N-12026 Drill Report
4 passages
Level 3 & Level 4 - Serve as information link between Event Monitoring Team and EOC Team at the preevent stage - Report to EOC and contact EOC Team members (fan out process); staff two shifts - Conduct a basic safety orientation at the beg...
AI summary The Level 3 & Level 4 roles focus on supporting the EOC Team during emergencies by ensuring smooth operations, safety, and communication. Responsibilities include shift coordination, roster management, safety orientation, and participation in briefings and post-event reviews.
Specific Accountabilities – Control Centre Operations Lead: - Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed - Ensure the power system is operated withi...
AI summary The Control Centre Operations Lead is responsible for ensuring safety, security, and proper operation of the power system within established criteria. They coordinate with various teams, manage staffing, report reliability issues, and participate in emergency and post-event activities.
Specific Accountabilities – Customer Care Lead: - Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed - Initiate Customer Care Centre emergency response plan...
AI summary The Customer Care Lead is responsible for managing customer-related activities during emergencies, including initiating emergency response plans, coordinating with various teams, managing customer outreach, and ensuring communication standards are met during restoration efforts.
Event Monitoring Team Conference Call Agenda & Log Date: Time: Call Participants Title/Role Person on the call Storm Lead - Chair Control Centre Representative Regional Operations Representative Customer Care Representative Corporate Commu...
AI summary The document outlines the agenda and log for an Event Monitoring Team conference call, focusing on weather updates, system security risks, anticipated impacts on transmission and distribution systems, resource planning, customer messaging, and decision-making triggers for escalation. The call involves multiple representatives from various departments.