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Topic:"Smart Synergy" in M12647

Matter: Nova Scotia Power Inc. - 2025 Consumer Advocate / Affordable Energy Coalition Low-Income Working Group Report
1 passage 1 document

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100788Board Letter re: Accepted as filed 1 passage
Section 3 p. pp. 0-1
ation on how smart meters are read and how bills are generated. NS Power also outlined where customers can access resources about bill accuracy and obtain guidance on reducing their electricity costs. Community solar garden subscribers who...

AI summary The document discusses the impact of the 2025 cyber incident on NS Power's smart meters, resulting in estimated bills and suspended late-payment charges. It also highlights the Working Group's efforts to assist low-income customers, including community solar garden programs. The CA and Board Member Nicholson confirmed the Working Group's effectiveness and adherence to the 2022 GRA decision.

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