E-2Evidence of ENSC as DSM Administrator
32 passages
DATE FILED: February 27, 2012 Page 1 of 45 1 The June 30, 2011 UARB Order also directed ENSC to: 2 3 engage stakeholders regarding changes to the Program Development 4 Working Group (PDWG) or the creation of a new stakeholder process – 5...
AI summary The UARB directed ENSC to engage stakeholders regarding changes to the Program Development Working Group, meet quarterly with UARB staff, and provide enhanced information on rate and bill impacts for the 2013 DSM Plan. ENSC was also ordered to review cost allocation methodology and address three issues related to CFL disposal, financing, and savings evaluations.
To aid in the preparation of the 2013-2015 DSM Plan, ENSC retained the advice and assistance of Navigant, Dunsky Energy Consulting (Dunsky) and Elenchus Research Associates Inc. (Elenchus). ENSC also received input and counsel from DSM sta...
AI summary ENSC worked with consultants and stakeholders to develop the 2013-2015 DSM Plan, drawing on prior experience and engaging in multiple consultation sessions. Topics discussed include cost allocation methodologies and multi-year DSM planning frameworks.
The PDWG has proven to be a valuable resource and stakeholder forum. It has provided advice and guidance on the design and implementation of DSM programs, beginning with the development of the 2008-09 DSM Plan by NSPI and continuing throug...
AI summary The PDWG has been a key stakeholder forum for DSM program design and implementation, from the 2008-09 DSM Plan to the transition of responsibilities to ENSC in 2010. Stakeholders supported its continuation during UARB hearings for the 2011 and 2012 DSM Plans, and ENSC was directed to report on its review as part of the 2013 DSM Plan. The group evolved into the DSM Advisory Group with a re-focused role and expanded membership.
ENSC recognizes that many Nova Scotians have little knowledge of the value of and opportunities provided by DSM. With that in mind, ENSC's Board of Directors has emphasized the need to engage Nova Scotians more broadly in building awarenes...
AI summary ENSC recognizes the need to increase public awareness and engagement in energy efficiency through various outreach efforts, including partnerships with community groups, traditional and non-traditional media, and public speaking initiatives like the 'Take Charge!' tour.
2.3 2011 DSM Programs In its first full year of operation, ENSC built awareness as the new place for Nova Scotians to go for energy efficiency solutions, largely through the promotion of its programs, advertising, media opportunities and o...
AI summary ENSC expanded outreach through online presence and targeted low-income programs in 2011, exceeding energy savings targets and increasing participation. They provided free upgrades to renters and homeowners, achieving significant energy savings.
3.4 Quarterly Meetings and Reports ENSC recommends that it continue to meet quarterly with the UARB. Regular meetings with the DSM Advisory Group will provide ongoing opportunities to update stakeholders and discuss issues and concerns. Th...
AI summary ENSC proposes quarterly meetings with UARB and the DSM Advisory Group to update stakeholders, discuss issues, and provide status updates on the DSM Plan. Reports will highlight progress and communicate changes to the approved DSM Plan.
va Scotians' participation and to ultimately help change behaviour around energy efficiency, the Corporation is committed to education and outreach, with a DATE FILED: February 27, 2012 Page 27 of 45 growing emphasis on a more community-ba...
AI summary Efficiency Nova Scotia Corporation (ENSC) is committed to promoting energy efficiency through education, outreach, and a community-based approach. ENSC aims to provide individualized energy solutions and improve customer service. It also emphasizes collaboration with trade allies to strengthen the energy efficiency industry and promote energy-efficient codes and standards.
ENSC's Response: ENSC recognizes that lack of financial capital may be a barrier to customers adopting energy efficiency measures. Removal of this barrier could increase participation in energy efficiency programs and therefore increase en...
AI summary ENSC acknowledges financial barriers to energy efficiency and proposes on-bill financing with NSPI and other partners. Discussions include expanding financing options, leveraging bank partnerships, and using rebates for mortgage down payments. Cost-benefit analyses will guide program implementation in 2012.
2.3 New Residential awareness of this opportunity. The New Residential services are available to builders and owner/builders of new houses in Nova Scotia, to encourage the construction of high performance housing by promoting the use of en...
