AI-generated summary
· Rir · 07/28/2026
NS Power responds to NSEB information requests in Adam DRO Appeal, disclosing manual billing estimate gap and meter test results
AI summary
- In response to IR-5, Nova Scotia Power explained that the July 11, 2025 bill was based on a manually generated estimate of 238 kWh over 17 days (approx. 14 kWh/day), derived from prior-year usage data for the same period in 2024 (IR-5(a) response table).
- NS Power confirmed that the July 2025 manual estimate was not reconciled on the December 2025 bill because the automated 'return estimated' process in the Customer Information System only captures CIS-generated estimates; the August and October 2025 estimates were CIS-generated and were reconciled, but the July estimate was not (IR-5(b) response).
- In response to IR-6, NS Power disclosed that its Measurement Canada-accredited testing facility tested meter No. 2375358 on July 21, 2026, and found it operating within prescribed accuracy limits; meter test screens (Attachments 1–2) were filed as confidential exhibits.
- NS Power provided Mr. Adam with instructions for independent Complaint Resolution through Measurement Canada (1-855-637-8737 or online), noting a $55.00 fee refundable if the meter is found inaccurate (IR-6(b) response and Confidential Attachment 1 letter dated July 24, 2026).
- Appellant Miguel Adam acknowledged NS Power's responses but raised an unresolved concern about when and how the July 2025 manual estimate was ultimately reconciled, requesting a detailed numerical calculation showing the corrected kWh and dollar adjustment, and reserved his right to pursue Measurement Canada testing (Adam email, July 28, 2026).
Disclaimer: This summary was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →
What was filed
Documents filed on this day
- L-12 NSPI (NSEB) Third Set - RIR-5 to RIR-6 (redacted)
- 102978 Appellant Response to NSPI Third Set of RIRs (redacted)