean Sample Size Mean Sample Size Mean Would have paid/financed full cost of solar water heating, wood stove, pellet stove or wood boiler/furnace 23 8.8 39 7.9 38 8.5 Don't kno...

AI summary The table presents data on the willingness of participants to pay or finance the full cost of various energy-efficient equipment, such as solar water heating and wood stoves, across different sample sizes and mean values. The data excludes responses of 'Don't know/Refused'.

Likelihood of Actions If Program 20 18 20 19 20 21 Not Available Sample Size Mean Sample Size Mean Sample Size Mean Postponed installing the equipment by at least one year 22 3.6 39 4.4 38 4.2 Kept your old heating system instead of instal...

AI summary The table shows the likelihood of different customer actions related to heating equipment installation under a program. It includes data on postponed installations, retaining old systems, and installing alternative heating systems, with sample sizes and mean scores for different years.

Base: Respondents who had previously decided to install a Wood/Pellet Stove/Boiler/Furnace/Solar Heating System prior to the program component \ Wording change in 2021 \ Wording change in 2021 E7. I WOULD LIKE YOU TO RATE THE INFLUENCE OF...

AI summary The text discusses respondents who had already decided to install heating systems before a program component, with a focus on rating the influence of factors in their decision to install equipment, using a scale from 0 to 10.

G1. Using a scale from 1 to 10 where 1 is "not at all satisfied" and 10 is "completely satisfied" how would you rate your satisfaction with the program overall?\ Satisfaction 2018 2019 2021 With Green Heat Overall Total MSHP Central Heat P...

AI summary The table presents survey results on overall satisfaction with the Green Heat program from 2018 to 2021, showing high satisfaction levels across different technologies like MSHP, central heat pumps, and biomass.

G2. What was the most important reason you were not more satisfied with the program overall? 2018 2019 2021 Most Important Reason Not More Satisfied With Green Heat Overall Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Hea...

AI summary The table presents survey data on the most important reasons respondents were not more satisfied with the Green Heat program across different years. Key issues include rebate amounts being too small, program complexity, and communication problems.

2018 2019 2021 Satisfaction With Green Heat Total MSHP Central Heat Pump Biomass Solar/ Total MSHP Central Heat Pump Biomass Solar/ Total MSHP Central Heat Pump Biomass Solar/ Sample Size mple Size Sa Mean mple Size Sa Mean mple Size Sa Me...

AI summary The table presents survey results from 2018, 2019, and 2021 on customer satisfaction with green heating technologies, including MSHP, central heat pumps, biomass, and solar. It includes metrics such as reliability, equipment selection, energy savings, and cost considerations.

H2. What other concerns, if any, did you have with installing [a/an] [EQUIPMENT]? 2018 2019 2021 Other Concerns With Installation of Equipment Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Total MS...

AI summary The table outlines concerns related to the installation of equipment, such as MSHP and central heat pumps, across different years. Concerns include issues with location, reliability, contractor quality, safety, cost, and environmental impact. The majority of respondents had no concerns.

I1. What was the most helpful aspect of the Green Heat program? 2018 2019 2021 Helpful Aspects of Green Heat Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomas...

AI summary The Green Heat program's most helpful aspect, according to respondents, was the rebate or lowering the cost of installation, with over 40% of participants in 2021 citing this as a key benefit. Other aspects, such as providing information about efficient equipment and assistance in finding an installer, were also mentioned but with lower frequency.

J1. What type of residence do you live in? 2018 2019 2021 Type of Residence Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Sample Size 90 45 22 23 120 50...

AI summary The text presents survey data on the types of residences and number of bedrooms in homes across different years (2018, 2019, 2021) with breakdowns by categories such as detached single-family homes, semi-detached houses, and mobile homes. It includes sample sizes and percentages for each category.

J3. Including yourself, how many people live in this residence on a full-time basis? 2018 2019 2021 Number of People in Household Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central He...

AI summary The text presents statistical data on the number of people living in residences and age distribution across different heating systems in Nova Scotia from 2018 to 2021. The data includes sample sizes and percentages for different household sizes and age groups across various heating technologies.

J5. What is the highest level of education you have completed? 2018 2019 2021 Education Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Sample Size 90 45 2...

AI summary The text presents data on education levels and income categories for participants in energy-related programs in Nova Scotia, including statistics on MSHP, Central Heat Pump, and Solar/Biomass participants across different years.

J7. Gender: : 2018 2019 2 2021 Gender Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Total MSHP Central Heat Pump Solar/ Biomass Sample Size 90 45 22 23 120 50 30 40 140 97 5 (#) 38 Male 62% 58% 73%...

AI summary The table presents gender distribution data across different heating technologies in various years, showing the percentage of males and females in the sample size for each category, including MSHP, Central Heat Pump, and Solar/Biomass.

[ASK A5 IF OLD CONTACT (I.E. WE SPOKE TO THEM IN 2019 OR 2020] A5. I understand from your past interview that your company is a [DISTRIBUTOR/MANUFACTURER] of heating and cooling equipment, such as MSHPs that sells to contractors but not ho...

AI summary The document asks whether the company is still a distributor or manufacturer of heating and cooling equipment, such as MSHPs, and whether it sells directly to homeowners, based on a past interview from 2019 or 2020.

Increase No change Decrease % % Explanation: C2. To the best of your knowledge, have your overall sales of MSHP increased, decreased or stayed the same from 2020 to 2021? By what percentage an [increase/decrease]? Why do you think they hav...

AI summary The document asks whether the sales of Mini-Split Heat Pumps (MSHP) have increased, decreased, or stayed the same from 2020 to 2021, along with the percentage change and reasons, including the impact of factors such as the COVID-19 pandemic, supply chain issues, demand for renovations, and Federal Government incentives from the Greener Homes program.

D. Product Adoption Curve Now, I am interested in hearing your thoughts on how the market for MSHPs has changed over the last two years. [SEND FIGURE BY EMAIL AHEAD OF INTERVIEW] - D1. What changes in the MSHP market, if any, have you seen...

AI summary The text discusses the product adoption curve for Mini-Split Heat Pumps (MSHPs) in Nova Scotia, asking about changes in the market over the last two years and where MSHPs fall on the adoption curve. It references a figure sent via email and prompts for analysis of factors like efficiency, incentives, and prices.

[VOLUNTEERED] - 98. Don't know - 99. Refused - C2. [ASK IF [C1](#page-113-0) < 8, DO NOT ASK IF DK OR REFUSED IN [C1]](#page-113-0) What was the most important reason you were not more satisfied with the service overall? [DO NOT READ. PROB...

AI summary The text presents a series of survey questions related to customer satisfaction with the Efficient Product Installation Service. It includes options for respondents to indicate reasons for dissatisfaction or satisfaction with the service, as well as a scale to rate satisfaction with specific aspects of the service.

Factor (READ AND RANDOMIZE) Responses a. The installation of energy efficient products, at no charge, offered by the service 98 Don't Know99 Refused Response 97 Not applicable b. Information or advice provided by the service staff 98 Don't...

AI summary The document presents a table with two factors related to customer responses regarding energy efficiency programs. Factor a refers to the installation of energy-efficient products at no charge, and Factor b refers to information or advice provided by service staff. The responses include categories such as 'Don't Know,' 'Refused,' 'Response,' and 'Not applicable.'

[VOLUNTEERED] - 98. Don't know - 99. Refused - G4. [IF ANY OF G3 A TO M > 0; SHOW ONLY PRODUCTS FROM G3 IF > 0] Did you receive an instant rebate at the cashier for the [INSERT PRODUCT FROM [G2]](#page-123-0) you purchased? [REPEAT FOR EAC...

AI summary This section of the document asks respondents whether they received an instant rebate at the cashier for specific energy-efficient products they purchased, with options to select from a list of products and answer yes or no.

G7. [ASK FOR EACH RESPONSE 1-4 AND 96 IN [G5]](#page-125-0) How many [INSERT RESPONSE IN [G5]](#page-125-0) have you retired? - a. Refrigerators - b. Freezers - c. Room air conditioning units - d. Dehumidifiers - e. Other [SPECIFY_____]

AI summary The text asks respondents to indicate how many of specific appliances they have retired, including refrigerators, freezers, room air conditioning units, dehumidifiers, or other specified appliances.

G8. [IF ANY OF [G7A](#page-126-0) TO D > 0; SHOW ONLY PRODUCTS FROM [G7](#page-126-0) IF > 0 ] Did you receive a rebate or assistance from a program for the [INSERT APPLIANCE FROM G7 > 0] you retired? [REPEAT FOR EACH PRODUCT TO [G7](#page...

AI summary This section asks respondents if they received a rebate or assistance from a program for retiring specific appliances, including refrigerators, freezers, room air conditioning units, and dehumidifiers. The question is repeated for each product if applicable.

- I2. How many bedrooms are in your home? [RECORD NUMBER, DO NOT ACCEPT RANGE; ENTER ZERO FOR A STUDIO APARTMENT WITH NO BEDROOMS] RECORD NUMBER: 1. DON'T KNOW - I3. Do you own or rent this home? [DO NOT READ; CODE ONE ONLY]

AI summary The document contains a series of questions related to a residential energy efficiency survey, including inquiries about the number of bedrooms in a home and whether the home is owned or rented. These questions are part of a data collection process, likely for program evaluation or research purposes.

- B3. Were there any other reasons? 2018 2021 Reasons for Participating Most Important Motivation Other Important Motivations Most Important Motivation Other Important Motivations Sample Size 100 100 100 100 To save on energy/energy costs...

AI summary The table shows the reasons for participating in energy efficiency programs in 2018 and 2021, with saving on energy costs being the most significant motivation. Other factors include environmental protection, receiving free services, and improving home comfort. A notable portion of respondents indicated no other reasons for participation.

B4. Were you present when these energy efficient products were installed? \ Was Present During Installation 2018 2021 Sample Size 100 100 Yes 92% 91% No 8% 8% Refused - 1% Wording change in 2021

AI summary The text presents a survey result regarding customer presence during the installation of energy-efficient products in 2018 and 2021. In both years, approximately 92% of respondents were present during installation, with a slight decrease to 91% in 2021. A small percentage of respondents (8% in 2018 and 2021) were not present, and 1% in 2021 refused to answer.

C2. What was the most important reason you were not more satisfied with the service overall? Key Reasons Not More Satisfied with EPI Overall 2018 (#) 2021 (#) Sample Size 5 19 I expected more 3 13 I did not receive any information - 2 Unsu...

AI summary The text presents survey results on customer satisfaction with the Efficient Product Installation (EPI) program. In 2018 and 2021, respondents provided reasons for not being more satisfied, such as expectations not being met, lack of information, and dissatisfaction with installers or products. Conversely, satisfaction reasons included positive experiences with installers, informative services, and perceived energy savings.

F1. Before participating in the Efficient Product Installation Service in [MONTH/YEAR], had you at any time in the past participated in any Efficiency Nova Scotia program or Service? Prior Participation in ENS Program or Service 2021 Sampl...

AI summary The text discusses survey results from participants in the Efficient Product Installation Service, focusing on prior participation in Efficiency Nova Scotia programs and their influence on decisions to install energy-efficient products. Most respondents had not previously participated in ENS programs, but those who had found them a major factor in their decision to install energy-efficient products.

Took into Account the Savings on Energy Bill When Evaluating Different Energy Efficient Products Because of Previous ENS Program or Service Participation 2021 Sample Size 34 Agree 82% Disagree 18% Base: Respondents who had LED bulbs and/or...

AI summary The document presents survey results indicating that 82% of respondents who had energy-efficient products installed through EPI and had previously participated in ENS programs agreed that they took into account energy bill savings when evaluating products. Additionally, 78% of respondents had seen ENS advertisements or information about energy efficiency prior to participating in EPI, and 79% believed that ENS's promotion of energy efficiency was a major factor in their decision to install energy-efficient products.

I1. What type of residence do you live in? Type of Home 2018 2021 Sample Size 100 100 Detached single-family home 76% 80% Townhouse or duplex with shared adjacent walls 6% 4% Semi-detached house 10% 4% Mobile home or house trailer 6% 2% Ro...

AI summary The text presents survey data on residence types, bedroom counts, and ownership status from 2018 and 2021. It shows changes in housing distribution, including a rise in detached homes and a decline in townhouses and semi-detached houses. The data also highlights a shift in bedroom distribution and a high percentage of homeownership in 2021.

I4. Do you pay the electric bills for your home, either on your own or shared with someone else? \ Pay Electricity Bills 2018 2021 Sample Size 100 100 Yes – On own or shared with someone else 100% 98% No - 2% Refused - - Wording change in...

AI summary The text presents survey data on electricity bill payment, household size, and age distribution of respondents from 2018 to 2021. It shows that nearly all respondents paid their electricity bills, with slight changes in household size and age group distribution over time.

Table 1: Summary of 2021 New Residential Program Evaluation Program Evaluation Type Component Impact Process Market Methodology NHC Condensed - - › Tracking sheet audit › Use of the net-to-gross ratio (NTGR) results from 2020 › Calculation...

AI summary This section presents a summary of the 2021 New Residential Program Evaluation, focusing on the New Home Construction (NHC) component. It outlines the evaluation methodology, including tracking sheet audits, the use of net-to-gross ratio (NTGR) results from 2020, and calculations related to GHG emission reductions.

Table 2: Overall 2021 New Residential Participation and Evaluated Savings Participation Level Gross Savings NTGR Net Savings Value Unit Value Unit Value Value Unit NHC Energy Savings 6.245 GWh 0.91 5.683 GWh Lifetime Energy Savings 853 Par...

AI summary Table 2 outlines the 2021 participation and evaluated savings from new residential programs, including energy savings, lifetime energy savings, and peak demand savings, along with the net-to-gross ratio (NTGR) for each category.

NHC Findings and Recommendations This subsection presents the key findings and recommendations from the NHC evaluation. 2021 NHC-Finding: NHC net electrical energy savings surpassed targets but net peak demand savings fell short of targets...

AI summary The 2021 NHC evaluation found that net electrical energy savings exceeded targets by 6%, but net peak demand savings were below targets by 4%. Participation levels in NHC dropped by 6% compared to 2020, possibly due to the impact of the COVID-19 pandemic and project delays. Evaluated gross savings matched EOne's tracked savings, while net evaluated savings were 3% higher due to a slight increase in the NTGR value.

1.1 NHC Description NHC is meant to encourage homeowners and builders to exceed energy efficiency building code requirements in new homes, thereby increasing the number of energy efficient dwellings in Nova Scotia. Since October 2015, NHC...

AI summary The New Home Construction (NHC) program encourages energy efficiency in new homes by offering rebates based on energy performance. Since 2015, it has been funded through DSM funds and limited to electrically heated homes. The program has evolved over time, including changes to the EnerGuide rating system and incentive tiers, with adjustments made in 2017 and 2018. The incentive structure was further revised in 2019 to remove home size requirements and categorize incentives by home type.

Home Type Tier Rebate Target 1 $2,000 40% better than code Single-family 2 $5,000 65% better than code Detached Homes 3 $7,000 + $2,000 75% better than code Net Zero Ready, Net Zero, or Passive House certification 1 $1,000 30% better than...

AI summary The table outlines the 2021 NHC Incentive Structure, detailing rebate amounts and energy efficiency targets for different home types and tiers, valid post-November 2019.

1.2 Follow-up on Past Evaluation Report Recommendations The Evaluator evaluated NHC in previous years and issued improvement recommendations. [Table](#page-191-1) 6 below provides a summary of the implementation status of each recommendati...

AI summary The Evaluator reviewed past recommendations for the New Home Construction (NHC) program and found that all three recommendations—two from 2020 and one from 2018—have been deferred for implementation in the next few years.

Table 6: Implementation Status of Past Recommendations for NHC # Recommendations for NHC Status Comments 2018 NHC-R4 Conduct a billing analysis to review overestimation ratios (Ors) when a sufficient NHC participant sample becomes availabl...

AI summary Table 6 outlines the implementation status of past recommendations for New Home Construction (NHC). Three recommendations from 2018 and 2020 have been deferred. The 2018 recommendation regarding billing analysis was postponed due to changes in the evaluation scope. The 2020 recommendations regarding increasing measure uptake and reviewing data-collection strategies were deferred due to changes in evaluation methods and will be addressed in future years.

1.3 Participation History The evolution of NHC participation levels as well as that of gross energy and peak demand savings from 2012 to 2021 is presented in [Figure](#page-193-0) 5 and [Figure](#page-193-1) 6 below respectively. A total o...

AI summary The participation history of the New Home Construction (NHC) program from 2012 to 2021 shows a decrease in participation in 2021, attributed to the impact of the COVID-19 pandemic and project delays. Despite this, 853 homes were completed in 2021, with significant energy and peak demand savings achieved.

3 NHC IMPACT EVALUATION The objectives of the 2021 NHC impact evaluation were to determine NHC gross and net electrical energy and peak demand savings.

AI summary The 2021 NHC impact evaluation aimed to assess the gross and net electrical energy and peak demand savings resulting from New Home Construction initiatives.

4 NHC KEY FINDINGS AND RECOMMENDATIONS As mentioned previously, the main objectives of the 2021 NHC evaluation were as follows: › Calculate NHC gross and net results, namely electrical first-year and lifetime energy savings, peak demand sa...

AI summary The 2021 NHC evaluation found that net electrical energy savings exceeded targets, but net peak demand savings fell short. Participation levels decreased by 6% compared to 2020, likely due to the impact of the COVID-19 pandemic. Evaluated gross savings matched EOne's tracking, but net savings were 3% higher due to an increase in the NTGR value.

CONCLUSION [Table](#page-4-0) 17 summarizes the participation level, as well as the gross and net savings for the New Residential program that is comprised of one component: New Home Construction (NHC). Participation Level Gross Savings NT...

AI summary The New Residential program's 2021 performance showed that it exceeded net energy savings targets by 6%, but fell short of peak demand savings targets by 4%. The program's participation level and savings are summarized in Table 17 and illustrated in Figure 7.

ABBREVIATIONS BER Business Energy Rebates BNI Business, non-profit and institutional CFL Compact Fluorescent Light DLC DesignLights Consortium DOE Department of Energy DSM Demand-side management ENS Efficiency Nova Scotia EOne EfficiencyOn...

AI summary This section of the document provides a list of abbreviations and their corresponding full forms, including terms related to energy efficiency, lighting, and utility regulation in Nova Scotia.

Table 5: Comparison of 2021 BER Tracked and Evaluated Savings at the Generator Gross Savings Net Savings Realization Value Unit NTGR Value Unit Rate Energy Savings Tracked Savings by EOne 49.141 GWh 0.76 37.345 GWh Evaluation Results 48.96...

AI summary Table 5 compares the tracked and evaluated savings from the 2021 Business Energy Rebates (BER) program. It shows energy and peak demand savings tracked by EOne and evaluated results, with Net-to-Gross Ratios (NTGR) and realization rates provided for both categories.

BER Instant Rebates Although participant information tracking has improved over the past three years, the available data collected by distributors make it difficult to reliably establish the total number of Instant Rebates participants. Th...

AI summary The BER Instant Rebates program saw an 18% increase in measures rebated in 2021 compared to 2020, with LED linear fixtures contributing the largest share of gross energy savings. Participation in some product categories, like booster pumps and LED directional fixtures, declined significantly.

BER Overall As presented in Figure 11 below, BER generated a total of 48.962 GWh in gross energy savings at the generator in 2021, which represents a 10% increase compared to 2020 results. In 2021, gross peak demand savings totalled 7.979...

AI summary The Business Energy Rebates (BER) program achieved 48.962 GWh in gross energy savings in 2021, a 10% increase from 2020, and 7.979 MW in gross peak demand savings, a 6% increase, due to increased participation, especially in Instant Rebates, following the resumption of activities post-COVID-19.

2 BER EVALUATION APPROACH The 2021 BER evaluation comprised a comprehensive impact evaluation as well as a market evaluation. The main objectives of the 2021 BER evaluation were as follows: - › Collect information on participant and partne...

AI summary The 2021 BER evaluation involved a comprehensive impact and market evaluation with objectives including collecting participant perspectives, calculating energy savings, and analyzing LED adoption in the commercial lighting market.

Table 8: 2021 BER Evaluation Approach Evaluation Objectives Research Questions Methodology Collect information on participant and partner perspectives › How do participants become aware of BER Instant Rebates? › How do participants become...

AI summary Table 8 outlines the 2021 BER Evaluation Approach, including objectives such as collecting participant perspectives, calculating gross and net results, and analyzing the market evolution of LED lamps. The methodology involves surveys, interviews, site visits, and calculations to assess program effectiveness and energy savings.

Instant Rebates Participant Survey In November and December 2021, Narrative Research conducted a telephone survey with a total of 50 Instant Rebates participants. The average length of the survey was 14 minutes. The questionnaire is presen...

AI summary Narrative Research conducted a telephone survey with 50 Instant Rebates participants in late 2021, finding a margin of error of 11.8% at a 90% confidence level, which is deemed acceptable for the evaluation despite exceeding the ±10% target.

Instant Rebates Participants Among business participants aware of Instant Rebates (n=20), most first learned of the service through their distributor (55%). Other sources of awareness far less commonly cited included contractors, someone e...

AI summary Among 20 business participants aware of Instant Rebates, 55% first learned of the service through their distributor. Motivations for purchasing energy-efficient products included improving energy efficiency (32%) and saving on energy costs (23%).

Instant Rebates Participants As illustrated in [Figure](#page-45-1) 14 below, there was a high level of satisfaction with Instant Rebates overall, resulting in an average satisfaction score of 8.9 on a 10-point scale. Very few participants...

AI summary Participants in the Instant Rebates program expressed high satisfaction, with an average score of 8.9 on a 10-point scale. Most had no suggestions for improvement, though some mentioned areas like marketing, rebate measure variety, and payment speed.

3.3 Distributor Satisfaction with Instant Rebates Distributors were asked to express their level of satisfaction with various aspects of Instant Rebates using a 10-point scale where 1 means "Not at all satisfied", and 10 means "Very satisf...

AI summary Distributors expressed generally high satisfaction with Instant Rebates, though some noted challenges with administrative costs and customer information collection. Service support and communication from ENS were well-received, though one distributor raised concerns about unfair competition from other ENS programs. Rebate processing and reporting received high ratings, though one distributor cited time constraints as a challenge.

3.4 Distributor Successes and Challenges with Instant Rebates Distributors are generally pleased with BER Instant Rebates and how it benefits their business through the earlier adoption and increased sales of LED products. One distributor...

AI summary Distributors are generally satisfied with BER Instant Rebates, which boost sales and customer satisfaction. However, challenges include administrative burdens, the need for quick product eligibility checks, and suggestions for expanding eligible products and improving rebate percentages.

7.1.3 BER Instant Rebates Rebated LED Lighting Units The total number of LED lamps and fixtures per measure category incented by Instant Rebates since 2014 is presented in [Figure](#page-81-1) 21 below. Since 2019, rebates are no longer pr...

AI summary The BER Instant Rebates program has incentivized LED lighting units since 2014, with a focus on linear lamps and fixtures. Since 2019, rebates for downlight fixtures and certain lamps have been discontinued. Distributor sales data indicates that LED downlight fixtures have seen increased demand, while general-use and decorative lamps have experienced mixed trends.

Table 31: Overall 2021 Efficient Product Rebates Participation and Evaluated Savings Participati ion Level Gross Sa Gross Savings Net Sav ings Value Unit Value Unit Value Value Unit Mail-in Energy Savings 16.366 GWh 0.74 12.111 GWh Lifetim...

AI summary Table 31 presents participation and savings data for the 2021 Efficient Product Rebates program. The program aimed to achieve 35.681 GWh in net energy savings and 7.236 MW in peak demand savings but fell short, achieving 33.491 GWh and 5.401 MW respectively. Instant Rebates was the primary contributor to these savings.

SPECIFIC REASON. ACCEPT MULTIPLE RESPONSES] a. [ASK IF E7A<8] program application, forms and associated paperwork 1. (Difficult/too long to fill out) 2. (Took too long/Time delay in processing) 3. (Communication problems) 96. (Other:) 98....

AI summary The text outlines various issues customers face with a program, including difficulties in filling out application forms, communication problems with contractors, and dissatisfaction with rebate amounts. These issues are categorized under specific reasons and are part of a survey or feedback process.

Satisfaction with 20 17 2018 20 19 20 21 Aspects of Mail-in Sample Size Mean Sample Size Mean Sample Size Mean Sample Size Mean Interaction and communication with contractors or distributors 67 8.6 64 8.7 62 8.7 39 9.2 The program applicat...

AI summary The table presents customer satisfaction data for the Business Energy Rebate (BER) program, focusing on aspects like interaction with contractors, program application processes, rebate amounts, and time required to receive rebates. It also includes reasons for dissatisfaction with the application process, such as difficulty in filling out forms and communication issues.

C. Program Awareness and Participation C1. [ASK IF CONTRACTOR (A3=2)] Who usually makes the decision to buy rather than standard ? Is it… [READ, CODE ONLY ONE] 1. You (or your organization) 2. Your client 96. (Other (SPECIFY:) 98. (Don't k...

AI summary The text discusses program awareness and participation, focusing on decision-making processes related to purchasing products versus standard options. It includes survey-like questions targeting contractors and organizations, asking about decision-makers and organizational activities.

Had you already decided to purchase (Don't know) 99. (Refused) products? decided to purchase before knowing the price of 1. Yes 2. No 97. 98. (Don't know) 99. (Refused) Scotia offered a rebate for the purchase of efficient lighting Please...

