Section 3
p. p. 0
- December 2, 2025 Following receipt of the customer's submitted meter photo confirming a meter read of 31,835, NS Power issued a credit to the customer's account to correct previously overestimated usage of 3,052 kWh. This is referenced o...
AI summary NS Power corrected an overestimated usage charge in December 2025 after a customer submitted a meter photo. A subsequent higher meter reading in April 2026 led to a dispute, with the customer challenging the billing. NS Power denied requiring further adjustment, while the DRO requested clarification. The case involves billing accuracy and dispute resolution processes.