AI summary The New Residential program by ENSC aims to promote energy-efficient construction in Nova Scotia through incentives, design consultation, and marketing. It targets builders to exceed building code energy efficiency requirements, using EnerGuide ratings and tiered incentives. Collaboration with municipalities and CMHC is emphasized to enhance participation and mortgage eligibility.
1 4.0 ENABLING STRATEGIES 2 3 Enabling Strategies include the following elements: 4 5 Education and Outreach 6 Development and Research 7 Innovative Financing 8 Capacity Building 9 Working with Governments 10 11 Enabling Strategi...
AI summary Enabling Strategies include Education and Outreach, Development and Research, Innovative Financing, Capacity Building, and Working with Governments. These strategies aim to support energy savings through ENSC's DSM services and drive market transformation by changing industry practices through training, labeling, and regulation.
develop capacity to meet future needs 1 ENSC is evaluating several financing options, including potential opportunities to 23 enhancing existing training and quality assurance for its delivery agents 24 identifying and assessing needs...
AI summary Efficiency Nova Scotia (ENSC) is developing a long-term training strategy and exploring financing options to meet future needs. It plans to enhance training for delivery agents, collaborate with educational institutions, and build partnerships with retailers and distributors to promote energy-efficient products.
ACKNOWLEDGEMENTS In preparing this report, we benefitted from the collaboration, insights and experience of ENSC's Senior Management, including notably Allan Crandlemire, John Aguinaga and Chuck Faulkner. We also appreciate the thoughtful...
AI summary The report acknowledges collaboration with ENSC's Senior Management, including Allan Crandlemire, John Aguinaga, and Chuck Faulkner, as well as input from stakeholders during consultations on November 3rd and December 8th, 2011. The authors retain sole responsibility for the report's content.
Dunsky Energy Consulting was tasked by Efficiency Nova Scotia Corporation (ENSC) with reviewing the oversight framework that currently applies to its Demand-Side Management plans. Specifically, we were tasked with identifying opportunities...
AI summary Dunsky Energy Consulting reviewed the oversight framework for Efficiency Nova Scotia Corporation's (ENSC) Demand-Side Management (DSM) plans, identifying strengths such as stakeholder trust and operational flexibility, but highlighting the limited one-year approval period as a major hindrance that creates market uncertainty and operational challenges.
The chart below illustrates the recommended approach, including both the regulatory and extraregulatory oversight mechanisms. THREE-YEAR PLAN 2012 2013 2014 2015 2016 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Multi-Year Plan F H A...
AI summary The text presents a chart outlining the recommended approach for regulatory and extraregulatory oversight mechanisms within a three-year plan, detailing various activities such as filings, hearings, meetings, reports, and approvals by the Board of Directors and the Nova Scotia Utility and Review Board.
MANDATE Efficiency Nova Scotia Corporation (ENSC) has tasked us with reviewing the current regulatory oversight model and proposing changes that may be useful toward improving the Corporation's ability to assist Nova Scotians in saving ene...
AI summary Efficiency Nova Scotia Corporation (ENSC) is reviewing the current regulatory oversight model to enhance its ability to improve energy efficiency in Nova Scotia. The review aims to ensure recommendations do not hinder the UARB and stakeholders from tracking ENSC's performance. Consultations with ENSC's Board of Directors, management, and stakeholders in November and December 2011 informed the recommendations.
OBJECTIVES: A BALANCED, EFFECTIVE APPROACH The purpose of this mandate is to recommend changes needed to arrive at an effective, balanced regulatory oversight approach for ENSC. While these are subjective terms, we have focused on ensuring...
AI summary The mandate aims to recommend regulatory changes for ENSC to ensure effective oversight through three keys: performance drivers for DSM success, market latitude for energy efficiency, and stakeholder oversight. ENSC must avoid disincentives, have flexibility to influence markets, and allow public scrutiny of ratepayer contributions.
2. MARKET CREDIBILITY For ENSC to succeed in transforming markets toward greater energy efficiency, it will need to convince a wide array of market actors to invest in new business lines, procurement processes, and other ventures. For exam...
AI summary ENSC requires market actors to invest in training and certification programs for energy efficiency, including retrofit contractors, HVAC vendors, and building professionals. Success depends on sustained demand for these services, necessitating collaboration with educational institutions and private training organizations.