AI summary The text presents a survey table related to customer purchasing behavior, specifically focusing on whether customers would have purchased energy-efficient products if they were aware of rebate programs. It includes options for responses such as 'Yes,' 'No,' and 'Don't Know,' and asks respondents to rate their likelihood of purchasing based on rebate awareness.

C2. Can you describe the main activity of your organization? Main Activity of Organization 2019 2020 2021 Sample Size 12 (#) 40 42 Electrical contracting/installation 11 55% 43% Manufacturing - 20% 10% Service - - 7% Agriculture - 3% 5% Co...

AI summary The text presents data on the main activities of an organization in 2019, 2020, and 2021, with a focus on electrical contracting/installation and other sectors. It also includes information on whether clients seek advice from contractors before making purchase decisions.

D4. How did you first become aware of the rebates available under Efficiency Nova Scotia's Business Energy Rebates Program? Source of Awareness of Rebates 2018 2019 2020 2021 Sample Size 30 31 20 20 Through my distributor 57% 39% 65% 55% T...

AI summary The text presents data on how participants became aware of the Business Energy Rebates Program and whether they had already decided to purchase energy-efficient products before learning about the rebate. The data spans from 2018 to 2021 and highlights the primary sources of awareness, such as distributors and contractors.

Project No. 6372 56 \ \ Base: Respondents who were aware of rebate and who had existing products that were working and not close to the end of their useful \ \ \ Base: Respondents who were aware of rebate and who purchased more than one pr...

AI summary The text discusses survey data related to rebate awareness and product usage, focusing on respondents who were aware of the rebate and had existing working products, purchased multiple products, or would have paid full cost for energy-efficient measures. The data is used for analysis and calculations.

ENS Energy Efficiency Promotional Materials Led to Assess Product Cost-Effectiveness 2018 2019 2020 2021 Sample Size 48 52 45 44 Agree 81% 77% 71% 66% Disagree 19% 23% 29% 32% Don't know - - - 2% Base: Respondents who previously saw ENS en...

AI summary The document presents survey data on customer satisfaction with ENS energy-efficiency promotional materials and the Business Energy Rebates (BER) program from 2018 to 2021. It highlights declining satisfaction levels and identifies reasons for dissatisfaction, such as mail-in rebates, small rebate amounts, and lack of program knowledge.

F4B. Why were you not more satisfied with the rebate amounts? Most Important Reason Not More Satisfied with Rebate Amounts 2019 2020 2021 Sample Size 12 (#) 17 (#) 10 (#) Rebate is too small/Expected higher rebate 9 6 6 Rebate amounts not...

AI summary Respondents expressed dissatisfaction with rebate amounts, citing reasons such as the rebate being too small, inconsistency in rebate amounts, and a desire for rebates based on product quality. There was also interest in expanding rebates to cover more equipment and services like heat pumps and solar equipment.

ASK IF OUTDOOR LED FIXTURES WERE REBATED THROUGH THE PROGRAM I have a few questions about your sales of Outdoor LED fixtures that are promoted by the Business Energy Rebates Program. This category includes the following measures (as define...

AI summary The document inquires about the sales of outdoor LED fixtures under the Business Energy Rebates Program, including the number sold, the impact of the program on sales, and the influence of incentives on customer choices. It also asks about potential changes in sales trends and competitor activity.

General Measure Information Measure # Location (from tracking sheet) Location (validation on site) Is Cooling Installed in the Section with the Lighting Measure?  Yes  No Is Heating Installed in the Section with the Measure?  Yes  No P...

AI summary The document contains tables for recording general and existing measure information related to lighting and energy efficiency, including questions about cooling, heating, and lighting usage. It includes fields for tracking product details, wattage, and operational hours.

New Measure Information New Product Type (from tracking sheet) New Product Type (validation on site) # of Lamps per Fixture Is Lighting Installed Inside, Outside, or in a Refrigerated Area? New Wattage/Unit (from tracking sheet) New Wattag...

AI summary The document contains a table and image related to the collection of information about new lighting measures, including product types, wattage, hours of operation, quantities, and explanations for changes in quantities or usage. It appears to be part of an energy efficiency or rebate program application process.

APPENDIX XI BER: INSTANT REBATES TRACKING SHEET AUDIT This appendix presents the results of the tracking sheet audit performed by the Evaluator, which was aimed at: - › Verifying that all data fields required for the evaluation were includ...

AI summary This appendix outlines the audit of the Instant Rebates tracking sheets conducted by the Evaluator. The audit aimed to verify the completeness and accuracy of data fields and calculation methods used in the Lighting and Pumping tracking sheets submitted by EOne.

Table 39: Evaluated 2021 EMIS Gross Energy and Peak Demand Savings 82 Table 40: Evaluated 2021 EMIS GHG Emission Reductions83 Table 41: Comparison of 2021 EMIS Tracked and Evaluated Savings at the Generator84 Table 42: Implementation Statu...

AI summary The text presents a list of tables and figures from a regulatory proceeding document, focusing on energy management and efficiency programs. Tables evaluate energy savings, GHG emissions, and program implementation status, while figures illustrate program performance, participant satisfaction, and participation trends over time.

New Construction In 2021, 21 projects were completed under New Construction. As highlighted in [Figure](#page-27-0) 9 below, the number of completed projects reached a new high in 2021. A number of those projects were small commercial buil...

AI summary In 2021, 21 New Construction projects were completed, with a notable increase in participation leading to higher gross energy and peak demand savings compared to 2020. Despite a 11% decrease in energy savings per project, the overall results were the highest recorded.

5 RETROFIT PARTICIPANT PERSPECTIVES As part of the Retrofit project file reviews and follow-up interviews with participants, respondents commented on their experience and satisfaction with the service. A total of 16 of the 26 participants...

AI summary Respondents in the Retrofit project expressed high satisfaction with the service, with an average rating of 8.4 on a 10-point scale. Key reasons for satisfaction included ease of application, smooth participation, and incentives that improved energy efficiency. However, some participants were dissatisfied due to low incentive amounts relative to investment. Suggestions for improvement included increasing incentives, clarifying eligibility criteria, and reducing processing times.

Awareness and Participation Eight out of 11 participants have been familiar with EOne for a long time and came to learn about New Construction via this avenue. Among them, four noted that they either have a designated EOne representative o...

AI summary Most participants were familiar with EOne and learned about New Construction through existing relationships or word of mouth. The incentive and desire for energy efficiency influenced participation. Some faced challenges, including concerns about untested technology and rapid changes in efficiency requirements.

B. Participant Perspectives - B1. How did you first hear about the New Construction program? - B2. Why did you decide to participate in this program? - B3. Did you face any challenges or barriers related to the program during the planning...

AI summary The document presents a series of questions directed at participants in the New Construction program, seeking to understand how they became aware of the program, their reasons for participation, and any challenges they encountered during planning and construction.

Participant Perspectives - C1. How did you first hear about the Custom [Retrofit or Building Optimization] program? - C2. What motivated you to participate in the Custom [Retrofit or Building Optimization] program? - C3. Did you face any c...

AI summary The text outlines a set of questions aimed at gathering participant perspectives on the Custom Retrofit or Building Optimization program, focusing on how participants learned about the program, their motivations, challenges faced, and suggestions for improvement.

Question G4. Can you explain why your organization decided to implement the energy efficiency project? [DO NOT READ] Answer: Pre-coded answers [DO NOT READ]: 1) Lower operation costs 2) Energy policy in my organization 3) Environmental rea...

AI summary The document contains survey questions related to an energy efficiency project, focusing on the reasons for implementation, previous participation in programs, and the influence of promotional materials. It includes structured responses and scoring scales for evaluating participant perspectives.

APPENDIX X CUSTOM: ADJUSTMENT CALCULATION EXAMPLE This appendix provides a sample of the calculations used to adjust the energy savings results for one of the projects reviewed as part of the 2021 Custom impact evaluation. The calculation...

AI summary This appendix provides an example of how energy savings results were adjusted for a solar photovoltaic project installed on a multi-unit residential building as part of the 2021 Custom impact evaluation. The adjustment was based on information from a phone call and a review of project documentation by the Evaluator.

Question Response Score I4. Did your experience with the energy efficiency project implemented through Custom [Retrofit or Building Optimization] program influence your decision to implement these additional energy efficiency measures on y...

AI summary The text includes a questionnaire regarding the influence of the Custom Retrofit or Building Optimization program on the implementation of energy efficiency measures. It also references a spillover calculation based on responses to questions I3 and I4. The responses include a high score of 98 indicating strong influence, but the main reasons for implementing the project without program assistance are not provided.

APPENDIX XIV CUSTOM: 2021 RECOMMENDATIONS Sections Recommendations Executive Summary (Retrofit) 2021 Retrofit Recommendation 2: Develop and implement a process to identify project types more suited to quasi-prescriptive approaches (includi...

AI summary The 2021 recommendations focus on improving processes for retrofit and new construction programs. Key points include identifying project types suited for quasi-prescriptive approaches, distinguishing them from traditional custom projects, and interviewing participants after signing the CPA. Operational demand programs are suggested to be integrated into Building Optimization, similar to Custom Retrofit.

1 SBES OVERVIEW This section describes the Small Business Energy Solutions (SBES) program component, follows up on past evaluation recommendations, and provides an overview of participation history.

AI summary This section provides an overview of the Small Business Energy Solutions (SBES) program, including its description, follow-up on past evaluation recommendations, and an overview of participation history.

1.1 Description SBES offers incentives and resources to Nova Scotia small businesses to encourage them to make energy efficient upgrades in their facilities. To be eligible, businesses must consume less than 350,000 kWh of electricity annu...

AI summary SBES provides energy efficiency incentives to small businesses in Nova Scotia with annual electricity consumption below 350,000 kWh. It offers two participation paths: Audit and DIY. Incentive levels were increased in 2020, and the program now includes non-electrical savings measures funded by the Government of Nova Scotia. This report evaluates the electricity ratepayer portion of the program.

3.1 Participant Awareness and Motivations Word of mouth from a contractor, equipment vendor, energy consultant (24%), or from friends and colleagues (20%) are the primary sources of SBES awareness for participants. Fewer first learned of S...

AI summary The primary sources of awareness for the Small Business Energy Solutions (SBES) program are word of mouth from contractors, vendors, or colleagues, and the main motivation for participation is saving money. The pandemic had a minor influence on participation decisions for a small number of participants.

3.2 Satisfaction and Barriers As illustrated in [Figure](#page-33-0) 8 below, there is a high degree of general satisfaction with SBES and with all of the aspects assessed. The main points of dissatisfaction are the rebate payment period b...

AI summary Participants in the SBES program expressed high levels of satisfaction, particularly with the quality of work, financing, and rebate process. However, some dissatisfaction was noted regarding the length of rebate payment periods and the time required to complete program components. Suggestions for improvement included increasing rebates, speeding up payments, and improving marketing and communication.

2021 SBES Participant Perspective Highlights - › Participants primarily learn about SBES through a contractor, equipment vendor, energy consultant, friends, or colleagues. - › A desire to save money or energy and upgrade to more efficient...

AI summary Participants in the 2021 SBES program mainly learn about it through contractors, vendors, or peers, with cost savings and energy efficiency being primary motivators. Satisfaction is high, with an average rating of 9.1 out of 10. The pandemic had minimal impact on participation.

[DO NOT ACCEPT A RANGE – POSE D14 – D15 SEQUENCE IN ORDER/DO NOT RANDOMIZE; REPEAT SCALE ONLY AS NECESSARY] D14. If there was no program rebate or financing, what is the likelihood that you would have installed exactly the same high-effici...

AI summary This question asks about the likelihood of installing a high-efficiency heat pump without program rebate or financing, using a 0-10 scale. It is part of a survey or evaluation process related to energy efficiency programs.

[VOLUNTEERED] - 98. (Don't know) - 99. (Refused) - H2. What is the main activity of the facility where the energy efficiency improvements were installed under the Small Business Energy Solutions Program? [DO NOT READ—BUT CONFIRM WITH RESPO...

AI summary The text presents a question related to the Small Business Energy Solutions Program, asking about the main activity of the facility where energy efficiency improvements were installed. Respondents are asked to select from a list of categories, including education, food sales, health care, office, and others, and to identify the industry type if applicable.

B5. Did the impacts of the COVID-19 pandemic have an influence on your business' decision to participate in the Small Business Energy Solutions program? Impacts of COVID-19 Pandemic Influenced Decision to Participate in SBES 2021 Sample Si...

AI summary The impacts of the COVID-19 pandemic had minimal influence on businesses' decisions to participate in the Small Business Energy Solutions (SBES) program, with only 10% of respondents indicating any influence. Most businesses (90%) stated that the pandemic did not affect their participation decision.

Would Have Paid/Financed 20 17 2019 2021 Cost of Lighting Upgrades Sample Size Mean Sample Size Mean Sample Size Mean Would have paid/financed full cost of upgrades 37 2.9 36 3.3 40 3.4 Don't know/Refused excluded from calculations Wording...

AI summary The text presents survey data on customer awareness and willingness to pay for lighting upgrades and rebate programs. It includes statistics on sample sizes, mean responses, and awareness levels regarding certified lighting products under the Small Business Energy Solution Program.

HVAC PATH (DIY Participants) - D10. Had your business already decided to install heat pumps BEFORE learning about the Small Business Energy Solutions Program? \

AI summary The document asks whether a business had already decided to install heat pumps prior to learning about the Small Business Energy Solutions Program.

- D11. Just to confirm: before you learned about the Small Business Energy Solutions Program and the rebates offered through the program, you had already made the decision to install heat pumps?\ Already Made Decision to Install Heat Pumps...

AI summary The proceeding asks whether businesses made the decision to install heat pumps before learning about the Small Business Energy Solutions Program and its rebates. It also inquires if the rebate influenced the decision to install heat pumps.

Please answer on a scale of 0 to 10, with a 0 indicating that you "Definitely Would Not Have Paid and Financed" and a 10 indicating that you "Definitely Would Have Paid and Financed." Would Have Paid/Financed 2019 2021 Cost of Heat Pumps M...

AI summary The text presents survey data on business willingness to pay for heat pump upgrades, with and without the Small Business Energy Solutions (SBES) program. In 2019, the mean willingness to pay was 6.5, dropping to 4.3 in 2021. The data also explores the likelihood of postponing heat pump installations if the SBES program did not exist, showing a significant increase in postponement likelihood from 1.0 in 2019 to 6.5 in 2021.

201 9 2021 Influence on Decision to Install Heat Pumps Sample Size Mean Sample Size Mean Program on-bill financing 3 9.3 2 10.0 Program rebate 4 7.0 8 9.6 Information or advice provided by a contractor 4 8.0 8 6.9 Information or advice rec...

AI summary The table presents survey results on factors influencing the decision to install heat pumps, with data on program financing, rebates, contractor information, and the Efficiency Trade Network. It shows responses from two groups, with mean scores indicating varying levels of influence.

E1. Before participating in the Small Business Energy Solutions program in [DATE], had your business at any time in the past already participated in any other Efficiency Nova Scotia programs? Previous Participation in Another ENS Program C...

AI summary This text asks whether businesses participating in the Small Business Energy Solutions program had previously participated in other Efficiency Nova Scotia programs and whether that participation influenced their decision to install energy-efficient upgrades. Data from 2017, 2019, and 2021 show varying percentages of participation and influence.

201 2017 2019 21 Satisfaction with Aspects of SBES Sample Size Mean Sample Size Mean Sample Size Mean Mean (1 = 'Not at all satisfied', 10 = 'Completely satisfied') AUDIT: The usefulness of the audit report 20 8.4 7 8.0 1 10.0 The quality...

AI summary The text presents survey results and participant feedback on the Small Business Energy Solutions (SBES) program, focusing on customer satisfaction with various aspects of the program and recommendations for improvement. Satisfaction levels are generally high, though some areas such as rebate amounts and program communication received suggestions for enhancement.

H6. How many business locations does your business have in Nova Scotia? Number of Locations 2017 2019 2021 Sample Size 70 50 50 1 64% 68% 56% 2-10 27% 14% 26% 11-30 4% 8% 8% More than 30 - 4% 2% Don't know 4% 6% 8%

AI summary The chunk presents data on the number of business locations in Nova Scotia from 2017 to 2021, showing a decrease in the percentage of businesses with a single location and an increase in the percentage of businesses with multiple locations.

Table 51: Unitary Peak Demand Savings Values for Central Air-source Heat Pumps 56 Table 72: Clothesline and Outdoor Drying Rack Measure Summary 78 Table 73: Electrical Unitary Savings Values for Clotheslines and Outdoor Drying Racks 79 Tab...

AI summary The text presents a series of tables detailing energy efficiency measures and their associated savings values for various appliances and systems, including heat pumps, refrigerators, freezers, dehumidifiers, and clothes washers and dryers.

Table 149: Faucet Aerator Measure Summary 142 Table 150: Electrical Unitary Savings Values for Faucet Aerators 143 Table 151: Average Hot Water Usage per Faucet 143 Table 152: SBES Faucet Aerator Installation Rate 144 Table 153: Thermostat...

AI summary The text presents a series of tables summarizing energy efficiency measures, including faucet aerators, thermostatic shower valves, pipe insulation, hot water tank wraps, and LED lighting. These tables include data on energy savings, installation rates, and effective useful life calculations.

Table 3: Included Measures Program Components Residential Lighting EPI LED Lamps Instant Savings LED Fixtures Instant Savings Dimmer Switches Instant Savings Motion Sensors Instant Savings LED Nightlights EPI Water Heating HEA Drain Water...

AI summary Table 3 lists various program components and measures included in energy efficiency initiatives, such as lighting, water heating, space heating, and appliances. These components are associated with different programs like EPI, HEA, and MHEEP, and include items like LED lamps, heat pump water heaters, and appliance replacements.

Program Components Plug Load Controls EPI Smart Power Controller for Audiovisual Equipment Instant Savings Power Bar with Integrated Timer Instant Savings Heavy-duty Outdoor Timer Instant Savings ENERGY STAR® Certified Pool Pump Instant Sa...

AI summary The document outlines various program components under different categories such as Plug Load Controls, Demand Reduction, Lighting, Pumps, Space Heating, and Water Heating. These components include initiatives like the Efficient Product Installation (EPI) program, Home Energy Assessment (HEA), and Business Energy Rebates (BER).

2 RESIDENTIAL MEASURE GROSS SAVINGS PARAMETERS The following sections outline all necessary parameters to calculate gross energy savings for prescriptive residential measures.

AI summary This section outlines the parameters required to calculate gross energy savings for prescriptive residential measures, providing a foundation for evaluating energy efficiency programs and their impact on energy consumption.

2.1.1 Interactive Effects In a home, the implementation of energy efficient lighting products interacts with the energy consumption of other elements such as heating and cooling. The interactive effects factors for residential lighting pro...

AI summary The text discusses interactive effects of energy-efficient lighting products in residential homes, particularly how they interact with heating and cooling systems. It references a 1992 study by ADS Groupe-Conseil Inc. for Hydro-Québec, which was applied to EfficiencyOne (EOne) lighting measures in Nova Scotia due to comparable climate data between Nova Scotia and Quebec.

Table 8: LED Lamp Measure Summary Parameter EPI Instar Reference Measure Description and Identification Measure Description LED Lamps to reduce e electricity consum nption. Additional Notes A-type, Reflector, and Decorative LED Lamps ENERG...

AI summary Table 8 provides a summary of LED lamp measures, including installation rates, effective useful life, energy savings, and peak demand savings. The table also includes interactive effects factors for energy and peak demand savings based on home heating and air-conditioning systems.

Hours of Operation The daily hours of operation value is based on the Northeast Residential Lighting Hours-of-use (NERHOU) 20 study, which found that the average runtime is 2.7 hours/day for all types of bulbs and 2.9 hours per day for eff...

AI summary The document discusses the determination of hours of operation (HOU) for lighting in Nova Scotia, using data from the NERHOU study and a metering study. It considers the impact of efficient bulbs and addresses theories like differential socket selection, shifting usage, and the snapback effect on HOU. The HOU for Instant Savings and EPI programs are adjusted based on these considerations.

Table 10: Electrical Unitary Savings Values for LED Lamps Type of LED Unitary Energy Savings Value (kWh/year) Peak Demand-to energy Ratio (W/kWh) Unitary Peak Demand Savings Value (W/year) EPI 9 W Replacing 25 W 15.8 2.56 9 W Replacing 29...

AI summary Table 10 presents electrical unitary savings values for LED lamps, including energy savings, peak demand-to-energy ratios, and peak demand savings for various LED replacements. The table includes data for different LED types, such as EPI, Instant Savings, and ENERGY STAR certified lamps.

Table 14: Dimmer Switch Measure Summary Parameter Instant Savings Reference Measure Description and Identification Measure Description Dimmer switches to reduce electricity consumption N/A Additional Notes - General Parameters Installation...

AI summary Table 14 provides a summary of the dimmer switch measure, including parameters such as installation rate, effective useful life, unitary energy savings, and interactive effects factors for energy and peak demand savings.

Table 24: Interactive Effects Factors for Water Heating Measures Measure Type of Home Interactive Effects Factors for Energy Savings Interactive Effects Factors for Peak Demand Savings Source Drain Water Heat Recovery 0% 0% Assumption Sola...

AI summary Table 24 presents interactive effects factors for various water heating measures on energy and peak demand savings across different home types and heating systems. The table includes factors ranging from -90% to +5.2% and is based on assumptions, calculations, and references to subsections of the document.

Installation Rates Installation rates for solar DHW systems are estimated at 100% due to their relatively high cost.

AI summary The installation rate for solar domestic hot water (DHW) systems is estimated at 100% due to their relatively high cost.

Table 35: Electrical Unitary Savings Values for Faucet Aerators Parameter Symbol Value for Single-family Homes Value for Apartments Source Baseline Flow Rate [gpm] q base 1.39 1.39 DeOreo et al. in Residential End Uses of Water Study Updat...

AI summary Table 35 provides electrical unitary savings values for faucet aerators in single-family homes and apartments. It includes parameters such as baseline flow rates, number of faucets, water heater efficiency, and calculated energy savings in kWh/year for both home types.

Parameter ARet Instant Savings Reference Measure Description and Identification Measure Description Replacement of old clothes dryers to reduce electricity consumption ENERGY STAR certified clothes dryers to reduce electricity consumption...

AI summary The table outlines the parameters for the Appliance Retirement (ARET) Instant Savings program, including measure descriptions, installation rates, useful life, and energy savings. It provides details on unitary energy savings, peak demand-to-energy ratio, and calculated peak demand savings for replacing old clothes dryers with ENERGY STAR certified models.

3 BNI MEASURE GROSS SAVINGS PARAMETERS The following sections outline all necessary parameters to calculate gross energy savings for BER Instant Rebates semi-prescriptive measures as well as measures added to the BER Mail-in and SBES offer...

AI summary This section outlines the parameters needed to calculate gross energy savings for BER Instant Rebates semi-prescriptive measures and additional measures added to the BER Mail-in and SBES offerings between 2020 and 2022.

In-service Rates For SBES, an in-service rate of 100% was assumed since no activity to measure the in-service rate of LED lamps installed through SBES has been conducted. Also, SBES LED lamps are currently only offered through a direct ins...

AI summary The in-service rate for the Small Business Energy Solutions (SBES) program is assumed to be 100% due to the lack of measurement activity and the nature of direct install services, which typically achieve near-full installation rates for lighting products.

Table 115: Electrical Unitary Savings Values for Linear LED fixtures Parameter Value Source Baseline Wattage [W] N/A Based on specification data for each rebated unit. See Table 116 below New Wattage [W] N/A Based on wattage listed in trac...

AI summary The table provides information on electrical unitary savings values for linear LED fixtures, including baseline and new wattage, hours of operation, and unitary savings. It references Table 116 for detailed data on baseline wattage based on lumens output for each subcategory of products eligible under Instant Rebates.

Table 118: Electrical Unitary Savings Values for Linear LED Lamps Parameter Value Source Baseline Wattage [W] N/A Based on specification data for each rebated unit. See Table 119 below Ballast Factor 0.88 Assumption for normal ballast fact...

AI summary The text presents two tables related to energy savings from linear LED lamps. Table 118 outlines parameters and values for calculating unitary savings, while Table 119 provides baseline wattage for different subcategories of linear LED lamps. The information is used to assess energy efficiency and rebate eligibility under programs such as Instant Rebates.

Table 121: Electrical Unitary Savings Values for Outdoor LED fixtures Parameter Value Source Baseline Wattage [W] N/A Based on specification data for each rebated unit. See Table 122 for wall-mounted area luminaires and Table 123 for archi...

AI summary Table 121 outlines the electrical unitary savings values for outdoor LED fixtures, including baseline and new wattage, hours of operation, and unitary savings. The data is based on specification and tracking sheet information for rebated units.

Table 152: SBES Faucet Aerator Installation Rate Installation Rate Margin of Error Source 95% N/A 2021 Illinois Statewide TRM (3) Thermostatic Shower Valve

AI summary Table 152 presents the SBES Faucet Aerator Installation Rate with a 95% installation rate and no margin of error, sourced from the 2021 Illinois Statewide TRM. The section also references thermostatic shower valves.

Table 164: EUL Values and Sources for Non-LED Lighting Residential Measures Measure Name Program Component EUL Value Source Lighting Dimmer Switches Instant Savings 10 IESO PMA List, 2019 (Value for dimmer switches) Motion Sensors Instant...

