Topic/Matter Intersection

Topic:"Residential Programs" in M12797

Matter: NSPI DRO Appeal - Billing Issues - Marilyn Ells
1 passage 1 document

Residential Programs across all matters →

101724Exhibit E-3 NSPI Response to Appeal (confidential) 1 passage
ings North onstituency Office p. p. 17
5', a short haltway to teldroom a bathroom, I have 2 heat pumps and on coldest days I use a wood stove. For Now and Dec 2023 I paid an estimated bill of $3.07 per day. This was for the first two ments of winter the next bill for 2 more mon...

AI summary A customer in Halifax, Nova Scotia, describes a significant increase in their heating costs, attributing it to the use of two heat pumps and a wood stove. They mention receiving cost estimates from an NSP Energy advisor and turning off the larger heat pump due to high bills. They also express concerns about the last bill and request an investigation into meter readings.

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