Topic:"Residential Programs" in M12747

Matter: NSPI DRO Appeal - Billing Issues - Allan King

1 passage 1 document

Residential Programs across all matters →

K-5NSPI (NSEB) RIR-1 to RIR-4 (redacted) 1 passage

NON-CONFIDENTIAL

NON-CONFIDENTIAL 1 Request IR-4: 2 3 In Attachment 3 NS Power provided on April 1, 2026, the Utility Contacts by Account # 4 (UCAC) – CIS3315 dated February 7, 2025 mentioned that Mr. King asked about the 5 upfront cost to switch from oil...

AI summary NS Power provided information regarding Mr. King's inquiry about switching from oil to electric heat and the subsequent installation of heat pumps. NS Power had no follow-up discussions with Mr. King after his February 2025 inquiry and became aware of the heat pump installation during a March 2026 conversation with Mr. King about a high bill.

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