#4. QUARTERLY MEETINGS & REPORTS In order to maximize transparency, to ensure that stakeholders and the UARB are kept apprised of results as they evolve, and to provide opportunity to discuss concerns and/or make suggestions to ENSC, we re...
AI summary The document recommends maintaining quarterly meetings with the UARB and stakeholders, transitioning the Program Development Working Group to a DSM Advisory Group for strategic discussions, and distributing savings reports prior to meetings. No changes to UARB meetings are proposed, while stakeholder engagement is to be restructured.
The following table provides an overview of the oversight process we have recommended, while also indicating the extra-regulatory oversight involved. THREE-YEAR PLAN 2012 2013 2014 2015 2016 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4...
AI summary The text outlines a three-year oversight process with regulatory filings, hearings, meetings, and reports, emphasizing ongoing activities and approvals by the Board of Directors and the Utility and Review Board.
1 INTRODUCTION Efficiency Nova Scotia Corporation ("ENSC") filed its first Electricity Efficiency and Conservation Plan, known officially as the Demand Side Management Plan for 2012 ("2012 DSM Plan") on February 28, 2011. The 2012 DSM Plan...
AI summary ENSC filed its 2012 DSM Plan, including cost allocation methods approved by the UARB. The Board directed ENSC to develop a cost allocation model and policy for tracking time and costs, leading to the 2013-2015 DSM Plan. Elenchus was retained to assist with cost allocation, stakeholder consultation, and rate impact analysis.
sts in a manner that reflects cost causality. The principles on which ENSC's CAM is based are discussed in the next section. Elenchus has developed a cost allocation model that consists of two parts: - Part One allocates all cost to progra...
AI summary ENSC's Cost Allocation Model (CAM) developed by Elenchus has two parts: Part One allocates costs for audited financial statements using a methodology filed with UARB in 2011, while Part Two addresses ratepayer-funded DSM costs starting in 2013, aligning with the 2009 Settlement Agreement. Stakeholder feedback was sought in 2011.
E-ENSC-R-12 Line# 1 ABLE 1 (2015) Alloca ation of 25% of p rogram cos ts associated with system ben efits Existing New Homes Constructi Efficient products Home Energy Report Prescriptive Custom Small Business Education & Outreach Developme...
AI summary The document presents a table detailing the allocation of program costs associated with system benefits in 2015, including various categories such as efficient products, home energy reports, and education & outreach. The table includes figures for different program categories and their respective costs.
CHANNELS The Green Heating Systems initiative will focus primarily on existing HVAC channels, as well as on direct marketing to homes heated with electric baseboard, to promote Green Heating Systems. In order to add additional value, the i...
AI summary The Green Heating Systems initiative targets existing HVAC channels and homes with electric baseboard heating, promoting ENSC's EnerGuide for Houses and Performance Plus programs with enhanced incentives.
MARKETING ENSC will conduct marketing and outreach activities to increase awareness and confidence in Green Heating Systems. Marketing strategies would outline the key green heat systems being offered, their characteristics, as well as the...
AI summary ENSC will implement marketing strategies to promote Green Heating Systems, emphasizing system characteristics, selection factors, and case studies. Materials will encourage a holistic view of home energy performance to build customer confidence.
Fuel Switching / Substitution Pilot Program Josh McLean ENSC Program Manager DSM Stakeholder Consultation Session November 3, 2011
AI summary The document outlines a Fuel Switching / Substitution Pilot Program under Nova Scotia's Demand Side Management (DSM) initiative, with ENSC's Josh McLean leading a stakeholder consultation on November 3, 2011. Key entities include ENSC, DSM, and the consultation session, focusing on regulatory proceedings and energy efficiency programs.
How to take part - 1. Send pre-approval application form to ENSC - 2. Receive approval - 3. Purchase and install qualifying equipment - 4. Send in rebate application form and supporting docs - 5. Receive rebate cheque
AI summary The process outlines steps for participating in a rebate program managed by ENSC: submitting pre-approval, purchasing qualifying equipment, and applying for rebates. The procedure emphasizes administrative steps rather than technical or regulatory debates.
Marketing Initiatives - Direct mail-out to all homes with access to natural gas - Collaboration with Wood Energy Technology Transfer (WETT) Nova Scotia - Newspaper and radio advertising - Cape Breton - Remainder of the Province - Online -...
AI summary Marketing initiatives include direct mail to natural gas homes, collaboration with WETT Nova Scotia, regional newspaper/radio ads, and online campaigns via Facebook, ViewPoint, and the Efficiency Nova Scotia website. These efforts aim to promote energy efficiency programs.
Green Schools Nova Scotia Laura Sinclair ENSC Program Manager DSM Stakeholder Consultation Session November 3, 2011
AI summary A DSM stakeholder consultation session on November 3, 2011, led by Laura Sinclair of ENSC, focused on Green Schools Nova Scotia initiatives. The session aimed to discuss energy efficiency programs and demand-side management strategies in Nova Scotia.
Overview: - Goal: enhance sustainability initiatives in NS schools and engage students through education and participation. - Step-by-step, long-term, whole school process - Working with Clean NS to deliver the pilot program in 2011 - 2011...
AI summary The document outlines a pilot program in Nova Scotia aimed at enhancing sustainability in schools through education and student engagement. Clean NS is collaborating with the NS Minister of Education to implement the initiative, targeting 10-15 schools by 2011. Key components include an energy tracking system, an interactive website, and involvement of 17 schools and 8 school boards.
Efficiency Nova Scotia Demonstration Homes Laura Sinclair ENSC Program Manager DSM Stakeholder Consultation Session November 3, 2011
AI summary A DSM Stakeholder Consultation Session held on November 3, 2011, involving Efficiency Nova Scotia Corporation (ENSC) and its Program Manager Laura Sinclair, discussing demonstration homes and energy efficiency initiatives under Nova Scotia's regulatory framework.
• Overview: - Formerly known as Advanced Houses and EcoHome - Goal: Educate the general public, residential construction industry, government and special interest groups on the importance of (and new technologies in) energy efficiency in n...
AI summary The EnerGuide for Houses (EGH) program, previously known as Advanced Houses and EcoHome, aims to promote energy efficiency in new home construction through collaboration with the NS Home Builders' Association. Two model homes built by Denim Homes and Whitestone Developments achieved EnerGuide ratings of 96 and 94, respectively, and were marketed via public events, media, and digital campaigns to raise awareness.
• Key Learnings: - Latest technologies in energy efficient home construction - Realistic, affordable components to implement into any new home - Reduces owners' carbon footprint while saving them money - Represents the future of the reside...
AI summary Highlights advancements in energy-efficient home construction, emphasizing cost-effective solutions that reduce carbon footprints and save money, positioning them as the future of residential building. The program will continue promoting these technologies through Open Houses and online education.
E-2(r)Revised ENSC Evidence
28 passages
DATE FILED: February 27, 2012 Page 1 of 45 1 The June 30, 2011 UARB Order also directed ENSC to: 2 3 engage stakeholders regarding changes to the Program Development 4 Working Group (PDWG) or the creation of a new stakeholder process – 5...
AI summary The UARB directed ENSC to engage stakeholders regarding changes to the Program Development Working Group, meet quarterly with UARB staff, and provide enhanced information on rate and bill impacts for the 2013 DSM Plan. ENSC was also ordered to review the cost allocation methodology and address issues related to CFL disposal, financing, and savings evaluations.
To aid in the preparation of the 2013-2015 DSM Plan, ENSC retained the advice and assistance of Navigant, Dunsky Energy Consulting (Dunsky) and Elenchus Research Associates Inc. (Elenchus). ENSC also received input and counsel from DSM sta...
AI summary ENSC worked with consultants and stakeholders to develop the 2013-2015 DSM Plan, building on prior experience and engaging in multiple consultation sessions to refine the framework and cost allocation methodologies.
The PDWG has proven to be a valuable resource and stakeholder forum. It has provided advice and guidance on the design and implementation of DSM programs, beginning with the development of the 2008-09 DSM Plan by NSPI and continuing throug...
AI summary The PDWG has been a valuable stakeholder forum for advising on the design and implementation of DSM programs. After the transition of DSM responsibilities to ENSC in 2010, stakeholders supported its continuation. ENSC was directed by the UARB to file results of its review as part of the 2013 DSM Plan. The PDWG evolved into the DSM Advisory Group with a re-focused role and expanded membership.
