AI-generated summary
· Correspondence · 04/27/2026
NSEB acknowledged a customer appeal by Jillian Coxhead of a Nova Scotia Power Dispute Resolution Officer decision, directing NSPI to respond by May 11, 2026 and placing disconnection notices on hold.
AI summary
- The NSEB received an appeal (M12804) on March 9, 2026 from Jillian Coxhead challenging a Nova Scotia Power Dispute Resolution Officer (DRO) decision related to billing issues.
- The Board's April 27, 2026 acknowledgment letter (Exhibit 101756) directed NSPI to file a response and provide the complete DRO file by 2:00 PM on May 11, 2026, with a copy to the appellant.
- The appellant has 10 business days to reply to NSPI's response, after which the Board will determine whether additional documentation is needed.
- The Board explicitly directed NSPI to hold all disconnection notices on the subject property pending issuance of a final decision, consistent with standard Disconnection Procedures protections during active appeals.
- The acknowledgment notes that while public documents will have personal identifiers redacted, the appellant may apply under Regulatory Rule 12 to request confidential treatment of evidence filed in support of the appeal.
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What was filed
Documents filed on this day
- 101756 Board Acknowledgment Letter (redacted)