Topic:"Stakeholder Engagement" in M03452

23 ENSC Responsibilities for DSM Planning, Section 4 24 This section discusses the approach for the preparation of the 2012 DSM Plan, 25 and recommendations concerning stakeholder engagement. 26

AI summary This section discusses the approach for the preparation of the 2012 DSM Plan and recommendations concerning stakeholder engagement.

1 5.0 ENSC/NSPI COORDINATION OF PLANNING AND FORECASTING 2 3 The transition of DSM programming to ENSC means that several key planning and 4 forecasting functions, once solely the responsibility of NSPI, will now be split between 5 the two...

AI summary The transition of DSM programming to ENSC requires NSPI and ENSC to coordinate planning and forecasting functions, establish roles and responsibilities, and maintain communication to ensure continuity and effectiveness.

MEMORANDUM To: DSM Stakeholders FROM: William Lahey Allan Crandlemire DATE: 31 August 2010 SUBJECT: Efficiency Nova Scotia Update As Chair of the Board of Directors and as Interim CEO of Efficiency Nova Scotia Corporation (ENSC), we want t...

AI summary This memorandum from Efficiency Nova Scotia Corporation (ENSC) provides an update on its formation and initial steps in establishing itself as an independent, non-profit organization responsible for managing electricity demand-side management (DSM) programs in Nova Scotia. It outlines ENSC's governance structure, strategic planning, and transition of DSM management from Nova Scotia Power, with plans for future engagement and recruitment.

Staff Interview Guide for EnerGuide Existing Houses Date: Name: Programs responsible for: Introduction: [This interview should take about an hour] Your comments are confidential. By the way, if I ask you about areas you don‘t know about, p...

AI summary This document outlines an interview guide for the EnerGuide Existing Houses program, focusing on program responsibilities, interactions with stakeholders, and program goals. It includes questions about program structure, communication challenges, and energy savings targets.

IF YES: Why is it that you are the manager for the Existing Houses program but have a separate program manager for the New Houses program? To what extent does handling the management and communications for the Existing Houses program impac...

AI summary The text consists of a series of questions directed at a program manager regarding their role in managing the Existing Houses program, interactions with other organizations, challenges in communication and collaboration, payment processes, and the impact of the EnerGuide for Existing Houses Program on their organization's business.

3.5 Role of the Outreach Agents The Outreach Agents were responsible for recruiting eligible low-income homeowners who heated their homes primarily with electricity. The service territory was divided between the two Outreach Agents. One Ou...

AI summary Outreach Agents were responsible for recruiting low-income homeowners in Nova Scotia for a program, using various marketing methods. They fell short of recruitment goals and relied on partnerships with government and community organizations. The Good Neighbour Energy Fund was identified as a successful recruitment source, and new methods like radio ads and classified ads were introduced in 2010.

4.2 Awareness, Motivations and Barriers As Table 4-2 shows, two out of five respondents to the survey (40%) reported first learning about REAP from outreach activities: a letter (19%), a direct telephone contact (15%), or an agency contact...

AI summary The survey shows that 40% of respondents learned about the Residential Energy Affordability Program (REAP) through outreach activities, such as letters, phone calls, and agency contacts. Word of mouth accounted for 13%, while 24% could not recall how they first learned about the program. There was a significant decrease in the number of respondents who learned about the program through agency contact from 33% in 2009 to 6% in 2010.

Staff Interview Guide for NSPI, 2010 Date: Name: Programs responsible for: Introduction: [This interview should take about an hour] Your comments are confidential. By the way, if I ask you about areas you don‘t know about, please feel free...

AI summary This document is a staff interview guide for NSPI, focusing on program responsibilities, interactions with various stakeholders, and communication challenges. It includes questions about program timelines, energy savings goals, and collaboration with entities like Conserve Nova Scotia and delivery agents.

Program Coordination and Communications 11. What organizations and individuals do you primarily interact with for this program? What is the nature of these interactions? How frequently are you in contact with them? [PROBE IF NOT MENTIONED:...

AI summary The text outlines a series of questions related to program coordination, communication, and reporting for an energy efficiency initiative. It asks about interactions with organizations and individuals, vendor relationships, and the challenges faced in communication and collaboration. It also inquires about the nature and frequency of data tracking and reporting for the LI REAP Program.

ly? Have the various players all been clear as to program goals, the roles and responsibilities of different organizations, needs for coordination? What problems have arisen, if any, and how have they been resolved? Did you encounter any s...

AI summary The text asks about the clarity of program goals, coordination among organizations, and any communication barriers encountered in the LI REAP program. It also inquires about successes in marketing and promoting the program.

upgrade options. Upon completion of construction, the Energy Advisor verified the upgrades that had been completed and notified the homeowners about which rebates that they were eligible to receive. 4.3 Program Communication and Delivery I...

AI summary The document discusses the communication and delivery challenges of the Nova Scotia New Homes (NH) program. It highlights confusion among builders and inspectors due to changes in program support and the discontinuation of the EnerGuide for Existing Houses program. Program staff have taken steps to address this by increasing promotion efforts.

8. (Refused) NMR Evaluation—2010 EnerGuide for New Houses Program Page A26 65. [DO NOT READ] Gender 1. Male 2. Female [READ: THAT IS ALL THE QUESTIONS I HAVE FOR YOU. THANK YOU FOR TAKING THE TIME TO RESPOND TO THIS SURVEY.] NMR Evaluation...

AI summary This text includes a refused question, a page from an evaluation of the 2010 EnerGuide for New Houses Program, and a staff interview guide. It outlines the structure of the interview, including confidentiality, recording, and initial program background questions. It also lists program responsibilities and delivery agents involved in the EnerGuide Existing Homes and New Homes programs.

2. Nova Scotia Home Builders‘ Association – 50% c. Low Income REAP i. Kate McDonald at Conserve Nova Scotia ii. Delivery agents 1. MJM Energy 2. Clean NS 3. Trinity Maintenance Solutions 4. ACAP Cape Breton iii. Low income outreach agent [...

AI summary The text discusses interactions between the Nova Scotia Home Builders' Association and various program delivery agents, including Conserve Nova Scotia and MJM Energy, focusing on communication, coordination, and challenges faced in implementing low-income energy programs. It also inquires about program timelines, energy savings goals, and the development of program theories and logic models.

manager at Nova Scotia Power? What is the nature of these interactions? How frequently are you in contact with Brian Hayes, the program manager at Conserve Nova Scotia? What is the nature of these interactions? Do you have any contacts wit...

AI summary The text outlines a series of questions about interactions between program managers, delivery agents, and other organizations involved in energy efficiency programs. It explores the frequency and nature of these interactions, as well as potential coordination and administrative efficiencies.

Introduction: [This interview should take about an hour] Your comments are confidential. By the way, if I ask you about areas you don‘t know about, please feel free to tell me and we will move on. For transcription purposes we will be reco...

AI summary The text outlines an interview protocol for gathering information about a program's status, launch timeline, energy savings goals, and program evaluation needs. It also asks about the role of the interviewee, collaboration with other stakeholders, and any challenges encountered.

installed. to reach those customers who are currently unaware of the program.

AI summary The text discusses the importance of reaching customers who are currently unaware of a program, emphasizing the need for effective outreach and communication strategies.