ENSC recognizes that many Nova Scotians have little knowledge of the value of and opportunities provided by DSM. With that in mind, ENSC's Board of Directors has emphasized the need to engage Nova Scotians more broadly in building awarenes...
AI summary ENSC has undertaken extensive outreach to increase public awareness and engagement with energy efficiency through various channels, including partnerships with community groups, media appearances, public speaking tours, and social media. These efforts aim to educate Nova Scotians about the benefits of DSM and encourage behavioral change.
1 2. 2011 DSM RESULTS 2
AI summary This section outlines the 2011 Demand Side Management (DSM) results, including program outcomes and regulatory considerations involving Efficiency Nova Scotia Corporation (ENSC), Nova Scotia Power Inc. (NSPI), and the Nova Scotia Utility and Review Board (UARB).
encouraging homeowners to take advantage of other programs. While onsite, ENSC's direct install agents may identify additional opportunities for the homeowner to save energy through building envelope & lt;sup>2 Includes Low Income Homeowne...
AI summary In 2011, ENSC implemented DSM programs including direct installs, community engagement with First Nations, and two pilots: Green Schools (16 schools) and Demonstration Homes (5,500 visitors). Programs aimed to promote energy efficiency, train youth, and highlight affordable solutions. Low-income and EnerGuide programs were also promoted.
4. 2013-2015 DSM PLAN
AI summary The 2013-2015 DSM Plan section outlines Nova Scotia's demand-side management initiatives. Key entities include Efficiency Nova Scotia Corporation (ENSC), Nova Scotia Power Inc. (NSPI), and the Utility and Review Board (UARB). The plan involves program development and regulatory oversight.
4.1 Summary ENSC's 2013-2015 DSM Plan, presented in Appendix A, is a multi-year plan, which identifies proposed DSM programs, services, and strategies, and annual investment and energy savings targets, for 2013, 2014 and 2015. The plan bui...
AI summary ENSC's 2013-2015 DSM Plan introduces a customer-focused approach to energy efficiency, replacing program-specific outreach with personalized solutions. It emphasizes cultural change through public education, community engagement, and long-term behavior modification, building on prior DSM strategies. The plan aims to simplify customer interactions and sustain energy savings through social marketing.
ENSC's Response: ENSC recognizes that lack of financial capital may be a barrier to customers adopting energy efficiency measures. Removal of this barrier could increase participation in energy efficiency programs and therefore increase en...
AI summary ENSC acknowledges financial barriers hinder energy efficiency adoption and proposes on-bill financing with NSPI and other partners to expand DSM participation. Discussions include bank partnerships and leveraging rebates for broader program access, with cost-benefit analyses planned for 2012 implementation.
6.3 A Dual Baseline Approach for Savings Evaluations
AI summary The document proposes a dual baseline approach for evaluating energy savings in Nova Scotia's regulatory proceedings. Key entities include Efficiency Nova Scotia Corporation (ENSC) and Nova Scotia Power Inc. (NSPI), with acronyms related to demand-side management, cost recovery, and regulatory testing. The approach aims to improve savings evaluation methodologies under the Utility and Review Board's oversight.
1 4.0 ENABLING STRATEGIES 2 3 Enabling Strategies include the following elements: 4 5 Education and Outreach 6 Development and Research 7 Innovative Financing 8 Capacity Building 9 Working with Governments 10 11 Enabling Strategi...
AI summary Enabling Strategies include education and outreach, development and research, innovative financing, capacity building, and working with governments. These strategies aim to support energy savings through participation in DSM services and drive market transformation by changing industry practices through training and regulation.
develop capacity to meet future needs 1 ENSC is evaluating several financing options, including potential opportunities to 23 enhancing existing training and quality assurance for its delivery agents 24 identifying and assessing needs...
AI summary ENSC is evaluating financing options and developing a long-term training strategy to enhance its delivery agents' capabilities and address training gaps. It is also focusing on market channels to promote energy-efficient products and coordinate with stakeholders.
ACKNOWLEDGEMENTS In preparing this report, we benefitted from the collaboration, insights and experience of ENSC's Senior Management, including notably Allan Crandlemire, John Aguinaga and Chuck Faulkner. We also appreciate the thoughtful...
