Topic/Matter Intersection

Topic:"Residential Programs" in M13108

Matter: NSPI DRO Appeal - Billing Issues - Kate Strong
1 passage 1 document

Residential Programs across all matters →

S-4Appellants Reply to NSPI Response (redacted) 1 passage
Section 2
hat time. I contacted my heat pump supplier to tell them what your care rep said and they were adamant that the heat pump would not double my power usage, especially the way I was using it so little. When the gal asked if I was using somet...

AI summary Kate Strong disputes her electricity bill, claiming that her power usage doubled between 2024 and 2026 despite reduced appliance use. She questions the accuracy of the billing and requests an investigation, noting that other households with higher usage have similar bills.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →