Complaint Resolution

M131362026

NSPI DRO Appeal - Billing Issues - Cinia Djnakovic Open

1 passages · 1 doc M131082026

NSPI DRO Appeal - Billing Issues - Kate Strong Open

1 passages · 1 doc M131042026

NSPI DRO Appeal - Billing Issues - Amritpal Kaur Open

3 passages · 2 docs M130972026

NSPI DRO Appeal - Billing Issues - Stephanie Jamieson Open

2 passages · 2 docs M130932026

NSPI DRO Appeal - Billing Issues - Jillian Coxhead Closed

1 passages · 1 doc M130752026

NSPI DRO Appeal - Meter and Billing Issues - Berin MacNabb Open

2 passages · 2 docs M130522026

Nova Scotia Power - Emergency Services Restoration Plan - 2026 Drill Report Closed

1 passages · 1 doc M130342026

NSPI Complaint - Power Pole and Easement Issues - Jefferson Crabtree Open

15 passages · 11 docs M130332026

NSPI DRO Appeal - Billing Issues - Hariana Brooks and Paul Bernard Open

5 passages · 2 docs M130212026

NSPI DRO Appeal - Transformer Safety Issues -S L Doward Closed

5 passages · 3 docs M129842026

NSPI DRO Appeal - Billing Issues - Jaspreet Singh Somal Closed

10 passages · 3 docs M129822026

NSPI DRO Appeal - Billing Issues - Ralph and Dennita Fitzpatrick Open

1 passages · 1 doc M129802026

NSPI DRO Appeal - Billing Issues - Kenneth McPhee Closed

3 passages · 1 doc M129722026

NSPI Complaint - Billing Issues - David Nickerson Open

26 passages · 22 docs M129712026

NSPI DRO Appeal - Billing Issues - Darlene Gillis Open

2 passages · 2 docs M129472026

NSPI DRO Appeal - Meter and Power Consumption - Bernard Wentzell Open

1 passages · 1 doc M129482026

NSPI DRO Appeal - Billing Issues - Donna Himmelman Closed

1 passages · 1 doc M129362026

NSPI DRO Appeal - Billing Issues - Paul Douglas Meade Open

3 passages · 2 docs M129382026

NSPI DRO Appeal - Billing Issues - Anne-Louise Dauphinee Closed

1 passages · 1 doc M129152026

NSPI DRO Appeal - Billing Issues - Doug Fulljames and Karen Ward Open

3 passages · 1 doc M128932026

NSPI DRO Appeal - Billing Issues - Catherine Urbonas Closed

1 passages · 1 doc M128762026

NSPI DRO Appeal - Billing Issues - Greg Hammond Open

4 passages · 3 docs M128712026

NSPI DRO Appeal - Billing Issues - Susan MacKay Open

1 passages · 1 doc M128572026

NSPI DRO Appeal - Billing Issues - Brad Neville Closed

4 passages · 4 docs M128462026

NSPI DRO Appeal - Billing Issues - Lora Trachsel Open

7 passages · 5 docs M128452026

NSPI Complaint - Billing Issues - Malcolm Mills Closed

5 passages · 4 docs M128292026

NSPI DRO Appeal - Meter and Billing Issues - Jaspal Singh Closed

3 passages · 3 docs M128262026

NSPI DRO Appeal - Billing Issues - European New Market - Portland Street Open

6 passages · 4 docs M128212026

EfficiencyOne - 2025 Inter-Affiliate Code of Conduct Annual Compliance Report Closed

1 passages · 1 doc M128182026

NSPI DRO Appeal - Billing Issues - Winton Porter Open

1 passages · 1 doc M128042026

NSPI DRO Appeal - Billing Issues - Jillian Coxhead Closed

8 passages · 2 docs M127972026

NSPI DRO Appeal - Billing Issues - Marilyn Ells Closed

8 passages · 4 docs M127772026

NSPI DRO Appeal - Billing Issues - Miguel Adam Open

4 passages · 2 docs M127922026

NSPI DRO Appeal - Meter/Billing Issues - Centre for Adults in Progressive Employment Society (CAPE) Closed

2 passages · 2 docs M127802026

EfficiencyOne - 2027-2031 Demand Side Management (DSM) Plan Application Open

4 passages · 1 doc M127752026

Nova Scotia Power Inc. - Annual Power Line Technician (PLT) Staffing Levels and Reliability of Service - 2025 Report Closed

2 passages · 2 docs M127842026

Nova Scotia Power Inc. - 2025 Annual Performance Standards Report Closed

1 passages · 1 doc M127732026

NSPI DRO Appeal - Billing Issues - Celine Franz Open

4 passages · 2 docs M127572026

NSPI DRO Appeal - Billing Issues - Katie Seesahai Closed

1 passages · 1 doc M127672026

NSPI DRO Appeal - Billing Issues - Briar Mitchell Closed

7 passages · 4 docs M127562026

NSPI DRO Appeal - Billing Issues - Uday Yadav Closed

14 passages · 6 docs M127492026

NSPI DRO Appeal - Billing Issues - Christine Cameron Closed

10 passages · 6 docs M127472026

NSPI DRO Appeal - Billing Issues - Allan King Closed

4 passages · 4 docs M127372026

NSPI DRO Appeal - Billing Issues - Emily Martin Closed

6 passages · 3 docs M127332026

NSPI DRO Appeal - Billing Issues - Dave Lincoln Closed

14 passages · 11 docs M127322026

NSPI DRO Appeal - Meter Issues - Hunter Cooling Closed

1 passages · 1 doc M127302026

NSPI Complaint - Infrastructure Concerns - Greg Nichols Closed

6 passages · 4 docs M127262026

NSPI DRO Appeal - Billing Issues - Shaun Campbell Closed

11 passages · 5 docs M127142026

NSPI DRO Appeal - Billing Issues - Jessica Pelley Closed

3 passages · 3 docs M127102026

NSPI Complaint - Service Reliability - Brandon Smith Closed

4 passages · 4 docs M127062026

NSPI Complaint - Tree Removal - Christine Cameron Closed

3 passages · 2 docs M126962026

NSP Maritime Link Inc. (NSPML) - Application to Review the Holdback Mechanism Open

1 passages · 1 doc M126772026

NSPI Complaint - Service Issues - Russ Penner Closed

3 passages · 2 docs M126542025

NSPI DRO Appeal - Billing Issues - Michel Joseph Andre McMahon Closed

4 passages · 2 docs M126412025

NSPI Complaint - Solar Billing Process - Bonnie MacLean Closed

3 passages · 2 docs M126332025

NSPI DRO Appeal - Billing Issues - Charles Howatt Closed

1 passages · 1 doc M126192025

Nova Scotia Power Inc. - 2026 Annual Capital Expenditure (ACE) Plan - $284 million Closed

1 passages · 1 doc M126162025

NSPI DRO Appeal - Billing Issues - Swati Patel Open

5 passages · 3 docs M126002025

Nova Scotia Power - Cybersecurity Accountability Open

25 passages · 18 docs M125632025

NSPI DRO Appeal - Billing Issues - Beverley Burlock Closed

5 passages · 4 docs M125562025

NSPI DRO Appeal - Billing Issues - Eugene Van Den Berg Closed

4 passages · 4 docs M125542025

NSPI DRO Appeal - Billing Issues - Ralph Doncaster Open

2 passages · 2 docs M125442025

NSPI DRO Appeal - Billing Issues - Leslie Axford Closed

3 passages · 3 docs M125362025

NSPI General Complaint - Overhead Wires - Tye Laframboise Closed

4 passages · 4 docs M125302025

NSPI DRO Appeal - Billing Issues - Gashahun Closed

1 passages · 1 doc M125272025

NSPI DRO Appeal - Billing Issues - Kincaid-Webster Open

2 passages · 2 docs M124852025

NSPI DRO Appeal - Billing Issues - Jean Nearing Closed

4 passages · 4 docs M124842025

NSPI DRO Appeal - Solar Energy Consumption Dispute - Pratima Devichand Closed

1 passages · 1 doc M124712025

NSPI Complaint - Billing Issues - Chantelle Murphy Open

5 passages · 5 docs M124572025

NSPI Complaint - Systemic Regulatory Compliance Issues - Blarney Stone Restaurant Closed

1 passages · 1 doc M124512025

Nova Scotia Power Inc. - 2026 General Rate Application (GRA) Closed

11 passages · 7 docs M124142025

NSPI DRO Appeal - Solar Billing - Karen Chetwynd Closed

4 passages · 4 docs M124132025

NSPI DRO Appeal - Billing Issues - Adam Bowser Closed

2 passages · 2 docs M123942025

NSP Maritime Link Inc. - 2026 Assessment Application - NSPML Closed

7 passages · 1 doc M123432025

NSPI Complaint - Power Connection - Roseview Developments Inc. Closed

3 passages · 3 docs M123382025

NSPI DRO Appeal - Smart Meter Issues - Sherry Dennis Closed

2 passages · 2 docs M122982025

NSPI Complaint - Land Access - EATON Closed

6 passages · 6 docs M122732025

Board Inquiry into Nova Scotia Power's Cybersecurity Incident Open

30 passages · 9 docs M122492025

EfficiencyOne - 2026 DSM Extension Application Closed

7 passages · 4 docs M122402025

EfficiencyOne - 2024 Affiliate Code of Conduct Annual Compliance Report Closed

1 passages · 1 doc M121492025

Nova Scotia Power Inc. - Investigation arising from Joint Use Agreement between NS Power and Bell Aliant Closed

4 passages · 4 docs M121042025

Riverport Electric Light Commission Complaint - Power Poles - Martin and Wendy Tanner Closed

14 passages · 10 docs M119382024

EfficiencyOne Complaint - Competition Practices - Hynes Closed

4 passages · 3 docs M116302024

EfficiencyOne - 2023 DSM Annual Progress Report and 2023 DSM Evaluation Reports Closed

1 passages · 1 doc M090962019

Approval of a Supply Agreement for Electricity Efficiency and Conservation Activities between EfficiencyOne (E1) and Nova Scotia Power Inc.(NS Power), the establishment of a final agreement between the parties, and approval of a 2020-2022 Demand Side Management (DSM) Resource Plan Closed

13 passages · 9 docs M088882018

E-ENS-G-18 - EfficiencyOne - Evaluation of DSM Programs - Application to allow inclusion of Non-Energy Benefits Closed

9 passages · 2 docs M086042018

E-ENS-R-18 - EfficiencyOne - 2019 Demand Side Management (DSM) Plan Application, 2017 Annual Progress Report and 2017 Evaluation Reports Closed

3 passages · 3 docs M075432016

E-ENS-R-16 - EfficiencyOne Application for Approval of 2016-2018 DSM Resource Plan Matter deferred for DSM Advisory Group Collaboration Closed

4 passages · 3 docs M067332015

E-ENS-R-15 - EfficiencyOne Application for approval of a Supply Agreement for Electricity Efficiency and Conservation Activities between Efficiency One and Nova Scotia Power Inc.- NSPI - 2016-2019 DSM Plan Closed

15 passages · 9 docs M048192012

E-ENSC-R-12 - Efficiency Nova Scotia Corporation - Application for Approval of its Demand Side Management (DSM) Plan for 2013 - 2015 Closed

2 passages · 2 docs M036692010

E-ENSC-R-10 - Efficiency Nova Scotia Corporation - Electricity Demand Side Management Plan for 2012 Closed

6 passages · 1 doc M036322010

BRD-E-R-10 - Renewable Energy Community Feed-in Tariffs (COMFIT) Closed

1 passages · 1 doc M034132010

CI# 39323; CI# 39626; CI# 39627; & CI# 39628 - P-128.10 - NSPI WO - (Digby Wind Project) Application for approval of capital work orders in the amount of $82.8 million for the acquisition, construction and interconnection of the Digby Wind Farm Project Closed

7 passages · 3 docs M033242010

E-NERC-R-10 - North American Electric Reliability Corporation - Reliability Standards; and Northeast Power Coordinating Council, Inc. - Regional Reliability Criteria Closed

3 passages · 2 docs M031542010

P-111.6 - Nova Scotia Power Inc. - Approval of NSPI's Amended Accounting Policy and Procedures Manual. (US GAAP) Closed

1 passages · 1 doc M030972010

CI# 28098 - P-128.07 - NSPI WO - Authority to Overspend the Tufts Cove 6 Waste Heat Recovery Project - $8,699,864 Closed

1 passages · 1 doc M030842010

CI# 30954 - P-128.10 - NSPI WO - LIN3 - ESP Gas Flow Modifications - $1,473,990 Closed

1 passages · 1 doc M12557

HRWC Complaint Water Damage - Muhammad Iqbal11/12/2025 Closed

3 passages · 1 doc