AI summary The report acknowledges collaboration with ENSC's senior management and stakeholder input from November 2011 and December 2011 consultations. The authors take full responsibility for the report's content and any errors.
Dunsky Energy Consulting was tasked by Efficiency Nova Scotia Corporation (ENSC) with reviewing the oversight framework that currently applies to its Demand-Side Management plans. Specifically, we were tasked with identifying opportunities...
AI summary Dunsky Energy Consulting reviewed the oversight framework for ENSC's Demand-Side Management (DSM) plans, identifying strengths such as stakeholder trust and operational flexibility, while highlighting the hindrance of a limited 12-month approval period that creates uncertainty and may lead to missed savings and diverted focus.
MANDATE Efficiency Nova Scotia Corporation (ENSC) has tasked us with reviewing the current regulatory oversight model and proposing changes that may be useful toward improving the Corporation's ability to assist Nova Scotians in saving ene...
AI summary Efficiency Nova Scotia Corporation (ENSC) is reviewing the regulatory oversight model to enhance its energy efficiency programs while ensuring the UARB and stakeholders can track and oversee ENSC's performance. Consultations with ENSC's Board of Directors, senior management, and stakeholders informed the recommendations.
#4. QUARTERLY MEETINGS & REPORTS In order to maximize transparency, to ensure that stakeholders and the UARB are kept apprised of results as they evolve, and to provide opportunity to discuss concerns and/or make suggestions to ENSC, we re...
AI summary The text recommends quarterly meetings with the UARB and stakeholders, suggests transitioning the Program Development Working Group (PDWG) to a DSM Advisory Group for strategic discussions, and emphasizes distributing savings reports before meetings to ensure transparency and stakeholder engagement.
1 INTRODUCTION Efficiency Nova Scotia Corporation ("ENSC") filed its first Electricity Efficiency and Conservation Plan, known officially as the Demand Side Management Plan for 2012 ("2012 DSM Plan") on February 28, 2011. The 2012 DSM Plan...
AI summary ENSC filed its 2012 DSM Plan, with the UARB confirming the DSM cost allocation approach. The Board ordered ENSC to develop a cost tracking policy and review DSM allocation methods. ENSC retained Elenchus to create a cost allocation model, analyze rate impacts, and prepare preliminary tables for the 2013-2015 DSM Plan.
and in recommending changes to the DSM Cost Allocation Approach was presented to stakeholders for comment and feedback at the two Stakeholder Sessions conducted by ENSC in November and December 2011. - Mr. Todd's presentation at the Novemb...
AI summary The document outlines stakeholder sessions in 2011 where ENSC presented its DSM cost allocation approach. Key issues included maintaining a 25%/75% benefit split from the 2009 Settlement Agreement and replacing the customer-count allocator with a system/participant benefit approach for Enabling Strategies. Elenchus recommended continuing EDSM cost allocation to NSPI rate classes.
4 Relative shares of program costs incurred on particpating rate classes before Municipal Class Existing New Efficient Home Energy Small Education & Development Other Enabling 5 Program Homes Construction Products Report Prescriptive Custo...
AI summary This table presents the relative shares of program costs incurred across various rate classes before the Municipal Class. The data highlights the distribution of costs among different categories such as residential, small general, and industrial rate classes for various programs including Home Energy Report and Education & Outreach.
MARKETING ENSC will conduct marketing and outreach activities to increase awareness and confidence in Green Heating Systems. Marketing strategies would outline the key green heat systems being offered, their characteristics, as well as the...
AI summary ENSC will implement marketing strategies to promote Green Heating Systems, including outlining system characteristics, providing case studies, and emphasizing comprehensive home energy performance considerations.
Fuel Switching / Substitution Pilot Program Josh McLean ENSC Program Manager DSM Stakeholder Consultation Session November 3, 2011
AI summary The Fuel Switching / Substitution Pilot Program is discussed in the context of a DSM Stakeholder Consultation Session held on November 3, 2011, with Josh McLean, ENSC Program Manager, involved. The session focuses on demand-side management initiatives in Nova Scotia.