AI summary Table 164 lists energy usage values and sources for various non-LED lighting and residential measures, such as dimmer switches, motion sensors, and water heating solutions. Each measure is associated with a program component and includes a source citation for the energy usage value.

Measure Name Program Component EUL Value Source Three-element Water Heaters Green Heat, HEA 12 Hydro-Québec, 2011 188 Domestic Water Heater Timers Green Heat, HEA 15 GDS, 2007 (Appendix C – Additional Documentation on Targeted Measures and...

AI summary The table outlines energy efficiency measures and their associated Energy Use Label (EUL) values for various residential heating systems. It includes data on water heaters, thermal storage, and load control, with sources and estimated savings values provided.

DHW Solar Thermal Custom NC DHW Solar Thermal Custom NC Custom NC DHW Solar Thermal Custom NC Custom NC Table 18 DHW Solar Thermal Custom NC DHA Solar Water heaters Based on the EUL value of air-source heat pumps less than 65,000 Btu/hr he...

AI summary The text discusses DHW (Domestic Hot Water) solar thermal systems and related efficiency measures, including air-source heat pumps and water heater efficiency improvements. It references an external source for benefits and savings information.

$$Equivalent \; EUL = \frac{\Delta W_{Halogen} \times 3 \; Years + \Delta W_{CFL} \times 3.9 \; Years}{\Delta W_{Halogen}}$$ Table 178: Baseline Evolution During the Effective Useful Life of LED Reflector Lamps Typical Typical Replaced Eff...

AI summary The document introduces a formula for calculating the Equivalent Energy Use Label (EUL) for LED reflector lamps, based on the energy savings from replacing halogen and CFL lamps over their respective useful lives. Table 178 provides data on the baseline and displaced wattage for different lamp types, including halogen, CFL, and LED reflector lamps, with an EUL of 3.8 years.

4 Table 2: 2021 Results to 2021 Plan as Filed, Mid-Course Adjustments, and 2021 Year-End Forecast 12 2021 Plan as Filed 1 2021 Mid-Course Adjustment 2021 Forecast (Year-end) 2021 Results Results to Forecast Results to Mid-Course Efficient...

AI summary Table 2 provides a comparison of 2021 results against the 2021 plan as filed, mid-course adjustments, and the 2021 year-end forecast for various energy efficiency programs. It includes metrics such as efficient product rebates, instant savings, appliance retirement, and residential programs.

7 Table 4: 2021 Unit Cost First-Year Unit Cost 2021 Plan as Filed1 ($/kWh) 2021 Mid-Course Adjustment ($/kWh) 2021 Year-End forecast ($/kWh) 2021 Results ($/kWh) Program Status2 Efficient Product Rebates 0.25 0.31 0.32 0.28 Instant Savings...

AI summary Table 4 outlines the 2021 unit costs for various energy efficiency programs in Nova Scotia, including Efficient Product Rebates, Home Energy Assessment, and the Mi'kmaw Home Energy Efficiency Project, with costs varying between program categories and subcategories.

1 Table 5: Residential EPR Program Results Residential EPR (2021) Residential EPR Energy Savings (GWh) Demand Savings (MW) Expenditures ($ million) 2021 Results 16.8 2.0 4.7 2021 MCA Target 13.0 1.7 4.1 Program Components • eligible energy...

AI summary Table 5 presents the results of the Residential EPR Program in 2021, showing energy savings, demand savings, and expenditures. The program achieved 16.8 GWh of energy savings and 2.0 MW of demand savings, exceeding the 2021 MCA target of 13.0 GWh and 1.7 MW. Expenditures amounted to $4.7 million, slightly above the target of $4.1 million.

Residential EPR (2021) - Year-round rebates were introduced following the Spring Campaign on select products such as LED lighting fixtures, LED recessed downlights, LED fixtures with motion sensors, and clotheslines. - E1 approached new pa...

AI summary The Residential EPR (2021) introduced year-round rebates for energy-efficient products, including LED lighting and other measures like air purifiers and programmable thermostats. Marketing efforts included multiple campaigns and partnerships to increase participation and diversify product offerings, resulting in significant savings from non-lighting measures.

1 Table 6: Existing Residential Program Results Table 6: Existing Residential Program Results Existing Residential (2021) Program Components • Home Energy Assessment (HEA) encourages homeowners to improve the energy efficiency and comfort...

AI summary Table 6 outlines the existing residential program results, focusing on the Home Energy Assessment (HEA) component. The HEA program encourages homeowners to improve energy efficiency and comfort through building envelope improvements and the installation of heating systems, offering rebates and low-interest financing for eligible upgrades.

otia through the HEA program component. As this moves forward, E1 expects to be able to better assess potential impacts to HEA and provide further insight on options that may help abate the issue of decreasing electrical energy savings per...

AI summary The Home Energy Assessment (HEA) program experienced a 125% increase in enrolments in 2021 due to the introduction of the Greener Homes program. EfficiencyOne (E1) is working to assess the impact of this growth on HEA and explore options to address decreasing electrical energy savings per participant. E1 also expanded Energy Advisor capacity and extended HEA to non-electrically heated homes, which may affect average electrical savings.

Green Heat Highlights - Green Heat saw its highest savings levels achieved to date, a result of higher than anticipated participation (8% increase over 2020 levels), increased uptake in demand reduction measures (almost double the installs...

AI summary Green Heat achieved record savings due to increased participation, higher demand reduction measure installations, and reduced free-ridership. The program extended rebate deadlines and increased incentives for water heaters and ETS units. Marketing campaigns and improved application processes were also implemented to support program goals.

Efficient Product Installation Highlights - In-home activities were temporarily suspended from April 28 to June 1, 2021 due to COVID-19; no installations (and savings) were completed during this period. - EPI saw a decline in savings per p...

AI summary The Efficient Product Installation (EPI) program faced a temporary suspension due to COVID-19, leading to a decline in savings per participant since 2017. E1 plans to assess the issue and pilot new measures like smart thermostats. Despite the savings shortfall, participant numbers increased by 15%, and satisfaction remained high.

Affordable MultiFamily Housing Highlights • AMH's results were lower than anticipated, a result of the suspension of service due to COVID-19 (April 28 to June 1, 2021) and customer and contractor delays (e.g., contractor availability issue...

AI summary Affordable MultiFamily Housing (AMH) program faced lower-than-anticipated results in 2021 due to delays from the pandemic, supply chain issues, and project substitutions. Despite this, the program grew with more projects completed, and customer satisfaction was high. E1 introduced new initiatives, such as a prescriptive pilot and topped-up rebates, to support the program.

Mi'kmaw Home Energy Efficiency Project Highlights - From April 28 to June 1, 2021, MHEEP paused activities with the suspension of inperson activities due to COVID-19. No activities, upgrades or assessments were completed during this time....

AI summary The Mi'kmaw Home Energy Efficiency Project (MHEEP) faced delays due to the suspension of in-person activities during the pandemic, contractor capacity issues, and staff changes. Despite these challenges, MHEEP saw a significant increase in participants in 2021. Marketing efforts included bilingual website development and community photoshoots.

1 Table 7: New Residential Program Results New Residential (2021) New Residential Energy Savings (GWh) Demand Savings (MW) Expenditures ($ million) 2021 Results 5.7 2.3 2.7 2021 MCA Target 5.3 2.4 3.0 Program Component • The New Home Const...

AI summary Table 7 presents the results of the New Residential Program in 2021, including energy savings, demand savings, and expenditures. The program includes a New Home Construction component that provides incentives for exceeding energy efficiency building code requirements in new home constructions.

3.3 Business, Non-Profit and Institutional (BNI) Sector Results - The BNI sector is comprised of the following programs: - Efficient Product Rebates; - Custom Incentives; and - Direct Installation. - In 2021, the BNI sector achieved net in...

AI summary The BNI sector includes Efficient Product Rebates, Custom Incentives, and Direct Installation programs. In 2021, the sector achieved energy and peak demand savings, with E1's On-site Energy Manager (OEM) initiative contributing to these results. Marketing efforts targeted various sectors, including small businesses, retail, and non-profits, through digital and in-store campaigns, virtual events, and website updates.

1 Table 9: Custom Incentives Program Results Custom Incentives (2021) • A pilot was launched to offer performance-based incentives to large industrial customers. The pilot aims to increase the savings achieved through the SEM program compo...

AI summary A pilot program was launched in 2021 to offer performance-based incentives to large industrial customers, aiming to increase savings through the SEM program by incentivizing operational and behavioral changes. Incentives will be determined after 12 months, upon completion of the energy model or energy savings.

3 Table 10: Direct Installation Program Results Direct Installation (2021) Program Components • The Direct Installation (DI) program is comprised of the Small Business Energy Solutions (SBES) program component. SBES offers small businesses...

AI summary The Direct Installation (DI) program includes the Small Business Energy Solutions (SBES) component, offering small businesses incentives and resources for energy-efficient upgrades. Participants can choose between an audit path with a no-charge energy audit or a DIY path, and are directed to contractors through the Efficiency Preferred Partner Network (EPP) or their own choice.

- In 2021, E1's low-income savings results were approximately 69 percent lower in energy savings, - 63 percent lower in demand savings, and 65 percent lower in expenditures[41](#page-36-1) than E1's projected - participation and expenditur...

AI summary E1's low-income savings results in 2021 were significantly lower than projected, impacted by the ongoing effects of the COVID-19 pandemic. Several program components, including EPI, AMH, and MHEEP, fell short of their savings targets. However, the Residential Efficient Product Rebates program met its 2021 savings targets.

1 Table 11: 2021 Low-Income Results 2021 Plan Low-Income Performance Indicators (estimated if not available) 2021 Results First-Year Lifetime Peak First-Year Lifetime Peak Energy Energy Demand Expenditures Participation Energy Energy Deman...

AI summary This table presents the 2021 low-income performance indicators for various energy efficiency programs in Nova Scotia, including energy savings, participation numbers, and expenditures. Key programs include Efficient Product Rebates, Instant Savings, and the Mi'kmaw Home Energy Efficiency Project, with results compared to the 2021 plan.

3 Enabling Strategies (2021) Highlights Education and In 2021, Education and Outreach activities included the following: Outreach • participated in community outreach events, draft-proofing workshops, information sessions, conferences, hom...

AI summary In 2021, Education and Outreach activities included community events, virtual workshops, media appearances, and engagement with diverse communities. Initiatives like Green Schools, webinars, and partnerships with educational institutions were highlighted, reaching thousands of students and promoting energy efficiency across Nova Scotia.

- • 2020 E1 Annual Report (distinct from the E1 Annual Progress Report); - outreach to local elected leaders, including MLAs and MPs on ENS program offerings; and - continued engagement on social media platforms. By the end of 2021, ENS ha...

AI summary The document outlines E1/ENS's outreach efforts in 2020 and 2021, including engagement with local leaders and social media presence. Social media metrics remained stable, and media mentions increased slightly in 2021.

6 Table 2: 2021 Residential Efficient Product Rebates Rate Class Results Residential Efficient Product Rebates (2021) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW) Expenditures ($ thousand) Units Re...

AI summary Table 2 presents the results of the 2021 Residential Efficient Product Rebates, showing energy and demand savings across various rate classes, along with expenditures and the number of units rebated. Savings are net of free-ridership and spillover effects and are pending verification.

10 Residential Efficient Product Rebates includes the Appliance Retirement and Instant Savings program components. Appliance Retirement includes 11 appliance replacements delivered through the HomeWarming service and the Mi'kmaw Home Energ...

AI summary The Residential Efficient Product Rebates program includes the Appliance Retirement and Instant Savings components. Appliance Retirement involves replacing eligible appliances for BNI customers, including residential and commercial rate class customers, through initiatives like HomeWarming and the Mi'kmaw Home Energy Efficiency Project.

1 Table 3: 2021 Existing Residential Rate Class Results Existing Residential (2021) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW) Expenditures ($ thousand) Housing Units (#) Residential/Charitable (...

AI summary Table 3 presents the 2021 Existing Residential Rate Class Results, showing energy and demand savings across various rate classes, along with expenditures and the number of housing units. Energy and demand savings are net of free-ridership and spillover, and expenditures are unaudited.

5 Existing Residential includes the Home Energy Assessment, Green Heat, Efficient Product Installation, the Mi'kmaw Home Energy Efficiency 6 Project, and the Affordable MultiFamily Housing and Non-Profit Organizations program components. 7...

AI summary The document outlines existing residential energy efficiency programs in Nova Scotia, including the Home Energy Assessment, Green Heat, and others. It specifies that the Home Energy Assessment program primarily includes homes heated by electricity, with limited DSM funding for those heated by non-electric fuels.

Table 4: Update on Implementation of 2020 Verification Recommendations Year Evaluation/ Verification Recommendation Text Source Status Comments Expected Period of Completion 2019 Evaluation Develop and document a long-term strategy to impr...

AI summary This table outlines the deferred status of a 2019 recommendation to develop a long-term strategy for improving contractor engagement with the Home Energy Assessment (HEA) program. E1 agrees with the recommendation and plans to develop a strategy by 2022, incorporating Greener Homes initiatives.

Table 9: 2023-2025 Settlement Plan Investment and Savings, by Program Component 2023-2025 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Av...

AI summary Table 9 outlines the investment and savings associated with various residential energy efficiency programs from 2023 to 2025, including details on energy savings, demand reductions, and costs. The data highlights the financial and energy impacts of initiatives like Efficient Product Rebates, Appliance Retirement, and Home Energy Assessments.

4.2.3.2 MARKETING STRATEGY 1 15 17 18 2122 24 - 2 The Existing Residential program marketing strategy will deliver integrated marketing campaigns by - 3 program component and market segment (e.g. home renovation, low-income, seniors), with...

AI summary The marketing strategy for the Existing Residential program focuses on integrated campaigns targeting segments like home renovation, low-income, and seniors, emphasizing virtual education. E1 prioritizes direct email marketing for its cost-effectiveness and alignment with resident/business preferences, leveraging partnerships and diverse media tactics.

DATE FILED: 11 March 2022 Page 82 of 149 Table 33: 2023-2025 Existing Residential Performance Indicators – Comparison of Settlement Plan and Alternate

AI summary The document presents a table comparing residential performance indicators under the Settlement Plan and an alternate plan for the years 2023-2025. The table is part of a regulatory proceeding and provides data for analysis and decision-making.

7.3 NEW RESIDENTIAL PROGRAM

AI summary Section 7.3 outlines the New Residential Program, focusing on demand-side management and enabling strategies for residential energy initiatives. Key considerations include program administrator costs, total resource cost analyses, and alignment with integrated resource plans.

(at Generator) Program Residential Annual Net Savings (GWh) Residenital Efficient Appliance Retirement 2.474 Products Rebates Instant Savings 14.314 16.788 Home Energy Assessment 3.481 Green Heat 6.795 Existing Residential Efficient Produc...

AI summary The table presents energy savings data from various residential and business programs under the Demand-Side Management (DSM) initiative in 2021. It highlights the annual net savings in gigawatt-hours (GWh) across different programs such as appliance retirement, home energy assessments, and business energy rebates.

Table 5: List of Program Component Evaluations. Program Components (PY 2021) Residential 1 Appliance Retirement Program (ARet) 2 Instant Savings 3 Efficient Product Installation (EPI) 4 Mi'kmaw Home Energy Efficiency Project 5 Green Heat 6...

AI summary Table 5 lists various program components for 2021, including residential and business programs such as the Appliance Retirement Program, which provides incentives for the environmentally sound disposal and recycling of household appliances.

6. Mi'kmaw Home Energy Efficiency Program The Mi'kmaw Home Energy Efficiency Program, MHEEP, provides energy upgrades to band-owned homes in the thirteen (13) Mi'kmaw communities in Nova Scotia at no cost to the participant or to the commu...

AI summary The Mi'kmaw Home Energy Efficiency Program (MHEEP) provides no-cost energy upgrades to band-owned homes in Nova Scotia, funded by provincial and electricity ratepayer sources. In 2021, 82 homes participated, with heat pump retrofits and building envelope upgrades as key measures. Pandemic-related suspensions and lower-than-planned energy savings were reported, though Econoler's evaluation confirmed methodological validity.

8. New Residential Program The New Home Construction Program is the single program component of the New Residential Program. There were 853 completions in 2021. The program encourages homeowners and builders to exceed building code require...

AI summary The New Residential Program in Nova Scotia encourages energy efficiency in new homes through incentives based on performance tiers. The program includes a structured evaluation process and achieved significant energy savings in 2021, exceeding the net savings target but falling slightly short of the demand reduction target. The evaluation was deemed excellent.

10. BNI Custom Incentives Program For 2021, the BNI Custom Incentives Program includes three primary components: (1) Custom, (2) Energy Management Information Systems (EMIS) and (3) Strategic Energy Management (SEM). EMIS and SEM evaluatio...

AI summary The 2021 BNI Custom Incentives Program includes retrofit, new construction, and building optimization initiatives, with 54 completed retrofit projects and 21 new construction projects. The program also features an OEM Operational Demand Savings Pilot with three participants. An evaluator recommended improvements to accelerate savings adoption and enhance program performance.

E1 Responses to Affordable Energy Coalition (AEC) Information Requests NON-CONFIDENTIAL Request IR-04: Please explain what efficiency programming is available to public housing either within the proposed supply agreement or outside of that...

AI summary E1 explains that Efficiency Nova Scotia offers multiple programs for public housing, including residential and business initiatives like Efficient Product Installation, Appliance Retirement, and Home Energy Assessments, along with tenant-focused options such as Instant Savings. Business programs include Custom and Business Energy Rebates.

Table 2: Residential Sector Programs: Low-Income Assumptions and Calculations Program Program Component Assumptions Calculation for 2023-2025 DSM Plan assumed to benefit low-Income Nova Scotians in proportion with the Apartment Prevalence...

AI summary The table outlines assumptions and calculations for residential sector programs targeting low-income Nova Scotians under the 2023-2025 DSM Plan. It details that low-income participation in certain programs is assumed to be zero, while other programs allocate a small percentage of savings to low-income beneficiaries based on apartment prevalence factors.

- 16 efficiency requirements for program eligibility have not yet been determined. Residential Program Component Minimum Efficiency Level for Eligibility • Rebates for the comprehensive path of this program are determined on a project-by-p...

AI summary The document outlines efficiency requirements for residential and multi-family housing programs, specifying minimum efficiency levels for eligibility. These include heat pump performance factors, window energy ratings, and ENERGY STAR® certifications for lighting and doors. However, 16 efficiency requirements for program eligibility have not yet been determined.

E1 Responses to Consumer Advocate (CA) Information Requests NON-CONFIDENTIAL Residential Program Component Minimum Efficiency Level for Eligibility • This is a point-of-sale rebate program where E1 determines which products receive rebates...

AI summary E1 provides responses to the Consumer Advocate's information requests regarding residential energy efficiency programs. The table outlines eligibility criteria for various programs, including minimum efficiency requirements, direct installation, and specific measures supported. Notably, the Mi'kmaw Home Energy Efficiency Project and Residential Behaviour programs do not require minimum efficiency levels.

Participation in the Home Energy Assessment program or New Home Construction program precludes homeowners from receiving rebates for the same upgrades in other Efficiency Nova Scotia programs. Only rebates from one program will be issued f...

AI summary Homeowners who participate in the Home Energy Assessment or New Home Construction programs cannot receive rebates for the same upgrades in other Efficiency Nova Scotia programs. Only one rebate per measure will be issued.

Heat Pump Equipment Rebate Guide Equipment Information and Eligibility Criteria Equipment Eligibility Criteria System Type Incentive Eligibility Requirements HSPF Region 4 SEER COP H -15°C Installation Requirements Ductless $ 200/ton Pleas...

AI summary The Heat Pump Equipment Rebate Guide outlines eligibility criteria and incentive amounts for various heat pump systems, including ductless, mini-split, centrally ducted, air-to-water, and geothermal systems. Each system has specific requirements for HSPF, SEER, COP, and installation by certified professionals.

HSPF: Heating Seasonal Performance Factor SEER: Seasonal Energy Efficiency Ratio COP: Coefficient of Performance Electrically Heated Non-Electrically Heated 100% electric heat (no non-electric space heating systems in the home). This inclu...

AI summary The document defines categories of homes based on their primary heating systems, distinguishing between electrically and non-electrically heated homes. It outlines scenarios where homes use a combination of electric and non-electric heating systems, including examples of specific heating technologies.

Date Filed: April 29, 2022 Participation in the Home Energy Assessment program or New Home Construction program precludes homeowners from receiving rebates for the same upgrades in other Efficiency Nova Scotia programs. Only rebates from o...

AI summary Participation in the Home Energy Assessment or New Home Construction program prevents homeowners from receiving rebates for the same upgrades in other Efficiency Nova Scotia programs, ensuring that only one rebate is issued per measure.

Choose from a variety of upgrades. Upgrade Amount Details Ceiling insulation Max $750 rebate Page 5 Foundation insulation Max $1,200 rebate Page 5 Exterior wall insulation Max $1,500 rebate Page 5 Heat pumps $300 - $600 per ton Page 7 Wood...

AI summary The text outlines various energy efficiency upgrades available with specific rebate amounts, including ceiling, foundation, and exterior wall insulation, heat pumps, wood/pellet burning equipment, solar equipment, and electric thermal storage systems. It also mentions available financing options.

Step 4 Complete the upgrades of your choice - If you need more than 12 months, talk to your Energy Advisor. Extensions can be granted on a case by case basis. If an extension is granted, rebate criteria may be subject to change. - If you p...

AI summary Step 4 outlines steps for completing energy upgrades, including seeking extensions, obtaining contractor quotes, ensuring permits, keeping documentation, and checking insurance coverage.

Insulation Insulation upgrades are some of the best investments you can make in your home. Following are important items to note for eligible insulation rebates: - Rebates are only available when at least 20% of the area is upgraded. - Reb...

AI summary The document outlines eligibility criteria for insulation rebates, including minimum upgrade percentages, proration based on the area upgraded, and documentation requirements such as receipts and photos. Rebate amounts differ for semi-detached, end unit row houses, and middle unit row houses.

Wood/Pellet Burning Equipment Rebates Equipment Eligibility Foundation header insulation $150 Add at least R-20 to 100% of the foundation headers Exposed floor insulation $200 Add at least R-20 to 150 square feet or more exposed floor Base...

AI summary The document outlines rebate amounts and eligibility criteria for various energy-efficient equipment, including insulation, heat recovery systems, and electric thermal storage units. Each item specifies the required performance metrics and incentives provided.

To qualify for Electric Thermal Storage Unit Rebates, units must be replacing or supplementing electric resistance heating (e.g. electric baseboard or electric forced air furnace). Currently, non-electrically heated homes are not eligible...

AI summary To qualify for Electric Thermal Storage Unit Rebates, units must replace or supplement electric resistance heating. Non-electrically heated homes are not eligible. The central ETS provides a single incentive of $2,100 based on 5 kW demand savings.

Year built 1987 Square footage 3,359 sq ft Initial EnerGuide rating 148 GJ Final EnerGuide rating 92 GJ Rebate for mini-split heat pump (18,000 btu/h) $450 Rebate for heat recovery ventilator (HRV) replacement $300 Rebate for heat pump hot...

AI summary This document outlines a home energy upgrade project completed in 1987, including details on energy ratings, rebates for efficiency upgrades, and the cost and savings associated with the upgrades. The project received partial funding from an unspecified source.

E1 Responses to Consumer Advocate (CA) Information Requests NON-CONFIDENTIAL Request IR-06: - For each of the residential measures listed in Appendix A, Attachment 4, please provide the - sources and calculations for the incremental costs...

AI summary E1 responded to the Consumer Advocate's request for sources and calculations of incremental costs and energy savings for residential measures. Responses included categorizing measures into four groups, with attachments detailing 44 specific measures and calculation methods. The approach included using prior evaluations, project-based assumptions, whole-home impacts, and new calculations for unlisted measures.

IG IR-06 Attachment 1: Programs and Program Components 2012-2025 2012 Program Program Component Efficient Products Appliance Retirement Lincient Froducts Instant Savings Low Income Homeowner Residential Direct Install Home Energy Assessmen...

AI summary The document outlines various energy efficiency programs and their components from 2012 to 2025, including appliance retirement, instant savings, home energy assessments, performance plus for new homes, and business energy rebates. These programs aim to promote energy efficiency across residential and commercial sectors.

2 Dollars Lifetime First-Year Lifetime Peak EE Available Total R esource Prog gram 2023-2025 Investment Benefits Energy Energy Demand DR Cost Te st (TRC) rator Cost 2023 2023 ($ million) ($ million) Savings Savings Savings Capacity incl. e...

AI summary The document presents a detailed financial and performance breakdown of various energy efficiency (EE) and demand response (DR) programs in Nova Scotia from 2023 to 2025, including investment amounts, energy savings, and cost metrics. It outlines program-specific data for residential, business, and institutional programs, along with enabling strategies and DR initiatives.

Table 2: Settlement Plan – Allocation of 2023 DSM Expenditures by Rate Class ($ millions) Prog ram costs by part icipating rate clas s Program Efficient Product Rebates RES Existing Residential New Residential Efficient Product Rebates BNI...

AI summary Table 2 outlines the allocation of 2023 Demand Side Management (DSM) expenditures by rate class, showing the distribution of costs for various programs and strategies across residential, general, industrial, and municipal sectors in millions of dollars.

