Topic/Matter Intersection

Topic:"Complaint Resolution" in M13021

Matter: NSPI DRO Appeal - Transformer Safety Issues -S L Doward
5 passages 3 documents

Complaint Resolution across all matters →

D-1NSPI DRO Appeal - redacted 3 passages
Section 2
ess than 15 feet, from our beds. There was to be a replacement tree from the city placed in this Norwood St. location. Now these stakes are there and not likely marking the placement for a new tree as Presently, the lights from the crosswa...

AI summary The complainant is experiencing issues with excessive lighting and EMF exposure from streetlights and a crosswalk near their home, leading to significant disruption. They have contacted NS Power and 311, but the issues remain unresolved. They request that NS Power halt new plans involving stakes and investigate the EMF and lighting concerns, providing a corrective resolution within 14 business days.

Section 3
with regard to EMF control and requested. the multitude of VERY bright lighting (flashing and steady on...) and provide a written response outlining a corrective resolution within 14 business days. We have been patient over the years to no...

AI summary A resident is expressing frustration with the installation of electrical infrastructure near their home, citing concerns about EMF exposure, excessive lighting, and damage caused by recent sidewalk construction. They request a corrective resolution and express a desire to restore their property to its previous state.

Section 4
and wellbeing of residents. Sincerely, S L Doward 1921 Oxford Street Did they contact the utility? Yes How did the utility respond? How do they want the complaint resolved? No more power poles etc. surrounding my corner property.Possible r...

AI summary A resident, S L Doward, is concerned about the placement of power poles and equipment near their property and has requested that new poles be relocated to reduce safety risks. They also want trees that were removed to be replanted and the area restored for aesthetic and safety reasons. The resident has communicated with the utility, N.S.Power, and the Dispute Resolution Officer.

D-3NSPI Response to Appeal (redacted) 1 passage
Section 1
PO Box 910 Halifax, Nova Scotia Canada B3J August 20, 2026 REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M13021 – DRO Appeal – S.L. Doward Dear Ms. Wallac...

AI summary S.L. Doward is appealing a DRO decision that found the DRO does not have jurisdiction over her complaint regarding transformer placement and proposed electrical lines. NS Power has been directed to file a response with the Board by August 20, 2026, and provide a copy of the complete file reviewed by the DRO.

104021Board Decision (redacted) 1 passage
BACKGROUND
BACKGROUND You are a customer of NS Power. In your complaint, you stated that you are a resident of the property located at . You filed a complaint raising concern and requesting a remedy regarding proposed NS Power electrical distribution...

AI summary A customer of NS Power filed a complaint regarding proposed electrical infrastructure on Norwood Street and excessive lighting near their property. NS Power responded that the work is due to another customer's request and is within HRM's right-of-way. The Board acknowledged the complaint and issued information requests, which NS Power answered.

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