How to take part - 1. Send pre-approval application form to ENSC - 2. Receive approval - 3. Purchase and install qualifying equipment - 4. Send in rebate application form and supporting docs - 5. Receive rebate cheque
AI summary The document outlines a five-step process for participating in a rebate program: submitting a pre-approval application to ENSC, receiving approval, purchasing qualifying equipment, submitting a rebate application with documentation, and receiving a rebate cheque. The process emphasizes program administration through ENSC.
Marketing Initiatives - Direct mail-out to all homes with access to natural gas - Collaboration with Wood Energy Technology Transfer (WETT) Nova Scotia - Newspaper and radio advertising - Cape Breton - Remainder of the Province - Online -...
AI summary Marketing initiatives include direct mail to natural gas homes, collaboration with WETT Nova Scotia, newspaper and radio advertising in Cape Breton and the province, and online outreach via Facebook, ViewPoint, and the Efficiency Nova Scotia website.
Green Schools Nova Scotia Laura Sinclair ENSC Program Manager DSM Stakeholder Consultation Session November 3, 2011
AI summary A DSM stakeholder consultation session, led by Laura Sinclair of Efficiency Nova Scotia Corporation, took place on November 3, 2011, as part of the Green Schools Nova Scotia initiative to discuss demand-side management programs.
Overview: - Goal: enhance sustainability initiatives in NS schools and engage students through education and participation. - Step-by-step, long-term, whole school process - Working with Clean NS to deliver the pilot program in 2011 - 2011...
AI summary The initiative aims to enhance sustainability in Nova Scotia schools through a long-term pilot program with Clean NS, targeting 10-15 schools by 2011. Supported by the NS Minister of Education, the program involves 17 schools, 8 school boards, an energy tracking system, and an interactive website for student engagement.
• Key Learnings: - Latest technologies in energy efficient home construction - Realistic, affordable components to implement into any new home - Reduces owners' carbon footprint while saving them money - Represents the future of the reside...
AI summary The document highlights advancements in energy-efficient home construction, emphasizing cost-effective solutions that reduce carbon footprints and save money. It outlines the continuation of the Efficiency NS Demonstration Homes program through open houses, promotions, and educational resources, positioning energy-efficient technologies as the future of residential construction in Nova Scotia.
o being recognized for their achievements, both of these companies were given a unique opportunity to showcase their skills and work with the latest technology in energy effi cient home constructi on. Despite a damp start to the summer, co...
AI summary The document details the construction of energy-efficient demonstration homes in Nova Scotia, highlighting collaboration with Efficiency Nova Scotia (ENSC) and the Nova Scotia Home Builders' Association (NSHBA). The project included public outreach via media and social platforms, with homes to be completed by October 1st for public viewing. Denim Homes was involved, and the initiative received media coverage and high-profile visits.
Efficiency Nova Scotia is committed to providing energy saving to Nova Scotians. Contact us to find out how we can help you save money on your power bill. It's easy. So why not do it now? Like us on Facebook w: efficiencyns.ca e: info@effi...
AI summary Efficiency Nova Scotia promotes energy-saving initiatives for Nova Scotians, offering assistance in reducing power bills. The text includes contact information, social media links, and a focus on customer engagement through outreach.
120102012 DSM Evaluation Reports
12 passages
In 2011, the Evaluator noticed that programs marketing and communication represented an area for improvement. Throughout the 2012 evaluation, Econoler has noted major improvements in program marketing and outreach activities. ENSC has been...
AI summary The Evaluator noted improvements in program marketing and outreach since 2011, including a shift to integrated marketing and customer-centric approaches. Performance indicators are now integrated into marketing plans, contributing to the effectiveness of campaigns. The Evaluator recommends further improvements to marketing activities.
Q7a. Did you receive any complaints from other program partners? No Yes : If yes, from which partners? (Please do not mention names, just the party's role) Q7b. What was the complaint/were the complaints about? Q8. What suggestions do you...
AI summary The text presents a form used to collect feedback from program partners regarding complaints and suggestions for improving program performance. It includes questions about complaints received, their nature, and suggestions for enhancing outreach and marketing efforts.
3.5.1 Interview with Delivery Agent The program's DA was interviewed as part of the process evaluation of Instant Savings. The DA expressed a high level of satisfaction with the overall program and their relationship with ENSC's team. Neve...
