Topic:"Surplus Return" in M12733

Unresolved Concerns the Board Has Failed to Address Despite the Board's questions to NS Power, the following issues remain unanswered and unaddressed: No Signed Agreement: The Board itself has questioned NS Power's compliance with Regulati...

AI summary The text outlines unresolved concerns regarding NS Power's compliance with regulations, including lack of signed agreements, unauthorized third-party contracts, misuse of overcharge admissions, violation of mandatory stay periods, continued use of outdated hot tub estimates, absence of energy audits, and systemic non-compliance leading to a potential class action.

cepted a payment arrangement from VAC that exceeded my actual usage by over $300/month, without my signature and without Power of Attorney. This is not a valid contract and should not be enforceable. Use of Already Admitted Overcharges as...

AI summary The complainant alleges that NS Power improperly collected overcharges, violated a mandatory stay period, and failed to conduct energy audits or technical reviews. They also claim that NS Power continues to use a non-functional hot tub as a justification for billing and that the Board has allowed systemic non-compliance by NS Power, which is facing a class action lawsuit.