2025 Affiliate Code of Conduct Report Appendix B Page 2 of 3 Corporate Objective Targets Weighting (%) Result Approved Payout (%) Deliver value for customers and improve reliability. Threshold: Develop customer experience training content...
AI summary The 2025 Affiliate Code of Conduct Report Appendix B outlines a corporate objective focused on delivering value for customers and improving reliability. It includes targets such as developing customer experience training, engaging stakeholders, optimizing work scheduling, and achieving a 75% reliability customer satisfaction score by 2025.
Appendix C 2025 Utility Performance Report Category Measure 2025 2024 2023 Notes Proactive Incident Rate (PAIR) 486 436 510 Proactive Incident Reporting: PAIR: Proactive Incident Reporting - # Pro-Active incident reports x (200,000 / expos...
AI summary The 2025 Utility Performance Report highlights metrics related to safety and financial performance. Proactive Incident Rate (PAIR) remained consistent, and safety improvements were noted in Total Recordable Injury Frequency (TRIF) and Severity Rate (SEV). Financially, Net Earnings for NS Power were reported at $141M for 2025, aligning with the company’s objective to sustain its cost structure.