AI summary The Delivery Agent (DA) expressed overall satisfaction with the Instant Savings program but highlighted challenges with retailer involvement, particularly at the corporate level, and the need for better communication and education regarding POP and in-store engagement. They also noted improvements in campaign timelines and recommended continuing marketing efforts and one-on-one consumer education.
This Appendix presents all recommendations made by the Evaluator throughout the report as well as the sections where the recommendations originated. Sections Recommendations Executive Summary 1. Document the AIR MILES® approach : The progr...
AI summary This section of the report highlights the need to better document the AIR MILES® approach within the Instant Savings program manual and emphasizes the importance of involving retailers at both corporate and store levels to improve program effectiveness. Recommendations include enhancing communication and engagement strategies with retailers.
Q7b. What was the complaint/were the complaints about? Q8a. Now, approximately how many complaints have you received from retailers thus far in 2012? Number of complaints: Q8b. What was the complaint/were the complaints about? Q9. What sug...
AI summary The text contains a series of questions posed to retailers regarding complaints received in 2012, the nature of those complaints, and suggestions for improving program performance, particularly in marketing and outreach. The questions are part of a confidential evaluation process aimed at improving program effectiveness.
Home Depot Lighting Controls Thermostats Appliances Promotional Material Yes No No. Yes No No. Yes No No. Yes No No. Shelf Talkers Posters Stickers Vertical signs Comments: Home Hardware Lighting Controls Thermostats Appliances Promotional...
AI summary The text provides a table showing promotional materials and signage related to lighting, controls, thermostats, and appliances in Home Depot and Home Hardware stores. It indicates the presence or absence of items such as promotional material, shelf talkers, posters, stickers, and vertical signs.
3.6.1 Perceptions Related to Program Changes A total of five DAs and two EAs were interviewed for the evaluation of HEA. The program partners were questioned about the recent changes made to the program and their impact on their work. Opin...
AI summary The evaluation of the Heat Energy Assistance (HEA) program reveals mixed satisfaction among partners, with dissatisfaction linked to frequent changes, lack of financial commitment, and unclear messaging. Key concerns include rebate amounts, the 12-month timeline, and the removal of incentives for heating equipment, which has decreased program activities. Improved communication between ENSC and DAs is recommended.
Number of complaints: Q7b. What was the complaint/were the complaints about? Q8. What suggestions do you have to improve program performance? Q9. More precisely, what suggestions do you have concerning program marketing and outreach activi...
AI summary The text includes questions about the nature of complaints, suggestions for improving program performance, and specific recommendations for marketing and outreach activities. It also mentions confidentiality and the potential for follow-up contact.
erformance indicators make performance visible, reinforce focus on the objectives to be achieved, clarify reasonable expectations and, finally, improve the overall execution of the marketing strategy. The Evaluator has the following recomm...
AI summary The Evaluator recommends making performance indicators in the marketing plan more quantitative and specific to improve the precision and effectiveness of the marketing strategy. The indicators should focus on the performance of individual marketing tools and provide feedback to guide decision-making, with a note to include a revision date due to their dynamic nature.
Q9. More precisely, what suggestions do you have concerning program marketing and outreach activities? Thank you very much for your time and co-operation. Your answers will be treated in strict confidence—no names will ever be mentioned in...
AI summary The text is an introduction to a survey or evaluation process regarding program marketing and outreach activities. It emphasizes confidentiality and the purpose of gathering feedback to improve program performance.
- Q8. What suggestions do you have to improve program performance? - Q9. More precisely, what suggestions do you have concerning program marketing and outreach activities? Thank you very much for your time and co-operation. Your answers wi...
AI summary The text presents two questions regarding suggestions for improving program performance and specifically marketing and outreach activities. It emphasizes confidentiality and the intent to use responses to enhance program effectiveness.
Barriers to Actions and Recommendations [B Series] B1. Did you face any challenge or barrier when implementing energy efficiency measures through the Custom Program? 1. Yes 2. No (SKIP TO B4) 98. (Don't know) (SKIP TO B4) 99. (Refused) (SK...
AI summary The document outlines a survey related to barriers faced in implementing energy efficiency measures through the Custom Program. It asks respondents about challenges, the most important barriers, and suggestions for improving the program. Key themes include energy efficiency, program evaluation, and stakeholder engagement.