Topic:"Residential Programs" in M12641

their profits. I saw a commercial recently where a spokesperson of NS Power, talking about the billing issues currently being experienced said "you will only pay for the power that you use". Well my opinion is that I will be, starting in J...

AI summary The individual expresses frustration with NS Power's billing practices related to solar energy production, feeling that they are being unfairly charged for power they did not use starting in January, despite having produced excess solar energy. They believe NS Power benefits from their investment in solar panels, and criticize the lack of transparency around the reset process of excess production credits.

Request IR-1: - If a customer generates more energy than they consume in a given year, is the customer advised - of the amount (kWh) of excess, and if so, when and how?

AI summary The document asks whether customers who generate more energy than they consume in a given year are advised of the amount of excess energy (in kWh), and if so, when and how this information is provided.