Topic:"Residential Solar Pv Program" in M12414

DRO made decision on: July 28 2025 Type of complaint: Billing Issues Additional details: I have had solar panels on my home for a number of yrs. I upgraded my panels in applied in mid 2024 to add and upgrade my panels with NSP. At no time...

AI summary A customer is complaining about billing issues related to solar panels and net metering after upgrading with NSP. They claim NSP did not inform them that their net metering agreement changed, and that NSP is selling their excess energy for profit, without compensation. They request compensation or the ability to donate the extra power to a non-profit.

Request IR-2: Based on the information provided by NS Power, it appears that the solar generating facility was originally installed on the property in 2015 and expanded in 2018, 2019 and 2025; the original installation and all expansions w...

AI summary The document asks NS Power about its agreement with the timeline and approval of a solar generating facility's installations, the capacity added by each expansion, and the rationale for terminating the Legacy NM contract after the 2025 expansion but not earlier ones.