3 Table 6: Alternate Scenario – Allocation of 2023 DSM Expenditures by Rate Class ($ millions) Prog ram costs by part icipating rate clas 5 Program Efficient Product Rebates RES Existing Residential New Residential Efficient Product Rebate...

AI summary Table 6 outlines the allocation of 2023 Demand Side Management (DSM) expenditures by rate class, detailing costs for various programs such as efficient product rebates, direct installation, and education & outreach across residential, industrial, and other rate classes.

5 Table 7: Alternate Scenario – Allocation of 2024 DSM Expenditures by Rate Class ($ millions) Prog ram costs by part icipating rate clas s Program Efficient Product Rebates RES Existing Residential New Residential Efficient Product Rebate...

AI summary Table 7 outlines the allocation of 2024 Demand Side Management (DSM) expenditures by rate class in millions of dollars. It details program costs across different categories such as efficient product rebates, direct installation, and enabling strategies, along with total costs for each rate class.

1 Table 8: Alternate Scenario – Allocation of 2025 DSM Expenditures by Rate Class ($ millions) Progr ram costs by part icipating rate clas s Program Efficient Product Rebates RES Existing Residential New Residential Efficient Product Rebat...

AI summary Table 8 outlines the allocation of 2025 Demand Side Management (DSM) expenditures by rate class in millions of dollars. The data includes program costs, education and outreach, development and research, and other enabling strategies, with different rate classes showing varying levels of spending.

1 Table 1: Energy Efficiency (EE) Programs Cumulative Demand Savings by Rate Class(kW) 1 Request IR-03: 6 under the 2023-2025 DSM Plan. Likewise, DR complements demand reduction activities under 7 the Settlement Plan that comprise the majo...

AI summary The document provides a request for a breakdown of demand response (DR) capacity and cumulative system-peak demand savings under the 2023-2025 DSM Plan by rate class and program, as well as whether municipal customers are eligible to participate in DR programs. Table 1 and Table 2 are referenced for detailed data.

1 than anticipated participation within the BNI Business Energy Rebates (BER) program and 2 its measure mix (e.g. high demand for LED lighting with a lower unit cost). 3 4 2019 5 The 2019 DSM Resource Plan was a one-year continuation plan....

AI summary E1's 2019 DSM Resource Plan aligned with spending but fell short on energy savings and exceeded unit cost targets. Higher-than-expected participation in programs like Residential EPR and New Residential, along with shifts in measure mix (e.g., non-lighting measures), drove increased unit costs. Instant Savings program challenges included higher uptake of year-round products and appliance replacements.

that the Program Administrators must address the participation barriers and achievement of deeper participant savings for renters. See 2019-2021 Three-Year Plans Order, at 39, 41-43, 95; 2016-2018 Three-Year Plans Order, at 26-27; 2013-201...

AI summary The Program Administrators are required to address participation barriers and achieve deeper savings for renters. They have previously emphasized the need for service-territory specific studies and highlighted past renter energy savings packages, though they could not identify future measures at the time of the 2019-2021 Three-Year Plan filings.

ity; (4) economic conditions; (5) penetration of natural gas and delivered fuels; and (6) depth of community engagement (Statewide Plan, Exh. 1, App. A at 13; see, Exh. DPU-Comm 6-1). 38 To provide them with a better understanding of the r...

AI summary The text discusses the factors considered in energy efficiency planning, including technical, economic, and community engagement aspects. It also outlines proposed enhancements in the residential sector for the 2022-2024 Three-Year Plan, such as a Community First Partnership Program aimed at more equitable distribution of program benefits.

tors, with a $9.14 million budget (Statewide Plan, Exh. 1, at 22, 68). The proposed language access plan will describe how to provide services to limited English-proficiency individuals, including people who speak the most commonly spoken...

AI summary The Program Administrators propose a $9.14 million budget for a language access plan to serve limited English-proficiency individuals, including translations and outreach in commonly spoken languages. They also plan to continue residential financing options, such as HEAT Loans, offering zero percent interest up to $25,000 for energy efficiency improvements.

t resources, some of the Program Administrators use hands-on, interactive exhibits and games at community-based events in their service areas to further conduct outreach to K-12 students (Statewide Plan, Exh. 1, at 118). For the 2022-2024...

AI summary The Program Administrators use interactive exhibits, games, and educational grants to increase outreach to hard-to-reach communities and K-12 students as part of their 2022-2024 Three-Year Plan. They also distribute Kill-a-Watt kits to libraries and plan to coordinate with vocational/technical schools.

343 D.P.U. 21-120 through D.P.U. 21-129 Page 46 vocational/technical and other public high schools through the Residential Education programs as a complement to their workforce development efforts in order to offer energy efficiency career...

AI summary The text discusses enhancements to residential education programs and income-eligible customer initiatives, including improvements to energy efficiency career education and streamlined customer experiences. It highlights efforts by NSTAR Electric, NSTAR Gas, and EGMA to expand these programs and improve electrification opportunities.

he Program Administrators will prioritize customers who currently heat with oil, propane, or electric resistance heating, as they are more likely to realize reduced heating costs from 47 The Program Administrators define participation as t...

AI summary The Program Administrators prioritize customers heating with oil, propane, or electric resistance heating for heat pump transitions, as they are more likely to reduce heating costs. Enhanced incentives are offered for customers switching from natural gas to heat pumps, with additional incentives for weatherization prior to installation, especially for income-qualified moderate-income customers.

a prerequisite for accessing the enhanced moderate-income heat pump incentives (Exh. DPU-Comm 11-7). If the moderate-income customer chooses not to install the recommended weatherization measures, the customer will continue to have access...

AI summary The text outlines electrification strategies, including enhanced moderate-income heat pump incentives, all-electric new construction pathways, and targeted outreach for weatherized homes. It also defines moderate-income customers for the 2022-2024 Three-Year Plan and mentions the development of a statewide heat pump education campaign.

orking groups to promote the exchange of ideas and information (Statewide Plan, Exh. 1, at 75). In response to industry feedback acknowledging that most commercial customers have small, standard installations, the Program Administrators de...

AI summary The Program Administrators have introduced new offerings for commercial and industrial customers, including small heat pump installations, weatherization services, and deep energy retrofits. They also plan to implement active demand reduction strategies such as income-eligible direct load control and electric vehicle load management.

mpany, customers or developers can request a commitment letter from the Program Administrator that allows the customer two years to enroll in the daily dispatch program for a five-year 50 The Department addresses National Grid (electric)’s...

AI summary The document discusses proposals by electric Program Administrators to implement direct load control and EV load management programs, including incentives for customers to manage energy use during peak times. It also mentions ongoing evaluations of EV activities from the 2019-2021 Three-Year Plan and uncertainty about future approaches.

part of its new measure development efforts (D.P.U. 21-128, Exh. DPU-Electric 2-4, at 1).54 National Grid (electric) proposes to offer the solar PV inverter control offering as a measure during the Three-Year Plan term (Statewide Plan, Exh...

AI summary The text discusses National Grid (electric) and other Program Administrators proposing the solar PV inverter control offering as a measure during the Three-Year Plan term. It also provides details on the number of participants and associated costs for the 2019-2021 term.

Exh.1, at 173, D.P.U. 21-128, Exh. DPU-Electric 2-3). Over the Three-Year Plan term, National Grid (electric) proposes to enroll 14,322 residential customers and 165 C&I customers in the solar PV inverter control offering with a total cust...

AI summary National Grid (electric) proposes a solar PV inverter control program targeting residential and C&I customers with a $608,982 incentive budget, focusing on adjusting existing inverters rather than installing new ones. The Program Administrators have discontinued support for midstream market-rate residential lighting incentives.

2 NSUARB IR-17, Attachment 3, Page 77 of 343 D.P.U. 21-120 through D.P.U. 21-129 Page 64 savings, and GHG emissions reductions resulting from the installation of high efficiency heating systems, including heat pumps (Program Administrators...

AI summary The Program Administrators outline plans to promote electrification by engaging customers with HVAC specialists, ensuring economic benefits for income-eligible customers, and providing disclosures on energy spending impacts associated with heat pump installations.

nt that use low-carbon biofuels should be preserved, the Program Administrators argue that the use of biofuels, on its own, does not lead to a reduction in customer energy consumption or demand and would, therefore, not qualify as an energ...

AI summary The Program Administrators argue that biofuel use does not qualify as an energy efficiency measure and recommend removing the incentive. They also clarify that ground source heat pump measures are included in their plans, though they are listed as custom measures rather than individual line items.

tifamily and income-eligible offerings, nor for fully displacing gas furnaces (NEGPA Brief at 3, citing Statewide Plan, Exh. 1, App. O at 152 n.4; Exh. DPU-Comm 10-3, Att.). NEGPA argues that the Program Administrators should: (1) change m...

AI summary NEGPA suggests adjusting the measure life and baseline for ground source heat pumps in the Program Administrators' plans. MEMA argues for preserving rebates for efficient heating oil equipment and promoting biofuels for immediate GHG reductions.

argues that process improvements to facilitate meaningful stakeholder engagement are needed to maximize ADR program benefits (Sunrun Brief at 10-11). Specifically, Sunrun argues that it is necessary to simplify what are currently complex e...

AI summary Sunrun argues for process improvements to enhance stakeholder engagement in ADR programs, citing the need for simplified enrollment procedures and stakeholder input on mid-cycle changes. It also raises concerns about the lack of detail in National Grid (electric)’s proposed solar PV inverter offering and recommends that National Grid provide more information before implementation.

In order to increase participation, the Program Administrators also propose a series of short- and long-term strategies to provide flexibility to participate in the programs, as well as address barriers to participation, including time and...

AI summary The Program Administrators propose strategies to increase participation in energy efficiency programs, including targeted income-based incentives and educational outreach. NSTAR Electric, NSTAR Gas, and EGMA also propose enhancements to the Residential Education Program, though the Department notes many of these enhancements align with existing elements of the program.

rates was to use a geographic approach to select a set of communities with high concentrations of low-participation customers (Tr. 2, at 246). The Department, however, has concerns with the final criteria the Program Administrators used to...

AI summary The Department of Public Utilities (DPU) raised concerns about the final criteria used by Program Administrators to identify 38 Targeted Communities, arguing that the criteria were overly limiting and focused too narrowly on income, while factors like English proficiency and renter status are more significant in participation rates.

nters. Further, the Program Administrators’ strategic plan currently in development will not be implemented until 2022 is almost over. Contrary to the Program Administrators’ assertions, the Department is unconvinced that incentives for el...

AI summary The Department is unconvinced that incentives for electric lawn mowers and similar tools are appropriate for renters at this time. It requires the Program Administrators to submit a finalized strategic renter plan by September 30, 2022. The Department also refuses to adopt data tracking recommendations due to potential privacy concerns, though it supports electrification efforts that reduce energy use and GHG emissions.

arison calculator, and cost-effectiveness. ii. Weatherization The Program Administrators plan to make strategic electrification a point of focus under the Three-Year Plan (Statewide Plan, Exh. 1, at 11). The Program Administrators state th...

AI summary The Program Administrators plan to focus on strategic electrification, emphasizing weatherization as a key component. They intend to provide customer education, an online heating comparison calculator, and follow up with customers who receive heat pump rebates but not weatherization services. Weatherization will be a prerequisite for moderate income incentives.

hat there are still opportunities to realize savings from lighting offerings, albeit at a lower level (Exh. DPU-Comm 2-4). For measures that have historically been offered by the Program Administrators and have remaining energy savings opp...

AI summary The Department finds that Program Administrators should not discontinue offering lighting measures to all residential customers, despite some customer segments having lower participation rates. The Program Administrators plan to increase outreach but terminated lighting measures before assessing remaining savings opportunities.

form a program design that will capture remaining lighting savings and, therefore, the Program Administrators shall conduct a study that assesses remaining lighting savings opportunities and strategies for renters, as well as moderate inco...

AI summary The text outlines a requirement for Program Administrators to conduct a study on remaining lighting savings opportunities and strategies for reaching specific customer groups, such as renters and low-income individuals. It also mentions the continuation of direct install lighting measures within the Existing Buildings program. Additionally, it discusses the exclusion of certain cost-effective heating equipment from the Statewide Plan.

29, 2022 NSUARB IR-17, Attachment 3, Page 243 of 343 D.P.U. 21-120 through D.P.U. 21-129 Page 230 During this upcoming Three-Year Plans term, the electric and gas Program Administrators have committed to making a concerted effort to promot...

AI summary The document discusses the commitment of electric and gas Program Administrators to promote electrification, particularly through the use of high-efficiency heat pump technologies, as part of a strategic shift in energy efficiency efforts under the Climate Act. The goal is to increase kWh consumption in the residential sector despite energy efficiency measures.

ril 29, 2022 NSUARB IR-17, Attachment 3, Page 249 of 343 D.P.U. 21-120 through D.P.U. 21-129 Page 236 X. RESIDENTIAL CONSERVATION SERVICES A. Introduction The RCS statute, G.L. c. 164 App., §§ 2-1 to 2-10, was promulgated in 1980 and provi...

AI summary The document discusses the Residential Conservation Services (RCS) statute and the incorporation of RCS filings into Three-Year Plans under the Energy Act of 2012. It mentions the introduction of energy scorecards as part of residential in-home energy assessments starting in 2019, but notes that they were not included in the 2019-2021 Three-Year Plans.

greater than 20 percent. 2019-2021 Three-Year Plans Order, at 174-175. No amended RCS budget proposals were filed with the Department. B. Program Administrators Proposal Each Program Administrator proposes to include its RCS budget as part...

AI summary The document discusses the Residential Existing Buildings program and the proposed RCS budget for the 2019-2021 Three-Year Plan. Program Administrators plan to recover RCS costs through the EES and have provided a breakdown of the budget, though they did not include a home energy scorecard proposal in their Three-Year Plan.

R-17, Attachment 3, Page 253 of 343 D.P.U. 21-120 through D.P.U. 21-129 Page 240 3. Department of Energy Resources DOER argues that the Department should approve the Program Administrators’ RCS budgets, which include the cost of implementi...

AI summary DOER argues that the Program Administrators’ proposed RCS budget is reasonable but they are not fully complying with the RCS statute and guidelines, particularly regarding the delayed implementation of home energy scorecards and the requirement for customer consent to disclose audit reports.

S operating budgets pursuant to G.L. c. 164 App., § 2-7(b). Each filing shall include prefiled testimony and exhibits addressing: (1) a detailed home energy scorecard proposal;154 and 152 The Department will address the prudence of any hom...

AI summary The Department of Energy and Resources (DOER) is reviewing the prudence of home energy scorecard expenditures as part of the 2019-2021 Three-Year Plans. It notes that the Program Administrators have not finalized a plan for home energy scorecards, and thus cannot authorize the Residential Conservation Standards (RCS) budget as reasonable for this purpose.

ng enhancements: (1) incentives up to 100 percent for low-and moderate-income residential multifamily new construction projects; (2) a strategic electrification offering called the “Cape and Vineyard Electrification Offering (“CVEO”)”; and...

AI summary The document outlines proposed enhancements to energy efficiency programs, including 100% incentives for low- and moderate-income multifamily new construction, a strategic electrification offering called CVEO, and incentives for municipal and small business customers. The Cape Light Compact also proposes specific incentives for weatherization and heat pumps in income-eligible and moderate-income buildings.

ing The Compact proposes to offer a strategic electrification offering (i.e., the CVEO), which will provide enhanced incentives for the combined installation of: (1) cold-climate air-source heat pumps, (2) solar PV, and (3) behind-the-mete...

AI summary The Compact proposes a strategic electrification offering (CVEO) to provide enhanced incentives for the installation of cold-climate air-source heat pumps, solar PV, and behind-the-meter battery energy storage in non-gas heated homes, specifically targeting low- and moderate-income customers.

ecent home energy assessment, including any weatherization recommendations (Exh. Compact-9, at 4). The Compact proposes to use a third-party ownership model for the solar PV plus battery energy storage systems, which allows the third-party...

AI summary The Compact proposes a third-party ownership model for solar PV and battery energy storage systems, using incentive programs to offset costs and ratepayer funding to cover remaining expenses. It also proposes a 100% incentive for low- and moderate-income customers switching to heat pumps.

egislature’s clear intent to have DOER design a ratepayer solar incentive program (i.e., SMART) that “promotes the orderly transition to a stable and self-sustaining solar PV market at a reasonable cost to ratepayers.” St. 2016, c. 75, §§...

AI summary The legislature intended for DOER to design a solar incentive program (SMART) that promotes a stable solar PV market at a reasonable cost. The proposed CVEO is seen as conflicting with this, as it also offers incentives to low-income participants. The text argues that interpreting energy efficiency laws to allow alternative solar programs could misalign with the Climate Act's GHG reduction goals.

Nevertheless, as the Department has previously stated in D.P.U. 20-40-A at 23-24, there is great value in marketing the co-delivery of existing solar incentives to reduce energy bills, which delivers on the intent and goals of the Green Co...

AI summary The Department emphasizes the value of co-delivering solar incentives with strategic electrification to reduce energy bills and align with the Green Communities Act. It directs Program Administrators to explore a co-delivery strategy for energy efficiency and solar PV in their 2025-2027 Three-Year Plans, ensuring compliance with regulations and market competitiveness.

r PV market should be compliant with any applicable DOER regulations or guidelines governing the solar program and St. 2016, c. 75. The Program Administrators shall file an update on the research and development of this strategy in their P...

AI summary The text discusses the need for compliance with DOER regulations in the solar PV market and outlines proposed statewide plan enhancements, including incentives for income-eligible residential multifamily new construction and C&I customers. The Compact proposes to collect costs for these enhancements from electric ratepayers through its EES.

Page 278 As noted above, National Grid (gas) and the Compact use the same lead vendor to perform home energy assessments and manage weatherization installations for Mutual Customers (Exh. DPU-National Grid (Gas)-1; Tr. 4, at 579-581). When...

AI summary The document outlines the responsibilities of National Grid (gas) and the Compact in managing weatherization measures for Mutual Customers. It specifies that savings from gas weatherization measures must be sent to National Grid (gas), while the Compact may retain secondary electric savings. Both entities are required to develop common education materials for weatherization and submit a timeline for compliance filings.

1 E1, as the DSM administrator in Nova Scotia, has included a residential behaviour program 2 component in the 2023-2025 DSM Plan. E1 understands through NS Power’s Customer 3 Energy Management (CEM) matter that the CEM system is not consi...

AI summary E1, as the DSM administrator in Nova Scotia, plans to reintroduce a residential behaviour program as part of the 2023-2025 DSM Plan. This program will leverage AMI data and energy analytics to provide personalized energy-saving tips, aiming to increase participation and deliver cost-effective savings. Previous Home Energy Reports led to over 82,000 energy-saving tips being implemented.

are examples of the use of customer data, including Advanced Metering 25 Infrastructure data E1 has included: 26 • targeted marketing based on electricity use patterns; Date Filed: April 29, 2022 E1 (NSUARB) IR-33 Page 1 of 2 M10473 – Effi...

AI summary EfficiencyOne (E1) outlines examples of customer data usage, including targeted marketing based on electricity use patterns, home energy reports, and behavioral demand response events. E1 also mentions new technologies such as Instant Savings and Efficient Product Installation, as well as large projects in affordable housing and energy efficiency initiatives.

Jobs Act (Proposition 39): Provides funding to local educational agencies (LEAs) for planning and installing eligible energy measures, such as energy efficiency upgrades and clean energy generation. California Capital Access Program: Calif...

AI summary The text outlines several energy efficiency and financing programs in California, including the Jobs Act, California Capital Access Program, ECAA-Ed, and CHEEF. These initiatives provide funding and incentives for energy efficiency and renewable energy projects in educational institutions and small businesses. California’s energy plans also emphasize energy equity with advisory groups and policies involving multiple state agencies.

f also hired a Civic Spark fellow to work directly with the cities of Arvin and Paramount in an effort to better understand the needs of the disadvantaged and low-income communities they serve. The CEC EPIC program will continue to provide...

AI summary The CEC EPIC program has implemented new scoring criteria to support disadvantaged and low-income communities through energy projects. The CPUC has multiple programs focused on energy equity, including retrofits for low-income residents in the San Joaquin Valley, which will transition them from propane or wood heating to modern heat pump equipment.

ell as the acquisition, rehabilitation, and rental or resale of single-family residential properties with possibilities for green and energy-efficiency retrofits where feasible. Workforce Development The CEC’s EPIC program developed many o...

AI summary The text discusses California's energy efficiency initiatives, including workforce development through the CEC’s EPIC program, which provides training and resources for the residential building industry. It also highlights the 2019 California Energy Efficiency Action Plan, which recommends expanding outreach and education efforts and ensuring family-supporting jobs in all communities. The CPUC mandates that IOUs require experienced installers for incentive-eligible programs.

ween a 50 and a zero on the Home Energy Rating System (HERS) Index Scale. Renovations function similarly as home owners can earn up to $8,000 in incentives for efficiency retrofits to existing homes. Agricultural Energy Efficiency Program:...

AI summary The text outlines various energy efficiency and renewable energy programs in Colorado, including incentives for home energy retrofits, a loan program for residential energy upgrades, and a pilot program for air source heat pumps. These initiatives aim to reduce energy consumption and promote electrification.

s impacts on energy rates are better understood. Colorado WAP will be expanding its community engagement approach starting July 1, 2021, with a focus on EDI for engagement across Colorado communities. The heat pump pilot program will likel...

AI summary The text discusses Colorado's Weatherization Assistance Program (WAP) expansion and its focus on equity, diversity, and inclusion (EDI) in community engagement. It also highlights the heat pump pilot program's role in developing expertise in heat pump installation, addressing Colorado's low level of air conditioning expertise. The CEO collaborates with utilities and organizations to promote heat pump contractor training and provides funding for certifications and equipment.

core investments. In calendar year 2016, C-PACE financed 200 projects for $114 million in energy efficiency and energy efficiency/renewable energy financing for upgrades. Last Updated: July 2018 "," We were unable to determine if the state...

AI summary Connecticut's Home Energy Solutions program implemented a home energy score and labeling pilot in mid-2014, which became fully integrated in 2015. Confidentiality laws prevent public disclosure of scores, but participants are encouraged to share them voluntarily. The program aims to drive market transformation by using energy labels to guide real estate and energy efficiency decisions. As of 2019, over 33,000 scores had been distributed.

cost-effectiveness rules are in place for the HES-Income Eligible program. More information regarding B/C testing of efficiency programs in Connecticut can be found in Chapter 5 of the 2019-2021 Plan. Conn. Gen. Stat. §16-24a required DEEP...

AI summary The text discusses cost-effectiveness rules for the HES-Income Eligible program and references a 2013 review by the Bureau of Energy and Technology Policy (BETP) recommending against implementing a Low Income Discount Rate (LIDR) due to existing programs providing greater benefits. It also outlines the coordination between utilities and Community Action Agencies (CAAs) for the Weatherization Assistance Program (WAP) in Connecticut.

ticut’s 169 towns and cities. The individual town pages also detail the participation of Connecticut’s households and businesses in energy efficiency programs, as well as Residential Rebates redeemed. The design and implementation of digit...

AI summary This text discusses Connecticut's energy efficiency programs, including the implementation of digital customer engagement platforms by utilities during the 2016-2018 Conservation & Load Management Plan. It also outlines Connecticut's transportation policies, such as tailpipe emissions standards and the adoption of California’s Low-Emission Vehicle and Zero Emission Vehicle programs.

EV adoption statewide. More than 70 new charging systems have been installed or are in the pipeline, including Level 2 stations installed in at least two affordable housing developments (link) (link). HRS Section 196-7.5 establishes that n...

AI summary The text discusses the adoption of EV charging systems in Hawaii, including the installation of Level 2 stations in affordable housing developments. It also references HRS Section 196-7.5, which allows residents to install EV charging systems, supporting equitable EV adoption. Additionally, it mentions the adoption of appliance standards in 2019 and a backstop for federal standards.

ergy savings across their franchise stores located in Municipal Light Plant (MLP) territories. The focus of this effort will be quick service restaurants, gas stations, convenience stores, and others. Zero Energy Modular Affordable Housing...

AI summary The text outlines several energy efficiency and clean energy initiatives in Nova Scotia, including a focus on energy savings in MLP territories, the ZE-MAHI grant program for affordable housing, the LED street lighting accelerator, and the Community Clean Energy Resiliency Initiative. Additionally, the Affordable Access to Regional Coordination (AARC) Grant Program aims to expand knowledge of low-income energy efficiency programs.

he Green Jobs Academy is a Weatherization Assistance Program (WAP) Network Verified Weatherization Training Center and provides training approved by the Massachusetts Utilities Program Administrators. Building Operator Training. MassCEC is...

AI summary The Green Jobs Academy is a Weatherization Assistance Program (WAP) training center in Massachusetts. DOER is piloting a Building Asset Rating (BAR) protocol and participating in HELIX to make home energy score data accessible. SB 2746 mandates home energy audit disclosure for home buyers.

sleep, reduced risk of carbon monoxide poisoning, reduced risk of fire, and reduced reliance on high interest, predatory loans. Coordination of Ratepayer-Funded Low-Income Programs with WAP Services Coordination occurs through the Massachu...

AI summary The text discusses the coordination of ratepayer-funded low-income energy programs in Massachusetts, particularly through the LEAN initiative, which works with CAP agencies and WAP services to provide integrated, no-co-payment weatherization and assistance programs. It also highlights an enhanced weatherization offering by Bay State Gas Company and additional funding from the Massachusetts Attorney General for low-income homes.

test for decision making. A 15% adjustment is applied to the cost-effectiveness screening tool for low-income customer programs. Coordination of Ratepayer-Funded Low-Income Programs with WAP Services The Vermont Office of Economic Opportun...

AI summary The text discusses the coordination of low-income weatherization programs with WAP services in Vermont, including Efficiency Vermont's role in supplementing state and federal programs with additional energy-efficient measures. It also mentions available self-direct energy efficiency options for electric and gas customers.

that are owned by small businesses and non-profit organizations. The purpose of this grant is to increase energy efficiency, reduce operating costs for building owners, and support local job creation. Event Sponsorship Funding Opportunity:...

AI summary The text outlines several funding programs in Michigan aimed at promoting energy efficiency and renewable energy. These include grants for small businesses, event sponsorships, pollution prevention loans, LED street lighting upgrades, and a green loan loss reserve for multifamily housing energy efficiency projects.

proposed. Last Reviewed: July 2020 ","No policy in place or proposed. Last Reviewed: June 2020 ",0 out of 3,"Nebraska has not set appliance standards beyond those required by the federal government. Last Reviewed: June 2019 ", Nevada,21,21...

AI summary Nevada offers energy efficiency incentives, including property tax abatements for green buildings and a program targeting seniors for residential energy assessments and upgrades. The state government leads by example with energy-efficient buildings and benchmarking. Financial incentive information is provided by DSIRE Nevada, and recent legislation enables a state green bank.

l standard. However, the state has not yet begun enforcing the standard and it is uncertain when enforcement will commence. Nevada enacted AB54, adopting federal light bulb standards into state law. Last Updated: June 2019 ", New Hampshire...

AI summary New Hampshire provides financial incentives for energy efficiency investments, including PACE financing. The state government leads by example through efficient buildings and fleets, benchmarking public buildings, and promoting energy savings performance contracts. The Better Buildings Program offers revolving loans for multifamily efficiency and renewable energy projects.

lopments, and funded an energy software company called Sealed, Inc. that finances residential efficiency improvements. In June 2017 Governor Cuomo announced that NYGB had turned a $2.7 million profit. Green Jobs Green NY: The Green Jobs -...

AI summary The text discusses various energy efficiency and sustainability programs in New York, including the Green Jobs Green New York (GJGNY) Program, Cleaner Greener Communities (CGC), and Charge NY. These programs focus on residential and commercial energy efficiency, low-cost financing, green jobs training, community sustainability, and promoting electric vehicle adoption.

through on-the-job training, and supporting an internship program, the initiative will ensure that New York has the skilled workers necessary to meet clean energy and energy efficiency business needs. The talent pipeline initiative is desi...

AI summary The initiative focuses on developing a talent pipeline for clean energy and energy efficiency in New York, with $38 million allocated for training programs, including support for NY Clean Heat and building electrification. The Truth in Heating law mandates the release of utility data for residential buildings at sale or rental, and state-owned facilities over 25,000 ft2 must benchmark and disclose their energy performance annually.

lically-accessible facilities, and supports the purchase or lease of electric vehicles (EVs) for integration into public sector fleets. Last Updated: July 2018 ","Community and stakeholder engagement The Office of Energy Resources has deve...

AI summary The Office of Energy Resources (OER) is focused on improving community and stakeholder engagement by collecting demographic data from public workshops and implementing pilot programs to support low-income participation in clean energy initiatives, including Community Solar and electric vehicle integration into public fleets.

ties across Rhode Island, and the beginning of an effort to map current deployment of clean energy assets and investments, as can be seen in the map of electric vehicle charging stations in the State. Other state reports and utility-based...

AI summary The text discusses efforts in Rhode Island to map clean energy assets and investments, including electric vehicle charging stations, and highlights targeted funding and recommendations aimed at increasing investment in marginalized communities. The State and utilities are working to track the success of these initiatives and develop metrics with community input to evaluate their impact on marginalized groups.

ent each year to conduct a clean energy jobs report in order to track the industry and find ways to support growth, which is in direct service of Gov. Raimondo's 20,000 clean energy jobs by 2020 goal. Last Updated: July 2021 ","There is no...

AI summary Rhode Island is working to track clean energy jobs and support growth toward a 20,000 job goal by 2020. A working group formed in 2014 is developing relationships and piloting a voluntary energy disclosure program. National Grid is running a pilot to provide home energy scores, and training has been provided to assessors and real estate agents.

to RI public transit agency, RIPTA, and their funding in total for FY 2019 is $169.71 million, which supports the operation, maintenance, expansion, and development of public transportation across RI. Last Reviewed: June 2020 ","The Charge...

AI summary The document discusses funding for RIPTA, the ChargeUp! program offering EV incentives, and the Energy and Consumer Savings Act of 2005, including its amendments and preemptions by federal legislation. It highlights the role of the Office of Energy Resources in adopting appliance standards.

olds that include young children, elderly, or disabled members are given priority for service. By Q3 2020, THDA allocated $9,695,185 to eligible candidates under the Weatherization Assistance Program. Finally, THDA administers Tennessee’s...

AI summary The Tennessee Housing Development Authority (THDA) administers the Weatherization Assistance Program and the Low-Income Home Energy Assistance Program (LIHEAP), allocating significant funds to assist low-income households. Additionally, the State of Tennessee transferred building energy management responsibilities to TDEC OEP via Executive Order No. 63, and SFUM was established to provide utility insights to State facilities.

and/or service area of the proposed project. For more information on the DBI, refer to Section VI. Consideration of Disproportionate Burden within the State of Tennessee’s Beneficiary Mitigation Plan. In January 2019, Drive Electric TN (DE...

AI summary The text discusses the Drive Electric TN (DET) Electric Vehicle Roadmap and its Opportunity Areas, focusing on equitable EV and charging infrastructure deployment. It highlights the Policies and Programs Opportunity Area's work, including a Local Action Plan video series for local governments to support transportation electrification.

ed Airshed Grant and are administered by the Bear River Health Department. Last Reviewed: June 2020 ",0 out of 3,"Utah has not set appliance standards beyond those required by the federal government. Last Reviewed: June 2019 ", Maine,16,26...

AI summary Maine offers various financial incentives for energy efficiency, including leading by example with energy requirements for public buildings and fleets. The state has adopted a residential energy use disclosure policy and provides programs like the Advanced Building Program and the Low Income Heat Pump Initiative. PACE is enabled but not currently active.

om the Volkswagen Settlement and the New England Clean Energy Connect (NECEC) specifically for disproportionately underserved communities in Maine to receive enhanced rebates for level 2 charging stations. These investments are targeted in...

AI summary The text discusses funding from the Volkswagen Settlement and the NECEC project aimed at supporting low- and moderate-income households in Maine through rebates and weatherization programs. It also outlines training initiatives for heat pump installers and legislative actions promoting green jobs in Maine.

creation of low-income housing near transit facilities, but it does consider the proximity of transit facilities when distributing federal Low-Income Housing Tax Credits to qualifying property owners. As part of its Electric Vehicle Initia...

AI summary Efficiency Maine and the Maine Climate Council are addressing equity in transportation electrification by focusing on low-income households and ensuring geographic distribution of EV infrastructure. The NECEC settlement allocates resources for low-income EV rebates, and a Clean Transportation Roadmap is being developed with equity as a key focus.

nderstand any concerns for implementation and it is developing mechanisms to track the progress of equitable expansion of electric vehicle adoption in Maine. Equity in transportation electrification In its electric vehicle (EV) rebate prog...

AI summary Efficiency Maine Trust (EMT) provides enhanced rebates for low-income residents purchasing electric vehicles and is prioritizing EV charging infrastructure in underserved areas. Maine’s Multimodal Transportation Fund is derived from vehicle rental taxes and supports transportation infrastructure. EMT also uses Volkswagen settlement funds for EV-related initiatives. Maine has not set appliance standards beyond federal requirements.

appropriate for utilities to maintain robust low-income conservation offerings despite the unique barriers these programs face.” Coordination of Ratepayer-Funded Low-Income Programs with WAP Services Washington State is investing $15 milli...

AI summary Washington State is investing in low-income weatherization programs through the Matchmaker initiative and the Energy Project, which leverages federal and state funds to improve home environments and reduce health risks for vulnerable populations. These programs also advocate for better energy program funding and coordination with utilities.

Efficient Energy Energy Energy Efficient Energy Energy Energy Program Costs + Energy Product Savings Demand Existing Savings Demand New Savings Demand Product Savings Demand Custom Savings Demand Direct Savings Demand Enabling Enabling Sav...

AI summary The document presents a table outlining energy program costs and savings across various rate classes, including residential, commercial, and industrial categories. It includes data on rebates, demand savings, and program-specific metrics for different energy efficiency initiatives.

ivities between E1 and NS Power (2023-2025 DSM Plan) E1 Responses to Small Business Advocate (SBA) Information Requests NON-CONFIDENTIAL 1 Request IR-17: 2 3 Please estimate the total Demand Reduction (DR) program participation for the DR...

AI summary EfficiencyOne (E1) responded to the Small Business Advocate (SBA) regarding the participation of small businesses in the Demand Response (DR) program component of the 2023-2025 DSM Resource Plan. E1 estimated the number of small business participants in 2023, 2024, and 2025, based on customer classifications within NS Power rate classes.

. 24 25 Using this methodology, the number of small business participants in the DR program is 26 estimated to be 29 in 2023, 547 in 2024, and 971 in 2025. These estimates were made Date Filed: April 29, 2022 E1 (SBA) IR-17 Page 1 of 2 M10...

AI summary The text discusses estimates for the number of small business participants in a demand response (DR) program from 2023 to 2025, based on data from E1's 2023-2025 DSM Plan Application. The estimates are 29 in 2023, 547 in 2024, and 971 in 2025.

on Activities between E1 and NS Power (2023-2025 DSM Plan) E1 Responses to Small Business Advocate (SBA) Information Requests NON-CONFIDENTIAL 1 Request IR-23: 2 3 Referencing Figure 6 or Section 7.2.3.5 of the EfficiencyOne 2023-2025 DSM...

AI summary E1 is winding down the New Home Construction (NHC) program due to anticipated reductions in future energy savings and budget constraints. The program's closure is expected to impact costs in the first year of the Settlement Plan, with no further investment included beyond 2023. E1 will continue to support new residential building through alternative formats.

In order to assess perceptions on a variety of topics related to energy efficiency and conservation among both residents and commercial organizations in the province, Efficiency Nova Scotia (ENS) commissioned Narrative Research to undertak...

AI summary Efficiency Nova Scotia commissioned a survey to assess perceptions of energy efficiency programs among Nova Scotians. The study found that while most were aware of ENS and interested in programs, cost remained a barrier to participation. Many believed efficiency upgrades could limit climate change but were not willing to take action. Recommendations include improving accessibility to ENS experts and increasing understanding of energy efficiency.

Energy Solutions Advisor Service Happily, most residents indicate they would reach out to an Energy Solutions Advisor by telephone should they be considering upgrades, although extending the service to provide virtualsupport may improve it...

AI summary Most residents prefer contacting Energy Solutions Advisors by phone for energy upgrades, though virtual support could boost usage. 83% would definitely/probably use the service, with 17% avoiding it due to self-research preferences or aversion to phone calls. Younger residents favor chat over phone, and 5% cite past negative experiences.

Approximately three-quarters of Nova Scotians express some level of interest in at least six of the 15 available residential programs. Seven in ten (69%) residents indicate they are either extremely interested or interested in using a prog...

AI summary A survey indicates that three-quarters of Nova Scotians are interested in at least six of the 15 available residential energy efficiency programs, with strong interest in draft-proofing, air sealing, high-efficiency appliances, and home updates, while interest in energy efficiency guidance during new construction is lower.

Interest in Efficiency Nova Scotia Programs Residents commonly cite cost savings, comfort and environmental concern as key reasons they are interested in Efficiency Nova Scotia's programs and services. Among those residents who indicated t...

AI summary Residents express interest in Efficiency Nova Scotia programs due to cost savings, comfort, and environmental concerns. Key programs include draft-proofing, energy-efficient appliances, home upgrades, and water-heater upgrades, with motivations ranging from reducing heating costs to environmental benefits.

Energy efficient home upgrades: "Fuel is expensive. I have oil and a wood stove/furnace and started on solar. Have invertor but need panels and batteries but fuel costs are going up 'n up."

AI summary The text highlights a homeowner's concern about rising fuel costs and their efforts to transition to solar energy, mentioning the use of an inverter but the need for panels and batteries to complete the upgrade.

Suggestions for additional programs and service offerings are very limited, and no single suggestion emerges as most desired. Approximately eight in ten residents were unable or chose not to provide suggestions for additional programs or s...

AI summary Most residents did not provide suggestions for additional programs or services from Efficiency Nova Scotia, with no single suggestion being highly desired. Areas mentioned include solar, wind, air sealing, and insulation. Renters and those with unfavourable opinions were more likely to suggest additional programs.

Favourable Opinion of Efficiency Nova Scotia Among those who have a favourable opinion of Efficiency Nova Scotia, the most common reason is that the organization helps people save energy and money. When those residents who have a favourabl...

AI summary A majority of residents with a favourable opinion of Efficiency Nova Scotia cite energy and money savings as the primary reason. Less than a third provide specific rationale, and lower-income residents and those in Mainland Nova Scotia are less likely to mention energy savings as a benefit.

Businesses show interest in more than seven of the 16 programs, on average. Nova Scotia organizations were presented with a list of programs and services offered by ENS and asked to indicate their level of interest in each. Seven in ten or...

AI summary Nova Scotia organizations show varying levels of interest in energy efficiency programs, with higher interest in lighting, building updates, and smart technologies, and lower interest in battery storage, vehicle electrification, and energy-efficient pumping.

Favourable Opinion of Efficiency Nova Scotia Businesses cite several reasons for their favourable opinion of Efficiency Nova Scotia including energy and money savings, good programs and environmental benefit. When Nova Scotia organizations...

AI summary The text discusses the reasons why Nova Scotia organizations have a favourable opinion of Efficiency Nova Scotia, highlighting energy and money savings, good programs, and environmental benefits as key factors. It also notes that organizations with a single location are more likely to cite energy savings as a top reason.

E1 Responses to Synapse Energy Economics (Synapse) Information Requests NON-CONFIDENTIAL - A test period was planned to trial the installation of controllers and DR event dispatch for electric resistance water heaters in partnership with t...

AI summary E1 has conducted a pilot program to trial demand response (DR) events with electric resistance water heaters, involving recruitment campaigns, controller installations, and dispatching of DR events starting in late 2021. The program expanded in 2022 with additional recruitment and installation efforts, and regular DR events were executed.

Observations and Learnings - Typically scheduling three events per week, with variations in day of the week and event times. Peak Shifting events have been scheduled based on system load and wind generation forecasts. - As expected, have o...

AI summary The document discusses observations from a demand response pilot program, including scheduling practices, opt-out rates, customer concerns, and technical adjustments to minimize complaints. It highlights the use of machine learning and threshold settings to manage participant comfort and data access concerns.

1.2 Programs and Services Overview 5 6 7 4 The 2016-2018 Residential and Business, Non-profit and Institutional (BNI) programs are expected to include ongoing gradual evolution in order to address the following objectives: • 8 9 10 • Respo...

AI summary The 2016-2018 Residential and Business, Non-profit and Institutional (BNI) programs are expected to evolve gradually to address market changes, incorporate research findings, ensure program accessibility, and maintain industry capacity. ENS plans to enhance customer experience and streamline program access through initiatives like Programs 2.0, with implementation expected in 2016.

2. RESIDENTIAL PROGRAMS AND SERVICES 1 2 3 4 Efficiency Nova Scotia's Residential sector offerings include a variety of initiatives to help homeowners, renters and landlords become more efficient in their use of electricity. Educating pote...

AI summary Efficiency Nova Scotia offers various residential programs to help homeowners, renters, and landlords improve energy efficiency. These include incentives for installing efficient products, removing old appliances, and home energy assessments. The programs are categorized into Efficient Product Rebates, Existing Residential, and New Residential. The services will be enhanced over a three-year agreement based on product availability, market changes, and client needs.

2.1 Efficient Product Rebates (Residential) 28 29 30 31 Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often at...

AI summary Nova Scotia Power Inc. (NSPI) provides financial incentives and recycling services for energy-efficient residential products. Eligible items include lighting, appliances, and electronics meeting ENERGY STAR® standards. NSPI also offers no-charge pick-up and recycling for inefficient large appliances, aiming to reduce system load and encourage energy efficiency.

2.2 Existing Residential 19 20 21 22 23 24 25 26 The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvem...

AI summary The Existing Residential program aims to reduce electricity consumption in residential buildings through energy efficiency improvements. It offers incentives, rebates, and financing options for upgrades like heating systems and lighting. Services are delivered via service organizations and include promotional activities and contractor engagement.

2.2.1. Low-Income Initiatives 15 16 17 18 19 Beginning in 2015, NS Power shareholders are committing up to $37 million dollars over 10 years to support the HomeWarming program. The program, in partnership with the Clean Foundation, will of...

AI summary NS Power is committing up to $37 million over 10 years to support the HomeWarming program, which provides free energy efficiency improvements to low-income homeowners. ENS is also researching low-income rental accommodations with electric heating and developing initiatives for multi-unit residential buildings.

2.3 New Residential 1 2 To encourage energy efficient design and use of energy efficient products in new residential construction, Efficiency Nova Scotia's New Residential services are offered to builders and owners of new houses, includin...

AI summary Efficiency Nova Scotia offers New Residential services to promote energy efficiency in new homes, aiming for ENERGY STAR® certification. The program provides pre-construction advice and post-construction ratings. The 2016-2018 DSM Plan does not include Energy Saving Actions, and the Home Energy Report pilot was paused due to affordability concerns.

29 30 The Direct Installation program is designed to assist small to medium-sized businesses reduce their energy consumption through access to no-charge energy audit services and financial incentives for energy-efficient technologies. Chan...

AI summary The Direct Installation program helps small to medium businesses reduce energy consumption through no-charge audits and financial incentives. Changes allow customers to choose any contractor, not just those in ENS's Efficiency Partner Network. The program targets small businesses and non-profits and will expand in 2016-2018 to include more products and support industry capacity.

- Educating customers on ways to conserve energy, reduce peak demand, achieve cost-effective energy savings and lower their electric utility bills; 1 of • of DSM Increasing public awareness the value participating in 2 programs; 3 of • the...

AI summary The document outlines strategies for educating customers on energy conservation and reducing peak demand through public awareness, community engagement, and outreach programs. It emphasizes the importance of involving Nova Scotians through various media and educational initiatives, including partnerships with schools and institutions.

- predominately focused on early replacement of existing heating equipment. This focus remains unchanged from the 2020-2022 DSM Resource Plan. - Home Energy Assessment modelled using early retirement measures and is intended to operate on...

AI summary The document outlines the operational focus of various program components under the 2023-2025 DSM Resource Plan, emphasizing early replacement of heating equipment and home energy efficiency measures. It also introduces new components like Affordable Single-family Homes and Residential Behaviour, while noting differences in decision types across programs.

1 Revised Table 9: 2023-2025 Settlement Plan Investment and Savings, by Program Component 2023-2025 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savin...

AI summary The table outlines the investment and savings associated with various residential energy efficiency programs from 2023 to 2025, including details on energy savings, peak demand reductions, and administrative costs for each program component.

1 Revised Table 31: 2023-2025 Existing Residential Performance Indicators Year Investment ($ million) First-Year Energy Savings (GWh) Peak Demand Savings (MW) Total Re Cost Tes incl. esource st (TRC) a excl. Admini gram istrator st (PAC) b...

AI summary Revised Table 31 outlines residential performance indicators for 2023-2025, including investment, energy savings, peak demand savings, and costs associated with energy efficiency programs. The data shows increasing investment and energy savings over the three-year period, with consistent lifetime unit costs.

8. MAINTENANCE - (a) The Applicant shall be responsible for ensuring that the units are maintained to a minimum level of health and safety. - (b) Any contactor(s) hired by the Applicant will install at the property set out herein the energ...

AI summary The maintenance section outlines the Applicant's responsibility for ensuring the health and safety of units, contractor obligations for installing energy construction measures, and the responsibility for associated costs such as sales tax, disposal, and recycling.

12. NO LOSS OF RIGHTS AND RESPONSIBILITIES This agreement should not be interpreted to derogate, or deviate from the rights and responsibilities as between landlord and tenant under Residential Tenancies Act, except as required with respec...

AI summary This section clarifies that the agreement does not affect the rights and responsibilities of landlords and tenants under the Residential Tenancies Act, except for restrictions on rental increases.

Customer Consent Form Thank you for providing us with your feedback. Because of your transparency we have added a new feature to our Green Heat Program Portal. Updates Efficiency Preferred Partners are now able to apply for rebates on beha...

AI summary The Green Heat Program Portal has been updated to allow Efficiency Preferred Partners (EPP) to apply for rebates on behalf of customers. Rebates for Electric Thermal Storage (ETS) units have increased to $40/kWh for units installed on or after October 1, 2021.

Commercial Lighting Rebates Availability Criteria Previous Rebate Current Rebate % Increase Indoor Lighting 10,000 – 19,999 lm $75 $100 33.3% 20,000 - 29,999 Im $125 $150 20% High-bay Luminaires (DLC Premium) Mail-in 30,000 - 39,999 lm $20...

AI summary The document outlines various commercial lighting rebate programs, detailing the availability, criteria, and rebate amounts for different types of lighting products. It includes percentage increases for current rebates compared to previous ones, indicating an overall trend of increased financial incentives for energy-efficient lighting solutions.

Commercial Heating Rebates Size (Nominal Capacity) Туре Previous Rebate Current Rebate % Increase Small Air Source Heat Pumps - Installed in Multi-Unit Ductless Mini-Split Heat Pump $200/ton $400/ton 100% Facilities (3 or more units) Multi...

AI summary The document outlines rebate increases for commercial heating systems, including air source heat pumps and packaged terminal heat pumps, with varying percentages based on system size and type, showing significant increases in rebates for various categories.

Process - 1) Submit rebate application for preapproval. (Quote for upgrade project costs, any spec sheets for qualifying equipment and the Before You Buy Product Worksheet.) - 2) Project Report is sent out. This include the preapproval, th...

AI summary This section outlines a three-step process for submitting rebate applications and receiving payments for upgrade projects. It includes submitting an application, receiving a project report with details, and completing the project to receive payment either to the customer or contractor.

Introduction - The Custom New Construction (NC) program provides support for: - New buildings - Additions to existing buildings - Major renovations - Buildings must be at least 1,400 m 2 (15,000 ft 2 ) - Projects must be pursuing energy ef...

AI summary The Custom New Construction (NC) program supports new buildings, additions, and major renovations of at least 1,400 m² that pursue energy efficiency, specifically electricity savings.

17 Q. HOW HAVE THE RESIDENTIAL PROGRAMS PERFORMED IN THE PAST 18 THREE YEARS? - 19 A. The following graph shows the projected savings for 2019 through 2021 against the - 20 achieved savings for the residential sector.

AI summary The response references a graph comparing projected and achieved residential program savings from 2019 to 2021, indicating an evaluation of past performance. The focus is on assessing the effectiveness of residential energy efficiency initiatives over three years.

1 Table 1. Comparison of Low-Income investment Dollars for the Settlement Plan vs. 2020 to 2022 Plan ($ Million) Sector '20‐'22 Compliance Plan '23‐'25 Settlement Plan Difference ($M) Difference (%) Residential 11.2 35.2 24.0 214% BNI 1.7...

AI summary The Settlement Plan significantly increases low-income investment dollars compared to the 2020-2022 Compliance Plan, with a 214% increase in residential investments and a 178% increase overall. This is attributed to the introduction of new Affordable Single-Family and Multifamily programs.

11 Q. HOW WILL EFFICIENCYONE RAMP UP TO MEET THESE TARGETS? 12 A. E1 directly addresses this question in their response to CA IR-01 (Exh. TML-2), where 13 they describe how projections assume no periods of isolation, as during the COVID-19...

AI summary E1 plans to ramp up by increasing marketing, expanding measures, and updating incentives, but faces challenges in scaling up quickly, especially with workforce shortages in retrofit programs. They aim to reach $8 million annually for the Single-Family Homes Program starting in 2022 using their HomeWarming experience.

1 2 Q. HOW DO YOU RECOMMEND THE BOARD ADDRESS YOUR CONCERNS REGARDING LOW-INCOME RAMP UP? 3 A. I recommend that the Board specifically establish cumulative first year low-income savings 4 of 39.4 GWh. as a performance target, and not just...

AI summary The respondent recommends establishing a specific performance target for cumulative first-year low-income energy savings by E1 to ensure underserved communities are prioritized. They also suggest coordinating E1's behavior program with NS Power's CEM system to avoid duplication and reduce costs, and express concerns about the minimum efficiency standards for domestic hot water heating in the Green Heat Program.

E1 Responses to Nova Scotia Utility and Review Board (NSUARB) Information Requests NON-CONFIDENTIAL E1, as the DSM administrator in Nova Scotia, has included a residential behaviour program component in the 2023-2025 DSM Plan. E1 understan...

AI summary E1 is reintroducing a residential behaviour program as part of the 2023-2025 DSM Plan, building on the success of the former Home Energy Report program. The program will leverage AMI data and energy analytics to provide personalized energy-saving tips and increase participation in other residential programs. Energy savings assumptions are based on a 2% savings per home, informed by Guidehouse analysis.

