AI-generated summary
· Application · 11/03/2025
NSERB Board Staff issued three Information Requests to EfficiencyOne on its 2025 Q2 DSM Report, probing program underperformance linked to a Nova Scotia Power cyber incident and cost-effectiveness concerns
AI summary
- Board Staff IR-1 questions whether the Efficiencyone Residential Behaviour Program can still meet its 7 GWh energy savings target following disruptions caused by a Cybersecurity incident at Nova Scotia Power, and asks why program costs in the Existing Residential portfolio did not decrease proportionally with the reduction in forecast savings (Document 325415, p. 1).
- IR-1(b) specifically requests details on fixed delivery, administrative, or contractual cost structures limiting flexibility, and how Efficiencyone is ensuring cost-effectiveness and ratepayer value despite lower 2024/2025 savings outcomes (p. 1–2).
- IR-2 asks Efficiencyone to explain the simultaneous decrease in energy savings and increase in program costs within the Small Business Energy Solutions program (p. 2).
- IR-3 addresses underperformance in Demand Side Management Demand Response programs, requesting explanation of low participation drivers, failure to meet capacity targets, and why forecasted program investment remains near planned levels despite reduced performance (p. 2).
- Responses to all three IRs are due from Efficiencyone counsel James R. Gogan (McInnes Cooper) by November 25, 2025 (p. 1).
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What was filed
Documents filed on this day
- 99873 NSEB (E1) IR 1 to 3