Topic:"Residential Programs" in M12600

Matter: Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters

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N-10NSPI (NSEB) RIRs 1-25 - Redacted 1 passage

Minister of Energy – Accountability for Nova Scotia Power (NSEB M12600) NSPI Responses to NSEB Information Requests p. p. 7

Minister of Energy – Accountability for Nova Scotia Power (NSEB M12600) NSPI Responses to NSEB Information Requests 1 (ii) Customers can call into NS Power and receive information on both their 16 17 The 2025 report includes Table 1 (Summa...

AI summary The document discusses Nova Scotia Power Inc.'s (NSPI) responses to information requests from the Nova Scotia Energy Board (NSEB), including details on net metering results, customer payouts, and challenges related to data recovery following a cyber incident.

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101694NSEB (NSPI) IR-1 to IR-25 1 passage

Request IR-4:

Request IR-4: - Please refer to the Net Metering 2025 Annual Report (Matter M12783) Table 1 (Summary of Net Metering Results for the Period ending December 31, 2025). - a) Table 1 includes data relating to "Payout for excess banked generat...

AI summary The document requests Nova Scotia Power to explain how it will handle variances in estimated data related to 'Payout for excess banked generation to customers on anniversary date' from Table 1 in the Net Metering 2025 Annual Report (Matter M12783).

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