NSPI DRO Appeal - Billing Issues - Winton Porter

What's happened

Filing Timeline

• 29 Jun
  RIR

  Winton Porter filed responses to two outstanding Information Requests in his NSPI billing dispute appeal, requesting an independent meter test and noting declining heating rebates.
• 25 Jun
  RIR

  Nova Scotia Power filed responses to four NSEB information requests in the Porter DRO appeal, detailing meter history, estimated billing methodology, a customer-provided reading credit, and Equal Billing Plan calculations disrupted by a cyber incident.
• 04 Jun
  Document

  NSEB Board Staff issued six information requests to both NS Power and customer Winton Porter in a DRO appeal concerning meter accuracy, estimated billing during a cyber incident, and Equal Billing Plan administration
• 12 May
  Document

  Customer Winton Porter filed an appeal complaint against Nova Scotia Power alleging a two-year billing overcharge and seeking bill correction and compensation in Matter M12818.
• 07 May
  Document

  Nova Scotia Power filed its response to Winton Porter's appeal of a Dispute Resolution Officer billing decision, supporting the DRO's finding that Mr. Porter was billed appropriately following a cyber incident that caused estimated meter reads.
• 24 Apr
  Document

  Appellant Winton Porter filed additional redacted evidence in NSPI billing dispute, alleging a fourfold increase in charges despite reduced electricity consumption
• 23 Apr
  Correspondence

  NSEB acknowledges Winton Porter's appeal of a Nova Scotia Power Dispute Resolution Officer decision, setting a May 7, 2026 response deadline and placing disconnection notices on hold.
• 21 Apr
  Document

  Customer Winton Porter appeals DRO decision upholding Nova Scotia Power's billing practices under Equal Billing Plan following estimated meter readings from July 2025 to March 2026
• 15 Apr
  Document

  Low-income Nova Scotia Power customer Winton Porter filed a DRO appeal alleging sustained overbilling on a sub-1,000 sq ft home, citing a partial $594.38 billing adjustment and ongoing unresolved balance.

The filings themselves

Documents

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