- A. Generally speaking, yes. While the exact percentages change from year to year, they do remain at an approximate 55/45% split in the favor of the Residential Sector. 1 Q. Do you know any reason why the growth in expenditures could not...

AI summary The discussion addresses the increase in E1's budget from 2022 to 2023, attributing it to new initiatives like the Affordable Single Family Homes program and Residential Behaviour program, as well as inflation and increased participation. Concerns are raised about whether these programs will achieve their intended savings targets.

4 Q. Do you support the inclusion of the demand response programs in the 2023– 5 2025 DSM Plan? 6 A. Yes. Demand response offers a variety of benefits to the electric system, to the 7 consumers in the province, and to the environment. Dema...

AI summary The respondent supports the inclusion of demand response programs in the 2023–2025 DSM Plan, citing benefits such as cost savings, renewable energy integration, and grid management. However, concerns are raised about the Behavioral DR program's reliance on summer-focused studies for winter peak load reduction estimates.

1 Table 3: 2023 DSM Resource Plan Investment and Savings 2023 Investment a Lifetime Benefits b First-Year Energy Savings Lifetime Energy Savings Peak EE Demand Savings (MW) Available DR Capacity (MW) Program Administrator Cost Test (PAC) d...

AI summary Table 3 outlines the 2023 DSM Resource Plan investment and savings, including residential and BNI energy efficiency programs, enabling strategies, and demand response initiatives. The table provides data on investment, benefits, energy savings, and cost ratios for various programs.

1 Table 4: 2024 DSM Resource Plan Investment and Savings 2024 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Available DR Capacity (MW) our...

AI summary This table outlines the 2024 DSM Resource Plan investment and savings, including energy efficiency programs, enabling strategies, and demand response initiatives. It details investments, lifetime benefits, energy savings, and cost ratios for various residential and business programs.

1 Table 5: 2025 DSM Resource Plan Investment and Savings 2025 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Available DR Capacity (MW) our...

AI summary Table 5 outlines the 2025 DSM Resource Plan investment and savings, detailing various energy efficiency and demand response programs in Nova Scotia. It includes data on investment amounts, lifetime benefits, energy savings, and cost ratios for residential and business programs.

1.1.3 THE GLOBAL COVID-19 PANDEMIC The onset of the global COVID-19 pandemic presented challenges and opportunities for delivering DSM activities in Nova Scotia. The pandemic impacted elements of E1's business operations throughout 2020 an...

AI summary The global COVID-19 pandemic disrupted E1's delivery of DSM activities in Nova Scotia from 2020 to 2021 due to lockdowns, supply chain delays, and labor shortages. However, it also prompted the exploration of innovative delivery methods such as virtual audits and education. E1 fell short of its DSM Plan targets but used insights from the pandemic to inform its Settlement Plan, assuming recovery by 2023. Energy efficiency is highlighted as a key tool for economic recovery and job creation.

4 Table 1: New Initiatives and Key Enhancements in the 2023-2025 Settlement Plan Title Type of Initiative Section Reference Residential Affordable Single-family Homes New program component in the residential sector Section 4.2.2.6 Point-of...

AI summary This table outlines new initiatives and key enhancements in the 2023-2025 Settlement Plan, including new and enhanced programs in residential, business, and cross-sector areas, such as demand response, market transformation, and beneficial electrification.

- 7 sections of the Residential and BNI Programs & Services, Demand Response Programs & Services, and the - 8 Enabling Strategies sections of this document. Please refer to the Section Reference column in [Table 1,](#page-34-0) - 9 above,...

AI summary The text refers to sections of the Residential and BNI Programs & Services, Demand Response Programs & Services, and Enabling Strategies sections, directing readers to Table 1 for specific references to report sections containing enhancement details.

1 Table 9: 2023-2025 Settlement Plan Investment and Savings, by Program Component 2023-2025 Investment a Lifetime Benefits b First-Year Energy Savings Lifetime Energy Savings Peak EE Demand Savings Available DR Capacity Test ( ource Cost (...

AI summary Table 9 outlines the investment and savings associated with various energy efficiency and demand response programs in Nova Scotia from 2023 to 2025. It details program components, including residential and business initiatives, along with their respective investments, energy savings, and cost metrics.

7 Table 10: 2023 Settlement Plan Investment and Savings, by Program Component 2023 Investment a Lifetime Benefits b First-Year Energy Savings Lifetime Energy Savings Peak EE Demand Savings Available DR Capacity Test ( ource Cost (TRC) c Pr...

AI summary Table 10 outlines the 2023 Settlement Plan investment and savings by program component, detailing energy efficiency (EE) programs, enabling strategies (ES), and demand response (DR) programs. It provides data on investment amounts, energy savings, and cost metrics such as TRC and PAC across residential, business, and institutional sectors.

11 Table 11: 2024 Settlement Plan Investment and Savings, by Program Component 2024 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Availabl...

AI summary This table outlines the investment and savings associated with various energy efficiency and demand response programs in Nova Scotia for 2024. It includes details on program components, investment amounts, lifetime benefits, energy savings, and other metrics.

Existing Residential, Efficient Product Rebates (BNI), and Direct Installation. 2025 Investment a Lifetime Benefits b First-Year Energy Savings Lifetime Energy Savings Peak EE Demand Savings Available DR Capacity (MW) Test ( ource Cost (TR...

AI summary The document presents a detailed table of energy efficiency and demand response programs, including investment, benefits, energy savings, and costs. It outlines various programs such as efficient product rebates, appliance retirement, and direct installation, along with their associated metrics and costs. The data includes both residential and business/non-profit programs and highlights the total benefits and costs across different initiatives.

1 3.4 SETTLEMENT PLAN – CUSTOMER GROUPS & SEGMENTS To ensure the Settlement Plan represents all Nova Scotians and is accessible for all to enjoy the benefits of energy efficiency, the Settlement Plan was designed with customers top of mind...

AI summary The Settlement Plan was designed with customers in mind, focusing on three major groups: Residential, BNI, and Diverse & Underserved Communities. Investments for 2023-2025 are illustrated in Figure 12. E1's portfolio design objectives emphasize access for all market segments, particularly residential, small business, commercial & industrial, and diverse & underserved communities.

1 Table 15: Major Categories of Customer Segments, Dedicated Program Components & Other Support Category Description of Target Segment Dedicated Program Components Other Support & Resources Residential Homeowners/tenants of new and existin...

AI summary Table 15 outlines the major customer segments, dedicated program components, and other support for residential customers in Nova Scotia. It includes segments such as homeowners and tenants of various housing types and details programs like Appliance Retirement, Instant Savings, and Home Energy Assessment, along with support resources like Energy Solutions Advisors and online tools.

1 4. RESIDENTIAL PROGRAMS & SERVICES 2 For over a decade, E1's residential programs have provided Nova Scotia customers bill savings, improved 3 comfort, and protection from energy cost increases. Over that decade, E1 introduced a new dedi...

AI summary E1's residential programs have delivered significant energy savings and bill reductions for Nova Scotia customers over the past decade. The Settlement Plan outlines continued efforts to enhance program delivery, focusing on non-lighting measures, improved accessibility, and expanded benefits, including system-peak demand reduction, during the 2023-2025 DSM Plan period.

20 Table 16: Settlement Plan – Residential Sector Offerings Program Program Component Target Market Segment Delivery Approach Enhancements in Settlement Plan Section Reference Residential Efficient Product Appliance Retirement Residential...

AI summary Table 16 outlines the Settlement Plan for residential sector offerings, including various programs such as appliance retirement, rebates, home energy assessments, and new initiatives like the Affordable Single-family Homes program. These programs aim to support energy efficiency across different residential segments, including low-income and Mi'kmaw communities.

10 4.1.1 OBJECTIVES 1 2 3 8 9 11 Objectives of the Residential Efficient Product Rebates program include: - 1 make energy-efficient products more accessible to Nova Scotians across all income levels and 2 geographic locations; - 3 increase...

AI summary The objectives of the Residential Efficient Product Rebates program include increasing access to energy-efficient products, raising awareness, boosting demand and availability, and reducing the use of inefficient appliances. The program also aims to help customers save energy and reduce power bills.

17 Table 17: Summary of Benefits – Efficient Product Rebates (Residential) Participant Industry Benefits Environmental Strategic DSM Portfolio Benefits Benefits Benefits • utility bill savings and improved home comfort • improved access an...

AI summary Table 17 outlines the benefits of the Efficient Product Rebates (Residential) program, including utility bill savings, improved home comfort, increased retailer sales, reduced GHG emissions, and alignment with provincial and federal incentives. It also highlights strategic benefits such as increased public awareness and support for adoption of energy efficiency codes and standards.

4.1.2 OVERVIEW - Residential Efficient Product Rebates is a well-established program in Nova Scotia and has been operating - as part of the E1 portfolio since 2010. The Residential Efficient Product Rebates program provides - residential c...

AI summary The Residential Efficient Product Rebates program in Nova Scotia, part of the E1 portfolio, provides financial incentives for energy-efficient products and appliance retirement. It includes two components: Instant Savings, operating since 2009, and Appliance Retirement, operating since 2010.

4.1.2.1 APPLIANCE RETIREMENT PROGRAM COMPONENT - The Appliance Retirement program component helps residential customers responsibly dispose of old, - inefficient appliances through a turn-key service approach. This service will pick up and...

AI summary The Appliance Retirement program component assists residential customers in disposing of inefficient appliances through a turn-key service, offering financial incentives and free replacements for low-income participants. It aims to promote energy efficiency and reduce demand through appliance retirement and replacement.

Table 18: Three-Year Summary of the Appliance Retirement Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) Program Component History & Highlights • 2010 – pilot launched in Hali...

AI summary The Appliance Retirement Program has evolved since its 2010 pilot launch, expanding province-wide and adapting to challenges like the COVID-19 pandemic. It offers incentives for replacing inefficient appliances with ENERGY STAR® qualified ones and has achieved significant recycling rates, with 95% of retired components fully recycled.

5 4.1.2.2 INSTANT SAVINGS PROGRAM COMPONENT 6 The Instant Savings program component focuses on purchases made through participating retail stores 7 across Nova Scotia by offering customers point-of-sale rebates on eligible energy efficient...

AI summary The Instant Savings program offers point-of-sale rebates on energy-efficient products through participating retail stores in Nova Scotia. It includes year-round and seasonal incentives and collaborates with retailers and energy ambassadors to promote energy efficiency.

23 Table 19: Three-Year Summary of the Instant Savings Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 2.9 9.7 1.0 135,933 Low-income 0.03 0.11 0.01 1,509 Annual Pl...

AI summary Table 19 summarizes the Instant Savings Program Component over three years, highlighting investments, energy and demand savings, and participation levels. The data includes total and low-income program details for 2023.

4.1.3.1 PROGRAM DELIVERY - The Residential Efficient Product Rebates program uses both a self-serve and turn-key delivery approach - to help residential customers make smart energy choices through the retirement and/or replacement of - ine...

AI summary The Residential Efficient Product Rebates and Appliance Retirement programs use delivery agents to assist customers in replacing inefficient appliances. The Instant Savings program is expanding its online rebate offerings, including potential partnerships with online marketplaces like Amazon.

4.1.3.3 QUALITY ASSURANCE - 13 The Residential Efficient Product Rebates program has a quality assurance framework, which may include - 14 remote or in-person retailer site visits (during both campaign and non-campaign periods), random - 1...

AI summary The Residential Efficient Product Rebates program includes a quality assurance framework with activities such as site visits, customer record reviews, appliance testing, and satisfaction surveys to ensure program effectiveness.

4.1.4 PERFORMANCE INDICATORS - 19 Performance indicators for the Residential Efficient Product Rebates program are provided in Table 20, - 20 below. 2122 23 24 30

AI summary This section discusses performance indicators for the Residential Efficient Product Rebates program, referencing Table 20 for detailed information.

Table 20: 2023-2025 Residential Efficient Product Rebates Performance Indicators Ye ear Investment First-Year Energy Savings Lifetime Energy Savings Peak Demand Savings esource st (TRC) a Admini gram strator st (PAC) b Participation (produ...

AI summary Table 20 outlines performance indicators for residential efficient product rebates from 2023 to 2025, including investment, energy savings, peak demand savings, and costs associated with the program. The data reflects projected metrics over three years, with total figures indicating cumulative outcomes.

4.1.4.1 LOW-INCOME PERFORMANCE INDICATORS 4 Low-Income performance indicators for the Residential Efficient Product Rebates program are provided in 5 Table 21, below. 6

AI summary The document provides low-income performance indicators for the Residential Efficient Product Rebates program, as outlined in Table 21.

7 Table 21: 2023-2025 Residential Efficient Product Rebates Low-Income Performance Indicators Year First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW) Participation (products) a 2023 0.1 0.9 0.01 1,542 20...

AI summary Table 21 outlines the projected energy savings and participation numbers for residential efficient product rebates targeted at low-income households from 2023 to 2025, showing minimal annual changes in energy savings and a decreasing number of participating products over time.

4.1.5 PROGRAM ALTERNATIVES 12 The Residential Efficient Product Rebates program shows no difference in the Alternate Scenario when compared to the Settlement Plan. Therefore, there is no variance in the Residential Efficient Product Rebate...

AI summary The Residential Efficient Product Rebates program shows no difference between the Settlement Plan and the Alternate Scenario, as indicated in Table 22, which compares performance indicators for the program from 2023 to 2025.

11 4.2.1 OBJECTIVES - 12 Objectives of the Existing Residential program include: - 13 increase customer awareness of cost-effective options to increase their energy efficiency; - 14 improve the energy performance of residential dwellings w...

AI summary The objectives of the Existing Residential program include increasing customer awareness of energy efficiency, improving residential energy performance, reducing energy poverty, and achieving long-term energy and demand savings across Nova Scotia, including Mi'kmaw communities.

4 4.2.2.2 EFFICIENT PRODUCT INSTALLATION - 5 The Efficient Product Installation program component conducts low-cost energy efficient upgrades for - 6 homeowners and renters, at no-cost. During a home visit, qualified installers provide fre...

AI summary The Efficient Product Installation program offers low-cost and no-cost energy efficiency upgrades to homeowners and renters through qualified installers who conduct home visits and provide free installation of energy-efficient products. The program also educates customers on energy-efficient practices and promotes comprehensive assessments and upgrades.

9 Table 25: Three-Year Summary of the Efficient Product Installation Program Component Annual Plan Investment Energy Savings Demand Savings Participation ($M) (GWh) (MW) (products) 2023 Total 3.1 11.2 1.7 236,016 Low-income 0.57 3.92 0.62...

AI summary Table 25 provides a three-year summary of the Efficient Product Installation Program Component, including annual investment, energy savings, demand savings, and participation numbers for 2023, 2024, and 2025, with specific data for low-income participants and the overall target market in Nova Scotia.

1 4.2.2.3 MI'KMAW HOME ENERGY EFFICIENCY PROJECT 2 The Mi'kmaw Home Energy Efficiency Project program component is a whole-home retrofit service offered 3 to customers at no-cost. Available to band-owned homes in Mi'kmaw communities, the M...

AI summary The Mi'kmaw Home Energy Efficiency Project offers no-cost whole-home retrofits to band-owned homes in Mi'kmaw communities. It includes energy assessments, building envelope improvements, and heating system upgrades. The program prioritizes hiring Mi'kmaw and community-preferred contractors and targets low-income and eligible Mi'kmaw customers.

5 4.2.2.5 HOME ENERGY ASSESSMENT The Home Energy Assessment program component was developed specifically to help homeowners make informed choices about energy efficient and deep savings upgrades to their homes. Home energy evaluations, cou...

AI summary The Home Energy Assessment program helps homeowners make informed decisions about energy-efficient upgrades through evaluations and recommendations by Energy Advisors. Financial incentives are provided to assist with retrofits, aiming to improve energy efficiency and comfort while delivering significant energy savings.

7 Table 28: Three-Year Summary of the Home Energy Assessment Program Component Investment Energy Savings Demand Savings Participation Annual Plan ($M) (GWh) (MW) (products) (homes) 2023 Total 3.9 8.6 4.3 96 1,827 2024 Total 3.9 8.6 97 1,82...

AI summary Table 28 summarizes the Home Energy Assessment Program Component over three years, highlighting annual investments, energy and demand savings, and participation metrics. The data shows consistent investment and savings figures across 2023, 2024, and 2025.

4.2.2.6 AFFORDABLE SINGLE-FAMILY HOMES This is a new program component being re-introduced under the Existing Residential Program in the Settlement Plan. Re-introduction of this program component provides an opportunity to ensure equity of...

AI summary The Affordable Single-family Homes program component is being reintroduced under the Existing Residential Program in the Settlement Plan. It offers no-cost, fully project-managed whole-home retrofits for income-qualified Nova Scotians, focusing on energy efficiency improvements and appliance replacements for eligible low-income and Mi'kmaw customers.

Table 29: Three-Year Summary of the Affordable Single-family Homes Program Component Annual Plan28 Investment Energy Savings Demand Savings Participation • Improved efficiency, comfort, and performance of existing residential housing stock...

AI summary This table outlines the history of the Affordable Single-family Homes Program Component, including its evolution from the 2000s through 2015, with key developments such as the introduction of appliance replacements, program rebranding to HomeWarming, and changes in administration.

4.2.2.7 RESIDENTIAL BEHAVIOUR This is a new program component being re-introduced under the Existing Residential Program in the Settlement Plan (previously offered as Home Energy Report). The Residential Behaviour program component plans t...

AI summary The Residential Behaviour program component, reintroduced under the Existing Residential Program in the Settlement Plan, aims to encourage energy-conscious behaviours through personalized energy-use feedback. It leverages AMI data and advancements in energy reporting tools. The approval of NS Power's AMI project in 2018 and the completion of large-scale AMI implementation by early 2022 have enabled this initiative.

1 Table 30: Three-Year Summary of the Residential Behaviour Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (homes) 2023 Total 1.1 8.7 38,195 Low-income 0.13 0.96 n/a 4,240 2024 Total 2....

AI summary This chunk presents a three-year summary of the Residential Behaviour Program Component, outlining investments, energy and demand savings, and participation numbers. It highlights market barriers such as awareness, accessibility, and lack of information, as well as program enhancements including personalized energy-use feedback and integration with demand response (DR) programming. The program is a re-introduction of a component first offered by E1 in 2013-2015.

rs select and complete energy - efficient upgrades. After completing upgrades, the EAs perform a final home energy assessment. Rebates - provided to participants are based on the implemented upgrades. - The Affordable Single-family Homes p...

AI summary The Affordable Single-family Homes program involves EAs conducting energy assessments and implementing retrofits, while the Residential Behaviour program includes an opt-out home energy reporting service and potential future initiatives like gamification and alerts for energy savings.

4.2.3.2 MARKETING STRATEGY 1 17 18 21 24 26 - 2 The Existing Residential program marketing strategy will deliver integrated marketing campaigns by - 3 program component and market segment (e.g. home renovation, low-income, seniors), with a...

AI summary The Existing Residential program marketing strategy focuses on integrated campaigns targeting specific market segments, emphasizing direct email marketing for its cost-effectiveness and effectiveness in reaching residents and businesses. Tactics include contractor education, media plans, in-store promotions, and community outreach.

22 4.2.4 PERFORMANCE INDICATORS 23 Performance indicators for the Existing Residential program are provided in Table 31, below.

AI summary The document discusses performance indicators for the Existing Residential program, referencing Table 31 for detailed information.

Table 31: 2023-2025 Existing Residential Performance Indicators Y Year Investment First-Year Energy Savings 0, 0 Javings Total Re Cost Tes esource st (TRC) a Admini gram istrator st (PAC) b Participation (products) c Participation (homes)...

AI summary Table 31 presents 2023-2025 residential performance indicators, including investment, energy savings, participation numbers, and costs. It highlights metrics such as energy savings in gigawatt-hours, participation in programs, and lifetime unit costs per kilowatt-hour.

4.2.5 PROGRAM ALTERNATIVES The Existing Residential Program features several differences in the Alternate Scenario when compared to the Settlement Plan. The Efficient Product Installation program component does not contain a major initiati...

AI summary The Existing Residential Program in the Alternate Scenario differs from the Settlement Plan by excluding major initiatives like smart thermostats and electrician-installed measures, featuring lower Green Heat activity due to reduced incentives for non-heat-pump-based measures, and showing reduced activity in Residential Behaviour and Affordable Single-family Homes.

4.3.1 OVERVIEW - The New Residential program provides residential home builders and new home market entrants access to technical assistance and financial incentives for the installation of energy efficiency upgrades during the - design and...

AI summary The New Residential program offers support for energy efficiency upgrades during the design and early construction phases of new homes. E1 plans to wind down this program and shift focus to a market transformation approach outlined in Enabling Strategies.

4.3.2.1 PROGRAM DELIVERY - 6 New registrations for the New Residential program will close in July 2022. As a result of long lead times for - 7 new residential construction, the final year of efficient new residential build completions, enr...

AI summary The New Residential program will close new registrations in July 2022 due to long lead times for new residential construction. This means that the final year of efficient new residential build completions enrolled before July 2022 will be counted in the first year (2023) of the Settlement Plan.

9 - 10 The New Residential program will be delivered in partnership with contracted Service Organizations, - 11 licensed by NRCan, until wind up is complete in 2023. Customers will continue to work directly with E1 and - 12 NRCan registere...

AI summary The New Residential program is delivered in partnership with Service Organizations licensed by NRCan until 2023. Customers work with E1 and NRCan registered EAs for home design advice. Upon completion, EAs conduct a final onsite evaluation and model the home to provide an energy rating.

4.3.3 PERFORMANCE INDICATORS 17 Performance indicators for the New Residential program are provided in Table 35, below.

AI summary The document mentions that performance indicators for the New Residential program are provided in Table 35, which is referenced in the section on Performance Indicators.

4.3.4 PROGRAM ALTERNATIVES 2 New Residential investment and savings in the Settlement Plan are included in year 2023 only. The estimates are based on a wind up of the program with new registrations ending in July 2022. The number of comple...

AI summary The text discusses the New Residential investment and savings in the Settlement Plan for 2023, noting that estimates are based on program wind-up with new registrations ending in July 2022. It states that completions in 2023 are assumed to be the same between the Settlement Plan and Alternate Scenario.

18 Table 36: 2023-2025 New Residential Performance Indicators – Comparison of Settlement Plan and Alternate Scenario Scenario Year Investment ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW...

AI summary The table compares the 2023-2025 New Residential Performance Indicators under the Settlement Plan and Alternate Scenario. It shows investment, energy savings, peak demand savings, and other metrics, with no variance between the two scenarios for the years 2023-2025.

5.1.2.1 BUSINESS ENERGY REBATES PROGRAM COMPONENT - The Business Energy Rebates program component offers two participation pathways Instant Rebates and - Mail-In rebates: - Instant Rebates: customers have access to prescriptive rebates on...

AI summary The Business Energy Rebates program offers two participation pathways: Instant Rebates and Mail-In rebates. Instant Rebates provide point-of-purchase discounts for a limited suite of energy efficiency equipment, while Mail-In rebates allow for adjustments based on specific facility conditions. Prescriptive rebates are calculated before purchase and are applied to eligible measures that demonstrate energy savings potential.

Table 39: Three-Year Summary of the Business Energy Rebates Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 7.4 35.3 6.7 207,143 Low-income 0.09 0.47 0.12 2,738 202...

AI summary Table 39 provides a three-year summary of the Business Energy Rebates Program, including investment amounts, energy and demand savings, and participation numbers for 2023, 2024, and 2025. The target market includes existing and new construction business, non-profit, and institutional facilities in Nova Scotia.

6 5.1.3.1 PROGRAM DELIVERY - 7 BNI Efficient Product Rebates uses a self-directed approach for both the Instant Rebate and Mail-In - 8 incentive pathways. Through Instant Rebates, point-of-purchase discounts are available on a limited rang...

AI summary The BNI Efficient Product Rebates program offers two incentive pathways: Instant Rebates for point-of-purchase discounts and Mail-In rebates for a broader range of products. Program partners, including electrical and pumping distributors and contractors, are essential for promoting and supporting the program, and they are active participants in the EPP network.

21 Table 45: Three-Year Summary of the Custom Program Component Annual Plan Investment Energy Savings Demand Savings Participation Program Component History Program Component History • 2008 – launched as a single component, custom retrofit...

AI summary This table outlines the evolution of the Custom Program Component over the years, including key developments such as the launch of new services, administrative changes, and adjustments to incentive structures to align with code changes and improve participation.

and NS Power have worked collaboratively to develop, launch, and assess DR pilots to ascertain their feasibility and scalability. The pilots provide valuable learning on use cases (benefits), costs, unit impacts, participant interest/satis...

AI summary The document discusses the development and assessment of demand response (DR) pilots by E1 and NS Power, highlighting their collaborative approach and the potential for Nova Scotia to lead in DR activities in Canada. The DR program is seen as an ambitious testing period to define operationalization and optimize costs.

6.3.1 RESIDENTIAL DEMAND RESPONSE PROGRAM COMPONENT - The Residential DR program component aims to help facilitate a more flexible residential load that may - provide residential customers with economic incentives and/or more visibility an...

AI summary The Residential Demand Response (DR) program component aims to increase load flexibility and offer economic incentives and control to residential customers. E1 plans to explore five pathways, including battery control and behavioural DR, and will seek Board approval for new incentives. Details are provided in Table 55 and Attachment 5.

5 6.4.1 PROGRAM DELIVERY 1 3 The DR program structure is designed to overcome customer barriers associated with lack of awareness, lack of resources, and the "hassle factor" experienced by customers participating in DR events for customers...

AI summary The DR program is structured to address customer barriers by helping residential and BNI customers modify their usage during peak events. It will be delivered through E1 staff, NS Power, contracted partners, and third parties, with integration into existing EE programs as appropriate.

7 Table 60: Three-Year Summary of the Education & Outreach Component of Enabling Strategies Annual Plan Investment ($M) 2023 Total 1.4 2024 Total 1.5 2025 Total 1.5 Community Outreach & Education: activities aimed at increasing public awar...

AI summary The document outlines a three-year investment plan for the Education & Outreach Component of Enabling Strategies, with annual investments of $1.4M in 2023, $1.5M in 2024, and $1.5M in 2025. The plan includes community outreach, support for diverse and underserved communities, partnership development, education in post-secondary institutions, and efforts to transform the new residential market.

7.3.3.4 LOCATIONAL EFFORTS Locational DSM provides geographically targeted demand-side resources to alleviate capacity-constrained system resources, such as substations and distribution assets. Efforts can include demand response technolog...

AI summary The Klondike Pilot, a locational DSM initiative targeting NS Power customers in Kentville, faced challenges due to the pandemic but provided valuable insights. E1 aims to expand on this work through collaboration with NS Power and the E1/NS Power DR Working Group to explore future locational DSM opportunities.

2. Demand Response Analysis Approach DR assessment establishes the foundation for DR portfolio development. Therefore, a specific task under the portfolio development exercise was to assess peak load reduction estimates from different DR o...

AI summary The document outlines the approach for assessing demand response (DR) peak load reduction estimates as part of E1's three-year portfolio plan development. This assessment forms the foundation for DR portfolio development and is a specific task under the portfolio development exercise.

2.1.3 Customer Count Projections The following steps were followed to generate customer count projections: - Separate out Interruptible Rider customers using Business, Non-profit & Institutional (BNI) account counts by rate class - Exclude...

AI summary The document outlines the methodology for generating customer count projections, including the separation of specific customer types, exclusion of certain categories, and use of data from NS Power and load forecast reports to forecast customer numbers by class over a ten-year period.

Table 7. Customer Count by Customer Segment Year Residential Market Rate Residential LI Services Miscellaneous⁵ Retail Trade Offices EV Manufacturing 2021 412,698 66,292 15,719 11,848 7,225 4,123 886 1,624 2022 415,608 66,760 15,751 11,881...

AI summary Table 7 presents customer counts by segment from 2021 to 2030, showing growth in residential, low-income, services, and other segments, with increases in EV and manufacturing customers over time.

Table 14. DLC Thermostat-BYOT and DI Characteristics Item Description Program Description • Direct Load Control option to customers with Wi-Fi enabled smart thermostats, where customer electric space heating is controlled during DR events,...

AI summary The document describes two approaches for implementing Direct Load Control (DLC) thermostats: Bring Your Own Thermostat (BYOT) and Direct Install (DI). Under BYOT, customers receive rebates for using their own Wi-Fi-enabled thermostats, while under DI, thermostats are installed at no cost. Both approaches aim to enable demand response during peak times.

Item Description Eligible Customers • Residential, small commercial, and small industrial customers with central heat pumps (HP), mini-split heat pumps (MSHP), or baseboard heaters and with smart thermostats to control the different equipm...

AI summary The document outlines eligibility criteria and program assumptions for a residential and small commercial/industrial customer initiative involving smart thermostats and heat pumps. It details participation levels, program parameters, event windows, and unit impacts for demand response activities, with assumptions based on steady-state and ramp-up participation rates.

The 2023-2025 DR Portfolio includes a Bring Your Own Device (BYOD) controllable water heater and Direct Install (DI) water heater switch option to residential and small C&I customers. This option is expected to provide approximately 5.5 MW...

AI summary The 2023-2025 DR Portfolio includes a Bring Your Own Device (BYOD) controllable water heater and Direct Install (DI) water heater switch option for residential and small C&I customers, expected to provide 5.5 MW of load reduction by 2025, with 80-95% of reductions from residential customers.

Table 15. DLC Water Heater-BYOD and DI Characteristics Item Description Program Description • Direct Load Control option that controls electric water heater during peak demand periods. Under the BYOD approach, customers enroll already purc...

AI summary This table outlines the Direct Load Control (DLC) Water Heater program under two approaches: Bring Your Own Thermostat (BYOD) and Direct Install (DI). The BYOD approach allows customers with existing controllable water heaters to enroll in the DLC option, while the DI approach involves retrofitting controllers to existing water heaters at no cost for eligible residential, small commercial, and small industrial customers.

Item Description Program Enrollment Assumptions • Steady state participation levels22 range from 10% to 30% of eligible customers depending on the customer segment and the type of delivery (BYOD and DI). Eligible customers are those that e...

AI summary The document outlines the assumptions and parameters for a demand response program targeting residential and small C&I customers, including participation levels, incentives, and projected load reductions. It also introduces the BNI Curtailment option for large C&I customers, projected to provide 9 MW of load reduction by 2025.

3.2.4 Critical Peak Pricing (CPP) Option The 2023-2[025](#page-47-2) DR Portfolio includes a Critical Peak Pricing offer to Residential and Small C&I customers.25 Customers enrolled in the CPP rate will be offered smart thermostats as an e...

AI summary The 2023-2025 DR Portfolio includes a Critical Peak Pricing (CPP) option for residential and small C&I customers, offering smart thermostats to enhance response to the rate. E1 claims only the CPP savings associated with the smart thermostats, projecting 0.03 MW of savings by 2025, with half from residential customers and the rest from small commercial and industrial customers.

Table 17. Critical Peak Pricing Option Characteristics Item Description Program Description • NS Power plans to offer voluntary opt-in to Residential and Small C&I customer classes starting in 2023, based on the approved CPP rate submitted...

AI summary NS Power plans to offer a Critical Peak Pricing (CPP) rate to residential and small C&I customers starting in 2023, with a 150 cents/kWh critical peak rate. The program includes the installation of no-cost smart thermostats to enhance load reduction during peak events. Enrollment is expected to reach 15% of eligible customers over a 5-year period, and the CPP rate is currently a pilot subject to NSUARB approval.

3.2.6 Behind-the-Meter (BTM) Battery Control The 2023-2025 DR Portfolio includes a BTM Battery Control option to residential and C&I customers with controllable battery storage systems. This option is projected to provide around 1.75 MW of...

AI summary The 2023-2025 DR Portfolio includes a BTM Battery Control option for residential and C&I customers with controllable battery storage systems, projected to provide around 1.75 MW of load reduction by 2025.

Table 20. Behavioural DR Option Characteristics Item Behavioural DR Description Residential customers will be offered the BDR option on an opt-in basis. BDR does not offer any financial incentives for customers to reduce their usage, nor d...

AI summary The Behavioural Demand Response (BDR) option targets residential customers not enrolled in other programs, offering opt-in participation without financial incentives or technology installation. It uses pre/post-event communications and social comparisons to reduce usage during high-demand periods. The program is projected to achieve a 1.1 MW peak reduction in 2025 at a cost of approximately $233k over the 2023-2025 Plan period.

Technology/Equipment Installation and Enablement For all DR options, E1 is assumed to be primarily responsible for enabling end-use technology installation at customer sites/premises. E1 would provide incentives for enabling end-use techno...

AI summary The document outlines Nova Scotia Power's (E1) role in enabling end-use technology installation for Demand Response (DR) programs, including providing incentives for specific technologies. Exceptions include the BYOT/BYOD option and aggregator-managed BNI Curtailment, where responsibility shifts to customers or aggregators.

Table 22. Residential EE-DR Integration Considerations EE Program EE Program Component EE-DR Measure for Integration Corresponding DR Option for Integration Considerations Brief Description of EE-DR Integration Approach Efficient Product I...

AI summary This table outlines the integration of Energy Efficiency (EE) and Demand Response (DR) measures for residential programs. Specifically, it highlights the use of smart thermostats under the Instant Savings program and the corresponding Direct Load Control (DLC) option with a 'Bring Your Own Thermostat' (BYOT) delivery approach, offering rebates and additional incentives for participation.

32 Customers can also enroll in the rate without enabling technology such as smart thermostats. EE Program EE Program Component EE-DR Measure for Integration Corresponding DR Option for Integration Considerations Brief Description of EE-DR...

AI summary The text discusses customer enrollment in a rate without requiring smart thermostats and outlines integration approaches for energy efficiency (EE) and demand response (DR) programs. It details how Nova Scotia Power supports the installation of energy management control systems (EMCS) and provides incentives for participation in programs like BNI Curtailment and Critical Peak Pricing (CPP).

1.1.4 TRANSFORMATION OF THE NOVA SCOTIA MARKET Within the changing energy industry, E1 faces an increasingly complex DSM planning environment as the Nova Scotia market matures and transforms, particularly in the residential sector. The res...

AI summary E1 is adapting its DSM planning in response to a more complex and dynamic energy efficiency market in Nova Scotia, particularly in the residential sector. The 2023-2025 DSM portfolio includes new programs such as residential behaviour initiatives, low-income programs, and new construction market transformation through Enabling Strategies.

8 2.1.3 CUSTOMER INSIGHTS 9 As part of the development of its Settlement Plan, E1 commissioned Narrative Research to undertake a 10 quantitative research study to assess perceptions on a variety of topics related to energy efficiency and c...

AI summary Nova Scotia Power conducted a survey to understand customer perceptions on energy efficiency and conservation. Results showed high brand awareness for Efficiency Nova Scotia but low engagement with Energy Solutions Advisors. Cost was a major barrier to participation, and customers recognized the importance of DSM initiatives for climate action and behavior change.

4 Table 3: Balanced Plan Aspects Addressed in the Settlement Plan Balanced Plan Aspects 2023-2025 Settlement Plan Business relationships and maintenance of market presence • Enabling Strategies key theme is partnership development • mainta...

AI summary The 2023-2025 Settlement Plan emphasizes maintaining business relationships and market presence through partnership development, preserving the Efficiency Preferred Partner network, and transitioning New Home Construction to a market transformation approach while adding Residential Behaviour and Affordable Single-family Homes programs.

- 3 objectives were applied to the Settlement Plan: - 4 investment in low-income (LI): 17% to 22% of total energy efficiency portfolio investment; - 5 investment split: 50% Residential (Res) and 50% BNI programs; and - 6 energy savings spl...

AI summary The Settlement Plan includes three objectives: 17% to 22% investment in low-income programs, a 50/50 investment split between residential and BNI programs, and a 40/60 energy savings split between residential and BNI programs. Table 4 outlines key global assumptions applied to the Settlement Plan, with the 'Model' column indicating applicability to EE, DR, or both models.

16 2023 Investment a Lifetime Benefits b First-Year Energy Savings Lifetime Energy Savings Peak EE Demand Savings Available DR Capacity (MW) city Test (TRC) c Test (PAC) d ($ million) ($ million) (GWh) (GWh) (MW) (10100) incl. carbon excl....

AI summary The table outlines residential energy efficiency programs in Nova Scotia, showing investment amounts, lifetime benefits, energy savings, and test results. It includes various initiatives such as efficient product rebates, appliance retirement, and home energy assessments, along with their respective costs and benefits.

Table 11: 2024 Settlement Plan Investment and Savings, by Program Component 2024 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Available D...

AI summary Table 11 outlines the 2024 Settlement Plan investment and savings by program component, including details on energy efficiency programs, their associated investments, lifetime benefits, energy savings, and costs. The table includes various initiatives such as efficient product rebates, appliance retirement, and home energy assessments.

3.3 SETTLEMENT PLAN – COST-EFFECTIVENESS The cost effectiveness results for the Settlement Plan are shown below as part o[f Table 14,](#page-121-0) which provides cost effectiveness results associated with the Settlement Plan, for both the...

AI summary The Settlement Plan's cost effectiveness is evaluated using the TRC and PAC tests. The TRC test is used for cost effectiveness screening at the program level in Nova Scotia, while the PAC test provides a utility-specific perspective on cost-effectiveness. The plan includes various NSUARB programs such as Efficient Product Rebates and Demand Response.

1 3.4 SETTLEMENT PLAN – CUSTOMER GROUPS & SEGMENTS To ensure the Settlement Plan represents all Nova Scotians and is accessible for all to enjoy the benefits of energy efficiency, the Settlement Plan was designed with customers top of mind...

AI summary The Settlement Plan was designed with customer segments in mind to ensure all Nova Scotians benefit from energy efficiency. It focuses on three major groups: Residential, BNI, and Diverse & Underserved Communities, with investments outlined for 2023–2025. The plan also emphasizes access for four major categories: residential, small business, commercial & industrial, and diverse & underserved communities.

4. RESIDENTIAL PROGRAMS & SERVICES For over a decade, E1's residential programs have provided Nova Scotia customers bill savings, improved comfort, and protection from energy cost increases. Over that decade, E1 introduced a new dedicated...

AI summary E1's residential programs have delivered energy savings and comfort improvements for over a decade, including initiatives for Mi'kmaw communities and new home efficiency standards. The Settlement Plan will continue these efforts through the 2023-2025 DSM Plan period, focusing on evolving programs, leveraging new technologies, and expanding benefits such as system-peak demand reduction.

4.1.2.1 APPLIANCE RETIREMENT PROGRAM COMPONENT The Appliance Retirement program component helps residential customers responsibly dispose of old, inefficient appliances through a turn-key service approach. This service will pick up and res...

AI summary The Appliance Retirement program assists residential customers in disposing of inefficient appliances through a turn-key service, offering financial incentives. It also includes a free replacement service for low-income customers in the HomeWarming program, contributing to energy savings and demand reduction as outlined in Table 18 of the Settlement Plan.

4.1.3.3 QUALITY ASSURANCE - 13 The Residential Efficient Product Rebates program has a quality assurance framework, which may include - 14 remote or in-person retailer site visits (during both campaign and non-campaign periods), random - c...

AI summary The Residential Efficient Product Rebates program includes a quality assurance framework involving site visits, customer record reviews, appliance testing, and satisfaction surveys to ensure program effectiveness.

4.1.4 PERFORMANCE INDICATORS - 19 Performance indicators for the Residential Efficient Product Rebates program are provided in Table 20, - 20 below. 21 23 24 25 26 30

AI summary The document references performance indicators for the Residential Efficient Product Rebates program, which are detailed in Table 20. However, the content of the table and specific indicators are not provided in the text.

4.1.4.1 LOW-INCOME PERFORMANCE INDICATORS - 4 Low-Income performance indicators for the Residential Efficient Product Rebates program are provided in - 5 Table 21, below.

AI summary The document references Low-Income performance indicators for the Residential Efficient Product Rebates program, which are detailed in Table 21.

4.1.5 PROGRAM ALTERNATIVES - 12 The Residential Efficient Product Rebates program shows no difference in the Alternate Scenario when - compared to the Settlement Plan. Therefore, there is no variance in the Residential Efficient Product -...

AI summary The Residential Efficient Product Rebates program under the Settlement Plan shows no difference in performance indicators when compared to the Alternate Scenario, as presented in Table 22 for the years 2023-2025.

11 4.2.1 OBJECTIVES - 12 Objectives of the Existing Residential program include: - 13 increase customer awareness of cost-effective options to increase their energy efficiency; - 14 improve the energy performance of residential dwellings w...

AI summary The objectives of the Existing Residential program include increasing customer awareness of energy efficiency, improving residential energy performance, reducing energy poverty, and achieving long-term energy savings. The program also aims to support the adoption of energy-efficient products and behaviors across Nova Scotia, with a focus on Mi'kmaw communities and low-income housing.

14 Component Investment Energy Savings Demand Savings Participation Enhancements in 2023-2025 Continuing to build on the prescriptive rebate stream, introduced in the 2020-2022 DSM Plan, to help address barriers to participation for proper...

AI summary The 2023-2025 DSM Plan enhances the prescriptive rebate stream introduced in the 2020-2022 DSM Plan, aiming to address participation barriers for property owners with smaller buildings. It includes new rebate opportunities for heat pumps, particularly mini-splits and heat pump water heaters, to improve heating efficiency in affordable housing.

13 Table 25: Three-Year Summary of the Efficient Product Installation Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 3.1 11.2 1.7 236,016 Low-income 0.57 3.92 0.62...

AI summary Table 25 provides a three-year summary of the Efficient Product Installation Program Component, including annual investment, energy savings, demand savings, and participation numbers. The program serves all types of residential dwellings in Nova Scotia, including single detached homes, semi-detached homes/duplexes, townhouses, mobile/mini homes, rental housing, and multi-family residences.

1 4.2.2.4 GREEN HEAT 6 9 - 2 The Green Heat program component is externally marketed as Heating System Rebates. Through this - 3 offering, Nova Scotians can apply for post-purchase rebates for high-efficiency space and water heating - 4 sy...

AI summary The Green Heat program, marketed as Heating System Rebates, provides post-purchase rebates for high-efficiency and renewable-fueled heating systems. It aims to encourage energy-efficient upgrades and is detailed in Table 27 of the Settlement Plan.

10 Table 27: Three-Year Summary of the Green Heat Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 2.2 3.6 2.7 3,406 2024 Total 2.2 3.6 2.7 3,408 2025 Total 2.2 3.6...

AI summary The Green Heat Program Component aims to promote energy-efficient heating solutions in residential dwellings in Nova Scotia. The program includes incentives for heat pump systems, biomass systems, solar thermal systems, and domestic water heating systems. Key challenges include affordability, awareness, and short decision periods. The program was initially launched as a pilot in 2011 and became a standalone component in 2012.

5 4.2.2.5 HOME ENERGY ASSESSMENT The Home Energy Assessment program component was developed specifically to help homeowners make informed choices about energy efficient and deep savings upgrades to their homes. Home energy evaluations, cou...

AI summary The Home Energy Assessment program aims to help homeowners make informed decisions about energy-efficient upgrades through evaluations and recommendations from Natural Resources Canada registered Energy Advisors. Financial incentives are offered to support retrofits, and the program is part of the Settlement Plan, with details provided in Table 28.

4.2.2.6 AFFORDABLE SINGLE-FAMILY HOMES This is a new program component being re-introduced under the Existing Residential Program in the Settlement Plan. Re-introduction of this program component provides an opportunity to ensure equity of...

AI summary The Affordable Single-family Homes program component is being reintroduced under the Existing Residential Program in the Settlement Plan. It offers no-cost, whole-home retrofits for income-qualified Nova Scotians, building on past Energy Efficiency and Conservation Act (E1) initiatives. The program includes energy assessments, building envelope improvements, and appliance replacements for eligible low-income and Mi'kmaw customers.

4.2.2.7 RESIDENTIAL BEHAVIOUR support them along the way. This is a new program component being re-introduced under the Existing Residential Program in the Settlement Plan (previously offered as Home Energy Report). The Residential Behavio...

AI summary The Residential Behaviour program component, reintroduced under the Existing Residential Program in the Settlement Plan, aims to encourage energy-conscious behaviors among Nova Scotians through personalized energy-use feedback. This initiative leverages advanced metering infrastructure (AMI) data to provide timely insights, enabling customers to make informed energy consumption decisions and reduce utility bills.

4.2.3.3 QUALITY ASSURANCE - 19 The Existing Residential program has an established quality assurance framework inclusive of random and - targeted site visits, energy model file reviews and rebuilds, documentation review, and customer surve...

AI summary The Existing Residential program includes a quality assurance framework with random and targeted site visits, energy model file reviews, documentation reviews, and customer surveys to ensure program effectiveness.

4.2.4 PERFORMANCE INDICATORS 23 Performance indicators for the Existing Residential program are provided in Table 31, below.

AI summary This section introduces performance indicators for the Existing Residential program, referencing Table 31 for detailed information.

4.2.5 PROGRAM ALTERNATIVES The Existing Residential Program features several differences in the Alternate Scenario when compared to the Settlement Plan. The Efficient Product Installation program component does not contain a major initiati...

AI summary The Existing Residential Program in the Alternate Scenario differs from the Settlement Plan by excluding major initiatives like smart thermostat installations and featuring lower levels of Green Heat and Residential Behaviour activities due to reduced incentives for non-heat-pump-based measures.

4.3.1 OVERVIEW The New Residential program provides residential home builders and new home market entrants access to technical assistance and financial incentives for the installation of energy efficiency upgrades during the design and ear...

AI summary The New Residential program offers technical assistance and financial incentives for energy efficiency upgrades in new residential construction. E1 will phase out this program and shift focus to a market transformation approach detailed in Enabling Strategies under Section 7.

4.3.3 PERFORMANCE INDICATORS 17 Performance indicators for the New Residential program are provided in Table 35, below.

AI summary The section introduces performance indicators for the New Residential program, referencing Table 35 for detailed metrics.

5 Table 41: 2023-2025 BNI Efficient Product Rebates Low-Income Performance Indicators Year First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW) Participation (products) a 2023 0.5 6.9 0.1 2,738 2024 0.5 6....

AI summary Table 41 outlines the performance indicators for the BNI Efficient Product Rebates Low-Income program from 2023 to 2025, showing energy savings, peak demand savings, and participation numbers over the three-year period.

13 Table 50: Three-Year Summary of the Small Business Energy Solutions Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) Program Component History • 2015 – significant changes w...

AI summary In 2015, the Small Business Energy Solutions Program was restructured to increase industry participation by shifting from a delivery agent model to one where participants could choose their own contractors. This change aligned with the development of the EPP network and the introduction of no-cost energy audits for qualifying small businesses.

5.3.4 PERFORMANCE INDICATORS Performance indicators for the Direct Installation program are provided in [Table 51,](#page-187-1) below.

AI summary The Direct Installation program's performance indicators are outlined in Table 51, which is referenced in the document.

ith additional choices and reach a - broader range of customers. Over time, a more diverse DR portfolio may also help E1 and NS Power achieve - the capacity requirements from DR identified in the IRP. - Since 2019, E1 and NS Power have wor...

AI summary The document discusses the development and implementation of a Demand Response (DR) program by E1 and NS Power, highlighting their collaborative approach to pilot testing and the potential for Nova Scotia to lead in DR activities in Canada. It emphasizes the importance of learning from pilots and adjusting plans based on insights to ensure value for ratepayers.

Table 58: 2023-2025 Demand Response Low-Income Performance Indicators Year New DR Capacity (MW) Available DR Capacity (MW) Participation (participants) a 2023 0.01 0.02 31 2024 0.24 0.26 1,742 2025 0.40 0.66 4,858 Total 0.7 0.7 4,858 & lt;...

AI summary Table 58 outlines the performance indicators for the Demand Response Low-Income program from 2023 to 2025, showing the growth in new and available capacity, as well as the increasing number of participants over the years.

7.2.3.4 GREEN SCHOOLS NOVA SCOTIA & POST- SECONDARY EDUCATION - The Green Schools Nova Scotia initiative has formed part of E1's Enabling Strategies since 2016. The - initiative engages over 25,000 students across 340 schools each year to...

AI summary The Green Schools Nova Scotia initiative, part of E1's Enabling Strategies since 2016, engages students and promotes energy efficiency in education. Partnerships with universities and activities like educational resources, field trips, and internships aim to foster energy efficiency careers and increase participation in diverse communities.

1.1.4 TRANSFORMATION OF THE NOVA SCOTIA MARKET Within the changing energy industry, E1 faces an increasingly complex DSM planning environment as the Nova Scotia market matures and transforms, particularly in the residential sector. The res...

AI summary E1 is navigating a more complex DSM planning environment as the Nova Scotia market matures, particularly in the residential sector. The company is addressing market transformation through new programs such as residential behavior initiatives, low-income support, and new construction market transformation via Enabling Strategies.

4 Table 1: New Initiatives and Key Enhancements in the 2023-2025 Settlement Plan Title Type of Initiative Section Reference Residential Affordable Single-family Homes New program component in the residential sector Section 4.2.2.6 Point-of...

AI summary Table 1 outlines new initiatives and key enhancements in the 2023-2025 Settlement Plan, including new and enhanced programs in residential and BNI sectors, cross-sector initiatives, and new initiatives under Enabling Strategies. These include programs such as residential behaviour, demand response, market transformation, and beneficial electrification.

7 sections of the Residential and BNI Programs & Services, Demand Response Programs & Services, and the 8 Enabling Strategies sections of this document. Please refer to the Section Reference column in [Table 1,](#page-56-0) 9 above, for sp...

AI summary The text refers to specific sections of the Residential and BNI Programs & Services, Demand Response Programs & Services, and Enabling Strategies sections, directing readers to Table 1 for detailed references to report sections containing enhancement details.

8 2.1.3 CUSTOMER INSIGHTS 9 As part of the development of its Settlement Plan, E1 commissioned Narrative Research to undertake a 10 quantitative research study to assess perceptions on a variety of topics related to energy efficiency and c...

AI summary E1 commissioned a survey to understand Nova Scotians' perceptions of energy efficiency and conservation. The survey revealed high brand awareness of Efficiency Nova Scotia but low engagement with Energy Solutions Advisors. Cost barriers and the need for education were identified as key issues, with participants supporting DSM initiatives for their climate and energy benefits.

14 Table 3: Balanced Plan Aspects Addressed in the Settlement Plan Balanced Plan Aspects 2023-2025 Settlement Plan Access to programs by all market sectors and rate classes by addressing barriers to participation • low-income investment –...

