Topic/Matter Intersection

Topic:"Surplus Return" in M12600

Matter: Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters

1 passage 1 document

Surplus Return across all matters →

N-1LOCs Redacted (N-1 from M12273) 1 passage

Contact Information p. p. 100

Contact Information Name on account: Danielle Maillet Account number: \ \ \ \ \ \ \ Business contact: Account address: Address 1: \ \ \ \ \ \ \ Address 2: \ \ \ \ \ \ \ \ City: \ \ \ \ \ \ \ Province: \ \ \ \ \ \ \ Postal code: \ \ \ \ \ \...

AI summary Danielle Maillet is filing a complaint against Nova Scotia Power (NSP) regarding billing issues, service disruptions, and inadequate handling of a data breach. She reports ongoing issues accessing her online account, a large unexpected bill, and an unsolicited third-party credit monitoring subscription as compensation. She requests a bill waiver, a credit, and future charge freezes until service is restored.

Open document →

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →