Topic/Matter Intersection

Topic:"Complaint Resolution" in M03324

Matter: E-NERC-R-10 - North American Electric Reliability Corporation - Reliability Standards; and Northeast Power Coordinating Council, Inc. - Regional Reliability Criteria
3 passages 2 documents

Complaint Resolution across all matters →

N-3Notice of Filing of Revised Pro Forma Delegation Agreement, Relevant Revised Delegation Agreement, and Amendments to the NERC Rules of Procedure 6/29/2010 2 passages
a. Base Delegation Agreement
volving resort to an impartial neutral, and (iii) resolution of disputes through FERC proceedings, arbitration, mediation, or other use of an impartial neutral, is preferred over judicial proceedings. The introductory paragraph of §18 stat...

AI summary The Base Delegation Agreement emphasizes dispute resolution through FERC proceedings, arbitration, or mediation over judicial processes. Sections 18-24 largely mirror the pro forma agreement, with minor adjustments to notice recipients (NERC) and terminology (e.g., 'maintain reliability' vs. 'ensure reliability').

h. Section 3.8 Complaints
h. Section 3.8 Complaints The initial paragraph of §3.8 has been revised to state that a Complaint received by a Regional Entity will be reviewed to determine if the Complaint provides sufficient basis for initiating another Compliance Mon...

AI summary Revisions to Section 3.8 clarify that complaints trigger a Compliance Monitoring and Enforcement process, not a Compliance Violation Investigation. References to Section 3.4 were updated to Section 3.0, and terms like 'possible violation' were replaced to avoid confusion with defined terms.

N-10Reliability Standards of the North American Electric Reliability Corporation 7/5/2010 1 passage
B. Requirements p. p. 136
B. Requirements - R1. Each Balancing Authority shall calculate and record hourly Inadvertent Interchange. - R2. Each Balancing Authority shall include all AC tie lines that connect to its Adjacent Balancing Authority Areas in its Inadverte...

AI summary The requirements outline procedures for Balancing Authorities to calculate and record Inadvertent Interchange, use common meters for interconnection points, agree on Net Interchange Schedules, and resolve disputes through Regional Reliability Organizations. Corrections to data must align with actual operating conditions and require Adjacent Balancing Authority agreement.

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