AI summary The 2023-2025 Settlement Plan aims to ensure equitable access to energy efficiency and demand response programs across all market sectors and rate classes. It includes a significant focus on low-income investment, residential and BNI program components, and market transformation initiatives. The plan also outlines rate impacts, including a return on investment analysis and projected avoided costs.

1 3. 2023-2025 SETTLEMENT PLAN 2 The 2023-2025 Settlement Plan represents a comprehensive suite of programs and service offerings for 3 Nova Scotia electricity customers. The main goal of each energy efficiency program is to eliminate ener...

AI summary The 2023-2025 Settlement Plan outlines a range of energy efficiency and demand response programs aimed at reducing energy waste, lowering costs for customers, and decreasing GHG emissions. These programs also aim to provide flexible capacity to the utility during peak times, potentially reducing the need for new infrastructure.

Table 9: 2023-2025 Settlement Plan Investment and Savings, by Program Component Residential (Res) Energy Efficiency (EE) Programs Efficient Product Rebates 14.1 30.8 32.3 279.0 3.5 - 1.1 0.7 2.2 1.4 Appliance Retirement 3.1 2.0 3.7 15 0.5...

AI summary Table 9 presents investment and savings data for various energy efficiency programs in Nova Scotia from 2023 to 2025, including residential and business programs. The data outlines investments, lifetime benefits, energy savings, and other metrics for different initiatives.

7 Table 10: 2023 Settlement Plan Investment and Savings, by Program Component Residential (Res) Energy Efficiency (EE) Programs Efficient Product Rebates 4.0 9.1 10.9 8.3 1.2 - 1.1 0.7 2.3 1.4 Appliance Retrement 1.0 0.7 1.2 5 0.2 0.9 0.5...

AI summary The table outlines the 2023 Settlement Plan Investment and Savings by Program Component, detailing various residential energy efficiency programs, including Efficient Product Rebates, Appliance Retirement, Instant Savings, and others, with numerical data on investment and savings across different categories.

ring lifetime benefits to E1's costs. For DR, 10-year lifetime costs and benefits are taken to include the expected full program life. PAC excluding carbon is provided for informational purposes only. e Reflects E1's planned participation...

AI summary The text discusses the evaluation of demand response (DR) programs over a 10-year period, considering lifetime costs and benefits. It also notes the inclusion of low-income customers in E1's planned participation and references specific rebate programs.

11 Table 11: 2024 Settlement Plan Investment and Savings, by Program Component 2024 Investment a ($ million) Lifetime Benefits b ($ million) First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak EE Demand Savings (MW) Availabl...

AI summary Table 11 outlines the 2024 Settlement Plan Investment and Savings by Program Component, detailing investments, benefits, energy savings, and costs for various energy efficiency, enabling strategies, and demand response programs in Nova Scotia.

Existing Residential, Efficient Product Rebates (BNI), and Direct Installation. 2025 Investment a Lifetime Benefits b First-Year Energy Savings Lifetime Energy Savings Peak EE Demand Savings Available DR Capacity ource Cost (TRC) c Prog Ad...

AI summary The document presents a detailed breakdown of various energy efficiency and demand response programs, including their investments, benefits, energy savings, and cost ratios. It highlights the performance of residential, BNI, and direct installation programs, along with enabling strategies and demand response initiatives.

1 3.4 SETTLEMENT PLAN – CUSTOMER GROUPS & SEGMENTS To ensure the Settlement Plan represents all Nova Scotians and is accessible for all to enjoy the benefits of energy efficiency, the Settlement Plan was designed with customers top of mind...

AI summary The Settlement Plan is designed to ensure energy efficiency benefits are accessible to all Nova Scotians, with a focus on customer segments such as residential, BNI, and diverse & underserved communities. The plan outlines investments for 2023-2025 and emphasizes access across various market segments.

1 Table 15: Major Categories of Customer Segments, Dedicated Program Components & Other Support Category Description of Target Segment Dedicated Program Components Other Support & Resources Residential Homeowners/tenants of new and existin...

AI summary Table 15 outlines major customer segments and associated programs in residential energy efficiency, including components like appliance retirement, instant savings, and home energy assessments, along with support resources such as energy solutions advisors and online tools.

1 4. RESIDENTIAL PROGRAMS & SERVICES 2 For over a decade, E1's residential programs have provided Nova Scotia customers bill savings, improved 3 comfort, and protection from energy cost increases. Over that decade, E1 introduced a new dedi...

AI summary E1's residential programs have delivered bill savings and energy efficiency improvements for over a decade, including tailored initiatives for Mi'kmaw communities and the promotion of technologies like heat pumps and LED lighting. The Settlement Plan aims to continue these efforts through the 2023-2025 DSM Plan period, focusing on evolving services and expanding benefits for residential customers.

20 Table 16: Settlement Plan – Residential Sector Offerings Program Program Component Target Market Segment Delivery Approach Enhancements in Settlement Plan Section Reference Residential Efficient Product Appliance Retirement Residential...

AI summary This section outlines the Settlement Plan for residential sector offerings, including various programs such as appliance retirement, instant savings rebates, and energy efficiency initiatives. Enhancements include expanded measures, new program components, and continued support for existing initiatives. The plan targets residential segments like renters, homeowners, landlords, and low-income households.

4.1.2.1 APPLIANCE RETIREMENT PROGRAM COMPONENT The Appliance Retirement program component helps residential customers responsibly dispose of old, inefficient appliances through a turn-key service approach. This service will pick up and res...

AI summary The Appliance Retirement program assists residential customers in disposing of inefficient appliances and offers financial incentives. It also includes a free replacement service for low-income participants in the HomeWarming program. Table 18 summarizes the program's three-year investment, energy savings, and other key details from the Settlement Plan.

Table 18: Three-Year Summary of the Appliance Retirement Program Component Annual Plan Investment Energy Savings Demand Savings Participation Program Component History & Highlights • 2010 – pilot launched in Halifax Regional and Cape Breto...

AI summary The Appliance Retirement Program has evolved from a 2010 pilot in two regions to a province-wide initiative by 2011, expanding with customized incentives and contactless services during the pandemic. It has recycled over 56,354 inefficient appliances since 2012, with 95% of components fully recycled.

23 Table 19: Three-Year Summary of the Instant Savings Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 2.9 9.7 1.0 135,933 Low-income 0.03 0.11 0.01 1,509 Annual Pl...

AI summary Table 19 provides a three-year summary of the Instant Savings Program Component, detailing investments, energy and demand savings, and participation numbers for 2023, 2024, and 2025. The program targets residential customers through retail partnerships with major retailers and manufacturers.

4.1.3.1 PROGRAM DELIVERY - The Residential Efficient Product Rebates program uses both a self-serve and turn-key delivery approach - to help residential customers make smart energy choices through the retirement and/or replacement of - ine...

AI summary The document outlines the delivery approaches for various energy efficiency programs. The Residential Efficient Product Rebates program uses self-serve and turn-key methods, while the Appliance Retirement and Instant Savings programs employ delivery agents for customer service and retailer engagement. The Instant Savings program also plans to expand online rebate options.

4.1.3.3 QUALITY ASSURANCE - 13 The Residential Efficient Product Rebates program has a quality assurance framework, which may include - remote or in-person retailer site visits (during both campaign and non-campaign periods), random - 15 c...

AI summary The Residential Efficient Product Rebates program includes a quality assurance framework with measures such as retailer site visits, customer record reviews, appliance testing, and customer satisfaction surveys to ensure program effectiveness.

4.1.4 PERFORMANCE INDICATORS - 19 Performance indicators for the Residential Efficient Product Rebates program are provided in Table 20, - 20 below. 21 23 24 25 26 29 30

AI summary The section discusses performance indicators for the Residential Efficient Product Rebates program, referencing Table 20 for detailed information.

Table 20: 2023-2025 Residential Efficient Product Rebates Performance Indicators Year Investment First-Year Energy Savings Lifetime Energy Savings Peak Demand Savings esource st (TRC)ª Admin gram istrator st (PAC) b Participation (products...

AI summary Table 20 outlines the performance indicators for residential efficient product rebates from 2023 to 2025, including investment, energy savings, peak demand savings, and participation metrics. The data highlights trends in investment and savings over the three-year period.

4.1.4.1 LOW-INCOME PERFORMANCE INDICATORS 4 Low-Income performance indicators for the Residential Efficient Product Rebates program are provided in 5 Table 21, below. 6

AI summary The document section discusses low-income performance indicators for the Residential Efficient Product Rebates program, referencing Table 21 for detailed information.

7 Table 21: 2023-2025 Residential Efficient Product Rebates Low-Income Performance Indicators Year First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW) Participation (products) a 2023 0.1 0.9 0.01 1,542 20...

AI summary Table 21 outlines the performance indicators for residential efficient product rebates targeted at low-income households from 2023 to 2025, including annual and lifetime energy savings, peak demand savings, and participation numbers.

4.1.5 PROGRAM ALTERNATIVES The Residential Efficient Product Rebates program shows no difference in the Alternate Scenario when compared to the Settlement Plan. Therefore, there is no variance in the Residential Efficient Product Rebates p...

AI summary The Residential Efficient Product Rebates program shows no difference between the Settlement Plan and the Alternate Scenario, as indicated in Table 22, which compares performance indicators for the program from 2023 to 2025.

11 4.2.1 OBJECTIVES - 12 Objectives of the Existing Residential program include: - 13 increase customer awareness of cost-effective options to increase their energy efficiency; - 14 improve the energy performance of residential dwellings w...

AI summary The objectives of the Existing Residential program focus on increasing energy efficiency awareness, improving residential energy performance, reducing energy poverty, and achieving long-term energy savings. The program also aims to support the adoption of energy-efficient technologies and behaviors across Nova Scotia, including Mi'kmaw communities.

27 Table 23: Summary of Benefits – Existing Residential Participant Industry Benefits Environmental Strategic DSM Portfolio Benefits Benefits Benefits • • • • utility bill savings and increased sales of reduced GHG strengthened relationshi...

AI summary This table outlines the benefits of the existing residential energy efficiency and demand response programs. It highlights industry benefits, environmental impacts, and strategic DSM portfolio advantages, including reduced GHG emissions, improved home comfort, and partnerships with Mi'kmaw communities.

4 4.2.2.2 EFFICIENT PRODUCT INSTALLATION - 5 The Efficient Product Installation program component conducts low-cost energy efficient upgrades for - 6 homeowners and renters, at no-cost. During a home visit, qualified installers provide fre...

AI summary The Efficient Product Installation program provides low-cost or no-cost energy-efficient upgrades for homeowners and renters, including free installation of energy-efficient products and education on energy practices. The program also promotes comprehensive assessments and upgrades, with details on its investment, savings, and target market outlined in Table 25 of the Settlement Plan.

9 Table 25: Three-Year Summary of the Efficient Product Installation Program Component Annual Plan Investment ($M) Energy Savings Demand Savings (GWh) Participation (products) 2023 Total 3.1 11.2 1.7 236,016 Low-income 0.57 3.92 0.62 83,02...

AI summary Table 25 provides a three-year summary of the Efficient Product Installation Program Component, detailing investments, energy and demand savings, and participation numbers for 2023, 2024, and 2025, including breakdowns for low-income participants. The program serves all types of residential dwellings in Nova Scotia.

1 4.2.2.4 GREEN HEAT - 2 The Green Heat program component is externally marketed as Heating System Rebates. Through this - 3 offering, Nova Scotians can apply for post-purchase rebates for high-efficiency space and water heating - 4 system...

AI summary The Green Heat program, marketed as Heating System Rebates, provides post-purchase rebates for high-efficiency and renewable-fueled heating systems. Table 27 outlines the program's three-year investment, energy savings, demand savings, target market, and key components within the Settlement Plan.

10 Table 27: Three-Year Summary of the Green Heat Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products) 2023 Total 2.2 3.6 2.7 3,406 2024 Total 2.2 3.6 2.7 2025 Total 2.2 3.6 2.7 3,...

AI summary Table 27 outlines the Green Heat Program Component's three-year plan, including investments, energy and demand savings, and participation numbers. It highlights key components, measures promoted, market barriers, and the program's history, including its evolution from a 2011 pilot to a standalone initiative in 2012.

5 4.2.2.5 HOME ENERGY ASSESSMENT - 6 The Home Energy Assessment program component was developed specifically to help homeowners make 7 informed choices about energy efficient and deep savings upgrades to their homes. Home energy - 8 evalua...

AI summary The Home Energy Assessment program helps homeowners make informed decisions about energy-efficient upgrades through evaluations by Natural Resources Canada-registered Energy Advisors. It provides personalized recommendations and financial incentives to overcome barriers to retrofitting homes for energy efficiency and comfort.

7 Table 28: Three-Year Summary of the Home Energy Assessment Program Component Investment Energy Savings Demand Savings Participation Key Components • • tailored to the home • • In-home, personalized, education and awareness Financing and...

AI summary Table 28 summarizes the Home Energy Assessment Program Component over three years, highlighting key components such as in-home education, financing incentives for home upgrades, and ease of access to energy assessments, aimed at improving residential housing efficiency and market behavior.

4.2.2.6 AFFORDABLE SINGLE-FAMILY HOMES This is a new program component being re-introduced under the Existing Residential Program in the Settlement Plan. Re-introduction of this program component provides an opportunity to ensure equity of...

AI summary The Affordable Single-family Homes program component is being reintroduced under the Existing Residential Program in the Settlement Plan. It provides no-cost, fully project-managed whole-home retrofits for income-qualified Nova Scotians, focusing on energy efficiency improvements and appliance replacements for low-income and Mi'kmaw participants.

Table 29: Three-Year Summary of the Affordable Single-family Homes Program Component Annual Plan28 Investment Energy Savings Demand Savings Participation • Improved efficiency, comfort, and performance of existing residential housing stock...

AI summary This table outlines the history and development of the Affordable Single-family Homes Program Component, highlighting key milestones such as program expansion, rebranding to HomeWarming, and the transition of administration to a third party in 2015.

4.2.2.7 RESIDENTIAL BEHAVIOUR This is a new program component being re-introduced under the Existing Residential Program in the Settlement Plan (previously offered as Home Energy Report). The Residential Behaviour program component plans t...

AI summary The Residential Behaviour program component, reintroduced under the Existing Residential Program in the Settlement Plan, aims to provide tools and insights to encourage energy-conscious behaviours among Nova Scotians, leading to electricity savings and reduced utility bills. This initiative leverages AMI data and personalized energy-use feedback to empower customers and support energy efficiency efforts.

1 Table 30: Three-Year Summary of the Residential Behaviour Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (homes) 2023 Total 1.1 8.7 38,195 Low-income 0.13 0.96 n/a 4,240 2024 Total 2....

AI summary Table 30 outlines the three-year investment, energy savings, and participation targets for the Residential Behaviour Program Component. The program aims to address market barriers such as lack of awareness and accessibility, and includes enhancements like personalized energy-use feedback. The program is a re-introduction of a component first offered in 2013-2015, now leveraging advanced analytics and AMI technology.

4.2.3.1 PROGRAM DELIVERY - The Existing Residential Program leverages a variety of delivery approaches to help customers implement - energy efficiency improvements in their home. These strategies include: - turn-key direct installation ser...

AI summary The Existing Residential Program uses multiple delivery approaches to promote energy efficiency in homes, including direct installation, rebates, and energy feedback. The Affordable Multi-family Housing and Non-Profit Organizations program partners with auditors to identify and implement upgrades, while the Efficient Product Installation program works with delivery agents to install energy-efficient products and educate customers.

18 4.2.3.3 QUALITY ASSURANCE - 19 The Existing Residential program has an established quality assurance framework inclusive of random and - targeted site visits, energy model file reviews and rebuilds, documentation review, and customer su...

AI summary The Existing Residential program includes a quality assurance framework with random and targeted site visits, energy model file reviews, documentation reviews, and customer surveys to ensure program effectiveness.

4.2.4 PERFORMANCE INDICATORS 23 Performance indicators for the Existing Residential program are provided in Table 31, below.

AI summary The document section introduces performance indicators for the Existing Residential program, referencing Table 31 for detailed information.

4.2.5 PROGRAM ALTERNATIVES The Existing Residential Program features several differences in the Alternate Scenario when compared to the Settlement Plan. The Efficient Product Installation program component does not contain a major initiati...

AI summary The Existing Residential Program under the Alternate Scenario differs from the Settlement Plan by featuring reduced initiatives in smart thermostat and electrician-installed measures, lower Green Heat activity due to reduced incentives for non-heat-pump-based measures, and lower levels of Residential Behaviour and Affordable Single-family Homes activity.

4.3.1 OVERVIEW The New Residential program provides residential home builders and new home market entrants access to technical assistance and financial incentives for the installation of energy efficiency upgrades during the design and ear...

AI summary The New Residential program offers technical assistance and financial incentives to residential home builders for energy efficiency upgrades during early construction. E1 will phase out this program and shift focus to a market transformation approach described in Enabling Strategies.

4.3.1.1 NEW HOME CONSTRUCTION PROGRAM COMPONENT Since its adoption in 2011, the New Home Construction program component has provided support, education, and incentives to the building industry in Nova Scotia. The program has been successfu...

AI summary The New Home Construction program component, established in 2011, has supported energy efficiency in residential new construction in Nova Scotia. However, due to reduced savings from increased heat pump use, the program will be wound up and replaced with a new market transformation program. Incentives were performance-based and aimed to encourage energy-efficient home construction.

4.3.2.1 PROGRAM DELIVERY - 6 New registrations for the New Residential program will close in July 2022. As a result of long lead times for - 7 new residential construction, the final year of efficient new residential build completions, enr...

AI summary The New Residential program will close new registrations in July 2022, with completions enrolled before that date extending into the first year of the Settlement Plan. The program will be delivered through contracted Service Organizations until 2023, with E1 and NRCan registered EAs providing customer support and final evaluations.

4.3.3 PERFORMANCE INDICATORS 17 Performance indicators for the New Residential program are provided in Table 35, below. 18

AI summary The section introduces performance indicators for the New Residential program, referencing Table 35 for detailed metrics.

4.3.4 PROGRAM ALTERNATIVES 2 New Residential investment and savings in the Settlement Plan are included in year 2023 only. The estimates are based on a wind up of the program with new registrations ending in July 2022. The number of comple...

AI summary The New Residential investment and savings in the Settlement Plan are included only for 2023, with estimates based on program wind-up and ending new registrations in July 2022. The number of completions in 2023 is assumed to be the same in both the Settlement Plan and Alternate Scenario, leading to no variance in the New Residential program between the two scenarios.

Table 39: Three-Year Summary of the Business Energy Rebates Program Component Annual Plan Investment ($M) Energy Savings (GWh) Demand Savings (MW) Participation (products)

AI summary Table 39 provides a three-year summary of the Business Energy Rebates Program Component, highlighting key metrics such as investment, energy savings, demand savings, and participation in products over the period.

6 5.1.3.1 PROGRAM DELIVERY - 7 BNI Efficient Product Rebates uses a self-directed approach for both the Instant Rebate and Mail-In - 8 incentive pathways. Through Instant Rebates, point-of-purchase discounts are available on a limited rang...

AI summary The BNI Efficient Product Rebates program offers two incentive pathways—Instant Rebates and Mail-In—for promoting energy-efficient products. Program partners, particularly electrical and pumping distributors and contractors, play a key role in delivering the program and providing customer support.

5 Table 41: 2023-2025 BNI Efficient Product Rebates Low-Income Performance Indicators Year First-Year Energy Savings (GWh) Lifetime Energy Savings (GWh) Peak Demand Savings (MW) Participation (products) a 2023 0.5 6.9 0.1 2,738 2024 0.5 6....

AI summary Table 41 presents performance indicators for the BNI Efficient Product Rebates Low-Income program from 2023 to 2025, showing energy savings, peak demand savings, and participation numbers over the three-year period.

information and experiences with new technologies and energy management approaches • provides a mechanism for incentive support for innovative and complex projects, in a flexible manner that can be customized by vertical and customer need...

AI summary The text outlines the benefits of a custom incentive program, emphasizing support for innovative and complex projects through flexible mechanisms, and improved communication with industry and customers through various support roles and networks.

11 Table 44: Criteria for Industrial and Commercial/Institutional Offerings in the Custom Program Component Customer Base Criteria Industrial • Rate code 21, 22, 23 or 25 except municipal, transportation, and Department of National Defence...

AI summary Table 44 outlines the criteria for industrial and commercial/institutional offerings in the Custom Program Component, specifying eligible customer bases such as industrial facilities with specific rate codes and commercial/institutional facilities including municipal, transportation, and DND facilities.

5.3.3.2 MARKETING STRATEGY - The marketing strategy includes a mix of traditional and digital marketing methods, with a focus on direct - email marketing, to effectively reach small businesses. Media plans are complemented by business - de...

AI summary The marketing strategy focuses on reaching small businesses through a combination of traditional and digital methods, including direct email marketing, media plans, industry engagement, and event participation. Tactics include engagement with industry associations, sponsorships, and training for service providers.

3 6.3.2 BNI DEMAND RESPONSE PROGRAM COMPONENT - 4 The BNI DR program component aims to help facilitate more flexible non-residential load that may provide - 5 customers with economic incentives and/or more visibility and control of their l...

AI summary The BNI Demand Response Program Component aims to provide economic incentives and greater control to non-residential customers by exploring four implementation pathways, including battery control and direct load control, as outlined in the Settlement Plan and detailed in Table 56 and Attachment 5.

13 Table 56: Three-Year Summary of the BNI Demand Response Program Component Annual Plan Investment ($M) New DR Capacity (MW) Available DR Capacity (MW) Participation38 (participants) Component Pathways • Direct Load Control – utility cont...

AI summary The BNI Demand Response Program Component includes pathways such as Direct Load Control, Enabling Technologies (CPP), and behind-the-meter batteries. Supported technologies include smart thermostats and commercial hot water controllers. The program aims to increase participation and load impact through various incentives and technologies.

1 Table 58: 2023-2025 Demand Response Low-Income Performance Indicators Year New DR Capacity (MW) Available DR Capacity (MW) Participation (participants) a 2023 0.01 0.02 31 2024 0.24 0.26 1,742 2025 0.40 0.66 4,858 Total 0.7 0.7 4,858 & l...

AI summary Table 58 outlines the projected performance indicators for the Demand Response Low-Income program from 2023 to 2025, showing increases in new and available DR capacity and the number of participating low-income residents.

7.2.3.5 NEW RESIDENTIAL MARKET TRANSFORMATION - With the increased popularity in heat pump adoption, E1 has an opportunity to expand influence further into the new construction industry. In an effort to help meet the provincial climate goa...

AI summary E1 plans to expand its market transformation program in 2023, focusing on new residential construction to support provincial climate goals. The initiative includes research, education, and promotion of energy-efficient practices and building codes.

March 21, 2022 VIA EMAIL 30603 Ms. Crystal Henwood Regulatory Affairs Officer/Clerk of the Board Nova Scotia Utility and Review Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Dear Ms. Henwood: Re: M10473 - EfficiencyOne 2023-...

AI summary The Consumer Advocate requests intervenor status for the EfficiencyOne 2023-2025 Demand Side Management (DSM) Plan Application (M10473). They intend to appear at an oral hearing, represented by multiple law firms, and advocate for residential ratepayers. The application's impact on residential consumers is emphasized, with a commitment to address issues raised by the Nova Scotia Utility and Review Board (NSUARB).

Request IR-33: - Appendix A, page 53 of 149: With respect to proposed Residential Programs and Services, E1 - states: "E1 will evolve program and service offerings by taking advantage of new technologies - and customer data to achieve ener...

AI summary E1 proposes using new technologies and customer data for larger, more complex residential energy-saving projects. Questions ask for details on these technologies and which DSM Plan components represent these projects.

Request IR-34: - Appendix A, pages 56-57 of 149, Table 18: Please explain why the expected participation - (products) for "low income" is so low (approx. 1%) relative to the total number of expected - participants (products) in the Residen...

AI summary The text requests an explanation for the low participation rate (1%) of low-income individuals in the Residential Appliance Retirement Program Component compared to total participants.

Request IR-35: - Appendix A, pages 58-59 of 149, Table 19: Please explain why the expected participation - (products) for "low income" is so low (approx. 1%) relative to the total number of expected - participants (products) in the Residen...

AI summary The text requests an explanation for the low expected participation (approx. 1%) of low-income individuals in the Residential Instant Savings Program Component compared to total participants.

30 1 2 (a) Please restate the 2023-2025 Plan, using the most current Statistics Canada data for Low-Income classification, i.e. 12.1%? 26 to Participation & Mitigating Strategies, Page 7(Page 84/584 of PDF) 27 E1 lists five "pathways" for...

AI summary The document contains a series of requests and references related to the 2023-2025 Demand Side Management (DSM) Resource Plan filing by EfficiencyOne. It includes questions about program implementation, definitions of technical terms, and requests to restate financial data in real dollars. The topics involve DSM, program components, and financial planning.

2023-2025 DSM Plan It is clear from the evidence that not only do many of the individual measures not pass the TRC test, but the programs themselves are marginal in effectiveness. The Residential Low-Income Program Component has an overall...

AI summary The 2023-2025 DSM Plan faces criticism for including measures failing the TRC test. E1 argues for program-level approval flexibility, while the Industrial Group and Small Business Advocate oppose non-cost-effective measures. The Industrial Group recommends individual justification for such measures.